Arlo está fora do ar?
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Está tendo problemas? Envie uma reclamação abaixo.
A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
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Falha de aplicativo (25%)
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Login (24%)
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Falha do dispositivo (22%)
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Recursos Online (15%)
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Site desativado (7%)
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Erros (7%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
City | Problem Type | Report Time |
---|---|---|
Longmont | Falha de aplicativo | |
Essen | Falha do dispositivo | |
Liberty | Login | |
Grafenrheinfeld | Erros | |
Longmont | Falha do dispositivo | |
Zürich | Falha do dispositivo |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Terry 💀🖤
(@terry__boyd) relatou um problema
@ArloSmartHome I need some help. I feel like I was mislead/scammed when I ordered my Arlo device. It advertised the magnetic mounts on the website but I was sent the screw mounts. It doesn't mention screw mounts anywhere on the PDP
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Do The Right Thing
(@NotAppropriate2) relatou um problema
@ArloSmartHome - My Arlo Go camera (first version) batteries have been draining very quickly in the past month or two. Is a bad firmware update responsible for this?????
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cbow
(@MvpCbow) relatou um problema
To my fellow consumers whatever you do, don’t buy anything @ArloSmartHome they have the worst customer support. 🤬🤬🤬🤬🤬
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eternal optimist
(@dettybo) relatou um problema
@ArloSmartHome can't access my library videos, apparently you are working in the problem, you've been working in this for weeks, paid a lot for your security cameras - are you going to fix this
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Todd Punter
(@footy_value_) relatou um problema
@ArloSmartHome since 26/5 I’ve been getting notifications of events but no video in my library. Not overjoyed with this obvs. Can you help?
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JFB
(@JFB_Dupasta) relatou um problema
@247_arlo @ArloSmartHome @ArloStuff your customer service continues to be the worst in existence. It’s been three weeks since I requested a base station replaced. I’ve performed troubleshooting far beyond what your entry level “technicians” reading script 1/3
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MauiSunset
(@Mauisunset98) relatou um problema
@ArloSmartHome #offline! Everything is connected, strong signal, I have xfi , and yet…… offline!! What the heck @ArloSmartHome ? Cams are in a separate home and can’t get there so it’s useless.
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TenBear
(@Tenbear24) relatou um problema
@ArloSmartHome Can’t see birds on my Arlo cameras, because - one keeps shutting down - one the sensor doesn’t work - one actually works …..so Arlo cameras are a 66% failure for me. 😡😡😡😡😡😡
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JFB
(@JFB_Dupasta) relatou um problema
@247_arlo @ArloSmartHome @ArloStuff are even capable of comprehending and yet I’m still being given the run around as if I’m some kind of moron. I have done so much troubleshooting and pinpointed the issue to a faulty base station 2/3
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Legal Phil
(@DaemonXar) relatou um problema
Hey @ArloSmartHome, you’ve got a real problem with base stations not recording video from your cameras, and it honest to god feels like an effort to make us pay a subscription fee for peace of mind. You going to actual fix this problem?
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Grant OParity
(@go_parity) relatou um problema
@BrettAScudder @ArloSmartHome @ask_Arlo and once again, logging in though the website it says camera are offline - they are not bc am receiving notifications through the phone app. Been a couple years with this problem, will it ever be fixed permanently?
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Rich
(@FSURich) relatou um problema
@ArloSmartHome How can we keep a lookout if our camera is offline and you have no timeframe for restoration?
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Shaquille Sunflower 🌻
(@UrbanGem) relatou um problema
I wish y'all camera battery life wasn't so trash @ArloSmartHome
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No_Mattic
(@No_Mattic) relatou um problema
@ArloSmartHome why have my cameras been down all day? Why no outage notification via email or the app? Im still within the trial period of your paid service, this is not a good look.
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JAMES BAILEY
(@JAMES91133) relatou um problema
@ArloSmartHome don’t buy this. I bought a unit that was defective. I have been trying to resolve thru chat help for over a month. Spending hours on the chat. And still no resolution and no real attempt to resolve the problem. Just tonight the customer service just disconnected.
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Paul Tinay SDP
(@paultinay) relatou um problema
@NevialArolyn @ar_rothschild @ArloSmartHome Gosh you’re right. My bad. Looks like my Nest but on closer inspection I can see Arlo!
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cbow
(@MvpCbow) relatou um problema
These @ArloSmartHome cameras and support systems ******* suck!! The worst investment ever! Always give you the run around
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𐂂
(@AluminumDeer) relatou um problema
@ArloSmartHome , what’s up with your device registration DNS server and the Security floodlight? Using the iOS app I’ve paired a doorbell, but can’t connect to the floodlight. The device joins the network and immediately fails to register. What’s up?
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Harriett O'Toole
(@HarriettOToole2) relatou um problema
@ArloSmartHome What's up with the 'appearing offline message?' I see status that it affects devices connected to wifi...any ETA on fix?
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AndroidGal ⭕🎮
(@RealAndroidgal) relatou um problema
@ArloSmartHome please explain to me HOW and WHY two clips from my security camera wound up as gifs???? I never uploaded them anywhere or posted them anywhere. Do you steal people's footage???? #arlo #arlocamera WTF.
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TenBear
(@Tenbear24) relatou um problema
@ArloSmartHome Do not buy Arlo cameras. You will never get in touch with customer service & cameras will break after 1 year. Every single camera will have something go wrong. - sensor goes bad - won’t connect to internet - software will not show features after a while #ConsumerReports
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GreekGod 🔙 FROM FORBIDDEN KINGDOM 🐉
(@GreekGodJP) relatou um problema
@ArloSmartHome yall are killing me I fully reset 1 camera by disconnecting the battery to fix the auto motion recording one week and then the next week the other one stops working and I need to do the same thing...
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Winterboarder
(@CryptoZooGuard) relatou um problema
@ArloSmartHome i got 2x Pro4 cams that show offline. One is still sending alerts and video. The other can’t detect it after trying to fix it. Can’t find any help just robots.
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Grant OParity
(@go_parity) relatou um problema
@ArloSmartHome @mbmcrae Would love to do that.....if your system worked. Got any plans to fix soon?
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Thomas in Dallas 🏳️🌈🇺🇸
(@thomasntexas) relatou um problema
@Rugbylad37 holy ****, I'm sorry, maybe time to invest in security cams, I've been really pleased with @ArloSmartHome caught one burglar on video police nabbed him 👍
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Wlad Kocerka
(@wladmir_k) relatou um problema
@ArloSmartHome - For the last few months I've been trying to renew my subscription. I've tried to contact support, but all they know is to ask me to clear my browser. Can I get real help here please?
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themaster
(@themaster727) relatou um problema
@ArloSmartHome hello I'm having an issue with my wirefree door bell. No matter what I do I can't get motion alerts on my phone, echos, Nests or my Arlo Chime. Door bell ringing is working and motion alerts work on all my other Arlo cameras!
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Adam Zuckerman
(@AdamZ) relatou um problema
@ArloSmartHome, Arlo email support is a joke. They're now telling me I need to return a camera I bought last week and rebuy it to get a discount they're offering on a new camera b/c their support didn't reply to a warranty request ticket when a broken camera was under warranty.
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SMisenplace
(@SMisenplace) relatou um problema
@ArloSmartHome Your cameras are good but your customer support is garbage. I just bought the Ultra2 bundle this week and can't get it to connect. In order for me to talk to someone, I have to subscribe? I'm not paying you for service if I don't even know if your product works!
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TenBear
(@Tenbear24) relatou um problema
@ArloSmartHome Can’t see an owl on my Arlo cameras, because - one keeps shutting down - one the sensor doesn’t work - one actually works …..so Arlo cameras are a 66% failure for me. 😡😡😡😡😡😡