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Está tendo problemas? Envie uma reclamação abaixo.
A IG é a maior corretora de câmbio e contratos por diferença (CFDs) do mundo. A empresa oferece acesso global a uma linha de produtos abrangente que inclui negociação de câmbio, índices de ações, ações individuais, setores de ações, commodities, criptomoedas, títulos e taxas de juros. A oferta de serviços é disponibilizada em uma variedade de plataformas de negociação baseadas na Web e para dispositivos móveis de nível profissional.
Mapa de Falhas e Interrupções Completo
RetiradasProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço IG que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço IG. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da IG em nosso site.
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Website (65%)
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Login (23%)
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Plataforma de Negociação (10%)
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Retiradas (3%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Bonn |
Plataforma de Negociação | |
 Milan |
Plataforma de Negociação | |
| Neuss |
Plataforma de Negociação | |
 Valencia |
Plataforma de Negociação | |
| Milan |
Login | |
 Agen |
Website |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço IG
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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theogoogle
(@theogoogle) relatou um problema
@IGClientHelp @SavaFN Exactly the same for me! This is really unacceptable, same issue with 2SV enabled and 3 support requests, never ever had an answer! Please help.
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.
(@LastName_Glass) relatou um problema
@IGClientHelp @IGcom Anyone thinking of joining should be know that IG 24/7 customer service means you’ll be on the phone 24/7 trying to get through to a single member of their call centre. 2 weeks just to open an account
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Paul Ferguson
(@fergulike) relatou um problema
@IGClientHelp To the "Help" desk. 6 days later still doing nothing for me. Absolute farce.
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Rich Ad
(@RichAdcock90) relatou um problema
Imagine being on hold for 40 minutes for IG help & support and still no answer.... Fuming! @IGcom
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theogoogle
(@theogoogle) relatou um problema
@IGcom hey IG what a hell is going on?I submitted 3 support requests in the past 7 days, not a single answer! Seriously is it how you take care of customers? As a customer with 2SV I am still unable to login (even after password reset) for the last week! Can anyone help??
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iz
(@iramahmed79) relatou um problema
@IGClientHelp I am still waiting to speak to someone. I have been calling your customer service team since 7pm today. Are you going to respond to my query anytime today.
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Paul Ferguson
(@fergulike) relatou um problema
@IGClientHelp why do you never respond to customer queries?
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kent riboe
(@riboe_kent) relatou um problema
@IGClientHelp So what you're saying is when a client needs help to get verified, he needs to get verified first, to use live chat to get help to get verified so he can use the live chat? That's rather convenient for clients I guess :)
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Sarah Rose
(@SarahRose2468) relatou um problema
@IGcom does anyone actually answer your support number? If not you should turn off call waiting. This is ridiculous
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Mark
(@MarkBCars) relatou um problema
@IGcom why is the forum down?
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Paul Ferguson
(@fergulike) relatou um problema
@IGClientHelp To the "Help Desk". Which after 4 days has not bothered replied. Why does it take so long!?
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Nah then 🙂
(@bot13737282896) relatou um problema
@IGClientHelp When will the bug with volume not updating web platform be fixed? Volume will show when viewing a stock but doesn’t update. It’s really hard to day trade with volume. I reporting it to IG 8 weeks ago, by email, provided screenshots, followed up, but still no fix 🤨
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TuckerTrading
(@TuckerHealth) relatou um problema
@IGClientHelp No problem. I am attempting set up a Share Trading account with @IGClientHelp , but it seems to temporarily unavailable. Any idea when this will be open for new applications again? I desperately want to move across to IG from Trading212
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Han
(@hkteoh) relatou um problema
de
Watford, England
@IGClientHelp help.. can’t log in .. been suspended for not using for a long time. Thinking of using now . Possible ?
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งานออนไลน์หาเงินฟรี📍💸
(@X2UlBtHsPnx3Llk) relatou um problema
@IGClientHelp I'm already try to login on mobile app but it say login fail" we are sorry this platform is currently unavailable" (I'm from USA)
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Carlitos Way
(@UCHEOMA1) relatou um problema
@IGClientHelp What's with the Community Forum? Is there a technical issue and if so when will it be back? Hope you're not trying to censor clients in light of recent market developments and access issues
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Ali
(@UmairAl99630979) relatou um problema
@IGcom when will we be able to buy MGC Pharmaceuticals Ltd #MXC on the online platform?? No one answers the phone, no one is on the online chat, I have been trying to get in touch for weeks to sort out other issues, are you really for real for!!! @IGcom such bad service!!
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Simon Lee
(@mok8674) relatou um problema
2/ @IGClientHelp a platform can not handle high volume of traffic is not safe and it is possibly down again if there is higher volume again and people won’t able to trade and it will cause loss for someone.
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David Humphreys
(@davidchumphrey6) relatou um problema
@IGClientHelp Is there any chance that you could answer the phone please? I have been on hold for 2 hours waiting to speak to someone because I need to close a position and the neither the website or the app will let me. This is very bad service.
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Ricky
(@RickyToddz) relatou um problema
@IGClientHelp L2 Dealer is not working what can be done to fix this? I have subscribed to L2 for NASDAQ
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Simon Lee
(@mok8674) relatou um problema
1/ @IGClientHelp when I can trade gamestop? Can you give me a clearer reason why you banned trading? Is that really because of technical issue as #JuneFelix’s email? Now, #GME has low volume of trading . Can I trade?
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Paul Ferguson
(@fergulike) relatou um problema
@IGcom why do you never respond to customer queries?
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Yups
(@Dannystorer) relatou um problema
@IGClientHelp is it possible to buy otc stock on this platform? Tried searching community for answers but it is still down
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洛笙
(@7Obhlb779b75IfI) relatou um problema
@IGcom Hi IG!!!Please help!!! There's difficulty to log in my Ins account. 7 days ago I register a new account by my email then it require me to tide a phone number and tells me need 24hours to verified, but I can't log in to my account until now. The help center can't pass.
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Ammar
(@ammaramin78) relatou um problema
@IGClientHelp I'm fed up with your rubbish customer service
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Simon Lee
(@mok8674) relatou um problema
@IGClientHelp @Dannystorer Market manipulation ? Or you have money problem?
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AshaRSG
(@RsgAsha) relatou um problema
@IGClientHelp @chunkymonkeeee Does your scheduled maintenance last days at a time, as I have not been able to get on for days, soon after you stopped selling GME and AMC
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Simon Lee
(@mok8674) relatou um problema
@IGClientHelp 2/ a platform can not handle high volume of traffic is not safe and it is possibly down again if there is higher volume again and people won’t able to trade and it will cause loss for someone.
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Amoanster
(@Amoanster) relatou um problema
@IGcom please remove restriction around #AMC. Its hardly a volatile stock anymore - flatlined for days. Other brokers have done this, why not @IGcom? Cannot average down on my entry and likely to lose money over this.
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Zubair
(@Zubairssss) relatou um problema
@IGClientHelp not impressed had been waiting on a call for customer service for an hour and five minutes. I can't withdraw cleared funds, gives me an error message?