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Está tendo problemas? Envie uma reclamação abaixo.
A IG é a maior corretora de câmbio e contratos por diferença (CFDs) do mundo. A empresa oferece acesso global a uma linha de produtos abrangente que inclui negociação de câmbio, índices de ações, ações individuais, setores de ações, commodities, criptomoedas, títulos e taxas de juros. A oferta de serviços é disponibilizada em uma variedade de plataformas de negociação baseadas na Web e para dispositivos móveis de nível profissional.
Mapa de Falhas e Interrupções Completo
RetiradasProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço IG que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço IG. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da IG em nosso site.
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Login (52%)
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Plataforma de Negociação (31%)
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Website (17%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Berlin |
Plataforma de Negociação | |
| Leer |
Login | |
| Kassel |
Login | |
 Brisbane |
Login | |
| Bad Dürkheim |
Plataforma de Negociação | |
| Solingen |
Plataforma de Negociação |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço IG
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Saffron
(@Saffron33996036) relatou um problema
@IGClientHelp I have not been able to access/withdraw my funds for what is now 7 days - this is unacceptable! I have lost a of money in the mean time. And now the team has closed for the weekends - I need the money NOW. What sort of service is this? #poorcustomerservice
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Saffron
(@Saffron33996036) relatou um problema
@IGClientHelp @IGcom Why am I paying share commission fees for such poor customer service? @freetrade I am coming your way
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Joshua Mahony
(@JMahony_IG) relatou um problema
@thebetterquest1 @IGcom Well yes but we cannot keep thinking about how great the current HPI figures are without recognising that demand could completely dry up in a month or two... To a large extent that has been why the recovery has been slow for housebuilders though so partially priced in.
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newone11
(@newone1115) relatou um problema
@IGClientHelp I have account problems tried to email but no help
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newone11
(@newone1115) relatou um problema
@IGcom I’m having problems with my investment Account I’ve emailed & try to call can’t get through
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david allen
(@davidalexallen) relatou um problema
@IGClientHelp what is happening i cant even get to my account? app not working website not working? @IGTRADING1
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PUMP MY BAGS
(@ElcryptoEscobar) relatou um problema
@CMCMarketsAusNZ Your customer service is **** I couldn’t even get my password changed through your website it wouldn’t send me the reset code I’m now using @IGcom
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Jiacoco
(@Jiacoco1) relatou um problema
@IGcom hi IG your app is not working properly. When I login I couldn’t open my share trading account. It says ‘unexpected error occurred’. Can you please fix this issue ASAP?
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Kat K
(@Kaataa_K13) relatou um problema
@serocan95 @Trading212 @IGcom What do you mean that they rejected your withdrawals?! That's not right... And yes the tax free spread betting is good. The only issue I have is that you can't average your price and instead you have to keep opening new positions
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Anthony Howells
(@RevdAnthony) relatou um problema
@IGClientHelp Anyone monitoring IT? Web and app platforms both down.
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Vibhor
(@vibhorjains) relatou um problema
@IGcom waiting for account activation since quite long and not able to get any help from your Helpdesk. Nobody is even reverting to emails.
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Sphiwe
(@Sphiwe70143069) relatou um problema
@IGClientHelp I would really appreciate it if I can get help i have been waiting since yesterday for a reply
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Kat K
(@Kaataa_K13) relatou um problema
@NoCensCH @Trading212 @IGcom Sure and I don't think anyone had any issue with them having bigger spreads comlared to competitors before people were entering into position, but changing spreads to force people into losses on existing positions is not OK
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Dylan Evans
(@theotherdylan) relatou um problema
@PeterSedge @IGClientHelp Just signed up with @IGcom yesterday and unable to login, how often does this happen?
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Gaurav Chaudhary
(@gauravdott) relatou um problema
@IGClientHelp I have sent a direct message for support to my query. Do you mind please responding to that?
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Mark
(@TweetMeADollar) relatou um problema
@IGcom who can I email regarding an dividend withdrawal issue on my share account. Tried @IGClientHelp but no luck, support chat but no answer, and email but no reply for a few days
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Settling Trades
(@settling_) relatou um problema
@IGClientHelp @IGClientHelp my account already got approved but i am not satisfied with support team. I am having some issue and i am not hearing much from your support team either
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david allen
(@davidalexallen) relatou um problema
anybody else having issues getting through to trading desk of @IGTRADING1 @IGClientHelp i wait 30mins and nothing, or 15 and then get cut off!
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Settling Trades
(@settling_) relatou um problema
@Alana04728407 @IGClientHelp @Alana04728407 can you dm me. I got account approved already . now its just that their support is non existent and i got my funds stucks although not much as i used those funds for just trying out things on IG
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Kat K
(@Kaataa_K13) relatou um problema
@IGcom could you please DM me? I need help with opening CFD account
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cryptobergo
(@bergosbg) relatou um problema
@JMahony_IG @IGSquawk @IGClientHelp Hi, the fact I couldn't move my stop resulting in me losing return! This is not acceptable...what's the email address so I can make a formal complaint?
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fabios
(@fabios23639271) relatou um problema
@IGClientHelp need help on the account Rafael Longui - need somone to call to make a deposit the card system wasnt working please call asap.
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Kat K
(@Kaataa_K13) relatou um problema
@serocan95 @Trading212 @IGcom That's why I withdrew all my money and went to IG! T212 are so bad
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blondeamon
(@blondeamon) relatou um problema
@IGcom It's disgraceful to raise your CFD prices by 250% for the same service. At least lower your minimum prices, £10 is way too much!!
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Zak M
(@mcintyre2009) relatou um problema
@IGClientHelp is it possible to get my account reactivated here? I assume it’s suspended because I haven’t used it. I don’t really have time to phone customer service
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fabios
(@fabios23639271) relatou um problema
@foodielondoner @IGcom @IGClientHelp Market what? you must be kidding there is no move on the market and you are using this excuse come on! Help your clients!!!
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Tim Jones
(@foodielondoner) relatou um problema
Useless @IGcom @IGClientHelp this is the SECOND DAY in a row I have sat on hold for an eternity waiting for someone to be bothered to pick up the phone and help me switch my 2FA to a new device. I think I will be closing my IG account at this rate. Useless.🤬
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Kat K
(@Kaataa_K13) relatou um problema
@chileshewabo Hi, it arrived this morning some of which is already sitting with @IGcom I had a look at @Plus500 - I know you were also looking for minimum 1:5 , but they had all EV at 1:1 so doesn't suit me. Also no pre & post market. Great customer service though
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Saffron
(@Saffron33996036) relatou um problema
@IGcom I have not been able to access/withdraw my funds for what is now 7 days - this is unacceptable! I have lost a of money in the mean time. And now the team has closed for the weekends - I need the money NOW. What sort of service is this? #poorcustomerservice
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Martyn Paul
(@MartynPaul1) relatou um problema
@IGcom Morning. I've sent numerous emails to you regarding an ongoing issue. I keep receiving holding emails and promises of contact but nothing for weeks. Any chance of some help? Thanks (Name Martyn Paul)