Status de Arlo: problemas de dispositivos e relatos de interrupção
Nenhum problema detectado
Está tendo problemas? Envie uma reclamação abaixo.
A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
- Recursos Online (30%)
- Login (30%)
- Falha do dispositivo (20%)
- Falha de aplicativo (10%)
- Erros (10%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
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Recursos Online | há 6 dias |
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Login | há 7 dias |
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Recursos Online | há 12 dias |
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Login | há 14 dias |
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Falha do dispositivo | há 18 dias |
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Falha do dispositivo | há 1 mês |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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ناصر محمد الأمريكي (@nasiralamreeki) relatou um problema@mbmcrae Strongly suggest enabling remote local storage access via app for VMB4000. Push EOL for Arlo Pro to 2024. Offer all EOL system owners two years of the newer gen cloud storage free. Otherwise every EOL system owner is walking bad PR for @ArloSmartHome for life.
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Scott 🌻 (@ScottyWitte) relatou um problema@ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.
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TeeVeeTee (@TeeVeeTee1776) relatou um problema@ArloSmartHome Any idea of a time fix? We’ve had bears come by when I’m out. Not cool. I bought cameras for a reason.😬 If not fixed , we’re going to have to move to a different service/camera. It’s been WAY too long safety wise. How about you go back to a prior release for us?
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Noel Charath (@nchara1) relatou um problema@ArloSmartHome what is going on with your all devices. They are going offline today for many users
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Joey Bartz (@JoeyBartz) relatou um problema@koyote19 @ArloSmartHome Have they updated you on this? I hate paying for a service that is not working. I called customer service and they said their software is cooked and the engineers are working on it.
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Webaaz (martin) (@webaaz) relatou um problema@welcoMattic @ArloSmartHome Si j'achète une caméra par an, j'aurai plein de références différentes alors que ce que je veux c'est compléter mon parc et faciliter la maintenance. Pas avoir un nouveau protocole et un process de mise en service différent !
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DM (@Dean1Michael) relatou um problema@ArloSmartHome I love how “out of nowhere” the cameras always disconnect from wifi. It’s great when you’re about to go to sleep and have to instead go outside, take the camera down, and manually reset the battery so it reconnects to wifi. Straight garbage.
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Brian (@safcbee) relatou um problema@ArloSmartHome Hey! Can anyone reach out and help determine why the batteries in my Arlo Ultra 2 cameras are shockingly bad? The last a matter of days rather than months as advertised..
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avfc (@krispycremekef) relatou um problema@ArloSmartHome One of the worst purchases I’ve ever made,end of
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Donna Rosser (@barefootphoto) relatou um problema@ArloSmartHome your customer service and secure plan are a joke. No help.
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mauriciobond (@mauriciobond23) relatou um problema@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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Greg - digging through archives (@GregLilly) relatou um problema@ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!
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Steve Musselman (@SteveJMusselman) relatou um problema@ArloSmartHome your customer service is absolutely the worse!! You have no phone number to contact for support, nothing but automotive questions. I wish I had never bought your cameras!! Can’t get any help from any. Straight trash!!
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Stan Querin (@BlackStangBC) relatou um problema@AndyBaryer @ArloSmartHome @Dlink need some more cameras...i have 4 swann 1080p with dvr for sale..i used the setup for 4 months till i got reno-victed and i took them down, old landlord wanted me to leave them because i put screw holes in fascia but i said NO been boxed for over a year not allowed in apt.
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Steve Lunceford (@dslunceford) relatou um problema@ArloSmartHome Terrible new EOL policy. Will never buy another of your products again. I have 5 cameras myself and know of three other families who bought on my recommendation.
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Bailey (@ColinBaileyUK) relatou um problema@androidcentral It confirms one essential point. The included at purchase, 7 day cloud storage agreement, is being unilaterally reneged by Arlo. Poor show, dreadful customer approach @mbmcrae @ArloSmartHome
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AmberChaiT (@AmberChaiT) relatou um problema@ArloSmartHome hey idiots!HOW ABOUT ACTUALLY SENDING THE PUSH NOTIFICATIONS THIS YEAR WHEN SOMEONE NEEDS TO LOG IN? WOW YOU SYSTEMS ARE ****!
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Jack Johnson (@JackJoh58480894) relatou um problema@ArloSmartHome Your system is terrible. Your cameras will not stay connected. When you try to reconnect it takes multiple, multiple attempts, if they even ever do connect. Can’t get help from a live person. Customer service is almost non existent.
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carly wilson (@carlyally11) relatou um problema@ArloSmartHome your animated notifications stopped working yesterday for multiple users as per your forum..please fix it
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FjR (@fjr2320gmailco1) relatou um problema@ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.
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Jacob Hernandez (@JJHulk85) relatou um problema@ArloSmartHome Why is it so hard to get assistance on my camera, when I do get someone they hang up on me and are talking to someone else while talking to me. Still haven't resolved my camera issue
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Connie Moulaison (@conniemoulaiso) relatou um problema@ArloSmartHome @SusannWalters @Pocketlint I have 9 camera I purchased them when Arlo advertised that I would not need a monthly subscription. On April 24th 2026 I lost the features when they did an update. I’m on a fixed income & this was an investment in my home security. Arlo’s technical advisors are no help!
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John (@JohnBurke72) relatou um problema@ArloSmartHome I have called and used your community support. Your support folks said they've never heard another incident like mine but many people on your community forum have the same issue. Your product is low quality
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mauriciobond (@mauriciobond23) relatou um problema@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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Jacob dailey (@Jacobdailey1517) relatou um problema@ArloSmartHome might be one of the worst products and app I’ve ever used..
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Jason Abbate (@JasonBrobbate) relatou um problema@ArloSmartHome I don’t need a link to help me. Your tech support couldn’t even add a device to my account. Your own team can’t even work your stupid interface. Go play in traffic
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Zephyr Linda Miller (@Zephyrmiller) relatou um problema@ArloSmartHome Why can't I get my new phone to be "trusted" by Arlo online. Now it won't trust any of my devices, computer or iPad, not new. I can't find a phone number anywhere and when I tried to chat, the response was "please put this in different terms. I'm new". Somebody please help me.
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Ian Ireland (@amracinggreen) relatou um problema@ArloSmartHome Customer support? Endless scripted troubleshooting I’ve already done, no evidence they’ve read previous case notes, no continuity, no ownership, and no attempt to actually solve the problem. 2/4
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Stud Sterling (@StudSterling) relatou um problema@ArloSmartHome As I shop for a different brand of camera thanks to your EOL announcement, I’ll be sure to tell as many people as I can along the way why you’re the last, and worst, choice. Maddening.
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Tungen Gasche (@TungenGasche) relatou um problema@ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?