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Está tendo problemas? Envie uma reclamação abaixo.
A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Mapa de Falhas e Interrupções Completo
Recursos OnlineProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
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Login (50%)
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Recursos Online (16%)
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Site desativado (10%)
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Falha do dispositivo (10%)
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Falha de aplicativo (8%)
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Erros (6%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Longmont |
Falha do dispositivo | |
| Longmont |
Recursos Online | |
| Longmont |
Recursos Online | |
| Laplace |
Falha de aplicativo | |
| Smithfield |
Login | |
 Offenbach |
Login |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Eliks
(@Eliks) relatou um problema
@ArloSmartHome Fantastic quality, only when they work!!! But it is ok, just to drop connection, go offline any time without any reason. Stop charging, just because ... I DONT EVEN ******* KNOW WHY????
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Becki
(@beckitxex) relatou um problema
@ArloSmartHome we bought an Arlo Pro System but lost the cord to charge the cameras with! How can we charge them? We can’t call you because we don’t have a subscription. Help!
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Mikayla Mason
(@MikaylaMason21) relatou um problema
I dont recommend the @ArloSmartHome for the long haul. My cameras won't connect now to the base station and I've tried every troubleshoot article I've been given. I'm not "entitled" to a live agent. So all of this money down the drain. stay away
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Margee Krebs
(@margeekrebs) relatou um problema
@ArloSmartHome It’s now 1/18. I have been trying to get my malfunctioning doorbell replaced since 1/7. @wirecutter - Please rethink your recommendation! This is a nightmare!
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Jo Garcia
(@JoGarci97938064) relatou um problema
@ArloSmartHome Message me! Reply so I can fix my problem.
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American Consumer
(@operasingerBB) relatou um problema
@FTC @netflix @ArloSmartHome Both of these companies increased rates by 7.5%! WTF! THIS is causing inflation for no justifiable reason. Plus, we aren't notified about increases. WHY IS THIS ALLOWED?
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Truth
(@Guess720s) relatou um problema
@ArloSmartHome Very disappointed in the Arlo App and ultra 2 functionality. No recording in 4K live view. You have to scale down to 1080 which defeats the damn purpose of getting them in the first place. Also if you’re on an iPhone you can’t change the notification sounds/tone. Wth?
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NFTzzle
(@NFTzzles) relatou um problema
@ArloSmartHome the Arlo nest is the worst product I have ever came across. Unreliable and absolutely garbage
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Marianne Duarte
(@MarianneDuarte) relatou um problema
😠 @ArloSmartHome sucks. I've been communicating with @ArloSupportUS for two days now after I stopped receiving push notifications on my iPhone. I have followed all and every step suggested but the issue remains unresolved
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Do The Right Thing
(@NotAppropriate2) relatou um problema
@ArloSmartHome Arlo Go 2 is not ready for prime time. The battery drains super fast. The only charging option - magnetic charging cable - is super SLOW. And it looks as if you don't even sell replacement batteries yet?
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Ryan J Ahearn
(@unravelinfinite) relatou um problema
@ArloSmartHome , your support is absolute ****. Are you seriously are asking me to pay you more money just to ask one of your engineers to get your terrible app to do what it's supposed to be able to do according to the promises on your product box?
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Baboon Bill
(@BaboonBill) relatou um problema
I'm not sure why I am seeing all these ads for #arlo products when they do NOT work correctly. Instead of an ad campaign maybe a top notch coding team that can fix your mess of a non existing security system that does NOT work. @ArloSmartHome
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Kel Varnsen
(@kel_varn) relatou um problema
@ArloSmartHome I need to delete my Arlo account, but I am not a paid subscriber, so I can’t contact support. How are you going to fix this problem?
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Eliks
(@Eliks) relatou um problema
@ArloSmartHome Your cameras are ****!
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Evan Knupp
(@EvanKnupp) relatou um problema
If you've been considering home security cameras, I recommend avoiding @ArloSmartHome . Their camera systems are very expensive and their customer service is poor. @WyzeCam is a much better alternative. They don't rip you off and they actually care about their customers.
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O-POSITIVE
(@RealArticulated) relatou um problema
@ArloSmartHome Pro 2 camera fail after 6 months/. No replacement battery orderable on your site. Looks like you are sunsetting to price gouge. Worst of all - Support is a useless BOT - no phone number. Arlo will go to recycling. People are not stupid.
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Margee Krebs
(@margeekrebs) relatou um problema
@ArloSmartHome Customer Service is terrible! Doorbell 1 month old, needs replacing. 5 calls, multiple photos uploaded. Was sent only part of what’s needed. @wirecutter might need to rethink this recommendation!
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jacobdetering
(@jacobdetering) relatou um problema
@ArloSmartHome is your system down? Can't login via the app or browser. Getting an API error.
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Holly Fussell
(@ciaoholly) relatou um problema
@ArloSmartHome need tech support but your website/app don’t allow it without a subscription. Audio doesn’t work on my doorbell- delivery people cannot hear me. Sometimes I can hear them, sometimes not. Pls help.
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Jonathan
(@JonnyKromps) relatou um problema
Constant problems with our arlo camera system from day one. And they don’t offer support or troubleshooting after the first 90 days. I think that’s terrible for a $700 camera system. Not recommended @ArloSmartHome
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Doug Rioux
(@DougRioux) relatou um problema
@ArloSmartHome customer service is the WORST! I’ve wasted hours trying to get my smart notification issues fixed. Broken promise after broken promises by your support people. Today I’m filling a complaint with the Better Business Bureau! Buyers Beware, don’t buy Arlo products!
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Austin
(@Fanboy08) relatou um problema
If @ArloSmartHome could develop a camera algorithm that tracked a subject from one view cam1 to cam2 and show the subject transition from one cam to the next cam if the cameras had overlap it would help them sell more cameras and increase the density of sold cams per house.
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Johighness
(@johan405822) relatou um problema
@ArloSmartHome aye **** your product “you don’t qualify for live customer support” what kind of ******* company has you pay for that.
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Baboon Bill
(@BaboonBill) relatou um problema
Shame on @ArloSmartHome For not taking care of your customer base and providing quality support and bug fixes for your equipment. 30 days of inactive motion detection being sent to smartthings. No fix, No updates and your support is horrendous.
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twistdwop
(@twistdwop36) relatou um problema
@ArloSmartHome Problem is you can’t find batteries for the Arlo floodlight. Don’t buy it cause the battery drains fast and no one sells them.
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Andy J
(@AJ_GB) relatou um problema
@smartthings @ArloSmartHome The Arlo SmartThings integration seems to have broken, SmartThings stopped seeing motion from Arlo Cameras from midday on 24th Dec?
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Cashway
(@cashway34) relatou um problema
@ambergizzi @ArloSmartHome Yes that is precisely what I wanted and what I will be purchasing myself. @ArloSmartHome was a terrible decision by ryan and I will continue tweeting them to let them know.
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Jared
(@JaredCrookston) relatou um problema
@ArloSmartHome can't get my doorbell to be detected, can't access support that actually can help without a subscription, can't get a subscription until my doorbell is on my account. No idea what to do next. Did live chat with the bot until it ran about of answers
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musho
(@musHo) relatou um problema
@ArloSmartHome worst support ever
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Stew
(@stewhang) relatou um problema
Normally don't do this, but my interaction with @ArloSmartHome customer service has been "challenging". Their awful service, is matched by their poor functioning Doorbell. Should have gone with @ring #DontBuyArlo