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A IG é a maior corretora de câmbio e contratos por diferença (CFDs) do mundo. A empresa oferece acesso global a uma linha de produtos abrangente que inclui negociação de câmbio, índices de ações, ações individuais, setores de ações, commodities, criptomoedas, títulos e taxas de juros. A oferta de serviços é disponibilizada em uma variedade de plataformas de negociação baseadas na Web e para dispositivos móveis de nível profissional.

Problemas nas últimas 24 horas

O gráfico a seguir mostra o número de reclamações sobre falha no serviço IG que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.

Gráfico de falhas e interrupções no serviço IG 01/18/2025 11:40

No momento, não detectamos nenhum problema no serviço IG. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!

Problemas mais relatados

A seguir estão os problemas mais recentes relatados pelos usuários da IG em nosso site.

  1. Login (50%)

    Login (50%)

  2. Website (25%)

    Website (25%)

  3. Plataforma de Negociação (25%)

    Plataforma de Negociação (25%)

Mapa ao vivo de interrupções

As últimas reclamações sobre falhas, interrupções e problemas vieram de

Carregando mapa, por favor aguarde...
City Problem Type Report Time
GermanyDüsseldorf Plataforma de Negociação
GermanySaarbrücken Login
GermanyLeipzig Website
BrazilOsasco Login
AustriaVienna Plataforma de Negociação
MexicoCuernavaca Login
Map Mapa de Falhas e Interrupções Completo

Discussão da comunidade

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Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.

Reclamações sobre problemas no serviço IG

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

  • Nedsir1 Nedsir (@Nedsir1) relatou um problema

    @IGClientHelp Could use web access, live chat timed-out, phone line would not connect, app would not connect. What kind of a half arsed service is this?

  • Openskies13 Openskies (@Openskies13) relatou um problema

    @observer1100 @dirossiale @IGcom Strange that .. the UK and Australia system... same issues/ same time ...m

  • dirossiale Ale (@dirossiale) relatou um problema

    @IGcom YOU'VE BEEN REPORTED TO THE FCA - PREPARE YOURSELF TO COMPENSATE YOUR CUSTOMER FOR YOUR CONSTANT SYSTEM FAILURES - YOU'RE A FRAUD- SCAMMERS

  • DavidPe37451789 David Peterson (@DavidPe37451789) relatou um problema

    @IGClientHelp Terrible service recently. 2nd time in 2 days and happening more and more often. No one answering the phones and a live chat that no one responds to. What goodwill gesture will you offer to stop me going elsewhere because I'm out of pocket over the last 2 days?

  • kasedale Kasedale (@kasedale) relatou um problema

    @IGClientHelp @IGSquawk service noticably deteriorating...

  • treenie64 Gary Treen (@treenie64) relatou um problema

    @IGClientHelp @IGSquawk Awful service these days. Need to get your act together. Also dont say to telephone as no one ever answers!

  • jas251068 Jason Nicholls (@jas251068) relatou um problema

    @IGClientHelp Truly shocking service, no explanation offered , I’m moving away from these cowboys

  • frinton63 JAN (@frinton63) relatou um problema

    @IGcom Terrible service from a terrible company , I’m moving

  • JohanDXB Johan (@JohanDXB) relatou um problema

    It took 2 whole hours to my broker @IGcom to open trading today ! Market has been open for 2 hours but I wasn't able to trade... really poor service.

  • mojn89 Origami lover (@mojn89) relatou um problema

    @IGcom Poor service

  • steeve_inv Steeve S (@steeve_inv) relatou um problema

    @EzIntenso @IGClientHelp Same here... even if I manage to log-in it crashes... it's ridiculous, been with IG since 2015 with no major issues but this does it. Have emailed them asking for compensation and am looking to change broker.

  • schismmonger Generation X (@schismmonger) relatou um problema

    @IGcom Stop making excuses and beef up you servers and customer service so that they can cope with demand. I along with many others am thinking of leaving IG. You can't be down at the most volatile time. Only excuse is if the market is suspended.

  • mojn89 Origami lover (@mojn89) relatou um problema

    @IGClientHelp @IGcom *correction* not some users but almost every user. your service is becoming poorer each time there is a volatility on US stocks. I hope people file a law suit against your restrictions on purchases of GME and AMC stocks from the past couple of days.

  • Am1n0_LDN HR1234 (@Am1n0_LDN) relatou um problema

    @IGClientHelp you still down?

  • shabakNuke shabak (@shabakNuke) relatou um problema

    @Openskies13 @IGcom Contact FCA - tell them about situation and fill complain (someone here already gave this advice). On dip I could buy shares for 100k as i like the stock - because of them I could not. Lots of money lost 🤓 And hold it :D #GME #TheFCA

  • krazouki Khalid Razouki (@krazouki) relatou um problema

    @maneco1964 @IGcom It’s an absolute disgrace. Do you think refunds / reimbursements will happen? I will 100% leave as a customer if they don’t.

  • hussaimo Hussaimo (@hussaimo) relatou um problema

    @IGcom Its still not working, absolute joke

  • EquityInvestme2 Equity Investments (@EquityInvestme2) relatou um problema

    @Rseabiscuit @IGClientHelp @TheFCA Maybe. IT issues also down to volatility with dealing with large volume orders and being able to settle the orders - money flow. So easier for them to 'turn off the system' and let them catchup back office.

  • PureRogue369 PureRogue369 (@PureRogue369) relatou um problema

    @IGClientHelp An English language EU call line number for existing clients please. Below not working Existing clients: +35 318 009 95364

  • Nedsir1 Nedsir (@Nedsir1) relatou um problema

    @IGClientHelp Do IG ever respond to these threads? very poor service

  • euancharles Euan.fi (@euancharles) relatou um problema

    @IGClientHelp I am logged in but the mobile platform displays "service connection failure" and desktop will not accept position edits... How many people will lose money (again) because your infrastructure is not fit for purpose...

  • steeve_inv Steeve S (@steeve_inv) relatou um problema

    @IGClientHelp @IGcom It's ridiculous, they spent 1 Billion to buy US TastyTrade this month, make tons of money from 75% of retail loosing money and STILL can't handle current traffic or fix 3-day issue...

  • jarkko120 Jarkko Havas (@jarkko120) relatou um problema

    @IGClientHelp Please inform your clients what is the reason for these continued issues this week, and how you plan to avoid these going forward. The uncertainty around this happening again is an incentive to find other trading platforms.

  • Titan1234M titan1234M (@Titan1234M) relatou um problema

    @IGClientHelp @IGSquawk IT IS A RECURRENT PROBLEM AS SOON AS USA OPENS. YOU NEED TO INVEST IN A BETTER SERVER/BANDWIDTH ETC. CAPS WERE NOT INTENDED.

  • AngeloR30700761 Angello B (@AngeloR30700761) relatou um problema

    @dirossiale @IGcom @aussieg7 Remove your cash from IG use other brokers...tried to blame my home network today when their platforms are down. Any excuses not to compensate.

  • dirossiale Ale (@dirossiale) relatou um problema

    @AngeloR30700761 @IGcom @aussieg7 I'm holding large spread bets positions. Once, I close these, I will close my account. They've been bad more times than not. I'm going to spend the weekend gathering all the evidence of the issues I had with them since the summer of 2020. The Fca needs to act. Too many complaints

  • WaveControl1 Wave_Control (@WaveControl1) relatou um problema

    @IGClientHelp This was an issue on the USA open but I'm logged in now. Hopefully this doesn't happen again. I got a taste what Robinhood folks are going through.

  • TheMoneySponge 💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) relatou um problema

    @TheDumbBunny1 @IGClientHelp yep you need to limit new accounts until you can scale the app to cope, existing users not getting the service they are paying for and puts us at risk PS: Do send this on to the people that need to read it please

  • snakesalive74 Snakes Alive (@snakesalive74) relatou um problema

    @IGClientHelp @IGSquawk "Some users", "intermittent"... hmmm....

  • segagamer フアン (@segagamer) relatou um problema

    @IGClientHelp So when are you upgrading your server infrastructure?