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Está tendo problemas? Envie uma reclamação abaixo.
A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
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Recursos Online (37%)
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Login (33%)
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Falha de aplicativo (17%)
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Falha do dispositivo (9%)
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Site desativado (2%)
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Erros (2%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
City | Problem Type | Report Time |
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Falha de aplicativo | ||
Recursos Online | ||
Recursos Online | ||
Login | ||
Login | ||
Recursos Online |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Adam Singer (@AdamSinger) relatou um problema
@excag @ArloSmartHome I don't like all the bias to have to send data out of my local network here. Like, zero desire to do that. Which is why I chose @ArloSmartHome and not competitors, they let you. I just want them to spend ONE more product cycle on local base station. It's SO CLOSE. Fix the bugs!
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Dr Jenkem (MD/PHD) (Trans-Jewish POC) (@drjenkem) relatou um problema
@ArloSmartHome is the arlo server down?
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Anonmis (@Anonmis) relatou um problema
@ArloSmartHome Hello, who can I reach out for support that can actually assist me with an issue with your cameras? I have opened multiple tickets on your website throughout the last year and support solves them simply by closing them with no response or solution
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Robert (@ngryOtter) relatou um problema
FYI, if you buy @ArloSmartHome and try to setup a payment for their service while still on trial subscription they will take your money and not provide a refund. Terrible service.
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Gibberish-ish (@gibberishness5) relatou um problema
@ArloSmartHome @Forbes @ArloSmartHome has so many issues, if anyone is considering make sure you go to their community site and to r/arlo before buying in. Lots of stuff requires a sub and the cameras lose connections constantly. Very poor security.
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Re-Anna (@rakery81) relatou um problema
@punchpunch @ArloSmartHome Here to say I've had the same problem. Looks like there are a lot of people not happy with their so called support
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IdeaFella (@ideafella) relatou um problema
@ArloSmartHome @Forbes Arlo, you get two thumbs down on streaming ability and reliability the core service. It's spotty at best. Even with multiple #WiFi 6 extenders just feet away from each camera hundreds of MB down and dozens up load stream speeds on the home network. Very unreliable service.
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walkingknight (@walkingknight) relatou um problema
@ArloSmartHome Your garbage baby monitor has failed me once again. It simply refuses to connect to a new network.
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🌎The Explorographer☮️ (@Explorographer) relatou um problema
@TisheyeLens @ArloSmartHome Our Nest Doorbell goes offline once in a while. Turned out for us it was a bandwidth limiter on our Router booting it off as it was transmitting video. Also called a QOS setting. The wifi would get congested and the router would reset, booting off the camera.
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NateTheGreat (@enhall1985) relatou um problema
@ArloSmartHome I just wanted to stop by and say, after 4 years of Arlo and multiple upgrades I realize your systems are absolute **** in all caps. So much is missed if I didn’t have multiple cams in the same area I would never have known. BE WARNED, DONT BUY THIS JUNK.
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mcfionaj (@mcfionaj) relatou um problema
@ArloSmartHome Don’t buy this camera. Once the 3 month trial subscription is up, recording stops too unless you subscribe. Really poor form!
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Impeccable Mediocrity (@PhxPhooey) relatou um problema
@ArloSmartHome I just want to give you a heads up that you guys are blowing it by not offering custom notification sounds for IOS. I don’t know what kind of dog and pony show your running but someone needs to fix this!
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Donald Capone, CFA (@UTGrad2002) relatou um problema
@ArloSmartHome FYI don't update your Arlo Baby Camera with new firmware update. The software will crash you camera and ARLO won't replace!!!
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Silvaseeker (@silvaseeker) relatou um problema
@ArloSmartHome I just called for support for my Arlo 2 camera. I could not understand the accent the tech had, plus he talked too fast. Asked to be transferred to someone else & he would not. 1st time caller, new user, bad impression of Arlo.
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Mark Badger 🇺🇸 (@mbadger) relatou um problema
After months, @googlenest still doesn’t have their act together with accounts that have migrated from Nest login to Google—months after being reported, you still cannot log into the AppleTV version of the app once you’ve migrated. Maybe it’s time to switch to @ArloSmartHome
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Jason Alexander 🍮 (@jalex19100) relatou um problema
Recording and videos for @ArloSmartHome constantly not working. Do we have any alternate firmware or router options yet or are we still stuck with Arlo’s crappy software? #arlo
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Karen Bischer (@kbischer) relatou um problema
@ArloSmartHome Hi there - I am having trouble with all three of my Essential Spotlight Cameras. The app says they are offline, but the internet is working. I've tried all your troubleshooting options and they still don't work. I emailed last night but have not gotten a response.
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Sᴄᴏᴛᴛ Fᴀᴅʏɴɪᴄʜ ❄️ (@ScottFadynich) relatou um problema de Catalina Foothills, Arizona
@ArloSmartHome I am having trouble reconnecting my Wired doorbell. How do I reset and add back to the app? Very frustrating
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Re-Anna (@rakery81) relatou um problema
@JimmyHLin @ArloSmartHome I had the same problem Jimmy. Believe it took over a week to hear back finally. Then, when they finally do respond, they ask you to provide the same information you sent several messages ago.
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Silvaseeker (@silvaseeker) relatou um problema
@ArloSmartHome Things get lost in translation when talking to Arlo support for cameras. I asked to speak to someone else, the tech person refused. Could not understand his accent & he talked too fast. Bad first impression of Arlo.
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Tisha Luk 📸 🍷 🌎 (@TisheyeLens) relatou um problema de Barrie, Ontario
@Explorographer @ArloSmartHome It just got to where it was offline more than it was on, so we stopped using it. Not a big deal as I’m home 24/7 these days, but when we start traveling again, I’ll want something in place.
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Sreenadh (@sreenadhm) relatou um problema
@mbmcrae @T3dotcom @ArloSmartHome Too bad the software for arlo is so buggy Hardware is fanatic but the software on arlos makes it a bad choice
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Calvin (@askkevindotcom) relatou um problema
@ArloSmartHome sucks that it takes over 1m to sync up camera to my phone while on the same network. What is it with security about always been last to the show? Well I invested in the system and seems to be a big let down especially coming from a subscriber. #CustomerService
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Jack Pate (@arkansas) relatou um problema
@ArloSmartHome Arlo base station switches to the same wifi channel of adjacent router no matter what. This is idiotic and fundamentally broken. Please fix.
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Mark (@Mark_Reah) relatou um problema
@ArloSmartHome hi. I have a problem with your cameras. Your web site is not helpful. I was giving a phone number to ring only for it to say there is tech problem. How do I get help and support for products you have sold me ?
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Kathleen Barrette, AS, BS (@CCKath23) relatou um problema
@ArloSmartHome why is your customer service so difficult? We got something that doesn’t work and you make us troubleshoot it? Twice?? It’s defective. Replace it!! I think an IT manager should be believed if it’s broken!! Do better!! #badcustomerservice #arloaggravates
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MacMarkkus (@MacMarkkus) relatou um problema
@ArloSmartHome Some help please! All of my cameras have started telling me they have a charging fault. It’s the original Netgear charger/cable I’m using, and it is still working as I have tested it on other devices. Have there been any problematic software updates lately? Tks!
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The Napmaster (@davewarehouse) relatou um problema
@ArloSmartHome my 3 month free subscription ended today and I’m getting notifications from my cameras but I don’t seem to be able to see the footage. Can you help. What is the point if a notification you can’t see. Thanks
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Tisha Luk 📸 🍷 🌎 (@TisheyeLens) relatou um problema de Barrie, Ontario
@Explorographer @ArloSmartHome We have a Nest camera that goes offline constantly. We have up. Now we’re looking for a good alternative.
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Greg Z (@ziggy_mk2) relatou um problema
@ArloSmartHome cameras are so terrible that shadows and a slight breeze will set them off. Seriously they are outsmarted by a nice day. Counting the days until I replace them.