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Está tendo problemas? Envie uma reclamação abaixo.
A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Mapa de Falhas e Interrupções Completo
Recursos OnlineProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Arlo que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Arlo. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Arlo em nosso site.
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Recursos Online (32%)
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Login (32%)
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Falha do dispositivo (21%)
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Site desativado (8%)
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Falha de aplicativo (5%)
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Erros (3%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Warren |
Recursos Online | |
 Mulhouse |
Falha do dispositivo | |
 Hachenburg |
Falha do dispositivo | |
| Berlin |
Recursos Online | |
| Marseille |
Erros | |
| Giesen |
Falha do dispositivo |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Roberto
(@bob_in_atlanta) relatou um problema
@ArloSmartHome I’m having trouble with a camera and I’m trying to get through to Support. I finally got into chat and got the message “Chat terminated by agent.” What gives?
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Paul B.
(@BonefishPaul) relatou um problema
@ArloSmartHome Suddenly stopped receiving notifications on iOS app. Problem began with latest app version 3.0.1. Kind of important to have notifications. When will this be fixed?
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Cassius A Gray
(@408Cassius) relatou um problema
@ArloSmartHome @mbmcrae @reviewed You should tell your customers to look at your "Ask the Arlo Community" section prior to purchasing any Arlo products. It's full of complaints, issues, broken features, and no support. Even if you submit a ticket, it goes nowhere. #WorstCustomerServiceAwards
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Dave, Not Dave
(@davidcouncil) relatou um problema
@ArloSmartHome It is the same issue on your forums since 2018. Cannot drag cam from inactive to active. Now my smart notifications are off, and I get 100 notifications a day, and my battery dies in 2 weeks. Cannot ignore cars or animals.
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sara
(@sm_stkt) relatou um problema
The alert video is not saved, my country was not added to the system, I bought the camera in December 2020 and so far my country has not activated, why was I not informed of this big problem before buying @ArloSmartHome @NETGEAR #Arlo #Netgear
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Mike.G
(@myke_gordon) relatou um problema
@ArloSmartHome Not happy with customer service. Spent over $400 with home smart security. Not working due to apps updated. Left without security. Cannot connect with new app😡
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AFPILOT
(@AFPILOT1) relatou um problema
@ArloSmartHome support team continues 2 disappoint-Since January I have been trying 2 update my credit card info-exp date changed-with no success-I must have 4 case numbers-latest one 42330551- I'm not sure how good they R at product support-but 4 account support- they R TERRIBLE
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Love Is Life #YNWA ✡️✡️🕎
(@billsaysthis) relatou um problema
@ArloSmartHome As a developer I know off by one errors are very common but I’d hope your team could fix the issue on the iOS doorbell app badge count
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Cassius A Gray
(@408Cassius) relatou um problema
@mbmcrae Arlo customer service is trash. I have had to submit 3 tickets for the same thing, no updates from your company, a ticket lasting over 13 months, the entire duration of my subscription. @ArloSmartHome is the worst and should be seen as false advertisement at this point.
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PDXnowATX
(@greynraney) relatou um problema
@ArloSmartHome any chance we might get a firmware update soon? Constant false “vehicle alerts” are making me cranky. Camera records for 4-5 minutes and there’s literally nothing there. I’ve set the position well below the shaded area and turned sensitivity way down. Not helping
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Phill Hendry
(@phillhendry) relatou um problema
@ArloSmartHome anyone able to help with UK support? Raised a support case, waiting days on reply, call contact number and jump through automated hoops and wait for 10 mins only for it to cut off due to "technical difficulties" and no live chat for UK either! Awful service.
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Jason Sutton
(@WantAGeek) relatou um problema
.@ArloSmartHome your products really are terrible. The baby cam shows a live stream that froze at some point in the night. It lags by at least a couple of seconds and quite often, it just sits there trying to connect. You should be ashamed of selling this as a baby safety device
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Ned Mollison
(@nedmollison) relatou um problema
@ArloSmartHome - same contact issues as other tweeters. Trying to subscribe but web, chat, and phone have not worked for days. Please help me give you money & save more nighttime wildlife recordings! (Related: no more subscription reminder emails needed.)
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Jose Gonzalez
(@JoseDotGonzalez) relatou um problema
@mbmcrae @ArloSmartHome I have tried it and it never seemed to work for me. It might be user error though. Ill test it again tonight.
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Miles Larsen
(@Opinionatedwon) relatou um problema
@ArloSmartHome worst support I have ever seen. 5 open tickets no replies response or answer. Paid for overnight camera and it never came. 8 days and counting....
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Andy Creach
(@acreach) relatou um problema
@ArloSmartHome nice work. On hold for support and support disconnects...I dial back in and “I’m sorry, support is closed for today”. Terrible support
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markfriedler
(@markfriedler) relatou um problema
Hey @ArloSmartHome love the video doorbell but changing WiFi networks is almost impossible. The doorbell WONT scan the QRcode and there’s no work around. The support is terrible. No answer on phone. Help please
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Rich Adams
(@RichDAdams) relatou um problema
Hey @ArloSmartHome your schedule & geofencing settings have stopped working and I'm having to manually arm & disarm the system... Any update coming to fix this? Using VMB3010r2, H16/H7 cameras & doorbell. With iPhone as my controller.
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sara
(@sm_stkt) relatou um problema
The alert video is not saved, my country was not added to the system, I bought the camera in December 2020 and so far my country has not activated, why was I not informed of this big problem before buying @ArloSmartHome #Arlo
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Jimmy Gregory
(@Jim5ta) relatou um problema
@ArloSmartHome is your website down as I can’t log in it just shows a spinning wheel
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🗣️ citizenswain 🗣️ (she-her-YO!)
(@citizenswain) relatou um problema
@ArloSmartHome @mbmcrae @reviewed i have just spent 45 minutes on the phone trying to get help with my Arlo account from someone who has only confused me 1000x more than I was when I called. Why are you farming out your customers service to non-english speakers? it's ludicrous. problem NOT resolved.
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Robbie
(@robbie_DM) relatou um problema
The only thing reliable about our Arlo is knowing that whenever we want to use it, it will tell us that the devices "appear to be offline". @ArloSmartHome
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tjrat25
(@TimRadtke7) relatou um problema
@ArloSmartHome worst system. I cannot change alert tones on a new iPhone 12. Burns through batteries. Run from this system
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twistdwop
(@twistdwop36) relatou um problema
@ArloSmartHome Worst customer service ever! Couldn’t understand the rep. All he did was read from a script. You need a number for billing questions
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Jesse Nowlin: New Podcast Launched!
(@MrJNowlin) relatou um problema
@ArloSmartHome Are the Pro 4 Cameras recording to onboard storage and uploading when clips are requested or immediately uploading the footage after it is captured? We are planning about 20 of them for a property with very poor internet up in the mountains
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mypifi
(@mypifi) relatou um problema
@ArloSmartHome seriously I'm getting fed up coming home to find my cameras are offline, I have no confidence in your system and I'm on a subscription with yourselves. Really poor. Why not let the customer choose if they want an update and more importantly be there when it updates
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Rich Adams
(@RichDAdams) relatou um problema
@ArloSmartHome App is allowing me to select, then it just gets stuck or I have to deselect geofencing every day for it to recheck my GPS location. No error message, just nothing working properly. Will contact support tomorrow, thanks.
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MeanestMomOnTheBlock
(@MMomOnTheBlock) relatou um problema
. @ArloSmartHome switching to @ring today Bait & switch sales tactics ruined it 4 me. Waited weeks for CS to return inquiry Would help if agents had language skills
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Neel Patel
(@nbpatel11) relatou um problema
@ArloSmartHome My outdoor cameras stopped working 3 months ago and have been waiting on the replacements for 2 months. Any help at all here?
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gh_in_mo
(@ghinmo1) relatou um problema
@BrianfromSTL @googlenest Agreed. I LOVE my @ArloSmartHome setup. Have multiple wifi w 2way audio cams outside. Solar panel powered. Even have a very ancient gen1 of theirs STILL going like a champ. Was wooed by Google in the worst way to buy a Nest doorbell. Please don’t be a fool like me.