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Está tendo problemas? Envie uma reclamação abaixo.
A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Mapa de Falhas e Interrupções Completo
Recursos OnlineProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
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Recursos Online (34%)
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Login (30%)
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Falha do dispositivo (11%)
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Falha de aplicativo (10%)
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Erros (8%)
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Site desativado (7%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Hannover |
Recursos Online | |
 Melbourne |
Site desativado | |
 Ambert |
Recursos Online | |
 Charlotte |
Recursos Online | |
 Zürich |
Falha de aplicativo | |
| Columbia |
Login |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Donna Martinez, EdD
(@dcmartin336) relatou um problema
@ArloSmartHome Help- New camera&Account: Husband at the house set it up. I'm at different location and set up account too not realizing I needed to have his invite sent to me. How do I delete the account I started (no devices on) to accept his friend invite and set up our camera remotely?
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Chris
(@mrchrxs) relatou um problema
@ryangjchandler @jbrooksuk @ArloSmartHome Apparently even if Eufy servers are down, you can’t view the recordings on the base. We just went with Eufy because of price and HomeKit.
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raoul
(@raoul23679755) relatou um problema
@ArloSmartHome terrible customer service, they are not capable to arrange for a courrier to return purchased by items. It has been going on for weeks now, I must not be the first customer to return an item…
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Mischelle Watkins
(@bmwMischelle) relatou um problema
@ArloSmartHome @obsessed_atl It's actually YOUR responsibility to handle your customers. It's not the communities problem. It's your business model not ours. Don't place the responsibility on us. Or pay people on the forum every time they help someone.
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Chris Higham
(@rl_chris_higham) relatou um problema
@WHG17 @ArloSmartHome @omlet here - gerbils never even made an attempt... our black ninja hamster has trouble written all over him
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Steve Holstein
(@Holstein) relatou um problema
Hello, @ArloSmartHome. Did you know that if your push notification system isn't working a user can't login to their account to update their payment info? And if they don't update their info you cancel their account? I messaged you with this issue but haven't heard back.
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Morgan Greenhalgh
(@msgexplores) relatou um problema
While @ArloSmartHome makes products that work well until they fail. After 5 months my doorbell died. Then 2 weeks with the worst customer service. Then we'll send you a replacement, at your cost. I'd avoid. The singular worst customer service I've experienced.
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Shiba Inu Token
(@ShibaInuCoin13) relatou um problema
@ArloSmartHome Why is your product and customer service so garbage? We pay far too much for a crappy experience. EVERYONE that uses your products have the same complaints. Super long delay for motion alerts, if you even get the alert. LONG delay for live stream.
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Phil McCracken
(@RickHdz9) relatou um problema
@ArloSmartHome Worst customer care ever. No wonder why Ring is always recommended over any of these crappy brands. Can't see my cameras live action at 1am probably when I need them working the most.
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Corndogger16
(@corndogger16) relatou um problema
@ArloSmartHome your product is trash. Your costumer service is the worst I’ve ever dealt with. How you’re still in business is baffling! After an hour of absolute frustration, you still didnt help. If this company bankrupts, it will all fall on this **** infrastructure. Get bendt
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Pär-Jörgen Pärson
(@pjparson) relatou um problema
Hey @ArloSmartHome - your support is closed on weekends - that is really crazy for a security company. My system is down and i have nowhere to turn until Monday. Not ok!
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JF
(@ajkwestcoast) relatou um problema
@ArloSmartHome my new camera is not working. Support sent out the wrong replacement. Now they are not fixing the issue. Help!
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Brian P
(@Chefpuz) relatou um problema
@ArloSmartHome I’m not getting any help with the phone support people. They never call back or update cases and issues never resolved
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Ben Walter
(@BenjaminGWalter) relatou um problema
@ArloSmartHome Just an terrible install experience. I’m having issues and cannot contact support. #fail
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DelNortez
(@delnortez) relatou um problema
@ArloSmartHome Hey folks I found out how to get the attention of Arlo “support”. Call Bob at 408-824-7000 and he will forward your info to Arlo “support”. Bob’s a nice guy but doesn’t understand how Arlo support got so broken.
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Chris Briggs
(@confusedmatrix) relatou um problema
@jbrooksuk @ArloSmartHome Another vote for @EufyOfficial from me. Battery can be an issue when using with HomeKit though
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raoul
(@raoul23679755) relatou um problema
@ArloSmartHome Terrible customer service, are not capable to arrange a return and refund. Surely I am not the first customer to return an item?
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Oliver Starr
(@OWStarr) relatou um problema
@ArloSmartHome your iOS app is buggy af. Every time you expand the view of a camera then reduce it, the whole app hangs. This has been happening since day one but it’s become an unacceptable annoyance. Please fix it!!!
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John
(@GearheartJohn) relatou um problema
@ArloSmartHome No support and now 2 step verification. No wonder they have closed down phone support, probably couldn't handle all the complaints.
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Jamie Bishop
(@j4m1eb) relatou um problema
@VerisureUK customer service joke as usual. Got the @ArloSmartHome doorbell which was poor. Returned it, told twice that the £4.99 would not be charged but it has been. Was told I would be refunded postage which hasn't - 30min phone call, have to wait and see if they take it
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J-man
(@Barta57) relatou um problema
@ArloSmartHome Just bought a new memory stick and it isn’t working. Help?
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Yonica Squires
(@HRGirl411) relatou um problema
@ArloSmartHome why don't you have a customer service number or a way to speak with a representative? I have a billing issue. Please advise
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Chris Brown
(@ChrisBDesign1) relatou um problema
I’ve been attempting to get help with an issue since August but @ArloSmartHome decided to longer have a phone option and their chat bot is absolute trash. To top things off, now you have to PAY FOR A SUBSCRIPTION for support? I’m switching to Google Nest.
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Evan Meltzer
(@emeltze) relatou um problema
@ArloSmartHome Been trying to reach a live help agent for a week for tech support. What is going on??????!!!
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Shiba Inu Token
(@ShibaInuCoin13) relatou um problema
@Zenia1019 @ArloSmartHome Worst customer service ever. I'm convinced the product is trash. We all have the same complaints and we all get a copy and paste response on how to fix...which never ever works. They have sooooo many 1* reviews with the same complaints.
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Gary Hailes
(@GaryHailes) relatou um problema
@VerisureUK @ArloSmartHome Pqlease do not get involved with these. The cameras and bell have been nothing but trouble and have been off line more than on. Customer service is appalling, they clearly spent too much on a misleading TV campaign and nothing on customer service.
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Shiba Inu Token
(@ShibaInuCoin13) relatou um problema
@ArloSmartHome 8 weeks later still no fix, still no call back from customer service. You should just offer us all refunds if you know your product will never work as advertised. SO pissed I spent so much on this system. I was a stock holder, but this made me bail.
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amers kayla
(@AmersKayla) relatou um problema
@ArloSmartHome It sucks when you put a wall between the consumer and the company. customer service is terrible and you don't allow us to talk to anybody on the phone. The company "ring" does you can actually talk to somebody. Why would you not want to talk to your customers #arlo
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DelNortez
(@delnortez) relatou um problema
@ArloSmartHome I spent four hours trying to get the simplest of questions answered by your support today. No luck, even when I tried to pay your support extortion. I guess tomorrow I’ll rip out your garbage equipment and find a company who cares about paying customers. #ripoff
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Lucy Loo
(@Lwsifur) relatou um problema
@ArloSmartHome is your app down in the UK? Keeps crashing and then won't log back in (tried on 3 different devices)