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A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Mapa de Falhas e Interrupções Completo
Recursos OnlineProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
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Recursos Online (37%)
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Falha do dispositivo (28%)
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Login (19%)
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Site desativado (9%)
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Erros (5%)
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Falha de aplicativo (2%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Seedorf |
Login | |
 Perpignan |
Erros | |
 Williamstown |
Login | |
| Suwanee |
Falha do dispositivo | |
| Miami |
Recursos Online | |
| Denver |
Falha do dispositivo |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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McelroyBlaireRN
(@RnBlaire) relatou um problema
@AmazonHelp I purchased an @ArloSmartHome solar charger, and it stopped working. I initially thought it was the camera so I replaced the camera. Only2realize the charger was the issue. Now I'm stuck with a broken device.
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Justice_country_over_party
(@c_h3rdz) relatou um problema
@ArloSmartHome as soon as I mentioned I was going to contact corporate, the issue was resolved on the baby cams! Wtf is watching besides the parents?
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Zhanna Killian
(@zkillian1) relatou um problema
@ArloSmartHome Your camera is a piece of garbage! And unhappy customers like me are countless! DONT RECOMMEND TO ANYBODY!
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andrew f martin
(@andrew_f_martin) relatou um problema
@ArloSmartHome I've been chasing a resolution on your Chime2 for MONTHS and can't get an answer. I just want an RMA/refund at this point. Support Case # 42459456. Can you help just get this done?
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PenAkimbo 🏳️🌈
(@Penfanackapan) relatou um problema
.@ArloSmartHome Hi, I lodged a support claim via the app incl screenshot. Thought issue was fixed. Two days later the support claim has been deleted from my account & my camera will no longer connect. Why has someone blocked my camera id? This isn't okay behaviour.
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Tim Larts
(@telny1) relatou um problema
@ArloSmartHome These cameras are garbage. Unless you pay for the subscription, they will only pick up passing cars
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Suzie Ellis
(@MsSuzieEllis) relatou um problema
@ArloSmartHome @amazon I HATE using a, "2 STEP LOGIN". I have a password. If I am REQUIRED to use this stupid 2 STEP SYSTEM I will trash these cameras & buy a whole new system from another company. Does anyone know how to DISABLE this stupid feature??? I should be able to decide if I WANT it or not!
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Trushift
(@trushift) relatou um problema
@ask_Arlo @iBanks_x3 C'mon @ArloSmartHome Get your crap together and fix Apple Homekit already or refund me.
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Gerard Krupa
(@uxian) relatou um problema
@ArloSmartHome Really? Because all my cameras just went offline for no reason and I've had to spend an hour trying to get them all working. One of them still isn't syncing. Your products used to provide peace of mind. Not any more.
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Adrian with a W
(@AdrianwithaW) relatou um problema
Anyone with an @ArloSmartHome find the geofencing is completely broken the last few weeks? I get notifications that I’m going in and out of radius but the camera state never changes.
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Steven R. Baker
(@srbaker) relatou um problema
If you’re thinking about getting @ArloSmartHome video stuff, don’t. The hardware is unreliable. The software is complete garbage. I have never been so unhappy with a product. It’s worse than having nothing.
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George Wyatt
(@gw_wyatthealth) relatou um problema
Spent 1 hour on chat with @ArloSmartHome and they tried to blame their hardware problem on the new modem when everything else works fine with the modem. #poorcustomerservice I do not recommend them. Try #Google or #Amazon first.
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Kyle Allan
(@KyleAllan) relatou um problema
@bachovski @ArloSmartHome Same issue, should this not be a priority?
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Patchey04
(@Patchey04) relatou um problema
@ArloSmartHome @amazon @ArloSmartHome love my Arlo cameras from over the years but the green screen issue on my brand new ultra 2’s needs to be fixed. When video records it’s just a green screen 40% of the time. Arlo support hasn’t reached out to me in days since I provided all the info. #badsupport
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J
(@jweiss89) relatou um problema
@ring I've had a Ring Doorbell for over a week now with a known issue that won't connect or function at all. Your tech support has consistently failed to send out the replacement unit they promised. Which of your competitors should I buy from? @googlenest @ArloSmartHome
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Steven R. Baker
(@srbaker) relatou um problema
@dgoodlad @ArloSmartHome Placement hasn’t been a problem. One camera never stops seeing motion where there’s none. Another never sees it when it’s there. The doorbell keeps just going to sleep. And the app is just complete garbage. It’s not easy to use, the interface is missing things, and it’s crashy.
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Tim Larts
(@telny1) relatou um problema
@ArloSmartHome These cameras are garbage if you’re not a subscriber. They will only pick up cars going by
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Robert S. Bledsoe
(@robsbledsoe) relatou um problema
@ArloSmartHome just “waited in line” for 10 minutes. Then nobody was there - call ended. Then connected with someone, worked for 20 minutes - and then he just ended the call. Please help me get my 3rd camera connected!
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DrIrishBloom
(@DrIrishBloom) relatou um problema
@ArloSmartHome Me: Arlo, help! Arlo: it’s def your fault. Here’s some generic help. Me: okay did all that, still not working. It’s only been a year and half! Arlo: oh it’s been more than a year since bought? We’ll admit now it’s def our fault, but sucks for you. Want a coupon?
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Boyettec316
(@boyettec316) relatou um problema
@ArloSmartHome your cameras are the worst. It goes offline for no reason, then I have to troubleshoot and waste my time on the phone, only for this issue to happen all over again the following month. EVERY MONTH. It’s a useless security because it’s offline
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Trump WON!
(@DixieLadyBR549) relatou um problema
@ArloSmartHome Arlo security cameras work great - ONE MAJOR PROBLEM with/Arlo package is inability to change the sound on notifications!! Great cameras, but at 2AM when we’re asleep & someone is on our property, we need a better ALERT sound. We need something loud enough to wake us up!
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Daniel Ortiz
(@DanOrteez) relatou um problema
@ArloSmartHome when will connectivity issues related to your smart hub not connecting with Apple HomeKit be fixed? Bought pro 3 cameras as you specifically market them as HomeKit compatible yet many people including me can’t connect there cameras to home kit since 07/19. Help?
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Dave the Rave
(@finleythefishy) relatou um problema
Hey @ArloSmartHome after a faulty camera out of the box, my case still isn't resolved, replacement camera can't be added to free trial and isn't recording. Agent has stopped answering on case 42573252 (UK). Help!
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Trushift
(@trushift) relatou um problema
@appleinsider I wouldn't be recommending anything from @ArloSmartHome - Arlo / HomeKit has been broken and still no fix. Can't use Arlo cameras on apple HomeKit
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Justice_country_over_party
(@c_h3rdz) relatou um problema
@ArloSmartHome What if that had been a HUMAN intruder? Luckily, I didn’t dismiss the alerts even though we have pets. Who do you have accessing the feeds besides parents? As soon as I made a comment out loud about contacting Corp., the issue was miraculously resolved!
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michael
(@michael_at_work) relatou um problema
omg @ArloSmartHome support is SOOO BAD Arlo support hung up on me during chat, telling me to "stay awesome" *click*
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Scott Vaske
(@ScottVaske) relatou um problema
@ArloSmartHome You’ve made older cameras useless. They don’t record anymore, and no “tricks” helped! #garbage
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Andy L 🏴🇬🇧🇪🇺
(@andyrl3v) relatou um problema
@ArloSmartHome are your servers down all my devices seem to be disconnected?
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J. Bowes
(@JBowes7600) relatou um problema
@DuncanDaHusky @ArloSmartHome Oh no! I ended up purchasing and installing an Arlo hardwired video doorbell a month or so ago. I really like it so far. I hope they help you get it figured out soon.
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Abhishek Dwivedi
(@DwivediAbhi) relatou um problema
.@ArloSmartHome I am really pained by your customer service. Complained about a non working camera back in April (case # 42451689) and till date did not get a replacement (even after repeated follow up). This is such a bad service for a company who should take security seriously!