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A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Mapa de Falhas e Interrupções Completo
Recursos OnlineProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
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Recursos Online (37%)
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Falha do dispositivo (30%)
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Login (16%)
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Site desativado (9%)
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Erros (5%)
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Falha de aplicativo (2%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Willoughby |
Recursos Online | |
| Newland |
Falha do dispositivo | |
| Elk Grove |
Login | |
 Seedorf |
Login | |
 Perpignan |
Erros | |
| Williamstown |
Login |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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roy squillario
(@royj11) relatou um problema
@ArloSmartHome @treasuretruck Why don’t you have a telephone number people can call you on. I have a billing issue and there is no way to resolve it - your app dies not provide the support it should if you have no phone numbers that work. Perhaps your going out of business?
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Ignatz
(@ignatzrats) relatou um problema
@ArloSmartHome Worst tech support ever.
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Barbie D H
(@barbiesway) relatou um problema
@ArloSmartHome It'd be nice to talk to a human when you chat says "it's new and has no answer" TERRIBLE customer service. I have to pay Xtra for cameras that originally came as a pack With Arlo secure IF I join the multiple & pay that monthly fee will you stop the other fees?
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roy squillario
(@royj11) relatou um problema
@ArloSmartHome No customer service how safe can it be? I have a billing problem and your rep by email tells me I don’t have an account - so where is my monthly payment going ?
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Ron
(@ronsteendotcom) relatou um problema
Hey @KTLA my @ArloSmartHome battery stopped working in three days instead of 365. That sure seems unreasonable. None of their people will help so I had to turn to twitter. Hope you guys aren’t using them. Love your show.
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Shawn Sakamoto
(@shawnsakamoto) relatou um problema
@ArloSmartHome @mbmcrae @scottpmcm 2hrs 38m on phone support for a problem reported since 2020 (no HomeKit code shipped with "HomeKit compatible" Arlo devices). Token reset on hub didn't work so now waiting to hear back from engineering.. Really??
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SLY VILLELA
(@SFCSly) relatou um problema
@ArloSmartHome You either fix or replace base station or cancel my subscription.
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757DUVAL
(@johnq32185) relatou um problema
@ArloSmartHome Arlo will NOT connect to Alexa. Code sent to authenticate does not send. Please correct this problem I bought the doorbell specifically to access through Echo Show.
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Jenn
(@hate_nj) relatou um problema
@ArloSmartHome My Mother in law is trying to have a safe environment but ur product isn’t working & on line help is hard for a 77 year old woman so how are u going to assist? Do not buy a product that has no number to call for support in the US folks!
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Dr. Keith Rose
(@TheScalpeledge) relatou um problema
PSA: Never use @ArloSmartHome . Their customer support is terrible to nonexistent. You are wasting your money. I am amazed they are in business.
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😐
(@cdcast1991) relatou um problema
@ArloSmartHome I will have you know that your cameras are dissapointing because they are constantly disconnecting from the wifi. Constantly! It's terrible quality made worse that connecting them back to the wifi is difficult. Makes me regret ever getting them.
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Sabina ♛
(@sabinaxo) relatou um problema
I swear the worst customer service goes to @ArloSmartHome hands down.. this is my mistake for choosing them over @ring
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Marga Wilson
(@WilsonMarga) relatou um problema
@pokhrel_bishrut @ArloSmartHome I have the same issue. It was working during the free trail. Now i am paying for the subscription, it won't connect. My Wi-Fi is on 2.4 ghz, but Arlo keeps blaming my internet
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Tyler Smith
(@tuler) relatou um problema
@ArloSmartHome the last place I want to see an ad is when I login to my Arlo app to find out if someone is trying to break into my home.
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JJ
(@theJJBANJO) relatou um problema
@ArloSmartHome Don't buy this stuff. I have front and rear flood light cameras installed. Was fine until I took them down for a recharge and front camera doesn't work anymore. When checking for an update it says 'may take several minutes' I switched it off after 3hours!
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Jenn
(@hate_nj) relatou um problema
@ArloSmartHome My Mother in law is trying to have a safe environment but ur product isn’t working and she on line help is hard for a 77 year old woman so…. how are u going to assist? Do not recommend a product that has no number to call for support in the US!!!
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Jenn
(@hate_nj) relatou um problema
My Mother in law has @ArloSmartHome cameras. They aren’t working and on line help is hard for a 77 year old woman. No phone number to call for support in the US but they want to keep people safe. Yea right. #epicfail
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DJN
(@MaizeRage86) relatou um problema
@ArloSmartHome is a pain to contact. You get a virtual rep. They give you instructions. You follow said instructions. Then end chat because you didn’t respond fast enough. What ********? Multi task on one screen? Asinine
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Andy Hunter
(@AndyHefc1878) relatou um problema
@ArloSmartHome Help help help tried contacting on line contacting by phone (UK) my Arlo doorbell keeps disconnecting from my Google home absolute nightmare tried reconnecting only getting notifications by phone so disappointed in product and customer service, or lack of. HELP
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sh’darrlin
(@darrlin) relatou um problema
@ArloSmartHome SUPPORT, plz contact me: MONTHS of paid subscription to record cam vids, but not record’g. My acct doesn’t show I have a subscr, but am still being charged. It worked for a while. Last supprt email was 1/26/22. Not fixed yet. Would appreciate refund & fix subscr.
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757DUVAL
(@johnq32185) relatou um problema
@ArloSmartHome Arlo will NOT connect with to Alexa. Code sent to authenticate does not send. Please correct this problem I bought the doorbell specifically to access through Echo Show.
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Mark Walsham
(@MarkTechArc72) relatou um problema
Any of my tech friends here have an @ArloSmartHome Wired #Video #Doorbell ? Just installed a new one and keeps dropping off network, although my #Pro3 cameras all working. Hub connected all OK. Doorbell is only 6 ft from Wi-Fi router (ASUS RT-AX92U). Help!
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Ron
(@ronsteendotcom) relatou um problema
Hi @ArloSmartHome, your customer service people won’t Help me out at all, can you please? Your battery died in 3 days, the XL. The box says 365 but the customer service reps don’t want to help. What can a person do here?
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PPH
(@Boston_Shanks) relatou um problema
@ArloSmartHome purchased 4 Pro 4 cameras. 1/2 are offline constantly. The useless suggestions don’t work. Return on the way.
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Chris Boyle
(@c_boyle) relatou um problema
@ArloSmartHome Hi, I'm trying to create an account and the verification email never arrives (not in spam, tried multiple accounts). Chrome dev tools show the response "Salesforce API sfsendemail is not working please check". Could you look into that?
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Greg Lynn
(@greglynn) relatou um problema
@ArloSmartHome website is down and app unable to connect!
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Anirudha Joshi (AJ)
(@AJoshiReal) relatou um problema
Dear @ArloSmartHome, use of delicate microUSB for charging your cameras is a bad design. Already, two of the cameras I installed are having charging troubles within 18 months.
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DelphiSwimsLate
(@delphiswimslate) relatou um problema
@ArloSmartHome I’m having issues logging into the app. The journey does not work with saved passwords on iOS. Please follow me so I can send you a video of the problem.
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Maria Soriano Young
(@MariaSYoung0710) relatou um problema
Hi @ArloSmartHome, for as much as we paid for a doorbell camera and two additional cameras, we shouldn’t be having as much trouble working with these devices as we’ve experienced (somewhat consistently) since purchase. Very disappointed in your systems.
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Rich Guadalupe McDonald
(@BiomedicalDude) relatou um problema
@ArloSmartHome Changing a battery on one camera and it says I need to subscribe. I had this system for 4+ years. Need help.