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A IG é a maior corretora de câmbio e contratos por diferença (CFDs) do mundo. A empresa oferece acesso global a uma linha de produtos abrangente que inclui negociação de câmbio, índices de ações, ações individuais, setores de ações, commodities, criptomoedas, títulos e taxas de juros. A oferta de serviços é disponibilizada em uma variedade de plataformas de negociação baseadas na Web e para dispositivos móveis de nível profissional.
Mapa de Falhas e Interrupções Completo
RetiradasProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço IG que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço IG. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da IG em nosso site.
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Plataforma de Negociação (73%)
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Website (13%)
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Login (13%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Plataforma de Negociação | |
 Brandenburg an der Havel |
Plataforma de Negociação | |
| Leer |
Login | |
| Leer |
Plataforma de Negociação | |
| Hannover |
Plataforma de Negociação | |
| Stade |
Plataforma de Negociação |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço IG
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Lion's Eye Entrainment
(@LionsEyeEntLLC) relatou um problema
@IGClientHelp Is IG a margin only based service? If not how do I make that selection within my account?
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Carlos Garcia
(@C4rli86) relatou um problema
@IGClientHelp Hi, i have trouble with the platform, since i opened the live account and set it up on MT4, don’t let me open a trade, in the chart don’t appear the option to open/close trades. Everything is in blank Desktop and Mbile App both the same. Anyone can help??
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Gary Newman
(@GaryNTrader) relatou um problema
@hafiz_11120 @Hermes3456 @IGcom I suspect a lot will also come down to how many flights are booked using vouchers which they’ve already had the revenue from in 2019/20! Must be a lot of money worth of vouchers out there to be used
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Ryan Gray
(@ryangraydj) relatou um problema
@IGClientHelp I’ve sent you a private message, please check your box. You made a partial sell order without my consent. I never ordered you to sell and at that time I had sufficient funds so that’s was not a stop loss problem!
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Syed Haider Kazmi
(@mushadi514) relatou um problema
@IGClientHelp IG real pro launch link not working send proof of pictures but still IG help sending information how to enable etc.plz IG support team Launch link from dash board next page not displaying plz 🙏🙏🙏🙏 fixed my issue two weeks now !!!!!!!
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Ride Safe With Us LLC
(@DeWayneHensley) relatou um problema
@IGClientHelp MT4, Trying to place trade. Continue to get error “off quotes” , help PLEASE
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Sean Prowse
(@seanprowse1) relatou um problema
@tomd78 @IGClientHelp That will be fed from the same feed, the source of the feed is the issue.
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Mr. Nyea - こりーの
(@notcolino) relatou um problema
@IGClientHelp @pione3r Can you please answer the question. When will we be able to buy (open) positions again on $AMC? @TheFCA should be investigating what you're doing. I have already moved my business elsewhere because of your dishonesty and lack of help.
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AndY B
(@Bowen85AI) relatou um problema
@LionsEyeEntLLC @IGClientHelp I’d look elsewhere. Nothing but problems with IG. They will steel your money and ignore you.
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Syed Haider Kazmi
(@mushadi514) relatou um problema
@IGClientHelp i already send bundle off an email with screen shot also attached email from real pro teams reply Errors code 1003
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Todd
(@RickyToddz) relatou um problema
@malinda63998104 @IGClientHelp @IGClientHelp I’m experiencing the exact same issue. Been waiting a long time for someone to answer the phone support through chat!!!
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Gerald Picklestein
(@GPicklestein) relatou um problema
@IGClientHelp Thanks for your reply. So would I be able to avoid these issues if I just short the stocks myself, via my share dealing account? Or would I run into the same problem?
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Syed Haider Kazmi
(@mushadi514) relatou um problema
@IGClientHelp till now two weeks IG did not slove my issue Reminder Account HXV6B Real time pro launch link not working please Solve my issue Till now no help support person called me May be IG DO not like client.
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AndY B
(@Bowen85AI) relatou um problema
@IGClientHelp It was a spread bet but position. On the 28th. I got locked out and couldn’t open a sell position to hedge my bet and between the platform crashing and logging in issues. And then when I realised buying and selling positions were locked Locked I tried to move my stop and it was
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Nick Walsh 🚀
(@WalshyNick) relatou um problema
@h_a_trading @IGClientHelp Exact same problem as me
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Hayeswood Ashdown FX/Futures Trading
(@h_a_trading) relatou um problema
@WalshyNick @IGClientHelp Still same problem this morning @IGClientHelp
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Todd
(@RickyToddz) relatou um problema
@IGClientHelp Whenever I login my account it says I have been locked. Upon resetting my password and logging back in, I am locked out again. Please could you provide help with this. I been on hold for over an hour now!!!
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CryptoDog
(@Deg092) relatou um problema
@IGClientHelp hey I'm using MT4 and for some reason when I edit one of positions SL and TP it effects my other positions that I currently have open on the same pair any idea on how to fix this?
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Jon Watts
(@jonwatts81) relatou um problema
@IGClientHelp been on hold for over an hour and the live chat won't load. Will these issues be sorted out soon or will I need to look at moving to a different provider.
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Anton Mitchell
(@AntonSnitch9) relatou um problema
@IGClientHelp My account is locked. I have reset my password multiple times but still cannot login. What is the process to recover my account? I've sent numerous emails with no response.
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hesham barr
(@heshambarr) relatou um problema
@IGClientHelp Hi there - can't log in using password on computer, nor biometric details on 'phone. No one answers the 'phone nor the chat to get support.
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Hafiz 🇧🇩🇬🇧
(@hafiz_11120) relatou um problema
@GaryNTrader @Hermes3456 @IGcom They can’t booked unused vouchers as revenue in accounts. So won’t be bad if bookings are paid with vouchers but less CF though. I myself got one to use from last year
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Charl
(@Charl16201311) relatou um problema
@IGClientHelp Hi I need help...cannot place a trade, the error is that i am hedging...the problem is that I have not placed any trades yet, so how can I be hedging? I can place a long, but not a short...?
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Success Bob
(@SuccessBob2) relatou um problema
@AntonSnitch9 @IGClientHelp With the help of #jay.tech792 on Instagram or +14087039131 on WhatsApp I was able to restore my disabled account within 30 minutes
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Aky malik
(@mamalik1) relatou um problema
@IGClientHelp i am so shocked with your poor customer service. I purchased #cbx shares via @PrimaryBid IG have still not put the shares in my account. Advisors not helping
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M R F A D E D G L 🖤 R Y
(@MrFadedGlory23) relatou um problema
@IGClientHelp Is your live chat down? Been on hold on the phone for 30+ mins and the live chat window is a blank screen so you cant do anything??
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kje - FREE ASSANGE NOW🍎
(@zdok) relatou um problema
@IGClientHelp No. It's not something unique to me. It applies to all of your clients with long-dated spreadbets on the list of stocks for which positions will be closed on March 29. IG needs to publish its policy for resolving this problem. It's not rocket science.
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Gerald Picklestein
(@GPicklestein) relatou um problema
@IGClientHelp I've been trying to place short trades using my spread betting account, but I keep getting error messages about the stock being unborrowable. I don't understand because I'm not borrowing any stock, just trying to bet on the on price movement
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Barry evans
(@Pellyiss) relatou um problema
@gregsecker @IGcom I had the same problem thew month’s back stick two your own brokerage Greg
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Shivraj
(@Shivraj20053040) relatou um problema
@IGClientHelp Experienced Very poor service of IG