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Status de Arlo: problemas de dispositivos e relatos de interrupção

Nenhum problema detectado

Está tendo problemas? Envie uma reclamação abaixo.

A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.

Problemas nas últimas 24 horas

O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.

No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!

Problemas mais relatados

A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.

  • 38% Login (38%)
  • 19% Falha de aplicativo (19%)
  • 14% Recursos Online (14%)
  • 14% Erros (14%)
  • 14% Falha do dispositivo (14%)

Mapa ao vivo de interrupções

As últimas reclamações sobre falhas, interrupções e problemas vieram de

CityProblem TypeReport Time
Jonage Falha do dispositivo há 10 dias
Boussières Erros há 2 meses
Township of Evan Login há 2 meses
Perth Recursos Online há 2 meses
Olney Falha de aplicativo há 2 meses
Longmont Falha de aplicativo há 2 meses
Mapa de Falhas e Interrupções Completo

Discussão da comunidade

Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.

Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.

Reclamações sobre problemas no serviço Arlo

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

  • Hurleys96
    Hurleys (@Hurleys96) relatou um problema

    @CreationsRoss @ArloSmartHome Stop at a red light but be 10 cars back. Be the passenger to get out walk down to the red because it’s faster than waiting

  • rodneyg0
    Rodney G. Grover (@rodneyg0) relatou um problema

    @ArloSmartHome I spent an hour and half yesterday with your team explaining the situation 3 times to 3 different agents. If you don’t have records of those conversations then you can’t help.

  • YossarianV5
    Yossarian is PRO-CHOICE and ANTI-FA (@YossarianV5) relatou um problema

    @ArloSmartHome your "customer service" is non-existent. Three cameras functionally inoperable and I can't get any responses worth a **** within a reasonable (it's been a week) amount of time. Really disappointing.

  • learningxp
    LXP (https://spacekaren.sucks/learningxp) (@learningxp) relatou um problema

    @ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.

  • Finchwizard
    Finchwizard (@Finchwizard) relatou um problema

    @ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.

  • edmoreau
    Ed Moreau (@edmoreau) relatou um problema

    I have been spammed by @ArloSmartHome for a few weeks about a sale. I own several Pro 4 cameras and have questions about a newer model. But the AI chat (which IS NOT very intelligent at all) refuses to connect to a human because my cameras are too old. WHAT THE ACTUAL **** ?

  • EBiggunz
    Stockman Republican (@EBiggunz) relatou um problema

    @ArloSmartHome Your always happy to help Unless you purchased a Pro 2 series, then 0 help, TRUE? Your always happy to help except you produced a model with a battery that can’t be replaced and it dies in 2-6 years Again, no support, Correct?

  • pedroatamayo
    Pedro A. Tamayo 🇺🇦 (@pedroatamayo) relatou um problema

    @ArloSmartHome @RyanAma9 The problem persists

  • fjr2320gmailco1
    FjR (@fjr2320gmailco1) relatou um problema

    @ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.

  • StudSterling
    Stud Sterling (@StudSterling) relatou um problema

    @ArloSmartHome As I shop for a different brand of camera thanks to your EOL announcement, I’ll be sure to tell as many people as I can along the way why you’re the last, and worst, choice. Maddening.

  • YYFaridaYY
    Farida Yasmin (@YYFaridaYY) relatou um problema

    @ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed

  • mahasitavati
    I am no one. (@mahasitavati) relatou um problema

    @ArloSmartHome @verge Customer service is the worst, not worth it. Do not buy from this company.

  • jhkarotkin
    Jeff Karotkin (@jhkarotkin) relatou um problema

    @ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!

  • Zephyrmiller
    Zephyr Linda Miller (@Zephyrmiller) relatou um problema

    @ArloSmartHome Why can't I get my new phone to be "trusted" by Arlo online. Now it won't trust any of my devices, computer or iPad, not new. I can't find a phone number anywhere and when I tried to chat, the response was "please put this in different terms. I'm new". Somebody please help me.

  • mauriciobond23
    mauriciobond (@mauriciobond23) relatou um problema

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • wHENigEToFF
    Colin (@wHENigEToFF) relatou um problema

    So sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML

  • BonnieShowerman
    Bonnie Showerman (@BonnieShowerman) relatou um problema

    @ArloSmartHome The absolute worst doorbell ever made! No support help, can even speak to a live person. Don’t wast your money!

  • MWillner2
    Matt (@MWillner2) relatou um problema

    Rug-pull by @ArloSmartHome. Purchased two Arlo Baby’s when they were advertising free cloud storage and now they took it away. This is poor business practice. Also there’s no way to get any service support online unless you pay money for a plan. Do better!

  • mauriciobond23
    mauriciobond (@mauriciobond23) relatou um problema

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • BeljicaPeak
    BeljicaPeak (@BeljicaPeak) relatou um problema

    @ArloSmartHome Betcha the arbitrary EOL feature removal = class action. No plans to ever spend time and money on Arlo in the future. Arlo couldn’t even make its touted geofencing function reliably and regularly service was down. Now we are rewarded with EOL. Not me.

  • taylorpineiro
    taylorpineiro (@taylorpineiro) relatou um problema

    Looking for a terrible example of an #aichatbot? Look no further than @ArloSmartHome! Truly an atrocious experience.

  • BrotherBourbon
    Save Lives! (@BrotherBourbon) relatou um problema

    Hey @ArloSmartHome I just bought a whole system on Ring because your chat is terrible and you can’t get anyone on a call. Worst customer support I’ve ever seen.

  • AmericanMadeCPM
    AmericanMade (@AmericanMadeCPM) relatou um problema

    @ArloSmartHome What a difficult time I have had with any customer support from Arlo. It’s been terrible. 17x trying to update a firmware update with an existing camera. On the phone an hour. Had to buy a new camera. Absolutely terrible experience.

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) relatou um problema

    @ArloSmartHome would be cool if you fixed your geofencing. When the program says ‘all devices’ but activates when anyone leaves or comes. **** you. I hope you go bankrupt

  • Kev_Bik
    kEVin in Dallas (@Kev_Bik) relatou um problema

    @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

  • daziphoto
    DaZi (@daziphoto) relatou um problema

    @Its_Jamin @ArloSmartHome I’m trying to but it gives me a warning that I’ll lose that feature. I shouldn’t lose it. They’re aware of the conflict and are working on a fix.

  • JoeyBartz
    Joey Bartz (@JoeyBartz) relatou um problema

    @koyote19 @ArloSmartHome Have they updated you on this? I hate paying for a service that is not working. I called customer service and they said their software is cooked and the engineers are working on it.

  • alex__0113
    Alex (@alex__0113) relatou um problema

    @ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again

  • GregLilly
    Greg - digging through archives (@GregLilly) relatou um problema

    @ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!

  • jordanmhaywood
    Jordan M. Haywood (@jordanmhaywood) relatou um problema

    @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome