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Está tendo problemas? Envie uma reclamação abaixo.
A IG é a maior corretora de câmbio e contratos por diferença (CFDs) do mundo. A empresa oferece acesso global a uma linha de produtos abrangente que inclui negociação de câmbio, índices de ações, ações individuais, setores de ações, commodities, criptomoedas, títulos e taxas de juros. A oferta de serviços é disponibilizada em uma variedade de plataformas de negociação baseadas na Web e para dispositivos móveis de nível profissional.
Mapa de Falhas e Interrupções Completo
RetiradasProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço IG que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço IG. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da IG em nosso site.
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Plataforma de Negociação (79%)
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Website (11%)
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Login (11%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Plataforma de Negociação | |
| Hannover |
Plataforma de Negociação | |
| Stade |
Plataforma de Negociação | |
| Leer |
Plataforma de Negociação | |
| Berlin |
Website |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço IG
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Hendi
(@Hendi213) relatou um problema
@MrLarus My shares still haven't been transferred to Ciz on @IGcom yet. Ive called them once and now emailed. Terrible service, half the value likely to have gone by the time they get round to it
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🅒🅐🅘🅡🅝 🖥 📈 💼
(@CairnInvestor) relatou um problema
@profitseeker68 @ii_couk We are in a world where everyone wants more for their money, better value, better service. Such a shame some companies do not seem to understand this and think users will put up with it... voting with your feet is the best thing. Hope @IGcom is better for you and others 👍
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juciano
(@liamrees_) relatou um problema
@IGClientHelp on hold for 40 mins now, locked into trade as stop loss amendments all being rejected on one stock, help?
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bally
(@bally_o) relatou um problema
@IGcom Why I don't want to use IG. 1. There is not 2 factor authentication and when asked to the customer care there are no tokens left and if hacked the risk is ours 👏🏽
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AM
(@glassjawbone) relatou um problema
@IGClientHelp Fidelity upped their limit sell to 600% of the current price. This limit used to be only 50%. Why can't IG provide that service?
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CLs Daddy
(@thetaatthemoney) relatou um problema
@IGClientHelp Hi, couple things I've asked my account manager regarding but got nowhere. Could you please help? 1 - P&L does not reconcile across the account - different P&Ls shown under account balance, positions etc 2 - Trade analytics feature has great promise but.. 1/2
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Shan90 Aim Trader
(@Shan90aim) relatou um problema
@AimTerminator @ii_couk @IGcom Just gives him that error about buying an instrument
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Israr Ahmed
(@shoaibchand227) relatou um problema
@IGcom Lets crash tesla to show that idiotic psychopath market manipulator some lesson ! He's way too over his head now
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stuart
(@stuart06502042) relatou um problema
@IGClientHelp Can you help me, trying to trade KRBN.P but being told its a 'complex instrument and not eligible to be traded on my account'. I bought this 2 weeks ago and want to add more - can you help?
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Melaninsuki
(@melaninsuki) relatou um problema
@loveisaduel @IGClientHelp Please I can’t login my Ig account username @melaninsuki because my account was disabled please I need to recover my account help me Sir
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darlocst
(@darlocst) relatou um problema
@IGClientHelp my L2 dealer app - watchlist pro is not longer loading following an update applied this morning. Log file showing error which I have emailed.
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Trader Queen 👑
(@betrbiz) relatou um problema
@AOnung @IGcom Not a glitch. It's halted
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pixie
(@prc162) relatou um problema
@Fidelity_UK Worst customer experience ever. ISA transfer to @IGcom taken 4 months lost paperwork many times. Finally BACS transfer then cancelled and sent a Cheque in the post unbelievable. @Fidelity_UK living in the 80s. 🤡🤡🤡🎪🎪🎪
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ժгε (InfoSec Babysitter)
(@AOnung) relatou um problema
@IGClientHelp Can you sort out the glitch restricting me from trading $LMFA. Problem: ✴Displaying incorrect book cost. ✴inaccurate number of stocks. Been on the phone for 1hr+ now. Thanks!
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David Stephen
(@151design) relatou um problema
@IGClientHelp Since last week I have noticed many charts not displaying candlestick data for anything other than daily timeframes? The price position at the time is displayed, but nothing proceeding it during that day. Is this a system-wide problem at the moment?
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Tom Bore
(@tombore_sweetie) relatou um problema
@IGClientHelp Hi, is there any update on this as Dollar Basket is still not working in demo? Thanks
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Harald Hadrada
(@HaraldHadrada2) relatou um problema
@keya5000 @IGcom @ii_couk Its 2021 its not hard and tons want the service now not down the line. Time is money.
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David
(@DaveyD95) relatou um problema
@IGcom Doesn't stop your live chat being unable to work out anything and then fobbing customers off saying they will email to help and then don't, doesn't inspire any confidence to switch fully to yourselves
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vincent
(@dagama1) relatou um problema
@IGcom They are awful people to deal with. My regret investing in this platform. Don't try it.
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Aurelius M
(@Aurelius_astro) relatou um problema
@IGClientHelp how to report a bereavement of a customer?
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ADAMSKI-LSE
(@1980adamski) relatou um problema
@Hendi213 @IGcom Hi I'm currently trying to sort out my issues with them. Mine has come back today but obviously about 35% down so im trying to get compensated as was not my fault , I will keep you updated on the progress . What a bloody nightmare
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Robert Hewins
(@rhewins) relatou um problema
@IGClientHelp can you please tell me when the problem with the chart for US Oil Crude will be resolved for spread betting? It stopped working on 30 April - there are no candles to see. I am a student following a trading course using a demo account and unable to trade oil!!!!
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Eddy edster
(@eddy_tedster) relatou um problema
@IGcom Will there be a Client Help account there too and if so will it be possible to get help unlike it seems to be on Twitter?? @IGClientHelp is always completely unresponsive
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Daniel
(@Dan_The_Maiin) relatou um problema
@IGClientHelp Hi, are you aware of the issues with some of your stocks? I can't edit/close amazon and the current profit is incorrect.
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Savio silva
(@Saviomsilva) relatou um problema
Ig platform issue @IGcom Unable to close nasdaq 100 Called support and was told is sporadic but it isnt two friends having same issue
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Eddy edster
(@eddy_tedster) relatou um problema
@IGClientHelp - Is there an issue with the twitter feed list down the right hand side of the trading platform. It does not seem to update automatically today (as it did not yesterday)? #IGPlatformIssue
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Matt Skave
(@MattSkave) relatou um problema
@IGcom I wish this pistorious looking mofoker would **** off
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David
(@DaveyD95) relatou um problema
The great thing about having opened an @IGcom account is that they won't allow me to place any trades and their online chat and email service are nigh on useless so don't even know how to fix an error. Unusuable cash is king
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Blueflush
(@BlueflushUK) relatou um problema
@IGClientHelp This issue has still not been resolved - pretty poor to have such a widespread issue with your charts. Impacts all the backwards looking TA indicators.
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Rudy65
(@Rudy65uk) relatou um problema
@IGClientHelp Hi, both my ipad app and laptop are blank on the trading days between 29th March and 12th April for the daily charts. I have closed down and reopened to no avail. Please can you suggest how this can be resolved. Thanks