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Está tendo problemas? Envie uma reclamação abaixo.
A IG é a maior corretora de câmbio e contratos por diferença (CFDs) do mundo. A empresa oferece acesso global a uma linha de produtos abrangente que inclui negociação de câmbio, índices de ações, ações individuais, setores de ações, commodities, criptomoedas, títulos e taxas de juros. A oferta de serviços é disponibilizada em uma variedade de plataformas de negociação baseadas na Web e para dispositivos móveis de nível profissional.
Mapa de Falhas e Interrupções Completo
RetiradasProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço IG que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço IG. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da IG em nosso site.
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Login (53%)
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Plataforma de Negociação (30%)
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Website (17%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Camberwell |
Login | |
 Berlin |
Plataforma de Negociação | |
| Leer |
Login | |
| Kassel |
Login | |
 Brisbane |
Login | |
| Bad Dürkheim |
Plataforma de Negociação |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço IG
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Incognitus
(@Incogni24145349) relatou um problema
@IGClientHelp I have been trying to get a hold of you for more than 15 days now. I've sent several emails without getting a response from You. Your customer service is horrible!
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simon hill
(@simonhi54058807) relatou um problema
@deekoo92 @PriapusIQ @IGcom Not exactly the same, they have had various types of support from the German govt. some in credit lines, some pure debt. It has hammered their credit rating though making everything they hedge (fuel, currency) + aircraft leasing far more expensive. Great long term move…
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LiberationCapital
(@Lib_Capital) relatou um problema
@IGcom worst customer service on so many levels. Clueless.
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Sam Sung
(@Random_X_Human) relatou um problema
@PriapusIQ @IGcom @JeremyNaylor_IG Inflation didn’t fall. The yearly rate of inflation is down but inflation is up 0.4% on the month!
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Michiel Boshoff
(@michiel_boshoff) relatou um problema
@IGcom Zamar Faria at IG South Africa give terrible service to his clients!!
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Anto N
(@Teenanto) relatou um problema
@DonPabby_93 True @IGcom are rubbish at that. Hope they can fix their lazy bots. 🤖
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Kosi M Kwee
(@KosiKwee) relatou um problema
@IGClientHelp I can't login to my IG account since I am in Indonesia 4 days ago. May I know if I am not supposed to be able to login while I am here or is it just a coincidence? 🙏
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simon hill
(@simonhi54058807) relatou um problema
@deekoo92 @PriapusIQ @IGcom Debt is the worst thing for a travel company and an airline. It’s a sensible move, just crap for shareholders.
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Gary Newman
(@GaryNTrader) relatou um problema
@EquityInvestme2 @IGcom It wasn’t even a glitch like that, just completely unrelated amounts to what should have been there.
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Ian Sellars
(@SellarsIan) relatou um problema
@IGClientHelp sent support message yesterday at 4pm still no response
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Selim Gursoy
(@SelimmGursoyyy) relatou um problema
@PriapusIQ @IGcom Then UK could have a problem with Putin...
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Alex
(@thewinelake) relatou um problema
@TomCullingham @IGcom Trouble was they did just that, but twice! Then I closed the extra position and they also closed it afterwards, but that ended up as a short position! Just a right old mess and a big waste of time. If there was loss it would be <£100
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Wili Whitelaw
(@WiliWhitelaw) relatou um problema
@IGcom Error in first line? 2022 surely
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Alex
(@thewinelake) relatou um problema
@TomCullingham @IGcom Their response to my "stop messing" was to ignore me, and to my complaint was a right old mouthful of feathers. I've now moved to Spreadex. Although their spreads are wider, their web interface is better (eg. you can see how much margin is associated with which position).
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Alpine
(@AlpineDubliner) relatou um problema
@LSDinmycoffee @tradingview @IGcom It's be great though no doubt . I used another CFDs broker in TV, and found the execution laggy: Not sure if it was a UI or execution issue
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Eddy edster
(@eddy_tedster) relatou um problema
@IGClientHelp Please be aware the problem still exists over 6 months later and I even raised the issue with the help desk and got an incident number INC0681847 last month. How long can it take to fix?? #HBR not #PMO
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Paul D
(@CarrotorStick) relatou um problema
@IGcom Having spoken to the woeful customer service call centre, I can see why. Shame really as the stores are really helpful.
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Michiel Boshoff
(@michiel_boshoff) relatou um problema
@IGcom @DailyFX @WVenketas Zamar Faria at IG South Africa give terrible service to his clients!!
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Equity Investments
(@EquityInvestme2) relatou um problema
@PriapusIQ Very interesting, if thats the case I'll go to court and use this case law against @IGcom when their platform regularly goes down and happily passes the buck.
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Derek Mawhınney
(@deekoo92) relatou um problema
@simonhi54058807 @PriapusIQ @IGcom Ah sorry Simon I read this almost like they were paying back the furlough money etc as in that type of government support , is this like the Cbils type loan these companies would have taken ?
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Alex
(@thewinelake) relatou um problema
@TomCullingham @IGcom I think underlying these problems is almost a contempt for the customer - a lack of willingness for those that know about these things to talk to the affected customers. So I was trying to close positions that they'd opened, and they'd close positions I'd opened.
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Stephen
(@Stephen77553489) relatou um problema
@IGClientHelp No problem. I have messaged you.
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Kosi M Kwee
(@KosiKwee) relatou um problema
@IGcom I can't login to my IG account since I am in Indonesia 4 days ago. May I know if I am not supposed to be able to login while I am here or is it just a coincidence? 🙏
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James Faulds
(@JamesFaulds) relatou um problema
@IGcom I can’t access my trading history beyond 90 days as the button for Custom setting isn’t working. Tried different devices without success. Can you help, please?
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Spread Betting & CFD Victim
(@MarginTraderTom) relatou um problema
@fletch000007 @IGSquawk @IGClientHelp This was really bad and wasn't even the worst thing they did that year
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stat_speak__
(@stat_speak__) relatou um problema
Using documentation for a sub-account with no open positions is not sufficient FINRA Document Production for another sub-account with issues 2 yrs ago @BTLawNews @tastyworks @IGcom $tsla $biib $bbby $m $amzn $mcd $Meta $wwe $cost $aapl $dis $gm $aal $prty $li $hood $mlec $sprb
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PawelG
(@PawelG_Ldn) relatou um problema
@IGcom @IGSquawk @JeremyNaylor_IG Heavy push into 2023 due to low inflation data and then energy prices killing everything causing a crash. Completely opposite view.
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Alex
(@thewinelake) relatou um problema
@TomCullingham @IGcom I wondered about that! No, it was some bad data that screwed their systems for a bit. Unfortunately it exposed their utterly useless customer services and technical teams. So my positions were screwed around with for several hours. So lucky it was a quiet day, but I'm off.
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Vins Def
(@VinsDeF) relatou um problema
Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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x
(@anti_matter_jr) relatou um problema
@IGcom issues on us operation, guidance lowered