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Está tendo problemas? Envie uma reclamação abaixo.
A IG é a maior corretora de câmbio e contratos por diferença (CFDs) do mundo. A empresa oferece acesso global a uma linha de produtos abrangente que inclui negociação de câmbio, índices de ações, ações individuais, setores de ações, commodities, criptomoedas, títulos e taxas de juros. A oferta de serviços é disponibilizada em uma variedade de plataformas de negociação baseadas na Web e para dispositivos móveis de nível profissional.
Mapa de Falhas e Interrupções Completo
RetiradasProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço IG que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço IG. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da IG em nosso site.
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Login (67%)
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Plataforma de Negociação (22%)
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Website (11%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Düsseldorf |
Plataforma de Negociação | |
| Saarbrücken |
Login | |
| Leipzig |
Website | |
 Osasco |
Login | |
 Vienna |
Plataforma de Negociação | |
 Cuernavaca |
Login |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço IG
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Ben Pearson
(@Benpearson1993) relatou um problema
@IGClientHelp - I’ve been having issues for a couple of weeks with charts freezing when editing text or line colour. I have to close the chart and search for it again to continue which is annoying. Happens every day. Thanks.
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No_Fear_Crypto_Novice
(@MirrorTradeTSL) relatou um problema
@IGClientHelp hi .. is it possible to call your help desk to close an open bitcoin position. I didn't realise that the market closed with IG on a Fri night 10pm.
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Teejay67
(@teej67) relatou um problema
@IGcom Listen, I just want to be able to shout loudly into my mobile things like "Buy the dip..short that sucker to Hades....hold till it tops out..when does the WAZIDEK open in Asia?...close up our positions...damn, we took a bath; just got too greedy", while wearing red braces?
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Zara
(@zarazaib1) relatou um problema
@IGcom how long to email? I’ve been calling and emailing? Need help accessing tradingview
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Zara
(@zarazaib1) relatou um problema
@IGClientHelp Hi im having some issues with my funds. I need help urgently, no one is picking up so contacting here
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Paul Bryant
(@PaulCBryant) relatou um problema
@IGClientHelp hi, Need urgent assistance logging in after changing phones, no one answering on your help desk
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C
(@saladoger) relatou um problema
@IGcom @IGcom Awful company!
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Connor
(@connor607) relatou um problema
@IGcom having technical issues with the App once again, think it’s time to find a new platform, yours is outdated and unreliable
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Rebecca Gill
(@divelizardwa) relatou um problema
@IGClientHelp Hi, why can't I talk to anybody in client help, I have been hung up on 5 times on the help phone line, I get you are busy, but this is beyond ridiculous!
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Zara
(@zarazaib1) relatou um problema
@IGClientHelp What does that mean? No one emailed me with instructions or anything and still waiting for that call back. Honestly at this point I think I should just withdraw out of ig! Super disappointed with the service
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Richard Nell
(@RichardNell5) relatou um problema
@IGClientHelp I funded my international account for the first time on 25 May and the funds are still not reflecting in my account. I also have trouble loading the proof of payment. What should I do other than sending a mail and wait for a reply?
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AndY B
(@Bowen85AI) relatou um problema
@zarazaib1 @IGcom @rosbergxracing They lock you out of live trades with no warning, stop you opening new positions to hedge your bets and lock your stop loss so you can’t lower it to rife out the manipulation. Spread betting. Market volatility they said. Platforms crashing like stock cars but we don’t have issues
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AgedTrader
(@AgedTrader) relatou um problema
@IGClientHelp ProRealTime not functioning correctly this weekend....Loads older version.....virtually useless...this is following IG's Friday night maintenance scheduled work. Is there a correlation?
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Paul Newman
(@pauln241) relatou um problema
@IGcom I love your OLED TV's, but please fix the issues with C9 OLED, Atmos lag when going from Xbox to TV then TV to AMP and only 06Hz Dolby Vision. or could I trade my C9 for new OLED TV to fix issues? I can buy another one as I also have a B6 OLED. Thanks.
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Zara
(@zarazaib1) relatou um problema
@IGcom It’s been all day!! Please do something! This is such bad service
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Charles Oakden
(@darkkhorse42) relatou um problema
@TheFCA @IGClientHelp oh the irony of being called IG Client Help. No help available, currently on hold for over half an hour AGAIN! still no answer. Simple issue, promised it would be resolved - not done yet
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Rasitha Leelasena
(@rasithal) relatou um problema
@IGcom your support is appalling. I have a query re trailing stops. Pls DM me
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Adam
(@AdamYi12317668) relatou um problema
@JMahony_IG @IGcom Probably down another 30% soon. Patience
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Callum Colman
(@CallumColman2) relatou um problema
@IGcom @IChronicle Youve got the manpower to tweet and article every 30mins but nobodys around to answer the damn phone?! Prorities people!
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Connor
(@connor607) relatou um problema
@IGcom @IGClientHelp having technical issues with the App once again, 30 minutes on the phone and still not answered, think it’s time to find a new platform, IG is junk
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Merlin Magyck
(@MMagyck) relatou um problema
@IGClientHelp Deposited money 4th May. On 9th May still not in my account. Asked live-help to assist. They gave me email helpdesk in UK. No reply to that after 12 days! No money in account. Just spoke to livehelp who now cannot find the email. Appaling lack of service
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Can't think of a cool name yet
(@R16025131) relatou um problema
@IGcom @IGClientHelp fantastic broker but terrible one too when problems occur & u try getting them to sort only for them to send u back & forth & no success. Only a madman repeats same things & expects a different result each time 🙈
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Charles Oakden
(@darkkhorse42) relatou um problema
@IGClientHelp I would believe this to be sincere if you had contacted me via direct message so I could reply securely. Simple issue of transferring some money - one week later and despite promises from customer services still not dealt with. Window dressing for @TheFCA ?
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Can't think of a cool name yet
(@R16025131) relatou um problema
@IGClientHelp Hi @IGClientHelp @IGcom sent all the info, still no reply or resolution to the problem. Getting really frustrating as it's been ongoing for 4 days now. I'm sorry to say, really bad customer service so far!
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BX Jaeger
(@BoerXu) relatou um problema
@IGClientHelp @IGcom I've called and emailed and still no response. honestly this is appalling service as you've basically locked my money from trading, potentially resulting in losses for me. This is failing in your basic duty to be a broker.
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Paul Bryant
(@PaulCBryant) relatou um problema
@IGClientHelp hi, is there a help desk available today? Need assistance logging in after changing phones
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Can't think of a cool name yet
(@R16025131) relatou um problema
@IGClientHelp @IGcom an utter disgrace in terms of customer service. Haven't been able to trade on my account for over a week due to an unknown reason, missed a number of trade opps yet nothing but false promises & excuses from IG to resolve. Empty apologies!
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wrhhn hgbjhbb
(@lasch111) relatou um problema
@IGClientHelp Hello help team, I have a question Why is there no positioning tool which shows me my P/L, like where my StopLoss and Profit taking is before I am about to take a trade?
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Connor
(@connor607) relatou um problema
@IGClientHelp Got through after 45 min and issue resolved
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fabios
(@fabios23639271) relatou um problema
@loveisaduel @IGClientHelp @IGClientHelp need help can somone call?