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A IG é a maior corretora de câmbio e contratos por diferença (CFDs) do mundo. A empresa oferece acesso global a uma linha de produtos abrangente que inclui negociação de câmbio, índices de ações, ações individuais, setores de ações, commodities, criptomoedas, títulos e taxas de juros. A oferta de serviços é disponibilizada em uma variedade de plataformas de negociação baseadas na Web e para dispositivos móveis de nível profissional.
Mapa de Falhas e Interrupções Completo
RetiradasProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço IG que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço IG. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da IG em nosso site.
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Plataforma de Negociação (70%)
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Login (20%)
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Website (10%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Plataforma de Negociação | |
 Brandenburg an der Havel |
Plataforma de Negociação | |
| Leer |
Login | |
| Leer |
Plataforma de Negociação | |
| Hannover |
Plataforma de Negociação | |
| Stade |
Plataforma de Negociação |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço IG
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Jason Hennessy
(@JasonHennessy6) relatou um problema
@IGClientHelp The spread value does not show in the web platform for all instruments particularly stocks Is there an issue as it shows on mobile
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Eddy edster
(@eddy_tedster) relatou um problema
@IGClientHelp When will "C&C Group PLC Rights Issue" be converted into tradeable "C&C Group PLC" positions as the conversions have all taken place and rights instruments delisted?
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STUPPYTRADER
(@stuppytrader) relatou um problema
@IGClientHelp hey your crap platform seems to be down again… nothing on your Twitter feed and unable to trade… great service
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Lavina Emotions
(@lavina_emotions) relatou um problema
@IGcom IG has stolen my profit! Recently from my account Account ID: KWCUH IG has stolen all my profit!!!! They just cancelled all my profit which i has done. They do not reply to e-mail, do not provide official letter. this is terrible!!! I demand to bring back my profit!!!!
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Marc MacConchradha
(@tambourciles) relatou um problema
@IGcom Just wondering if you're down for upgrades.. I still have a small account with you and doing eow checks. Usually I get a downtime email a few days ahead but I searched and can't see anything.
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Mark Rothwell-Brooks
(@mark1717) relatou um problema
@IGClientHelp Your platform is down AGAIN. what's the ETA this time?
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Bob
(@Bob05824416) relatou um problema
@IGClientHelp hi I get an an unexpected error message when trying to log on this evening..........I was fully operational this afternoon.......if status page indicates everything is operating ok.
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Larus
(@MrLarus) relatou um problema
@IGClientHelp Hi. Please note that the market wasn't in auction, your idiots had suspended trading in the stock whilst all other brokers were offering a full service
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BigBooba
(@BigBooba3) relatou um problema
@IGcom where is the statement regarding the ongoing settlement issues with Citi? Well past settlement date of shares traded 7th June, is it you or Citi keeping those funds? What are they doing with them and how long do you/they intend to withhold them?
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Can't think of a cool name yet
(@R16025131) relatou um problema
@IGClientHelp 1. Would have been nice to be pre warned 2. Other brokers continued trading normally without any issues With respect, another excuse & terrible Comms & resolution, again! Started the process of moving accounts regardless
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🕗ontheup🕟
(@pjb2go) relatou um problema
@EstebanMaccers @MBdaytrading @IGcom I guess that works both ways tho, if u are scaling down a losing trade too?
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💱
(@BOYBANDMONEY) relatou um problema
@IGcom customer service is quite disappointing
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Zara
(@zarazaib1) relatou um problema
@IGClientHelp @IGcom Honestly I’m on the verge of doing that! They have zero customer service! What is wrong with you people? If you don’t have enough people then hire me! Lol
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Bludhaven von Carstein
(@vonBludhaven) relatou um problema
@IGClientHelp orders can't get through... is the site having issues?
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Mike Belmore
(@MikeBelmore1) relatou um problema
@IGClientHelp My account has been locked because I had trouble remembering my password. I changed it but I am still locked out
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WheelieDealer
(@wheeliedealer) relatou um problema
My mate @ZJS_Ret has spoken to @IGcom and it is possible to create up to 5 partitioned Accounts under the one Login !! I'm so pleased and I can get my New System Test started very soon (assuming I can figure the tech out but looks easy). Thanks Zyg !!!
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kanayo
(@hkk456) relatou um problema
@IGClientHelp Now no problem I am happy
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Sean
(@sean_handle) relatou um problema
@IGcom "cannot login to account". You must call their support desk to troubleshoot login issues?! 47 minutes on hold and still no answer
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Dr Dan Jones 🇦🇶🌊👩💻
(@DanJonesOcean) relatou um problema
@ft_content @IGcom Ugh. Leave the oil in the damn ground already.
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DavR0s
(@davinvestor) relatou um problema
@IGClientHelp Any more update on whether it is wise to open new positions? Logging in was very slow but I am in at present but I dont want to open new positions to find i cant exit as reported by others. ATM given your message, i have stopped opening new positions?
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l77pahtrader
(@joe007_) relatou um problema
@IGClientHelp kindly get some one to answer the phones for existing clients -customer service ?
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mike cos
(@mikecosgrove) relatou um problema
@IGcom @ChrisB_IG @VictoriaS_IG You guys are losing so much potential business it’s unreal. A client of mine called rang you to find out more details about your pricing of options under your SB accounts. Waited 25 mins and put the phone down. He then went to Saxo with over £450k in capital. Sort ur **** out
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Rob Wombwell
(@baldybobby) relatou um problema
@IGClientHelp seems to be an issue with your alerts today. Triggering on your app, but not pinging to my phone. Please advise.
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Ed Poole
(@_ewp) relatou um problema
@IGClientHelp Hi, none of my positions are appearing on the charts. Is this a known problem?
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PI_bloke
(@neverton_29) relatou um problema
@MrLarus @IGClientHelp Jeez. Everytime Iget hacked off with my platforms I here about another problem with IG. Added 3 lots #ORPH this morning.
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rbiggs
(@illgetugadget) relatou um problema
what a joke by #AAL today, given shareholders these Thungela shares; they aren't even posted to my account by @IGClientHelp and they are already down by almost -50%... 🤬 nice perk then lol
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Frenzy -
(@FrenzyHr) relatou um problema
@IGcom you have poor poor pooor customer service it’s incredible how poor it is.
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PhDtrader
(@PhDtrader) relatou um problema
@IGClientHelp hi, arabica coffee daily spread is currently 60 points. Usually 20 points. Yet Sep expiry is 50 points. Is there currently an issue with arabica coffee pricing? Thanks
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Louise Heaton
(@Louise_Emma_H) relatou um problema
@IGcom are you down? Cannot log in
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Mark Rothwell-Brooks
(@mark1717) relatou um problema
@IGcom Your platform is down - what's the ETA for getting this back up? unacceptable