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A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
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Login (38%)
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Recursos Online (33%)
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Falha de aplicativo (11%)
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Falha do dispositivo (9%)
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Site desativado (7%)
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Erros (2%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
City | Problem Type | Report Time |
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Login | ||
Recursos Online | ||
Site desativado | ||
Site desativado | ||
Recursos Online | ||
Login |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Trushift (@trushift) relatou um problema
@appleinsider I wouldn't be recommending anything from @ArloSmartHome - Arlo / HomeKit has been broken and still no fix. Can't use Arlo cameras on apple HomeKit
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Kat🦋the🌵Masked Patriot🍀🕊 (@kathleenwattle) relatou um problema
True story: 1 key issue w/ @ArloSmartHome Tried2resolve via cust svc, had to sw 5 reps by ph & chat. 0 fixed BUT they made 6 CASE #s & now pushing me to "Update" 6cases daily ea w/diff reps rotating doing 0. What hellish "service" is this? Nothing resolved+ torment tactic!
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Peter (@johrghost) relatou um problema
@ArloSmartHome customer service experience is the worst imaginable. Have tried to get help to resolve Arlos issue with Arlo subscription and there is no human to get hold of. My patience is stretched and I contemplating replacing every Arlo cam. #badcustomerexperience
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Justice_country_over_party (@c_h3rdz) relatou um problema
@ArloSmartHome What if that had been a HUMAN intruder? Luckily, I didn’t dismiss the alerts even though we have pets. Who do you have accessing the feeds besides parents? As soon as I made a comment out loud about contacting Corp., the issue was miraculously resolved!
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? (@Nandor690) relatou um problema
@kathleenwattle @ArloSmartHome It’s the norm. I tell anyone that ask; to definitely stay away from these overpriced hunks of garbage
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Boyettec316 (@boyettec316) relatou um problema
@ArloSmartHome your cameras are the worst. It goes offline for no reason, then I have to troubleshoot and waste my time on the phone, only for this issue to happen all over again the following month. EVERY MONTH. It’s a useless security because it’s offline
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Kat🦋the🌵Masked Patriot🍀🕊 (@kathleenwattle) relatou um problema
I asked yesterday that my issue be escalated after multiple customer service contacts including multiple "dropped" calls and suddenly "closed" chats while I was typing a response. No response yet @ArloSmartHome Is anyone escalating or is this just a norm?
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Robert S. Bledsoe (@robsbledsoe) relatou um problema
@ArloSmartHome just “waited in line” for 10 minutes. Then nobody was there - call ended. Then connected with someone, worked for 20 minutes - and then he just ended the call. Please help me get my 3rd camera connected!
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J. Bowes (@JBowes7600) relatou um problema
@DuncanDaHusky @ArloSmartHome Oh no! I ended up purchasing and installing an Arlo hardwired video doorbell a month or so ago. I really like it so far. I hope they help you get it figured out soon.
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Daniel Ortiz (@DanOrteez) relatou um problema
@ArloSmartHome when will connectivity issues related to your smart hub not connecting with Apple HomeKit be fixed? Bought pro 3 cameras as you specifically market them as HomeKit compatible yet many people including me can’t connect there cameras to home kit since 07/19. Help?
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michael (@michael_at_work) relatou um problema
omg @ArloSmartHome support is SOOO BAD Arlo support hung up on me during chat, telling me to "stay awesome" *click*
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Justice_country_over_party (@c_h3rdz) relatou um problema
@ArloSmartHome as soon as I mentioned I was going to contact corporate, the issue was resolved on the baby cams! Wtf is watching besides the parents?
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Trushift (@trushift) relatou um problema
@ask_Arlo @iBanks_x3 C'mon @ArloSmartHome Get your crap together and fix Apple Homekit already or refund me.
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Hassan (@Haspawn) relatou um problema
@north41degrees @ArloSmartHome easy bro, if they want to sell garbage product, give them their garbage back, buy a new one switch the battery and return it. i do that all the time with their ****** battery
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Adrian with a W (@AdrianwithaW) relatou um problema
Anyone with an @ArloSmartHome find the geofencing is completely broken the last few weeks? I get notifications that I’m going in and out of radius but the camera state never changes.
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Andy L 🏴🇬🇧🇪🇺 (@andyrl3v) relatou um problema
@ArloSmartHome are your servers down all my devices seem to be disconnected?
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Gerard Krupa (@uxian) relatou um problema
@ArloSmartHome Really? Because all my cameras just went offline for no reason and I've had to spend an hour trying to get them all working. One of them still isn't syncing. Your products used to provide peace of mind. Not any more.
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McelroyBlaireRN (@RnBlaire) relatou um problema
@AmazonHelp I purchased an @ArloSmartHome solar charger, and it stopped working. I initially thought it was the camera so I replaced the camera. Only2realize the charger was the issue. Now I'm stuck with a broken device.
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Tim Larts (@telny1) relatou um problema
@ArloSmartHome These cameras are garbage. Unless you pay for the subscription, they will only pick up passing cars
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Tim Larts (@telny1) relatou um problema
@ArloSmartHome These cameras are garbage if you’re not a subscriber. They will only pick up cars going by
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average dude (@average86305667) relatou um problema
Is anyone else completely unable to login to @ArloSmartHome website? "Internal Server Error". Their 2 factor simply does not work. Their cameras are trash. the app is even worse. How are you still in business?? #RipOff #ArloSucks
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Artem Russakovskii (@ArtemR) relatou um problema
@ArloSmartHome @ask_Arlo It happened again, at 14-15% which is when battery saver kicks in. This seems to be the cause. The problem is this Arlo notification is not dismissable. Even if I turn off battery saver, it does not go away. Location services continue to be on, so I'm not sure why it complains.
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shanthan kumar (@shanthan_apuri) relatou um problema de Windsor, Ontario
@ArloSmartHome Very bad customer service being on line for more than 1+hrs and still there is no update on my request
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Abhishek Dwivedi (@DwivediAbhi) relatou um problema
.@ArloSmartHome I am really pained by your customer service. Complained about a non working camera back in April (case # 42451689) and till date did not get a replacement (even after repeated follow up). This is such a bad service for a company who should take security seriously!
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🇺🇸Edward Seiler🇺🇸 (@cauzin_trouble) relatou um problema
So I'm having issues with my @ArloSmartHome go. Not even half paid off yet its missing motions. I've contacted customer service. Took battery out 5 times blah blah nothing. Tried via Twitter. No help whats so ever. So I will have to say I have 3 @ring cameras. Awesome
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Zhanna Killian (@zkillian1) relatou um problema
@ArloSmartHome Your camera is a piece of garbage! And unhappy customers like me are countless! DONT RECOMMEND TO ANYBODY!
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James Brooks (@jbrooksuk) relatou um problema
Buying a wireless @ArloSmartHome device was a terrible decision. Two way communication broken. Never getting six month battery life. Their support channels do not read replies properly and are overall hopeless.
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downiethasaint (@downiethasaint) relatou um problema
@JLBaum3 @ArloSmartHome I agree. I was a fan of the Arlo but this crap is coming off the house the first chance I get. Might as well hard wire one. Worst decision by Arlo. Just nickel and dime…..
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Kat🦋the🌵Masked Patriot🍀🕊 (@kathleenwattle) relatou um problema
@ArloSmartHome Keeping note of which providers deserve any more of my business. @ArloSmartHome If they can't take a valid issue & handle properly, refuse to escalate as requested, where's incentive to buy more ugly treatment? All: Do you keep buying from those who treat you shabbily?
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average dude (@average86305667) relatou um problema
@johrghost @ArloSmartHome I'm really baffled as to how they've stayed in business this long. I can't even log into their website. The 2 factor doesn't work via push nor email. "Internal Server Error" - but yet somehow CS blames my ISP...? #Terrible #ArloSucks #RipOff