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Está tendo problemas? Envie uma reclamação abaixo.
A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Mapa de Falhas e Interrupções Completo
Recursos OnlineProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
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Login (39%)
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Recursos Online (25%)
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Falha do dispositivo (23%)
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Site desativado (8%)
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Erros (5%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Delray Beach |
Recursos Online | |
| Miami |
Recursos Online | |
| Longmont |
Recursos Online | |
 Marseille |
Falha do dispositivo | |
| Winter Haven |
Falha do dispositivo | |
| Port Huron |
Erros |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Rich
(@FSURich) relatou um problema
@ArloSmartHome How can we keep a lookout if our camera is offline and you have no timeframe for restoration?
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Grant OParity
(@go_parity) relatou um problema
@ArloSmartHome @mbmcrae Would love to do that.....if your system worked. Got any plans to fix soon?
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Roei Eisenberg רואי איזנברג 🟣
(@roeiwrites) relatou um problema
been recommending @ArloSmartHome cameras for years but after adding several new Ultras, my phone has become unusable with constant and incessant false notifications when I asked Arlo for a one-month refund ($10), I was denied for not bringing up the issue earlier what a joke
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Shaquille Sunflower 🌻
(@UrbanGem) relatou um problema
I wish y'all camera battery life wasn't so trash @ArloSmartHome
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JAMES BAILEY
(@JAMES91133) relatou um problema
@ArloSmartHome I purchased an Arlo Go and immediately had battery trouble. I contacted customer service about a replacement. they agreed to send a replacement. a week with no replacement I again contacted customer service who still can’t figure out how to send it. I’m stuck.
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themaster
(@themaster727) relatou um problema
@ArloSmartHome hello I'm having an issue with my wirefree door bell. No matter what I do I can't get motion alerts on my phone, echos, Nests or my Arlo Chime. Door bell ringing is working and motion alerts work on all my other Arlo cameras!
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SMisenplace
(@SMisenplace) relatou um problema
@ArloSmartHome Your cameras are good but your customer support is garbage. I just bought the Ultra2 bundle this week and can't get it to connect. In order for me to talk to someone, I have to subscribe? I'm not paying you for service if I don't even know if your product works!
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Legal Phil
(@DaemonXar) relatou um problema
Hey @ArloSmartHome, you’ve got a real problem with base stations not recording video from your cameras, and it honest to god feels like an effort to make us pay a subscription fee for peace of mind. You going to actual fix this problem?
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GreekGod 🔙 FROM FORBIDDEN KINGDOM 🐉
(@GreekGodJP) relatou um problema
@ArloSmartHome yall are killing me I fully reset 1 camera by disconnecting the battery to fix the auto motion recording one week and then the next week the other one stops working and I need to do the same thing...
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TenBear
(@Tenbear24) relatou um problema
@ArloSmartHome Can’t see an owl on my Arlo cameras, because - one keeps shutting down - one the sensor doesn’t work - one actually works …..so Arlo cameras are a 66% failure for me. 😡😡😡😡😡😡
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Adam Zuckerman
(@AdamZ) relatou um problema
@ArloSmartHome, Arlo email support is a joke. They're now telling me I need to return a camera I bought last week and rebuy it to get a discount they're offering on a new camera b/c their support didn't reply to a warranty request ticket when a broken camera was under warranty.
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Wlad Kocerka
(@wladmir_k) relatou um problema
@ArloSmartHome - For the last few months I've been trying to renew my subscription. I've tried to contact support, but all they know is to ask me to clear my browser. Can I get real help here please?
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TenBear
(@Tenbear24) relatou um problema
@ArloSmartHome Do not buy Arlo cameras. You will never get in touch with customer service & cameras will break after 1 year. Every single camera will have something go wrong. - sensor goes bad - won’t connect to internet - software will not show features after a while #ConsumerReports
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Grant OParity
(@go_parity) relatou um problema
@ask_Arlo @ask_Arlo @ArloSmartHome WHY does the computer say the devices are offline, but yet on my phone everything is working? This is an ongoing problem, please fix this. Not every customer uses just the phone app! 😡
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Winterboarder
(@CryptoZooGuard) relatou um problema
@ArloSmartHome i got 2x Pro4 cams that show offline. One is still sending alerts and video. The other can’t detect it after trying to fix it. Can’t find any help just robots.
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3000 Love
(@spense_goblue) relatou um problema
@ArloSmartHome SOMEONE BETTER CALL ME. You have the WORST customer service on the planet. It has been over 2 weeks since I uploaded proof that you were double-charging me for over a year. You owe me a refund of over $240. I’m done with your **** products and your **** service.
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cbow
(@MvpCbow) relatou um problema
These @ArloSmartHome cameras and support systems ******* suck!! The worst investment ever! Always give you the run around
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eternal optimist
(@dettybo) relatou um problema
@ArloSmartHome can't access my library videos, apparently you are working in the problem, you've been working in this for weeks, paid a lot for your security cameras - are you going to fix this
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MauiSunset
(@Mauisunset98) relatou um problema
@ArloSmartHome #offline! Everything is connected, strong signal, I have xfi , and yet…… offline!! What the heck @ArloSmartHome ? Cams are in a separate home and can’t get there so it’s useless.
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Harriett O'Toole
(@HarriettOToole2) relatou um problema
@ArloSmartHome What's up with the 'appearing offline message?' I see status that it affects devices connected to wifi...any ETA on fix?
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Grant OParity
(@go_parity) relatou um problema
@BrettAScudder @ArloSmartHome @ask_Arlo and once again, logging in though the website it says camera are offline - they are not bc am receiving notifications through the phone app. Been a couple years with this problem, will it ever be fixed permanently?
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Grant OParity
(@go_parity) relatou um problema
@ask_Arlo @ArloSmartHome KINDLY fix this. I am not able to access recordings thru the website today. It's obvious my system is not offline because notifications and recordings are coming thru on the phone app. This has been an intermittent problem for YEARS. Please fix it.
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No_Mattic
(@No_Mattic) relatou um problema
@ArloSmartHome why have my cameras been down all day? Why no outage notification via email or the app? Im still within the trial period of your paid service, this is not a good look.
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JAMES BAILEY
(@JAMES91133) relatou um problema
@ArloSmartHome don’t buy this. I bought a unit that was defective. I have been trying to resolve thru chat help for over a month. Spending hours on the chat. And still no resolution and no real attempt to resolve the problem. Just tonight the customer service just disconnected.
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TenBear
(@Tenbear24) relatou um problema
@ArloSmartHome Can’t see birds on my Arlo cameras, because - one keeps shutting down - one the sensor doesn’t work - one actually works …..so Arlo cameras are a 66% failure for me. 😡😡😡😡😡😡
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Michelle Bruni
(@Michellchelle) relatou um problema
Regretting buying @ArloSmartHome cameras. This is some buggy tech. Our motion detection keeps triggering but no videos display and nothing in the library. Seems like a new issue every week.
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Grant OParity
(@go_parity) relatou um problema
@ask_Arlo @ArloSmartHome WHY does the computer say the devices are offline, but yet on my phone everything is working? This is an ongoing problem, please fix this. Not every customer uses just the phone app! 😡
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cbow
(@MvpCbow) relatou um problema
To my fellow consumers whatever you do, don’t buy anything @ArloSmartHome they have the worst customer support. 🤬🤬🤬🤬🤬
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Paul Tinay SDP
(@paultinay) relatou um problema
@NevialArolyn @ar_rothschild @ArloSmartHome Gosh you’re right. My bad. Looks like my Nest but on closer inspection I can see Arlo!
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Do The Right Thing
(@NotAppropriate2) relatou um problema
@ArloSmartHome - My Arlo Go camera (first version) batteries have been draining very quickly in the past month or two. Is a bad firmware update responsible for this?????