Status de Arlo: problemas de dispositivos e relatos de interrupção
Nenhum problema detectado
Está tendo problemas? Envie uma reclamação abaixo.
A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
- Falha do dispositivo (38%)
- Recursos Online (25%)
- Login (25%)
- Erros (13%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
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Erros | há 12 dias |
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Falha do dispositivo | há 15 dias |
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Recursos Online | há 26 dias |
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Login | há 27 dias |
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Recursos Online | há 1 mês |
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Login | há 1 mês |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
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Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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AmericanMade (@AmericanMadeCPM) relatou um problema@ArloSmartHome What a difficult time I have had with any customer support from Arlo. It’s been terrible. 17x trying to update a firmware update with an existing camera. On the phone an hour. Had to buy a new camera. Absolutely terrible experience.
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AJG (@AntJGumm) relatou um problema@ArloSmartHome Guys your support is unbelievably BAD .... first time I've had to use it and it's absolutely archaic in the way it operates. No access to your support cases and the WORST chatbot assistant I've come across in a very long time. Honestly will have a direct influence on any future purchase or comment from me.
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Save Lives! (@BrotherBourbon) relatou um problemaHey @ArloSmartHome I just bought a whole system on Ring because your chat is terrible and you can’t get anyone on a call. Worst customer support I’ve ever seen.
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Bill Kampouris (@BillKampouris) relatou um problema@ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!
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Michael Bobelian (@mbobelian) relatou um problemaIn less than three years, my Arlo doorbell @ArloSmartHome broke. That's a short lifespan and I can't get anyone to help me with it on the phone or online. I'm disappointed that Arlo won't stand behind its product and the terrible #CustomerService
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Noel Charath (@nchara1) relatou um problema@ArloSmartHome what is going on with your all devices. They are going offline today for many users
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Jeff Karotkin (@jhkarotkin) relatou um problema@ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!
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Corey Crooks (@cdcrooks) relatou um problema@ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?
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Denise (@DeniseGratia) relatou um problema@ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.
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I am no one. (@mahasitavati) relatou um problema@ArloSmartHome @Pocketlint Customer service is the worst, not worth it. Do not buy from this company.
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Craig Allen (@CraigAllen0921) relatou um problema@ArloSmartHome WTF Arlo. Will not sell me my upgrade cameras because I live in NC or is it because I'm not woke! I'm a huge @NETGEAR fan with a lot of their product. I'm about to throw everything out and go find the equipment else where! UNBELIEVABLE
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Mike Woslager (@MikeWoslager) relatou um problema@ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!
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Spicy Bits 🤡 Show (@TheTruthSekr) relatou um problema@Arlo can go F off... Your EOL policy on 4-year old cameras is the last straw. Arlo has made many fumbles & poor service over the years, but I'm searching for new options, and when I find my replacement, I'm telling the whole world. @ArloSmartHome isn't a very smart company
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Deryck Evelyn (@deryckev) relatou um problema@ArloSmartHome terrible customer service experience. Calls dropped. No call backs for open service requests despite assurances that calls were scheduled.
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🅷🅴🅰🆅🅴🅽 🆂🅴🅽🆃 * 🅰🆁🅼🆈 🆅🅴🆃 (@HeavenS98386596) relatou um problema@mbmcrae Fix your current problems! Where is the complete user manual for the Arlo Ultra 2 XL? Is this customer service? I think I bought an @ArloSmartHome boat anchor!
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Joey Bartz (@JoeyBartz) relatou um problema@koyote19 @ArloSmartHome Have they updated you on this? I hate paying for a service that is not working. I called customer service and they said their software is cooked and the engineers are working on it.
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Victorious HazaEL (@Praise2ADONAI) relatou um problema@CeriCerilou @shumirunnessa Beware that they may hack your cameras. My cameras were hacked and I was unable to access them. One, they set the image upside down and denied me access to change it. Another, suddenly, the company decided to discontinue service @ArloSmartHome I know 👇🏾 #JustAnotherCoincidence
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🏎 (@wrinkled_lemon) relatou um problema@ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?
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mauriciobond (@mauriciobond23) relatou um problema@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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LXP (https://spacekaren.sucks/learningxp) (@learningxp) relatou um problema@ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.
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Colin (@wHENigEToFF) relatou um problemaSo sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML
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Frank (@taita1965) relatou um problemaTried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.
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Caleb J Robinson (@calebjrobinson3) relatou um problema@ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.
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Matt Barker (@htsmatt) relatou um problema@ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx
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Bonnie Showerman (@BonnieShowerman) relatou um problema@ArloSmartHome The absolute worst doorbell ever made! No support help, can even speak to a live person. Don’t wast your money!
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Tim Kivi (@timkiviprime) relatou um problema@ArloSmartHome Do not under any circumstances by Arlo products. Their suport is terrible and the products do not connect to HomeKit
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Brendan Gill (@scribeteach) relatou um problema@ArloSmartHome Is there some sort of system-wide firmware update issue?
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Mario (@mariocirignani) relatou um problema@ArloSmartHome I am in the middle of choosing a security camera system for my home and daughters home and I read about ARLO’s deceitful behavior. I don’t care that they changed their minds when confronted by bad press. Not buying ARLO. Can’t be trusted. Shameful. Somebody should be fired.
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Stud Sterling (@StudSterling) relatou um problema@ArloSmartHome As I shop for a different brand of camera thanks to your EOL announcement, I’ll be sure to tell as many people as I can along the way why you’re the last, and worst, choice. Maddening.
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Alex (@alex__0113) relatou um problema@ArloSmartHome researched chowing your cameras and quickly regretting it. Not interested in you using you help portal which is useless. DM me an email address that I can email normally. Your CVR prices on your website do not reflect what you actually want !!! Not impressed !!!