Status de IG: problemas de negociação e relatos de interrupção

Problemas nas últimas 24 horas

O gráfico a seguir mostra o número de reclamações sobre falha no serviço IG que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.

Problemas mais relatados

A seguir estão os problemas mais recentes relatados pelos usuários da IG em nosso site.

• Plataforma de Negociação (50%)
• Website (25%)
• Login (25%)

Mapa ao vivo de interrupções

As últimas reclamações sobre falhas, interrupções e problemas vieram de

City	Problem Type	Report Time
Berlin	Login	há 20 dias
Southwark	Login	há 20 dias
Radstock	Website	há 1 mês
Kendal	Plataforma de Negociação	há 2 meses
Leer	Plataforma de Negociação	há 2 meses
Portsmouth	Plataforma de Negociação	há 2 meses

Mapa de Falhas e Interrupções Completo

Discussão da comunidade

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Reclamações sobre problemas no serviço IG

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  PeeKay (@PrasKon) relatou um problema há 10 segundos

  @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?

• 
  Martha (@Martha_aka_eve) relatou um problema há 2 minutos

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  Jumpers for Goalposts (@UKFootie66) relatou um problema há 4 minutos

  @englandcricket @IGcom What an awful bowling line up

• 
  SJ (@stuuk1) relatou um problema há 7 minutos

  @joe31756 @IGcom @ChrisB_IG Exactly this. I was well down on FTSE and this week has been beautifully corrected! Same happened before Christmas on Dow

• 
  QuantumX (@QuantumStateX) relatou um problema há 8 minutos

  @IGcom Customer Service Down

• 
  scottie (@dingle1964) relatou um problema há 9 minutos

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  IG Client Help (@IGClientHelp) relatou um problema há 9 minutos

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  John Anderton (@AndertonJohn) relatou um problema há 11 minutos

  @IGcom @AngelineOng Have you looked at the way almost every fund is performing ? All still well down on Oct 21 levels and wallowing in the choppy markets caused by interest rate rises and traders see saw reactions.

• 
  Trading Floor Audio (@TradeFloorAudio) relatou um problema há 16 minutos

  @IGcom They traded 5.08% intra-day on Wednesday of last week Down nearly 100bp in just two and a half trading sessions !!!!! Quite unbelievable move

• 
  SimplyGreat (@MiaJenkinsonXXx) relatou um problema há 20 minutos

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  CarlRambo2025 (@CarlRambo2025) relatou um problema há 25 minutos

  @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

• 
  AnnRaj (@anandhichetlur) relatou um problema há 27 minutos

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  ShareSpeccy (@ShareSpeculator) relatou um problema há 27 minutos

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  Dr Prakash Nayak (@SRIPRAKASH76) relatou um problema há 29 minutos

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  Devan Patel (@Devan312) relatou um problema há 33 minutos

  @IGcom I have been struggling to get my funds from my account, I got a automated email saying I need to verify my account, I am happy to send my documents to a safe email address but no-one even replies from your emails so hesitant to send my documents at the moment, please help

• 
  jelt (@InfoJelt) relatou um problema há 33 minutos

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  #TPAE (@TpaeSkinnykat03) relatou um problema há 34 minutos

  @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

• 
  Mercedes Alfon (@Mers98) relatou um problema há 36 minutos

  @schnitzeldaboss @maisielatto @IGcom This Uniswap exploit is a major issue that needs to be addressed. Why isn't an[yone talking about it? Check out my TL - I retweeted it(_

• 
  richard bayliss (@rbaylis256) relatou um problema há 41 minutos

  @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all

• 
  Zach Brierley (@Z_brierley) relatou um problema há 44 minutos

  @englandcricket @IGcom Has James Vince ever had a good score for England? Truly awful player

• 
  Trader nomad (@trader_nomad) relatou um problema há 45 minutos

  Do not try to open the account with @IGcom it is a nightmare. I sent my personal documents, two different bank account statement from two banks for address verification yet they claim for six weeks it is not enough defying their own rules!!! Further more telephone number they claim they can not reach although I am talking with their support on WhatsApp from that number! Completely ridicolous

• 
  KryptoBeast (@BeastKrypto10x) relatou um problema há 46 minutos

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  Tom Morris (@TomMorris16) relatou um problema há 46 minutos

  @englandcricket @IGcom The worst bowling attack I've ever seen

• 
  joe ele (@joe31756) relatou um problema há 49 minutos

  @IGcom Quarter and monthly Options expiry this week for this reason the oil price is down

• 
  Macro Joe (@wealthelf) relatou um problema há 51 minutos

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  matt (@clarityenjoyer) relatou um problema há 52 minutos

  @englandcricket @IGcom Terrible team

• 
  Harald Hadrada (@HaraldHadrada2) relatou um problema há 55 minutos

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  Matt (@MattySP500) relatou um problema há 55 minutos

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Spl183 (@Spl1831) relatou um problema há 56 minutos

  @IGClientHelp I cannot log into SB platform ? I can log in to Account Page but then freezing whenever try to get into platform over past 30 mins. Is this a known issue ? If so ETA on being fixed please ?

• 
  gin&pinklemonade (@Woodywudpeck) relatou um problema há 59 minutos

  @IGcom @IGSquawk ..I can't access your financial spreadbetting account ..message says "Bad request" ...any reported issurs please .I need to access my account on my laptop