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Está tendo problemas? Envie uma reclamação abaixo.
A IG é a maior corretora de câmbio e contratos por diferença (CFDs) do mundo. A empresa oferece acesso global a uma linha de produtos abrangente que inclui negociação de câmbio, índices de ações, ações individuais, setores de ações, commodities, criptomoedas, títulos e taxas de juros. A oferta de serviços é disponibilizada em uma variedade de plataformas de negociação baseadas na Web e para dispositivos móveis de nível profissional.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço IG que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço IG. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da IG em nosso site.
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Plataforma de Negociação (71%)
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Website (14%)
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Login (14%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
| Plataforma de Negociação | ||
| Plataforma de Negociação | ||
| Plataforma de Negociação | ||
| Plataforma de Negociação | ||
| Login | ||
| Plataforma de Negociação |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço IG
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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PeopleInTheChat4
(@WeightedRace) relatou um problema
@JamesMay35 @IGcom they have a plan, its a filthy one....they shut down servers due to traffic...this drives traffic to etoro...etoro crashes and so on and so forth...theyre trying to throttle the market, drag it out so they can buy each dip and you cant. only answer? holdfast
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Il Gobbo Juventino
(@juvejuve2021) relatou um problema
@IGcom Dreadful support, long call times, poor overall response times, deposits not being credited on time, platform frequently down in the last week..... And now this? Seems you're going all out to convince us to move our accounts elsewhere. Bravo sirs, bravo. I accept.
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Yeetbread
(@YeetBsbakery) relatou um problema
@granty3333 @IGcom Yeah well it’s not their decision of when I can buy and sell with my own damn money.
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Habib El Amiri™
(@LongTradeBrain) relatou um problema
@IGcom Can you please explain to your existing customers why your platform was unreliable last week? Can we expect this to happen again? I don't own those tickers myself and I don't understand why was your platform down because of this.
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Hank Chinaski
(@kkarl_bukowski) relatou um problema
@IGcom Prioritising the service you are giving your customers? You're platform was down 3 days in a row at us opening and customer were not able to trade. No official apology or acknowledgement.
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Demon Trades
(@TradesDemon) relatou um problema
@jaeson72 @IGcom Had zero issues trading AMC personally, I have a 350 mbps connection. This is rife manipulation to protect hedge funds and screw over private investors. What’s good for you is not good for everyone. People will loose millions because of this fraudulent behaviour.
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Chris McCann
(@crushermccann) relatou um problema
@IGcom Very poor form. By preventing buys from the private investors and allowing sells you’re forcing the share price down to protect the Wall Street shorters. Get your priorities right! IG Exodus I hope follows
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Rex Samuelson 🔝
(@RexRsamuelson) relatou um problema
de
Cape Town, Western Cape
@IGcom IG you are a joke ... platform down at least three days in a row just as US markets open ... and now this. You don’t understand the meaning of service ....
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Whoscbsdomo
(@Whoscbsdomo) relatou um problema
@IGcom & how are you prioritizing the service you give existing clients if existing clients can’t buy what they want ? Unless I misunderstood what was wrote ? Prioritizing my needs is making sure I’m able to buy whatever I want at whatever price as long as I can afford to. “ TRY AGAIN!
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Wiggly
(@wormboyslim) relatou um problema
The fix is in boys, @IGcom now no longer allows new positions in GME or AMC #GameStop
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PI_bloke
(@neverton_29) relatou um problema
@ZaksTradersCafe As a potential new IG client perhaps they could just answer my email to their new customer email sent last Tuesday? Seems to be nothing but complaints on here however so maybe I should go elsewhere @IGcom
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Tarmac and horses
(@BanjoPigeon) relatou um problema
@IGcom You are ***************. One of my stocks doubled while you took the platform offline on purpose. I couldn't sell. I'm leaving your awful platform. You will be held to account.
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Ricky
(@RickyToddz) relatou um problema
@IGcom You mean they’ll be reviewed if the price comes down!! Sickening that you use interruption to poor service to not allow new positions, but whats worse is if your in a position you need 100% margin!! Shocking! A lot clients will leave you for this @TheFCA hope your monitoring this
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Bazinga Smith
(@bazinga_smith) relatou um problema
@RwKipz @IGcom Just sent them an e-mail. Already put in a complaint to FOS about Trading 212.
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adrian green
(@itsadriangreen) relatou um problema
@IGcom restricts buying more $GME and $AMC since monday! And you need a 100% margin to keep it open bought at 2,78 **** you! WE ARE NOT SELLING! HOLD THE LINE
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Yups
(@Dannystorer) relatou um problema
@IGcom have just stopped people buying new GME or AMC. The fix is in. #TheBigShortSqueeze
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max
(@max77365367) relatou um problema
@IGClientHelp this is the third time I'm tweeting you, I cannot login to my account, even when I change my password I still can't login, please don't ignore me and help me out here.
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Greg Neal
(@C0nfu5) relatou um problema
@IGcom Down for multiple days in a row and now you do this. You are a Joke! Will be changing brokers
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GA
(@1888GGJ) relatou um problema
@IGcom The reason you are restricting is to protect the hedge funds who are still shorted to more than 13 billion, by restricting buy market you will hope to force the price down controlling the market ....robinhood did the same and cost a lot of retail invetors on thursday.
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Ryan Wills
(@RyannWills) relatou um problema
@jo94754844 @IGcom Good job you don’t! Absolutely woeful to say the least, Trading212 has been down as well 🙄🤭
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Over and Out
(@AntiNattProUK) relatou um problema
@ftweekend you ran a story today about wallstreet bets. Today IG has done a @RobinhoodApp and shut down its customers from trading in $AMC and $GME stocks. Only option left for some customers is to sell at a loss. Anybody know a willing UK Class-action lawyer? @IGClientHelp
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Baby Joanna
(@baby_joanna7) relatou um problema
@PREETAMOO7 @IGcom I had same default with my account. Felt bad thought it was gone but @Jklaushacksx helped me out and recovered my account. Message him Asap
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Demon Trades
(@TradesDemon) relatou um problema
@IGcom @matt801724 WTF I expect all my money back at the price I put in at a minimum! Good bye IG! Don’t offer the option to buy stock then freeze it. Unacceptable!
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Ellie Jay
(@EllieJaycountry) relatou um problema
@IGcom Last three days at the US open app has failed to work “technical issues” probably covering their own positions , my other no issues no limits no restrictions.
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Jeremiah Von Poppleton III
(@JemPoppleton) relatou um problema
@IGcom I can certainly see the point, the responsibility for stability of the platform as a whole is much more important than the restriction of two equities. Its likely your systems detected the traffic flow as a DDOS attack and started rejecting any other api calls made to it.
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Scaredmoneydontmakemoney
(@EdEast8) relatou um problema
@IGcom This is ridiculous - you are just as bad as those pricks on wall street! Allow the movement, this is Robinhood behaviour! Hold the line!!!! $GME $AMC
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CryptoChris
(@CryptoChrisBTC) relatou um problema
@IGcom But your allowing sales! You disgust me! Another customer gone. I expected more.
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mohammed aliyu
(@mohamme98410314) relatou um problema
@PREETAMOO7 @IGcom I got my account retrieved with the help of cyber_pro02_ on instagram he is really reliable
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Tom H
(@hobbzee) relatou um problema
@MoochyWoochyWoo @IGcom @Watermelon_AIM Yeah it’s been a real pain in the ***. It’s been fun to watch but get the volumes down so we can trade again imo!
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Angus Donaldson
(@AngusDonaldson9) relatou um problema
@IGcom Unbelievable, siding with the hedge funds and establishment, I hope you get the same fate as Robinhood. Absolutely zero integrity, you are the problem that we are trying to address. SORT IT OUT!!! @elonmusk