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Está tendo problemas? Envie uma reclamação abaixo.
A IG é a maior corretora de câmbio e contratos por diferença (CFDs) do mundo. A empresa oferece acesso global a uma linha de produtos abrangente que inclui negociação de câmbio, índices de ações, ações individuais, setores de ações, commodities, criptomoedas, títulos e taxas de juros. A oferta de serviços é disponibilizada em uma variedade de plataformas de negociação baseadas na Web e para dispositivos móveis de nível profissional.
Mapa de Falhas e Interrupções Completo
RetiradasProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço IG que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço IG. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da IG em nosso site.
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Retiradas (33%)
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Login (33%)
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Website (17%)
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Plataforma de Negociação (17%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Santa Cruz de Tenerife |
Retiradas | |
| Valladolid |
Retiradas | |
 Bridgend |
Website | |
 Milan |
Login | |
 Paris |
Plataforma de Negociação | |
 Ponta Grossa |
Login |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço IG
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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BlacStealth Music
(@BLACSTEALTH) relatou um problema
@IGClientHelp hello my name is Mr. Walker , I’m running an EA. On your platform and I continue to get a zero divide message and not sure how to solve this problem. I’ve changed the settings numerous of times without success. What should I do to remedy this issue?
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fabios
(@fabios23639271) relatou um problema
@IGClientHelp @IGhelpdesk_nl ACCOUNT FELIPE MARINELLI NEED A TOP UP PLEASE CALL YOUR CLIENT AND MAKE IT HAPPEN THERE IS NO SUPPORT 24 HOURS AT @IGClientHelp
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Mark Dimo
(@markdimo1) relatou um problema
@IGClientHelp customer service is getting worse! had a query a week ago still had no response and just spent 8 mins on hold....
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Mark EiC
(@MarcoMacri98) relatou um problema
@IGClientHelp I’m having some issues with opening an account. I read that minimum deposit can be lower than £200 however I’ve been told that I’m not able to open an account. The email from you says that i’m unable to open a leveraged account due to my wealth figures of around 1k.
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Nazia Rizwan SLT
(@NaziaRizwanSLT) relatou um problema
@IGClientHelp Hi, I am unable to use my IG MT4 CFD account, I can login but my open positions are static and I simply can't trade or amend positions. Have been on hold for more than an hour and no reply to email so far, this is urgent
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khureem
(@khureem) relatou um problema
@IGClientHelp been on phone for past 45 minutes and on chat too. no one responds. terrible customer service. my account is locked and no ones bother helping!
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bremze
(@bremze2) relatou um problema
@IGClientHelp Hi! I have been waiting for 3days to get my account approved and I'm still waiting. Is there something wrong? Also I can't get into ProRealTime platform although I have it enabled in my settings. Why is that I can't open it? Please help.
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James Tuck
(@jtsays) relatou um problema
@IGcom Why am I unable to withdraw from my ISA via the mobile app - it keeps saying contact help desk? I then called and 20 min later I get cut off. Very unimpressed with this service. Please advise ASAP.
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Jaime Chan
(@chanjj811) relatou um problema
@IGClientHelp i have tried to call the help center and sent email for a few times! And no responding at all! Terrible service!
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James Hennessy
(@JamesHe52841188) relatou um problema
@IGClientHelp need help, can’t get hold of anyone on the phones, can someone call me please?
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💸 𝕹𝖆𝖙𝖙𝓨 𝕽𝖊𝖌𝖌𝓨 💸
(@NatgrundyG) relatou um problema
@IGcom Answer your messages via IG help you absolute 💩💩💩 of a trading platform! Message sent 18 hours to your IG help Twitter account...
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Paul Fennemore
(@PaulFennemore) relatou um problema
@IGClientHelp Please please please fix the log in on my account
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Bengu Pellegrini
(@bengu31) relatou um problema
@IGClientHelp I have been trying to contact you in the last 3 days. What kind of a service is this? It must be a joke!
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avinav
(@twitting_avi) relatou um problema
@IGClientHelp I tried crediting money to my IG account couple of times but it is always getting returned. Need your help!
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Rob King
(@rob_king) relatou um problema
@Darren03660786 @IGClientHelp Tried to buy a few times over the past couple of weeks. Same error. Going to have to switch broker at this rate.
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abujandal
(@fahmi_abusharif) relatou um problema
@IGClientHelp hello, i have uploaded my passport and bank statement for address approval but my account still not active, kindly help
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IncrementlTrades
(@TlTrades) relatou um problema
@IGClientHelp Useless.... Awful broker. DO NOT USE.
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EllyDavis 🇬🇧 3.5%
(@EllyDavis) relatou um problema
@IGClientHelp @khureem It's still not working.
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Bhav
(@calculatorguy7) relatou um problema
@IGClientHelp why can't buy some shares in a share dealing account. I get the error "not suitable for European retail clients" why is this?
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Bengu Pellegrini
(@bengu31) relatou um problema
@fundologist @IGClientHelp I have been trying to contact you in the last 3 days. What kind of a service is this? It must be a joke!
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Mark Dimo
(@markdimo1) relatou um problema
@IGcom @IGClientHelp customer service is getting worse! had a query a week ago re your list of etfs still had no response and just spent 8 mins on hold....!
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James Tuck
(@jtsays) relatou um problema
@IGClientHelp Why am I unable to withdraw to my bank from my IG ISA? It says to contact the help desk but nobody answers the phone at your help desk?
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Lateralam
(@lateralam) relatou um problema
@IGcom The FCA are a bloody joke. This will drive people offshore to unregulated providers, just as the ridiculous margin requirements did. Just another way to stop joe public taking money off the "old boy network"
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Mark EiC
(@MarcoMacri98) relatou um problema
@IGClientHelp I’m having some issues with opening an account. I read that minimum deposit can be lower than £200 however I’ve been told that I’m not able to open an account as I don’t have enough capital, the latter being above 1k.
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Paul Jemmett
(@pauljemmett2) relatou um problema
@rob_king @IGClientHelp i had this problem a month or so ago, they were useless so i moved all my cash from them. quotes are pants too, get a better broker
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Simon Massey
(@simonjmassey) relatou um problema
@IGcom I have unable to deposit funds from debit card, is there trouble with your systems. Been on hold for an hour and a half and unable to get resolved!
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Horace
(@ProperMyGander) relatou um problema
@eToroService **WARNING - DO NOT USE eTORO** Markets opening late for no reason Balances showing as zero in error Unable to login or open positions Use a reputable exchange such as @IGcom or @binance. This is not spamming/trolling eToro, this is my genuine experience.
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Danielako
(@Danielakos7) relatou um problema
@IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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khureem
(@khureem) relatou um problema
@IGClientHelp @EllyDavis terrible customer service!
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Kieran Cassel
(@kierancassel) relatou um problema
@IGClientHelp I am unable to sign in on the mobile app or on the desktop website. I get redirected back the home page. Please advise.