Arlo está fora do ar?
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Está tendo problemas? Envie uma reclamação abaixo.
A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
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Login (45%)
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Recursos Online (18%)
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Site desativado (12%)
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Falha do dispositivo (10%)
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Falha de aplicativo (8%)
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Erros (6%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
| Recursos Online | ||
| Recursos Online | ||
| Login | ||
| Login | ||
| Erros | ||
| Falha do dispositivo |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Jason Szumlanski
(@szumlanski) relatou um problema
@ArloSmartHome Peace of mind? Try piece of junk. Replace my faulty Arlo camera (see case 42140169). Your customer service is a JOKE! Outsourced imbeciles. Or maybe robots. Worst customer service EVER!
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Paul
(@crazypeas1) relatou um problema
@ArloSmartHome trying to sign up to an account to set up the Arlo Pro 3 and not receiving the email confirmation. Tried a few times now to resend but nothing. Can you help?
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Charlie Kwalwasser
(@ckwalwasser) relatou um problema
@ArloSmartHome video doorbell firmware update won’t work. It times out. Customer support is unhelpful. Please post a protocol for dealing with this issue.
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Doty
(@tperodactyl) relatou um problema
@ArloSmartHome Poor customer service. Get an Arlo 3 for Christmas and give me an indoor mount and an outdoor mount for 2 cameras I want outside. So I have to pay $20 to mount my camera
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Jeryl Eastman
(@EastmanJeryl) relatou um problema
@ArloSmartHome you guys are horrible. Been trying to reach you to resolve an issue for 3 weeks! Keep getting same non-helpful form letter.
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Bob Kindulas
(@bobkindulas) relatou um problema
If you are shopping for security cameras, my advice would be stay away from @ArloSmartHome. Support is incompetent. Such a bad experience. The cameras are going back.
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Dip
(@1dipster) relatou um problema
@ArloSmartHome @gwaracha @ArloSmartHome my camera went dead after FW update and you are now even willing to fix my camera. It is only 18 months old. I will pay to fix my camera. How can you help me? #arlopro sucks
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Ex Free school meals recipient in the High Peak
(@GiveMeSpace3) relatou um problema
@chadmccullough @ArloSmartHome We've had ours for a couple of years problem free
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Caracuse
(@Caracuse) relatou um problema
@ArloSmartHome this is my second monitor now ....I love your devices, but when they are bad they are really realllyyyy bad.
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Jason Szumlanski
(@szumlanski) relatou um problema
@ArloSmartHome why does your customer service suck SO BAD?! See case 42140169. Replace my SECOND faulty camera in my system during the warranty period. I'm tired of waiting (again). #Arlo
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Ben BLM
(@benhm3) relatou um problema
@blacktechguru @ArloSmartHome Wouldn’t it be cool if we could offer a local, anonymized (zero trust) server for your customers for these?
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Raúl Güereque
(@raulguereque) relatou um problema
@ArloSmartHome, update your app please; it's buggin' again. 16x9 view is not working properly. Thanks! #CustomerExperience #customerservice @ask_Arlo
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chip black
(@chipblacklabel) relatou um problema
@AdamSinger @ArloSmartHome didnt someone hit your garage door too? or same issue
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PenAkimbo 🏳️🌈
(@Penfanackapan) relatou um problema
.@ArloSmartHome Hi, You guys have got BIG problems. Arlo Library instead of having 7 days now only showing 2. All clips being deleted instead of the 7 days. No one to answer the Australian customer service line. People can't create new posts in the community. Please FIX this. TY
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Caracuse
(@Caracuse) relatou um problema
@ArloSmartHome pleaseeeeeeeee help a tired mom out here .....🙏🏻🙏🏻🙏🏻
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Chad McCullough
(@chadmccullough) relatou um problema
@GiveMeSpace3 @ArloSmartHome They keep dropping from our network and when I attempt to add them back, the app can't find them. Keep getting an error stating that they are offline and not connected to a network. And on one, the battery dies after just 3 or 4 days of use (when it's actually working).
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Scott Craft
(@sabresfans2836) relatou um problema
de
Henrietta, New York
@ArloSmartHome your customer service is a complete clown show!!!!!!!! You’re a complete **** show!
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Dan Ham
(@jangledbells) relatou um problema
@ArloSmartHome your baby cam is the most expensive, buggy, broken, piece of crap I’ve used. I’d only buy another one to give to someone I wanted to suffer enormously.
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Caracuse
(@Caracuse) relatou um problema
@ArloSmartHome my arlo baby disconnects from our network every 30 seconds. It is NOT my router /network causing the issue which leads me to believe the WiFi in the monitor is going bad...
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Jason Szumlanski
(@szumlanski) relatou um problema
@AlexTillas17 @ArloSmartHome I just got another unbelievably useless email from their team that supposedly handles warranty claims. I swear, it's a robot handling this department. This can't be an actual human... Unless they are purposefully screwing with me at this point. Worst customer service ever.
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Neel Patel
(@nbpatel11) relatou um problema
@ArloSmartHome All three of my Arlo Pro 4s went dead and I got NO help from the support team! Over $500 down the drain apparently!
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Rafael
(@grillorafael) relatou um problema
My @ArloSmartHome baby camera is one of the worst baby products I have. This thing fails literally half the time I need to use it.
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Doty
(@tperodactyl) relatou um problema
@ArloSmartHome Guess I'll look at returning it since you guys couldn't help me out. Would rather lose out on $400 than send me a $5 outdoor mount that shouldve came with the kit. One indoor and one outdoor makes no sense
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HSM
(@HSM41797107) relatou um problema
@ArloSmartHome are you ever going to fix the issue with connectivity on the Arlo Baby cam? It simply doesn't work
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Tiggy Boo
(@tiggyboos) relatou um problema
@ArloSmartHome @mbmcrae Wish mine had bothered to record when broken into but apparently motion detection can start recording minutes After it detects motion.....and cant record audio and motion together....useless, expensive piece of kit
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Abhishek Bhatnagar
(@Abhi26B) relatou um problema
@ArloSmartHome - Your Customer Service is worst of all! There is no after sales / warranty support in Australia. I had bought Pro2 cameras and within 1 week the battery died! I have been following with customer service since 2 months 42121207 and 42093876 no response from arlo
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txogswell
(@txogswell) relatou um problema
@ArloSmartHome @HomeDepot Alright arlo has proven to be a crap brand. 1. Bad batteries 2. Cameras continue to go offline constantly! I will never recommend this brand again!
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Neel Patel
(@nbpatel11) relatou um problema
@ArloSmartHome - All three of my cameras stopped working 3 weeks ago and your support team has done nothing to help. Your customer support has been piss poor considering the price of your cameras! WTF???
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Scott Craft
(@sabresfans2836) relatou um problema
de
Henrietta, New York
@ArloSmartHome what a joke your Arlo pro 3 cam is!! It’s a garbage cam! Can’t believe I wasted my $ on your cam! @alzassociation please don’t recommend this cam to any caretakers trying to protect their out of town family members!
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Rob Mountjoy
(@bobrob1919) relatou um problema
@ArloSmartHome is arlo UK down,all my cameras are offline even after re-booting the base,and my internet connection is fine :(