Status de IG: problemas de negociação e relatos de interrupção

Problemas nas últimas 24 horas

O gráfico a seguir mostra o número de reclamações sobre falha no serviço IG que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.

Problemas mais relatados

A seguir estão os problemas mais recentes relatados pelos usuários da IG em nosso site.

• Login (62%)
• Plataforma de Negociação (21%)
• Website (13%)
• Retiradas (3%)

Mapa ao vivo de interrupções

As últimas reclamações sobre falhas, interrupções e problemas vieram de

City	Problem Type	Report Time
Stuttgart	Login	há 15 dias
Brest	Plataforma de Negociação	há 15 dias
Valence	Website	há 15 dias
Le Puy-en-Velay	Login	há 15 dias
Elne	Login	há 15 dias
Paris	Plataforma de Negociação	há 15 dias

Mapa de Falhas e Interrupções Completo

Discussão da comunidade

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Reclamações sobre problemas no serviço IG

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  TheSphinx 🐿️ (@TheSphinxRocks) relatou um problema há 52 segundos

  @IGcom You seem to be having problems the last few days. Data migration not going well?

• 
  Joel Deakin (@JMHDeakin) relatou um problema há 4 minutos

  Oh dear @IGcom appears to be down 😑

• 
  alexander ellison (@alhellison) relatou um problema há 6 minutos

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  MB (@MBdaytrading) relatou um problema há 6 minutos

  @conradcarter66 @JMHDeakin @IGcom Awful

• 
  gin&pinklemonade (@Woodywudpeck) relatou um problema há 7 minutos

  Just shows you how bad @IGcom are ..I have a stop at 49.7p with spreadex but that WASN'T triggered so they have not used genuine prices. Complaint sent

• 
  Trafalgar (@tardigrade911) relatou um problema há 9 minutos

  @IGcom It is down, and as usual no feedback from their clients support.

• 
  Yoshiwatusi 𐤊 (@yoshiwatusi) relatou um problema há 15 minutos

  @iKoppie @IGcom They doing the bitmex/coinbase cant login

• 
  Tanja Bergermeier (@HPschorr) relatou um problema há 16 minutos

  @network_surrey @IGcom Ich bin vip client, sie sind am Thema dran

• 
  11invest (@11invest) relatou um problema há 18 minutos

  @IGcom what on earth is going on with your website and app both going down just before US market open?? How are we meant to manage and close positions!?

• 
  cynicalanalyst (@cynicalanalyst2) relatou um problema há 24 minutos

  @11invest @IGcom You're having problems as well?

• 
  Casino Capital (@CasinoCapital) relatou um problema há 25 minutos

  Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

• 
  DV8OR (@dv8or1) relatou um problema há 27 minutos

  Not able to log in to mobile or desktop apps. Have the grace to at least post a message about this issue. I am getting so pissed off with IG and their support. You are destroying what was a great platform. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom

• 
  DustinDuster (@VVIIIVVIIIVVIII) relatou um problema há 28 minutos

  @IGcom Basically a non existent client support, you better give back the losses we’re forced to take due to your technical error!!

• 
  jm (@Helix1985) relatou um problema há 28 minutos

  @IGInternational @IGcom @IGClientHelp Your website is down and I’m unable to trade at the most important time. This is ridiculous.

• 
  Dougparkspropertynest (@network_surrey) relatou um problema há 33 minutos

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  DartronTrading (@DartronTrading) relatou um problema há 34 minutos

  @MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.

• 
  gkandola79 (@gskandola79) relatou um problema há 35 minutos

  @IGcom Can’t get into my account… fix it straightaway, how can someone trade with an account that can’t be logged into @IGClientHelp @IGcom

• 
  Richard Knop (@richardknop) relatou um problema há 37 minutos

  Seems both main website and mobile app are down, can't login @IGClientHelp

• 
  Gagan Kashyap (@kashyapgagan) relatou um problema há 37 minutos

  @IGClientHelp @IGClientHelp IGgroup down ?? no update

• 
  Daveodee (@daveodee) relatou um problema há 40 minutos

  @IGcom All platforms going down just before the open and cannot contact anyone ? Even your AI assistant has taken the day off WTF ?

• 
  Tortoise investor (@InvestTortoise) relatou um problema há 41 minutos

  .@IGcom has been down for at least an hour but no acknowledgement from the company on their website or social media channels. V poor. @breoncorcoran

• 
  Dougparkspropertynest (@network_surrey) relatou um problema há 42 minutos

  @IGcom is there ANYONE answering your phones or Whatsapp help messages ??!!!… not able to log in to my account via mobile or laptop and am finding it impossible to speak to anyone !!!… now been on hold for 9 minutes !

• 
  Andy (@Blowster85) relatou um problema há 51 minutos

  @MBdaytrading @IGcom System is down mate. Has been since 2:30pm

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) relatou um problema há 53 minutos

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

• 
  DustinDuster (@VVIIIVVIIIVVIII) relatou um problema há 53 minutos

  @IGcom Your website and app are down!!!! I’m in a position !!! Fix it now!!!

• 
  Molibar (@Molibar) relatou um problema há 55 minutos

  @Tiboti888 @IGcom Thanks, I thought they singled me out for being so bad at this.

• 
  Roberto Lorenzetti (@LorenzettiRob) relatou um problema há 58 minutos

  @Molibar @IGcom it’s down for me too.

• 
  NM1 - (@AimforProfit) relatou um problema há 59 minutos

  @IGcom What is going on , trades not showing or closing, and support at a standstill.

• 
  🅰️ndrew Brahms (@inthe_flowers) relatou um problema há 59 minutos

  @CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock

• 
  Mr ********** (@MrShitbagger) relatou um problema há 60 minutos

  @IGClientHelp IG down ?