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Está tendo problemas? Envie uma reclamação abaixo.
A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Mapa de Falhas e Interrupções Completo
Recursos OnlineProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
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Recursos Online (36%)
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Falha de aplicativo (21%)
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Login (16%)
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Falha do dispositivo (14%)
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Site desativado (7%)
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Erros (7%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Recursos Online | |
 Bloomington |
Falha de aplicativo | |
| Menomonee Falls |
Erros | |
| Denver |
Recursos Online | |
| Longmont |
Falha de aplicativo | |
| Longmont |
Recursos Online |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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GASOLINE GLAMOUR
(@gasolineglamour) relatou um problema
just waited on @ArloSmartHome chat for 35 mins after being told I was next in line for an agent it then says no agents avail end chat. wtf #arlo
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jack dingley
(@jackdingley4) relatou um problema
@chimpiemunki @TeamKnowhowUK @ArloSmartHome Me too ! They respond quick enough if you leave a bad word but the minute you want you problems solved they go silent again. My patience has run thin been trying to resolve this for a week now, and Rory wanders why we are angry
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Dylan Carney
(@dylancarney) relatou um problema
@ArloSmartHome We were burglarized last night and that video is on our Arlo Essential, but we can't pull it from the cloud because of a glitch, and can't get through to support either. Police asking for the footage. Can you please help? If not, this product is sort of useless... #arlosmarthome
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DRC Electrical
(@DRCElectrical) relatou um problema
Very disappointed that my @ArloSmartHome cameras have both stopped working without warning and not getting any help to sort the problem out....unless I want to pay another £65 with no guarantees they will work after.....
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Dylan Carney
(@dylancarney) relatou um problema
@ArloSmartHome We were burglarized last night and that video is on our Arlo Essential, but we can't pull it from the cloud because of a glitch, and can't get through to support either. Police asking for the footage. Can you please help? If not, this product is sort of useless...
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Dylan Carney
(@dylancarney) relatou um problema
@ArloSmartHome We were burglarized last night and that video is on our Arlo Essential, but we can't pull it from the cloud because of a glitch, and can't get through to support either. Police asking for the footage. Can you please help? If not, this product is sort of useless... #arlosmarthome
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HerbFromChicago
(@HerbFromChicago) relatou um problema
@ArloSmartHome Is the Arlo cloud down? I get alerts but nothing is being recorded to my library. I see my devices in the Arlo app but can’t “play” any of my devices. Yes, everything’s been restarted to no effect.
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Arty
(@MaeecsX) relatou um problema
@ArloSmartHome is Arlo down? Hasn’t detected motion when there was motion entire day
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walcy.carroll 😎
(@carroll_walcy) relatou um problema
@ArloSmartHome Horrible support from Arlo today. I’ve been a early adopter since 2014 back before the split from NetGear. There was an issue with my account which I didn’t realize until Saturday and which Arlo said I had two days to correct the issue so I call Monday.
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Invy
(@Invyism) relatou um problema
@TeamKnowhowUK @ArloSmartHome @curryspcworld There are several DMs that have been ignored. I have now cancelled the order and submitted an INR request to paypal. Worst customer service I've ever dealt with, never again.
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Dan
(@dannybfmv) relatou um problema
@curryspcworld @ArloSmartHome If it's not a ps5 I don't give a ****
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Rob's Podcast Mug
(@robspodcastmug) relatou um problema
Need some @ArloSmartHome @ask_Arlo help. Added my base/cameras to HomeKit and by default it added 3 of my 4 cams as “favorite cameras” on the My Home screen. For the life of me I can’t figure out how to add the last camera to the favorites. Any ideas?
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Ian Davies
(@iandavies391) relatou um problema
@ArloSmartHome @NETGEAR I know your support people are working at home but the last 3 calls I have made have been a waste of time. At least give your people good internet at home so they can work properly and be herd. 3 calls and an hour later still have the initial problem.
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Zac
(@Zacctastic) relatou um problema
Trying out some @ArloSmartHome Ultra 2 cameras. Can’t connect to HomeKit with “unauthorized accessory”. Tried factory reset. No go. Now trying live chat help.
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Tess Bernard/Fultche
(@sexytesstie) relatou um problema
Hello all another if you out there have @ArloSmartHome this service is the most unsafe service I’ve ever seen . They do nothing to help but tell you to buy more product . The Arlo dies in less than a year , snd now no ones responding. Covid? ? ?no to arlo
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L and L
(@LandL2018) relatou um problema
@ArloSmartHome I am helping an elderly neighbor put up his cameras with your mobile service. Some came with arlo sim and a few didn't. We can't seem to get anyone to help us. We need sims to activate the other cameras. Some guidance would be great. Were to buy?
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Lt. Andy Norris 🚔🇺🇸
(@LtAndyNorris) relatou um problema
@ArloSmartHome We sent our Video Doorbell and all parts as requested back on a RMA to have it replaced. We received the replacement doorbell but not the screws and part that is installed in the doorbell. Can you help?
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Mark
(@Chick3nDinn3r) relatou um problema
Forgot to mention this all started because I had a package stolen and the 2 @ArloSmartHome pointed at it were both not working so they serve literally no purpose. Other than to give my ladder a workout when I have to get it out to resync or charge the things.
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atomicteacup
(@atomicteacup) relatou um problema
@curryspcworld @ArloSmartHome @curryspcworld Disgusting Service, 27/11 Ordered 2 Monitors, 27/11 Currys email me confirming Delivery on 3/12, 3/12 NO DELIVERY. Called Customer services 5 times, calls cut out, Tried webchat, they say they not allowed to help this is sales only????!
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Casey Wallace
(@cw4ll) relatou um problema
@ArloSmartHome trying to get in touch with a human at support, having an issue with a defective camera. Can you have someone contact me? Been on an infinite hold and finally requested a call back but I'm still waiting... 😴
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Kevin.
(@Km7D) relatou um problema
@ArloSmartHome Hi, I just purchased a Arlo Pro 2 to replace another base station that went bad. It doesn’t look like I can get my older cameras to record unless I have a subscription, but I should get 7 days free, correct?
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robert watson
(@rob_watson_96) relatou um problema
@curryspcworld @ArloSmartHome Can you help me with my order been on the phone over an hour and still nothing
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Trish Goggin
(@trishodonnell99) relatou um problema
@ArloSmartHome cancelling my subscription. Camera not working battery won’t charge. Arlo support not even responding. Buy Ring instead. @ArloSmartHome take your money but then ignore you
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Samantha Potter
(@S_Potter_) relatou um problema
@ArloSmartHome award for worst customer service goes to you! Congratulations 🙃
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Dylan Carney
(@dylancarney) relatou um problema
@ArloSmartHome @HomeDepot We were burglarized last night and that video is on our Arlo Essential, but we can't pull it from the cloud because of a glitch, and can't get through to support either. Police asking for the footage. Can you please help? If not, this product is sort of useless...
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Sean Cox
(@hscox030) relatou um problema
@ArloSmartHome @IFTTT I have a rule: If a @smartthings switch turns on Then arm an Arlo cam Problem is my Arlo Q cam isn’t arming I have another to disarm. I deleted the rules in IFTTT then created new but they still aren’t working. It used to work but no longer. Any help guys?
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St Olaf Butter Queen
(@Diggvintage) relatou um problema
@curryspcworld @ArloSmartHome Your customer service is in a mess, your ordering system is broken with nothing actually arriving.
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Erica P
(@erica_l_perry) relatou um problema
@ArloSmartHome put through a service request on Sunday and still waiting on a reply. Can't get our cameras or base to connect through the app or online. How can I get help?
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Team Knowhow
(@TeamKnowhowUK) relatou um problema
@Blockyarder @ArloSmartHome Hey Andrew, sorry about this; we try to make sure the website is as up to date as possible when it comes to stock levels, but given the sheer amount of different products we carry, it's not always possible. Let us know if you need any further help. - Rory
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Mark
(@Chick3nDinn3r) relatou um problema
If you were maybe thinking of purchasing an @ArloSmartHome product for someone for the holidays, maybe run far far FAR away. On top of all 3 of my cameras now not working, customer service just said "no refunds" and ended our conversation.