Status de Arlo: problemas de dispositivos e relatos de interrupção

Problemas nas últimas 24 horas

O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.

Problemas mais relatados

A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.

• Recursos Online (25%)
• Login (20%)
• Falha do dispositivo (20%)
• Falha de aplicativo (18%)
• Site desativado (8%)
• Erros (8%)

Mapa ao vivo de interrupções

As últimas reclamações sobre falhas, interrupções e problemas vieram de

City	Problem Type	Report Time
Longmont	Recursos Online	há 4 dias
Perkasie	Erros	há 9 dias
New York City	Falha do dispositivo	há 12 dias
Salzgitter	Login	há 12 dias
Fort Wayne	Falha do dispositivo	há 13 dias
London	Erros	há 15 dias

Mapa de Falhas e Interrupções Completo

Discussão da comunidade

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Reclamações sobre problemas no serviço Arlo

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  Hugo Cruz (@Hugeduar27) relatou um problema há 49 segundos

  @ArloSmartHome My Arlo Essential Wireless Security Camera 3 Pack the battery don't work, i have 6 months with this cameras and the life battery is around 1 hour... i need help with this...

• 
  Noel Charath (@nchara1) relatou um problema há 2 minutos

  @ArloSmartHome what is going on with your all devices. They are going offline today for many users

• 
  C (@CGurciullo) relatou um problema há 3 minutos

  @ArloSmartHome @Arlo - stop advertising new products while you are scamming your existing customer base. Your "end of life" scam is nothing but a money grab. We paid good money for a product that you are artificially shutting down (unless we pay you more money).

• 
  F3L!C!A (@FreakyFelicia) relatou um problema há 9 minutos de New Westminster, British Columbia

  @ArloSmartHome customer service is trash

• 
  TypicalPanda (@Typicallypanda) relatou um problema há 10 minutos

  @ArloSmartHome 2 months notice of EOL support for Arlo Pro cameras before they become bricks? Not even a trade in program or anything? Terrible customer service. Won't be buying another Arlo product.

• 
  🏎 (@wrinkled_lemon) relatou um problema há 12 minutos

  @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

• 
  Pepe Reporting (@U_R_Not_A_Woman) relatou um problema há 18 minutos

  @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

• 
  nooriiiii🇮🇶 (@nunu_nooor) relatou um problema há 20 minutos

  If you want the absolute worst security camera buy an Arlo @ArloSmartHome

• 
  Mike Woslager (@MikeWoslager) relatou um problema há 21 minutos

  @ArloSmartHome returned my system 👍worst customer service ever. No manual no support. Look elsewhere for cameras Arlo SUCKS!

• 
  mauriciobond (@mauriciobond23) relatou um problema há 21 minutos

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  BIG Q DOG ✊🏾 (@Qinda808) relatou um problema há 25 minutos

  @ArloSmartHome I have 300 archived videos that takes 3 taps to delete.. at this point it will take close to #onethousand tapes to delete archived videos.. your app interface is ****!!

• 
  Jason Abbate (@JasonBrobbate) relatou um problema há 25 minutos

  Curious why @ArloSmartHome ****** their user interface to tears? There was nothing wrong with it you **** heads

• 
  BeautifulOne (@Beautifulone119) relatou um problema há 26 minutos

  @ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME

• 
  John (@JohnBurke72) relatou um problema há 28 minutos

  @ArloSmartHome officially done with arlo. Cameras constantly disconnect now base station no longer connects at all. Garbage, buy @ring

• 
  Gaaiz (@gaaiz) relatou um problema há 37 minutos

  @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course I will tell them not to use Arlo products ever again after this little stunt.

• 
  Gaaiz (@gaaiz) relatou um problema há 40 minutos

  @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course will tell them not to use Arlo products ever again after his little stunt.

• 
  Josh (@jblanier) relatou um problema há 40 minutos

  @ArloSmartHome finally pushed me over the edge… after debating on replacing the battery powered cameras and looking at @Ubiquiti equipment I’ll be replacing all Arlo smart home devices with unifi, however the issue is where I don’t have PoE.

• 
  Kristina (@KNanaG1) relatou um problema há 40 minutos

  @ArloSmartHome Arlo we have a problem, I can no longer connect to a 2.4 ghz and now my floodlight camera is useless. Can you help?

• 
  Matt Barker (@htsmatt) relatou um problema há 41 minutos

  @ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx

• 
  Melissa (@llprncs) relatou um problema há 42 minutos

  @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it

• 
  Citizen Mane (@HoosierFordMan) relatou um problema há 46 minutos

  @ArloSmartHome hey Arlo! Maybe you should stop telling people that it’s their internet that causes every single issue that arises with your cameras! I spent two hours chatting with your worthless support team on the app and that’s all they can offer when it’s so clearly hardware

• 
  Jake Campbell (@JCampbell_00) relatou um problema há 49 minutos

  @ArloSmartHome tech support is crap. Terrible experience. I’m ripping it off the house and going to buy something else.

• 
  Jordan M. Haywood (@jordanmhaywood) relatou um problema há 50 minutos

  @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome

• 
  Nickalas W. Venables (@TheRealNWV) relatou um problema há 52 minutos

  In case you're wondering, yes @ArloSmartHome security cameras are currently down. The entire ******* network. So I'm not saying anyone *should* rob anyone, but it certainly would be a good time if you were the kind of person who'd do such a thing.

• 
  Eddie Omar Garcia (@Eddiiee_G10) relatou um problema há 52 minutos

  @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

• 
  FjR (@fjr2320gmailco1) relatou um problema há 54 minutos

  @ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.

• 
  mauriciobond (@mauriciobond23) relatou um problema há 55 minutos

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Dayne Turner (@DayneTurner1) relatou um problema há 56 minutos

  Arlo EOLing devices that are 5 years old. Piss poor action by this company. Will be moving to someone else after this move. Tisk tisk. #arlo @ArloSmartHome

• 
  justin (@BadRammaJamma) relatou um problema há 56 minutos

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Victorious HazaEL (@Praise2ADONAI) relatou um problema há 59 minutos

  @CeriCerilou @shumirunnessa Beware that they may hack your cameras. My cameras were hacked and I was unable to access them. One, they set the image upside down and denied me access to change it. Another, suddenly, the company decided to discontinue service @ArloSmartHome I know 👇🏾 #JustAnotherCoincidence