Arlo está fora do ar?
Nenhum problema detectado
Está tendo problemas? Envie uma reclamação abaixo.
A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
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Recursos Online (29%)
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Login (21%)
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Falha de aplicativo (19%)
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Falha do dispositivo (14%)
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Site desativado (10%)
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Erros (7%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
| Falha do dispositivo | ||
| Site desativado | ||
| Recursos Online | ||
| Falha do dispositivo | ||
| Falha do dispositivo | ||
| Recursos Online |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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jo church 😷
(@thevjoiners) relatou um problema
Hey @ArloSmartHome. It’s nearly 5 weeks now and the only person from your company that’s ever responded is Kamil in tech support. Obviously he can’t help me coz I have no actual tech to support as it was never delivered. Please give me my money back!
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phinlib
(@phinlib) relatou um problema
@ArloSmartHome Day 5 my Arlo Security system down, no phone support anymore only Chat, case opened last Thursday no response in promised 24-48 hours, today they opened another case referencing first case...support is a joke #arlo #arlosmarthome
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william f
(@BBBBillFarlie) relatou um problema
@ArloSmartHome Your camera is so sensitive it captures random *** cars driving up my street, but literally misses the SUV that drove across my lawn this afternoon and destroyed my lamp post??? WTF!!!
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Grant Pallant
(@grantpallant) relatou um problema
de
Adelaide, State of South Australia
@ArloSmartHome camera **** can’t talk to someone now can’t subscribe piece of ****
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william f
(@BBBBillFarlie) relatou um problema
@ArloSmartHome Your camera is so sensitive it captures random *** card driving up my street, but literally misses the SUV that drove across my lawn this afternoon and destroyed my lamp post??? WTF!!!
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Steven B \m/ \m/
(@frizzlefry2) relatou um problema
@ArloSmartHome hey Arlo. I bought 3 cameras for home security before we traveled. They lasted two days before all 3 went offline and now it seems I have no way to remotely get them back online. Awful
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My Garden has Gone to the Birds
(@gardensimple) relatou um problema
@try_thinking0 @ArloSmartHome Tried every fix they offer. They refused to replace. When they work the video quality is the best I’ve found for birds. Yet, they are garbage with no good warranty/crappy support.
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Mark McEwen
(@s0naut) relatou um problema
@ArloSmartHome fix your app, my cameras keep going off on "Motion detected" when theres no motion and its unassigned from my settings anyways so I should only get "person/animal detected"
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The Inevitable Hulk
(@gilmie76) relatou um problema
@ArloSmartHome it is utter madness that your 'smart' systems don't offer camera/base gone-offline alerts. Renders your product just an (ongoing) expensive toy, not the feature packed security system you claim it is.
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Badger Eye
(@BadgerEye) relatou um problema
@ArloSmartHome How do I get help from you guys? I can't find a way to contact customer support. My arlo quit on me.
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Steve Young
(@steveynet) relatou um problema
@ArloSmartHome This would be a great product if it wasn't constantly on and offline randomly. Even following all of the support and having a router virtually on top of it, same problem. Stay as far away from these as you can. Check out the community forums - Arlo don't care.
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Pristine Pro Commercial Cleaning
(@ProPristine) relatou um problema
@ArloSmartHome My camera suddenly stopped working. I called ARLO for help only to be told that I have to pay $100 to fix it. When I asked where it said that, the agent disconnected, and now my Arlo account says that I cant call Arlo, but I can use a chat bot. What's up with that?
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Steven B \m/ \m/
(@frizzlefry2) relatou um problema
@ArloSmartHome Support was not helpful. Trying to blame a battery issue when the batteries have run only three days. Awful, just awful
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73hsehce
(@73hsehce) relatou um problema
@ask_Arlo @ArloSmartHome I have already done that and it is absolutely no help. I am looking for a phone number to talk to a representative about my Arlo system that is not working.
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Varun
(@mxms533) relatou um problema
@ArloSmartHome you have been charging me $10 a month for over a year, even though I don't have any Arlo products/subscriptions. I am told that I'm not allowed to talk to an agent. Previous cases to resolve this have failed (42300315,41812070,42299335). Help.
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(((Tweedledope)))
(@Tweedledope) relatou um problema
@ArloSmartHome Never buying an Arlo product again. Cheap plastic that breaks. They have no customer service number to call and their online help is just troubleshooting and redirects to buy parts I don't need. Never again. Terrible service and zero support.
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Line 🤍🖤
(@MiHawkeye) relatou um problema
de
Northview, Michigan
@ArloSmartHome I’ve had Arlo for years.. have upgraded models twice. Recordings just randomly stopped working yesterday.. Internet connection great, all armed, all three cameras don’t work… and say online. I can only talk to a virtual bot? Terrible customer service.
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Aaron 🏳️🌈
(@Azza5069) relatou um problema
@ArloSmartHome why do your cameras cost so much when they have restricted software that could literally do so much more, your Apple HomeKit integration is shite and you give your well paying customers no option to arm their base station without your poor functioning app
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grincheux222
(@grincheux222) relatou um problema
@ArloSmartHome Merci de me donner un téléphone qui fonctionne depuis la Belgique ! C soit non attribué soit impossible de le composer depuis le Belgique, 😡😭
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Droneski
(@droneski) relatou um problema
Anyone else experiencing this with #arlo cameras? Automatic update (no option to pause till when you are there) takes place and 80% of cameras go off line and stay offline till you can get there to get a ladder out to get to them and reset them. FFS I want refund @ArloSmartHome
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Brandon Burns
(@brandonburns9) relatou um problema
@ArloSmartHome the baby camera that I had previously set up and was working will not connect to the app. Your products have been extremely difficult to set up. How can I resolve this issue?
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Nick Zukin
(@extramsg) relatou um problema
de
McMinnville, Oregon
@ArloSmartHome now only lets you contact support via their app. But there is a problem and I can't access my doorbell, library, or settings in the app so can't contact support. ****** service, ****** product.
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Amar Reddy
(@Buzzbeater) relatou um problema
@ArloSmartHome Arlo support sucks badly. I forgot my password and they don't send me an email link to reset. I am a subscriber to their plan, but the online chat robot keeps asking me to subscribe to chat with a live agent. Can somebody from Arlo help me with resetting my password?
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Erik Foss
(@Erikhfoss) relatou um problema
@ArloSmartHome is a garbage company , they will sell you cameras and then almost immediately turn them off and extort money from you for meaningless reasons! DONT BUY THIS PRODUCT!
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Briek
(@bweeek) relatou um problema
lmao @ArloSmartHome your service is trash
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Dan Bevington
(@dan_bevington) relatou um problema
@ArloSmartHome Hello! Could someone have a quick look at your UK website please? I'm getting a "Fatal Wordpress Error" when I try to view the Pro 3 product page. Thanks 👍
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Amar Reddy
(@Buzzbeater) relatou um problema
@ArloSmartHome Arlo support sucks badly. I forgot my password and they don't send me email link to reset. I am a subscriber to their plan, but the online chat robot keeps asking me to subscribe to chat with a live agent. Can somebody from Arlo help me with resetting my password?
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Nancy Gleason
(@ncgleason) relatou um problema
@ArloSmartHome I would like to, but 2 of my 4 cameras aren’t working correctly. Your tech ended the help chat without helping - I have the transcript. Your techs on email didn’t help either. Check your DMs for my message.
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Chris von Krogh
(@cjvk) relatou um problema
@ArloSmartHome Our experience is when the internet goes out, the battery drains very quickly. Is this a known issue, and is there any way of mitigating?
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Brooklyn
(@BrooklynSEddy) relatou um problema
@ArloSmartHome the Arlo baby monitor I purchased does not work. Won’t connect, but plays white noise so it seems like it is. Wi-Fi works perfectly. Sometimes I have to login 10x just to connect, if it will at all. Sometimes I think I’m connected and I’m not. This is a hazard!