Status de IG: problemas de negociação e relatos de interrupção

Problemas nas últimas 24 horas

O gráfico a seguir mostra o número de reclamações sobre falha no serviço IG que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.

Problemas mais relatados

A seguir estão os problemas mais recentes relatados pelos usuários da IG em nosso site.

• Login (43%)
• Plataforma de Negociação (43%)
• Retiradas (7%)
• Website (7%)

Mapa ao vivo de interrupções

As últimas reclamações sobre falhas, interrupções e problemas vieram de

City	Problem Type	Report Time
Montpellier	Login	há 15 dias
Narbonne	Login	há 15 dias
Charleville-Mézières	Website	há 15 dias
Figeac	Login	há 16 dias
Clichy	Login	há 21 dias
Sérignan	Plataforma de Negociação	há 27 dias

Mapa de Falhas e Interrupções Completo

Discussão da comunidade

Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.

Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.

Reclamações sobre problemas no serviço IG

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  Jam4U (@Jam4u_75) relatou um problema há 19 segundos

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  Buttercup Serenity (@cthao2101) relatou um problema há 2 minutos

  @IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you

• 
  Paul S (@Paul_S1979) relatou um problema há 4 minutos

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  RightOn (@RightOn10) relatou um problema há 5 minutos

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  Mr Downs (@MrD23English) relatou um problema há 7 minutos

  @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

• 
  Matt (@MattySP500) relatou um problema há 10 minutos

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  peter (@A7068AP) relatou um problema há 11 minutos

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  andy mufc (@AndrewFearn95) relatou um problema há 12 minutos

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  Andy Gill (@andygill76) relatou um problema há 14 minutos

  @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.

• 
  Rob ⭐⭐️ (@LordBadshot) relatou um problema há 17 minutos

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  dismantle_ (@JJJorange) relatou um problema há 17 minutos

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  STUPPYTRADER (@stuppytrader) relatou um problema há 18 minutos

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no substantive response; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

• 
  zenXV (@zenxv) relatou um problema há 18 minutos

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  Ric₿ezos (@BezosRic) relatou um problema há 20 minutos

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Matt (@MattySP500) relatou um problema há 24 minutos

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Harald Hadrada (@HaraldHadrada2) relatou um problema há 31 minutos

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

• 
  Matt (@MattySP500) relatou um problema há 32 minutos

  @IGClientHelp mobile login on iphone not working ?

• 
  rohitchad18 (@rohitchad18) relatou um problema há 33 minutos

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  MB (@MBdaytrading) relatou um problema há 35 minutos

  @IGcom not working on companies like vod even!!!

• 
  gin&pinklemonade (@Woodywudpeck) relatou um problema há 41 minutos

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  Gurkin (@gurkin192) relatou um problema há 41 minutos

  @IGcom Portal not working..... WTF?!

• 
  matt92 (@matt92__) relatou um problema há 44 minutos

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  DartronTrading (@DartronTrading) relatou um problema há 44 minutos

  @MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.

• 
  Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) relatou um problema há 45 minutos

  Over 15 minutes on the phone and still no answer @IGcom. Both app and website is down. Can’t lock the profit

• 
  Matt (@MattySP500) relatou um problema há 47 minutos

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) relatou um problema há 50 minutos

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

• 
  Singh V.R. (@Singhcricguy) relatou um problema há 51 minutos

  @englandcricket @IGcom Looks bad but Good luck to change the stat- The last time England won a test match in Australia was when- a. Kohli was yet to make his test debut. b. Joe Root didn’t play any one of his 161 Test matches.

• 
  fundamentally its a bargain (@its_fundamental) relatou um problema há 53 minutos

  @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

• 
  Mr R (@MrR1chmond) relatou um problema há 59 minutos

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  Rupert 🇬🇧 (@RGrauholz1871) relatou um problema há 59 minutos

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011