Status de IG: problemas de negociação e relatos de interrupção

Problemas nas últimas 24 horas

O gráfico a seguir mostra o número de reclamações sobre falha no serviço IG que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.

Problemas mais relatados

A seguir estão os problemas mais recentes relatados pelos usuários da IG em nosso site.

• Login (50%)
• Plataforma de Negociação (40%)
• Website (10%)

Mapa ao vivo de interrupções

As últimas reclamações sobre falhas, interrupções e problemas vieram de

City	Problem Type	Report Time
Paris	Login	há 10 dias
Brussels	Plataforma de Negociação	há 12 dias
Upminster	Login	há 14 dias
Bouzigues	Website	há 1 mês
Badajoz	Plataforma de Negociação	há 1 mês
Ciempozuelos	Plataforma de Negociação	há 1 mês

Mapa de Falhas e Interrupções Completo

Discussão da comunidade

Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.

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Reclamações sobre problemas no serviço IG

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  peter (@A7068AP) relatou um problema há 1 minuto

  @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

• 
  Paul S (@Paul_S1979) relatou um problema há 1 minuto

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  mark (@sociedadboy) relatou um problema há 4 minutos

  @englandcricket @IGcom Stupid shot

• 
  Martha (@Martha_aka_eve) relatou um problema há 5 minutos

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  Kryptogem110x (@kryptogem110x) relatou um problema há 11 minutos

  @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

• 
  rohitchad18 (@rohitchad18) relatou um problema há 15 minutos

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  Steven Rowe (@Stevenrowe25) relatou um problema há 20 minutos

  @AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) relatou um problema há 22 minutos

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) relatou um problema há 25 minutos

  @englandcricket @IGcom It's okkk.. no problem

• 
  TomMcAdamNo5 (@McAdamNo5) relatou um problema há 27 minutos

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  Cam (@CamTortola97) relatou um problema há 28 minutos

  @IGClientHelp Issue with platform?

• 
  IG Client Help (@IGClientHelp) relatou um problema há 30 minutos

  @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

• 
  justaman (@justamantrading) relatou um problema há 32 minutos

  @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

• 
  Andrew Whitaker (@whitaker_andrew) relatou um problema há 32 minutos

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  Dougparkspropertynest (@network_surrey) relatou um problema há 35 minutos

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  Rupert 🇬🇧 (@RGrauholz1871) relatou um problema há 37 minutos

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  Bazzer (@baz_trading) relatou um problema há 37 minutos

  @ShareSpeculator @IGClientHelp Yeah same error

• 
  Matt (@MattySP500) relatou um problema há 37 minutos

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Penny Share Trader (@Penny_Shares) relatou um problema há 40 minutos

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  Casino Capital (@CasinoCapital) relatou um problema há 41 minutos

  Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

• 
  Rosen (@AZMIH_Rosen) relatou um problema há 41 minutos

  @englandcricket @IGcom Absolutely school boy error from #HarryBrook

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) relatou um problema há 41 minutos

  @IGcom flash crash again huh

• 
  matt92 (@matt92__) relatou um problema há 42 minutos

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  Emeka N (@emeka89) relatou um problema há 46 minutos

  @IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

• 
  Noah Silverman, PhD (@noah_phd) relatou um problema há 50 minutos

  @igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.

• 
  Jess-No flags because I actually am British (@JessSalop) relatou um problema há 54 minutos

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  Amynah (@Amynah_Aziz) relatou um problema há 54 minutos

  @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?

• 
  Tarjei Thomassen (@technoteee) relatou um problema há 55 minutos

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  Gurkin (@gurkin192) relatou um problema há 55 minutos

  @IGcom Portal not working..... WTF?!

• 
  IG Client Help (@IGClientHelp) relatou um problema há 59 minutos

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.