Status de Arlo: problemas de dispositivos e relatos de interrupção
Nenhum problema detectado
Está tendo problemas? Envie uma reclamação abaixo.
A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
- Falha do dispositivo (29%)
- Login (24%)
- Falha de aplicativo (21%)
- Recursos Online (15%)
- Erros (12%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
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Erros | há 12 dias |
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Login | há 17 dias |
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Recursos Online | há 24 dias |
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Falha de aplicativo | há 25 dias |
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Falha de aplicativo | há 1 mês |
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Recursos Online | há 1 mês |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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missy (@missy49179801) relatou um problema@ArloSmartHome how the hell does someone get to speak w CS person? I’m locked out of my own damn cameras on the app. If I don’t hear from someone soon, I’m gonna trash these things and buy another company’s cameras. There is NOTHING worse than menu aftr menu of support w no help
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FjR (@fjr2320gmailco1) relatou um problema@ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.
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Chris Szmergiel (@SzmergielChris) relatou um problema@BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.
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🏎 (@wrinkled_lemon) relatou um problema@ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?
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Lucy ❤️🇺🇸🗽 (@MsLucyKim) relatou um problema@SAMA92458684 @ArloSmartHome We are having the same problem today. It’s not working.
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Jason Abbate (@JasonBrobbate) relatou um problemaCurious why @ArloSmartHome ****** their user interface to tears? There was nothing wrong with it you **** heads
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Butters Mom (@laurakwhiteside) relatou um problema@ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.
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T (@PondrPowered) relatou um problema@ArloSmartHome is your system down???
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carly wilson (@carlyally11) relatou um problema@ArloSmartHome your animated notifications stopped working yesterday for multiple users as per your forum..please fix it
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Webaaz (martin) (@webaaz) relatou um problema@welcoMattic @ArloSmartHome Si j'achète une caméra par an, j'aurai plein de références différentes alors que ce que je veux c'est compléter mon parc et faciliter la maintenance. Pas avoir un nouveau protocole et un process de mise en service différent !
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TeeVeeTee (@TeeVeeTee1776) relatou um problema@ArloSmartHome Any idea of a time fix? We’ve had bears come by when I’m out. Not cool. I bought cameras for a reason.😬 If not fixed , we’re going to have to move to a different service/camera. It’s been WAY too long safety wise. How about you go back to a prior release for us?
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Eddie Omar Garcia (@Eddiiee_G10) relatou um problema@RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.
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Colin Wheeler (@colinpwheeler) relatou um problema@ArloSmartHome Your service is terrible. Cannot send a request without a serial number when the request has to do with your security policy. Your company can't get basic languages right. Sigh, amateur hour at the zoo. Not even counting how unstable your entire platform is.
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Bill Kampouris (@BillKampouris) relatou um problema@ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!
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Wowzr (@Wowzzr) relatou um problema@ArloSmartHome EOL email glad I switched to reolink years ago! **** #reolink
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justin (@BadRammaJamma) relatou um problema@ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!
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Caleb J Robinson (@calebjrobinson3) relatou um problema@ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.
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mauriciobond (@mauriciobond23) relatou um problema@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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Hot Dice (@WisconsinSport6) relatou um problema@ArloSmartHome Former customer here. Don't buy Arlo. Whatever they promise now they'll change after you buy it. This company is in bad financial shape and will take your money and run. Beware.
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Steve Musselman (@SteveJMusselman) relatou um problema@ArloSmartHome your customer service is absolutely the worse!! You have no phone number to contact for support, nothing but automotive questions. I wish I had never bought your cameras!! Can’t get any help from any. Straight trash!!
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Hugo Cruz (@Hugeduar27) relatou um problema@ArloSmartHome My Arlo Essential Wireless Security Camera 3 Pack the battery don't work, i have 6 months with this cameras and the life battery is around 1 hour... i need help with this...
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Greg - digging through archives (@GregLilly) relatou um problema@ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!
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Steven Barczyk (@barczyksm) relatou um problema@ArloSmartHome Based on the bait-and-switch tactics @ArloSmartHome has employed, I can no longer recommend their products. I look forward to joining the class action lawsuit for my 5 cameras if they go through with their plan. $ARLO down almost 64% over the last year.
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Matt (@MWillner2) relatou um problemaRug-pull by @ArloSmartHome. Purchased two Arlo Baby’s when they were advertising free cloud storage and now they took it away. This is poor business practice. Also there’s no way to get any service support online unless you pay money for a plan. Do better!
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Jake Campbell (@JCampbell_00) relatou um problema@ArloSmartHome tech support is crap. Terrible experience. I’m ripping it off the house and going to buy something else.
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mauriciobond (@mauriciobond23) relatou um problema@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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Pedro A. Tamayo 🇺🇦 (@pedroatamayo) relatou um problema@ArloSmartHome @RyanAma9 The problem persists
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Caleb J Robinson (@calebjrobinson3) relatou um problema@ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.
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Alex (@alex__0113) relatou um problema@ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again
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Dante Hinojosa (@dinferno21) relatou um problema@ArloSmartHome Worst product ever definitely get a @ring instead