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Está tendo problemas? Envie uma reclamação abaixo.
A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
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Falha de aplicativo (33%)
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Recursos Online (31%)
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Falha do dispositivo (15%)
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Site desativado (9%)
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Login (6%)
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Erros (6%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
City | Problem Type | Report Time |
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Recursos Online | ||
Recursos Online | ||
Recursos Online | ||
Erros | ||
Recursos Online | ||
Falha do dispositivo |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Jeff Karotkin (@jhkarotkin) relatou um problema
@ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!
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Hugo Cruz (@Hugeduar27) relatou um problema
@ArloSmartHome My Arlo Essential Wireless Security Camera 3 Pack the battery don't work, i have 6 months with this cameras and the life battery is around 1 hour... i need help with this...
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Craig Allen (@CraigAllen0921) relatou um problema
@ArloSmartHome WTF Arlo. Will not sell me my upgrade cameras because I live in NC or is it because I'm not woke! I'm a huge @NETGEAR fan with a lot of their product. I'm about to throw everything out and go find the equipment else where! UNBELIEVABLE
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Melissa (@llprncs) relatou um problema
@ArloSmartHome @ring I bet ring doorbell would help me set up my doorbell if I got one from them how is Arlo such a piece of junk the entire company no one can help four months later still no doorbell set up
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DaZi (@daziphoto) relatou um problema
@Its_Jamin @ArloSmartHome I’m trying to but it gives me a warning that I’ll lose that feature. I shouldn’t lose it. They’re aware of the conflict and are working on a fix.
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Mario (@mariocirignani) relatou um problema
@ArloSmartHome I am in the middle of choosing a security camera system for my home and daughters home and I read about ARLO’s deceitful behavior. I don’t care that they changed their minds when confronted by bad press. Not buying ARLO. Can’t be trusted. Shameful. Somebody should be fired.
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Lucy ❤️🇺🇸🗽 (@MsLucyKim) relatou um problema
@SAMA92458684 @ArloSmartHome We are having the same problem today. It’s not working.
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Mircea Piturca (@mirceadesign) relatou um problema
@ArloSmartHome has probably the worst customer support ever. I have contacted them several weeks ago and I still did not received any response. Amazing how these companies treat customers nowadays
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Steve Musselman (@SteveJMusselman) relatou um problema
@ArloSmartHome your customer service is absolutely the worse!! You have no phone number to contact for support, nothing but automotive questions. I wish I had never bought your cameras!! Can’t get any help from any. Straight trash!!
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N (@nbbirch22) relatou um problema
@ArloSmartHome why are your doorbell speakers so bad? I talk through it with the volume set at 100% and people barely hear me.
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SAMA (@SAMA92458684) relatou um problema
@ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .
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Citizen Mane (@HoosierFordMan) relatou um problema
@ArloSmartHome hey Arlo! Maybe you should stop telling people that it’s their internet that causes every single issue that arises with your cameras! I spent two hours chatting with your worthless support team on the app and that’s all they can offer when it’s so clearly hardware
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Doug (@BULLYDOG77) relatou um problema
@ArloSmartHome Is arlo down today ?
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Julie Younglove (@YoungloveJulie) relatou um problema
@ArloSmartHome has the worst customer service in the world. no phone number, and no live agent in chat. a bot that circles you into nowhere. and all i want is to cancel my account so i stop getting "important updates" for products i no longer own. frustrated af.
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Evan Cook (@cook1122) relatou um problema
I spent $100 on an @ArloSmartHome wired doorbell. I would have rather lit it on fire, cause it may have given me more joy than dealing with their terrible products, apps, and excuse of customer service. I would NEVER purchase from them again.
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mauriciobond (@mauriciobond23) relatou um problema
@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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Melissa (@llprncs) relatou um problema
@ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it
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Dante Hinojosa (@dinferno21) relatou um problema
@ArloSmartHome Worst product ever definitely get a @ring instead
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LXP (https://spacekaren.sucks/learningxp) (@learningxp) relatou um problema
@ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.
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kEVin in Dallas (@Kev_Bik) relatou um problema
@WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome
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TCOLLEGECUSE (@TCOLLEGECUSE) relatou um problema
@ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and
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Mike Woslager (@MikeWoslager) relatou um problema
@ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!
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mauriciobond (@mauriciobond23) relatou um problema
@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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mauriciobond (@mauriciobond23) relatou um problema
@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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Kristina (@KNanaG1) relatou um problema
@ArloSmartHome Arlo we have a problem, I can no longer connect to a 2.4 ghz and now my floodlight camera is useless. Can you help?
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Tim Kivi (@timkiviprime) relatou um problema
@ArloSmartHome Do not under any circumstances by Arlo products. Their suport is terrible and the products do not connect to HomeKit
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nooriiiii🇮🇶 (@nunu_nooor) relatou um problema
If you want the absolute worst security camera buy an Arlo @ArloSmartHome
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Brian (@safcbee) relatou um problema
@ArloSmartHome Hey! Can anyone reach out and help determine why the batteries in my Arlo Ultra 2 cameras are shockingly bad? The last a matter of days rather than months as advertised..
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Zephyr Linda Miller (@Zephyrmiller) relatou um problema
@ArloSmartHome Why can't I get my new phone to be "trusted" by Arlo online. Now it won't trust any of my devices, computer or iPad, not new. I can't find a phone number anywhere and when I tried to chat, the response was "please put this in different terms. I'm new". Somebody please help me.
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Christopher Hahn (@ChrisHahn14) relatou um problema
@ArloSmartHome please have my case #43366554 addressed and handled immediately. 26 cameras, 3 base stations are now useless paperweights costing me thousands of $ because my subscription is not working any longer.