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Está tendo problemas? Envie uma reclamação abaixo.
A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Mapa de Falhas e Interrupções Completo
Recursos OnlineProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
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Login (39%)
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Recursos Online (23%)
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Falha do dispositivo (17%)
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Site desativado (11%)
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Falha de aplicativo (5%)
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Erros (5%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Offenbach |
Login | |
 Vienne |
Site desativado | |
| Gif-sur-Yvette |
Falha de aplicativo | |
 Phoenixville |
Falha do dispositivo | |
| Viersen |
Recursos Online | |
| Osterrönfeld |
Falha de aplicativo |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Arshad Khalid FRSA #StayAtHome #WearAMask
(@ethikeen) relatou um problema
The worst possible hardware AND the worst possible customer service from @ArloSmartHome! After months of to & fro, no one seems to understand or is even willing to understand the issue. Anyone looking for home security, look elsewhere. Massive #fail
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Tony
(@TonyHolmes) relatou um problema
@ArloSmartHome Your RMA and support process is 1 of the most fundamentally broken things I’ve ever had the displeasure of working with. One month after raising the initial support ticket, I can finally send the broken item, no idea as to when I might receive the replacement.
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Jessica
(@jessica_xls) relatou um problema
@Cole_Hamzat @DataTechSpace @ArloSmartHome Hey Cole. No problem. Pls use the contact form on my website to send a mail about what you need information on. Not sure if you did already as I saw a couple of mails come through this morning.
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Paul B.
(@BonefishPaul) relatou um problema
@ArloSmartHome Suddenly stopped receiving notifications on iOS app. Problem began with latest app version 3.0.1. Kind of important to have notifications. When will this be fixed?
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Arshad Khalid FRSA #StayAtHome #WearAMask
(@ethikeen) relatou um problema
The worst possible hardware AND the worst possible customer service from @ask_ArloEU @ArloSmartHome! After months of to & fro, no one seems to understand or is even willing to understand the issue. Anyone looking for a functional system, look elsewhere. Massive #fail
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Chrisk
(@kmkguy420) relatou um problema
@ArloSmartHome whats the point of having these wire free cameras if all it does is appears offline.....literally 15 feet away from hub.....
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Darcy Eggeman
(@Eggehead) relatou um problema
I leave my house for a few hours. My ring alert goes off but the app won't open. Error messages. I have a subscription but doesn't do any good if i can't open it. Thankfully my arlo camera was working. @ArloSmartHome @ring
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TwittenDK
(@TwittenDK) relatou um problema
@ArloSmartHome When will #Arlo give us the choice to set custom ringtones on our Arlo Video Doorbell, on our #Android phones? A lot of customers have asked for this in years now, but Arlo do nothing - This is bad style!
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Conner Pogline
(@PoglineConner) relatou um problema
@ArloSmartHome your baby cams and operating systems are a joke! They’re a liability to anyone that issues them! Constant crashing and reconnecting issues (no it’s not my service!) you guys suck *** and are going on the trash! #fuckarlo
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Made By Google
(@madebygoogle) relatou um problema
@diamondg34 Understood. However, this messaging channel is for customers who need help troubleshooting their Google Nest devices. We'd suggest reaching out to @ArloSmartHome for more help.
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Tranga Patel
(@TrangaP) relatou um problema
@ArloSmartHome was on a call with a agent today and he couldn't take a client complaining and just put the phone down #dontbuy #wasteofmoney
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Rachael Eckardt
(@rachaeleckardt) relatou um problema
@ArloSmartHome our baby monitor is unable to be found during set up. We just moved and don’t have original QR code. Can you help?
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mypifi
(@mypifi) relatou um problema
@ArloSmartHome seriously I'm getting fed up coming home to find my cameras are offline, I have no confidence in your system and I'm on a subscription with yourselves. Really poor. Why not let the customer choose if they want an update and more importantly be there when it updates
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Kai Ichikawa
(@kai_ichikawa) relatou um problema
de
San Francisco, California
@ArloSmartHome what a terrible product experience. Two cameras less than a year old and both no longer able to take a battery charge??? Unanswered support tickets??? Get your **** together
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Erich Saide
(@erichsaide) relatou um problema
de
Vancouver, British Columbia
@ArloSmartHome 3 days without my subscription working due to your error. Inexcusable. #badcustomerservice
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Shane van de Boogaard
(@php_llc) relatou um problema
@ArloSmartHome Terrible product and customer service, we're onto our 2nd defective camera light . . .
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Rich Adams
(@RichDAdams) relatou um problema
@ArloSmartHome App is allowing me to select, then it just gets stuck or I have to deselect geofencing every day for it to recheck my GPS location. No error message, just nothing working properly. Will contact support tomorrow, thanks.
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Moe Baghai
(@MoeBaghai) relatou um problema
@ArloSmartHome I spoke to 2 different people & no fix. On Android & Apple phone, I get 4 notifications on every alert. I've reset the phones, reset the base, stopped & started notifications & no fix. Please help. It's an annoyance! Thanks!
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Tranga Patel
(@TrangaP) relatou um problema
@ArloSmartHome this is the biggest joke system having issue with the wirefree doorbell and they can't even fix the problem when you call a second and they can't they can't even raise a urgent ticket
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Native Sandiegan
(@n8ivsd) relatou um problema
@ArloSmartHome please fix your website. Can’t subscribe cuz my account doesn’t have paymentid and it won’t let me add a payment method. 5 months w/cameras and can’t use them. Customer service is no help.
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Finchwizard
(@Finchwizard) relatou um problema
@ArloSmartHome Spent years dealing with ArloQ and multiple replacements to put up with that stupid camera. No thanks not again. The baby cam seems to be fine and how it should act but the Q’s have been terrible!
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Gerardo
(@airfish777) relatou um problema
@arlosmarthome Very Poor customer service, I've submitted a support request through the Arlo App since I'm not able to see my library videos any more, I have voiced my discontent but not response from Arlo.
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Rich Adams
(@RichDAdams) relatou um problema
Hey @ArloSmartHome your schedule & geofencing settings have stopped working and I'm having to manually arm & disarm the system... Any update coming to fix this? Using VMB3010r2, H16/H7 cameras & doorbell. With iPhone as my controller.
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Gerardo
(@airfish777) relatou um problema
@arlosmarthome Very Poor customer service, I've submitted a support request through the Arlo App since I'm not able to see my library videos any more, I have voiced my discontent but not response from Arlo.
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Ed Santiago
(@retired_travel) relatou um problema
@ArloSmartHome your customer service sucks, I regret buying your product. I’ve trying to get help but you don’t respond. Invest in customer service
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gh_in_mo
(@ghinmo1) relatou um problema
@BrianfromSTL @googlenest Agreed. I LOVE my @ArloSmartHome setup. Have multiple wifi w 2way audio cams outside. Solar panel powered. Even have a very ancient gen1 of theirs STILL going like a champ. Was wooed by Google in the worst way to buy a Nest doorbell. Please don’t be a fool like me.
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Bob Rabner ✍
(@bob_rabner) relatou um problema
@ArloSmartHome To invest so much money in Arlo has been one of the worst decisions I've made. The amount of time they are not working is equal to the amount of time I've spent on hold trying to get support (in both cases way too much time).
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Love Is Life #YNWA ✡️✡️🕎
(@billsaysthis) relatou um problema
@ArloSmartHome As a developer I know off by one errors are very common but I’d hope your team could fix the issue on the iOS doorbell app badge count
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Matt Michalko
(@Michalko) relatou um problema
@ArloSmartHome So how do I avoid this from happening? It was fine for the first 5 or so months I had it and once I had to recharge something seems to have changed and it drained in literal days. Don't activity zones help here?
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Gerardo
(@airfish777) relatou um problema
@tron1con @ArloSmartHome I'm running on to the same issue, once the subscription period ended (I never signed up for the subscription) Very frustrating