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Está tendo problemas? Envie uma reclamação abaixo.
A IG é a maior corretora de câmbio e contratos por diferença (CFDs) do mundo. A empresa oferece acesso global a uma linha de produtos abrangente que inclui negociação de câmbio, índices de ações, ações individuais, setores de ações, commodities, criptomoedas, títulos e taxas de juros. A oferta de serviços é disponibilizada em uma variedade de plataformas de negociação baseadas na Web e para dispositivos móveis de nível profissional.
Mapa de Falhas e Interrupções Completo
RetiradasProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço IG que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço IG. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da IG em nosso site.
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Plataforma de Negociação (79%)
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Login (14%)
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Website (7%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Plataforma de Negociação | |
| Hamburg |
Plataforma de Negociação | |
 Sydney |
Website | |
 Lienz |
Plataforma de Negociação | |
| Oberhausen |
Plataforma de Negociação |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço IG
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Euan.fi
(@euancharles) relatou um problema
@IGClientHelp I am logged in but the mobile platform displays "service connection failure" and desktop will not accept position edits... How many people will lose money (again) because your infrastructure is not fit for purpose...
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Wave_Control
(@WaveControl1) relatou um problema
@IGClientHelp This was an issue on the USA open but I'm logged in now. Hopefully this doesn't happen again. I got a taste what Robinhood folks are going through.
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Khalid Razouki
(@krazouki) relatou um problema
@maneco1964 @IGcom It’s an absolute disgrace. Do you think refunds / reimbursements will happen? I will 100% leave as a customer if they don’t.
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Chris
(@PowerTradeSetup) relatou um problema
@IGClientHelp Plus the platform is so slow it takes too long to enter trades and the cancels due to price movement within that time !
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Openskies
(@Openskies13) relatou um problema
@observer1100 @dirossiale @IGcom Strange that .. the UK and Australia system... same issues/ same time ...m
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maneco64
(@maneco1964) relatou um problema
@IGcom @luxmanage1 Why don't you employ more brokers to pick up the phone when your system is down? Why not spend $1 billion employing humans and improving your systems instead of buying another online broker.
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Origami lover
(@mojn89) relatou um problema
@IGClientHelp @IGcom *correction* not some users but almost every user. your service is becoming poorer each time there is a volatility on US stocks. I hope people file a law suit against your restrictions on purchases of GME and AMC stocks from the past couple of days.
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Jarkko Havas
(@jarkko120) relatou um problema
@IGClientHelp Please inform your clients what is the reason for these continued issues this week, and how you plan to avoid these going forward. The uncertainty around this happening again is an incentive to find other trading platforms.
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Snakes Alive
(@snakesalive74) relatou um problema
@IGClientHelp @IGSquawk "Some users", "intermittent"... hmmm....
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Angello B
(@AngeloR30700761) relatou um problema
@IGClientHelp Are you joking your whole global server is down since 2.30 UK, Singapore platform. Not just me either.
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Sas
(@sarahjennings01) relatou um problema
@IGClientHelp @IGcom Service has been terrible... no access at all. Thinking of going to #uniswap
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titan1234M
(@Titan1234M) relatou um problema
@IGClientHelp @IGSquawk IT IS A RECURRENT PROBLEM AS SOON AS USA OPENS. YOU NEED TO INVEST IN A BETTER SERVER/BANDWIDTH ETC. CAPS WERE NOT INTENDED.
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HR1234
(@Am1n0_LDN) relatou um problema
@IGClientHelp you still down?
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PureRogue369
(@PureRogue369) relatou um problema
@IGClientHelp An English language EU call line number for existing clients please. Below not working Existing clients: +35 318 009 95364
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Mike
(@mikerwarner) relatou um problema
@IGBank @IGClientHelp I was locked out due to technical difficulties on your part and lost out on closing a trade for $10 now it’s down $20 that’s a $30 swing y’all ****** me on.
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AndY B
(@Bowen85AI) relatou um problema
@Kyle_Reed @IGClientHelp Had this problem yesterday but them put a limit to my stop position so I couldn’t move it lower forcing me to with close or wait for it to close automatically. #crimewatch
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Amit Panchal
(@amitpanchal76) relatou um problema
@IGClientHelp as a customer I expect a solid service and this unreliability all week is not what I need. How can you compensate me ?
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Ale
(@dirossiale) relatou um problema
@shabakNuke @picfwd @IGcom When you get through the consumer dept. the recorded message will tell you that they're currently busy. Just ignore that warning of delayes and wait for someone to answer you withing probably less than five minutes. Good Luck. IG index are really bad during the volatile times.🤞
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awais aaa
(@aaa_awais) relatou um problema
@IGClientHelp It's not intermittent ..it is quite consistent problem now. Please fix this..otherwise I have no choice to leave this platform...we are paying 10$ per trade comparing with IB which is costing only 1$..We deserve better service than this.
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Steeve S
(@steeve_inv) relatou um problema
@EzIntenso @IGClientHelp Same here... even if I manage to log-in it crashes... it's ridiculous, been with IG since 2015 with no major issues but this does it. Have emailed them asking for compensation and am looking to change broker.
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shabak
(@shabakNuke) relatou um problema
@Openskies13 @IGcom Contact FCA - tell them about situation and fill complain (someone here already gave this advice). On dip I could buy shares for 100k as i like the stock - because of them I could not. Lots of money lost 🤓 And hold it :D #GME #TheFCA
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.
(@serocan95) relatou um problema
@IGClientHelp @IGcom Literally every time there is market volatility your servers go down... this cannot be coincidence. At least then do not advertise yourselves as the best brokerage frim in the UK. $CLOV $KMPH $GME $AMC
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The vicious
(@Thevicious5) relatou um problema
@IGcom @luxmanage1 Yeah I get a real sense of 'urgency' when it's down for this long
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sam
(@jamsugg) relatou um problema
@IGClientHelp @IGcom App fully down for me and has been since 14:30 on the dot 🤔. And even if/when I did eventually manage to login via laptop it won’t let me trade!! Absolute shocker 🤬
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Kyle Reed
(@Kyle_Reed) relatou um problema
@IGClientHelp Publish the link to Pro-Realtime for everyone :- if this might just be a case of MyIG that's broken
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SNW
(@SamanthaWork) relatou um problema
@IGClientHelp Hasn't been an intermittent issue but continuous on both web and mobile platforms
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Pav
(@Pav10110183) relatou um problema
@IGcom guys, this week has been the poorest platform performance I can remember. What are the underlying problems for the service issues?
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AndY B
(@Bowen85AI) relatou um problema
@nylelevi @IGClientHelp Same, used @IGcom when it was IG trading never had a problem. I’ve won some and lost some. But this is not losing this is steeling. The big boys don’t like to take the hit and expect us to all get wiped out.
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tinman
(@Man_Tin_Man) relatou um problema
@IGClientHelp Its an not intermittent issue, its a not working at all issue.....
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Origami lover
(@mojn89) relatou um problema
@IGcom Poor service