Arlo está fora do ar?
Nenhum problema detectado
Está tendo problemas? Envie uma reclamação abaixo.
A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Mapa de Falhas e Interrupções Completo
Recursos OnlineProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
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Login (27%)
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Falha do dispositivo (25%)
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Falha de aplicativo (23%)
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Recursos Online (15%)
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Erros (6%)
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Site desativado (4%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Longmont |
Falha de aplicativo | |
 Yvetot-Bocage |
Recursos Online | |
| Longmont |
Falha de aplicativo | |
 London |
Falha do dispositivo | |
| Longmont |
Falha de aplicativo | |
| Longmont |
Falha de aplicativo |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Helen
(@HelenRaw62) relatou um problema
@ArloSmartHome We bought 3 external cameras in May 2018 however 1 has stopped working. Technical guys told us it’s broken and we need to buy new as out of warranty. So that another £180 after only 32 months! Contact form completed but ignored by Arlo. #terriblecustomerservice
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Jeffrey Su
(@SuJeffrey) relatou um problema
@ArloSmartHome your Arlo pro base stations stop working after two years??? Support says they can’t do anything else to help...
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NateTheGreat
(@enhall1985) relatou um problema
@ArloSmartHome @CES All 20 of my Arlo’s work just fine, now those outdoor floodlights are a whole new bag of garbage.
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Brandon
(@shinymachine) relatou um problema
Be aware that @ArloSmartHome has terrible support. You will be dragged along. You will be asked to do things like "turn your phone on and off for 2 minutes".
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David Badash
(@davidbadash) relatou um problema
@ArloSmartHome Why won't my cameras charge? Why do they quickly lose battery life? Why does it take your support team 2 weeks to call me back? Your products are ridiculously expensive, these are known issues I've seen on your own website, and you can't fix it? What am I to do?
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Tiggy Boo
(@tiggyboos) relatou um problema
@ArloSmartHome @mbmcrae I wouldn't bother, expensive rubbish that doesn't work and so called tech help useless, all 3 tiers u have to spend months explaining simple problems to that they can't fix
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QuintusPre
(@QuintusPre) relatou um problema
@ArloSmartHome Reboot of the Arlo hub solved the problem. Cameras back in #HomeKit. Any timetable on when the doorbell will get the firmware update to be exposed to #HomeKit ?
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Dude77
(@Johnboy7141) relatou um problema
@ArloSmartHome @HomeDepot Your support system is absolutely horrible. This is the 2nd time I've had to contact Arlo and the 2nd time I've have to jump through hoops to get support. I've wasted hours of my time trying to get a resolution to my problem!
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win + x, u, u
(@jb_fast) relatou um problema
I see @ArloSmartHome is all about the sweet, sweet PII, not enough to pay money for hardware, not enough to pay monthly fees, gotta monetize the customer data too, demanding phone numbers or killing your service and hardware under the auspices of security, smh. **** you Arlo.
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Dude77
(@Johnboy7141) relatou um problema
@ArloSmartHome Your support system is absolutely horrible. This is the 2nd time I've had to contact Arlo and the 2nd time I've have to jump through hoops to get support. I've wasted hours of my time trying to get a resolution to my problem!
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Ryan Stenson
(@RyanStenson) relatou um problema
@ArloSmartHome @appleinsider how do I change my doorbell to be connected to my hub - its currently on Wifi. Your in-app Help link points to an article that doesn't describe how to do this either.
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Kevin Robles
(@Rob11Kev) relatou um problema
@ArloSmartHome This has been the worst customer service experience ever, also my first time using Arlo and I am extremely disappointed, they should be out of business.
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Jocelyn
(@jocnav) relatou um problema
@ArloSmartHome Will someone respond to my request for a basic return and refund. This is really poor customer service.
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Aurelien
(@GohanBlog) relatou um problema
@Djrams10 @iHappy11 @ArloSmartHome Salut ! La version sans fil ? Pas besoin du homekit, tu peux la connecter direct à ton WiFi pour info.
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InnaNessy
(@inna_jolie) relatou um problema
@ArloSmartHome i purchased a year ago almost not even using it and it is broken. I spen so much time on the phone just to hear that you cant help me! so its 300$ one year use only piece of shirt
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Zav Corin
(@zav999) relatou um problema
@ArloSmartHome Community ??? Is that for real ? There is 0 community when you are advocating tech obsolescence and products beyond 12 months are not serviced, repaired... Batteries are dreadful... if your lifespan is < 12 months the only community you help is landfills....
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Shelt
(@sheltonjb) relatou um problema
@rayrobnate @ArloSmartHome @HomeDepot True. Terrible product. Mine fails all day long.
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Phil
(@philtcv22) relatou um problema
@ArloSmartHome app says I’m offline . But hub light is green. This has been like this for some time. Please help.
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Fancy Boots
(@TexasFancyBoots) relatou um problema
@knbpixels @ArloSmartHome I’ve been SO disappointed with the Arlo system. It’s supposed to be too notch but it has been absolute garbage since day one. Unreliable, massive lag, terrible battery life. I’m so pissed right now.
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Shelt
(@sheltonjb) relatou um problema
Ffs! @ArloSmartHome drives me bloody mental!!! It NEVER WORKS i have to restart my base hub about 20 times a day, it’s absolute ****. Please everyone never buy a #arlo product it’ll send you loopy. #ArloDumbHome
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stasiakay
(@stasiakay) relatou um problema
@ArloSmartHome I received a wired video doorbell for Christmas. Since I installed it have not been able to get smart alerts. I have been trying to get help from support. Nothing. No answers. No help. Nothing. Terrible.
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WeBuiltThisJointForFREE
(@verano_frio) relatou um problema
I’m really about to drop kick this @ArloSmartHome pro 4 down the street because this garbage *** QR code setup does not work.
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Fancy Boots
(@TexasFancyBoots) relatou um problema
There’s a gap in notifications from 4pm Sunday to 4:30am Monday. There’s NEVER no activity at that time. I usually have between 30-50 notifications from that camera, during that time, each night. But not when it matters, apparently. @ArloSmartHome, that’s just absolute trash.
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Laurent
(@Djrams10) relatou um problema
@GohanBlog @iHappy11 @ArloSmartHome Tu peux me dire si tu as un modèle sans fil ou filaire. Connecter avec une base station?
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dfjkl
(@dfjkl) relatou um problema
@ArloSmartHome you folks having to a service outage? I can't reach anything related to my account currently.
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Cali
(@calidreamin1984) relatou um problema
@ArloSmartHome Why is it that my camera keeps going off? Now my house was broken into and bc it went offline, we dont know who came in my house? Why even have this camera if the wifi goes off and it doesnt notify you the camera isnt on?
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Tiggy Boo
(@tiggyboos) relatou um problema
@ArloSmartHome @mbmcrae @CES Great another shoddy product that tech help won't be able to sort like last 3 sets of cameras that record when they feel like it!
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notjohnlee
(@notjohnlee) relatou um problema
@ArtemR @ArloSmartHome @mbmcrae The freedom of wireless devices means they can go anywhere. It’s a glaring omission to not offer an elegant power source accessory so people don’t have to climb a ladder regularly to charge it. Plus accidentally changing the framing is bad if you have activity zones
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Deb
(@therealjustdeb) relatou um problema
At some point after 2:42am Eastern our cameras are no longer recording motion. Reboot of base station didn’t change anything. No other settings have been changed. Help! @arlosmarthome @toinecl
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Jocelyn
(@jocnav) relatou um problema
@ArloSmartHome I am a loyal new customer and I need to complete a return. The terms are 30 days and I am out 7 days and you won't allow the return. This is poor customer service.