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A IG é a maior corretora de câmbio e contratos por diferença (CFDs) do mundo. A empresa oferece acesso global a uma linha de produtos abrangente que inclui negociação de câmbio, índices de ações, ações individuais, setores de ações, commodities, criptomoedas, títulos e taxas de juros. A oferta de serviços é disponibilizada em uma variedade de plataformas de negociação baseadas na Web e para dispositivos móveis de nível profissional.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço IG que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço IG. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da IG em nosso site.
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Plataforma de Negociação (86%)
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Website (14%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
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| Plataforma de Negociação | ||
| Plataforma de Negociação | ||
| Plataforma de Negociação | ||
| Plataforma de Negociação | ||
| Plataforma de Negociação | ||
| Login |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço IG
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Over and Out
(@AntiNattProUK) relatou um problema
@afneil do you care about UK retail investors getting screwed? Today IG has done a @RobinhoodApp and without warning shut down its customers from trading in $AMC and $GME stocks. Only option left for some customers is to sell at a loss. @IGClientHelp
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PI_bloke
(@neverton_29) relatou um problema
@ZaksTradersCafe As a potential new IG client perhaps they could just answer my email to their new customer email sent last Tuesday? Seems to be nothing but complaints on here however so maybe I should go elsewhere @IGcom
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adrian green
(@itsadriangreen) relatou um problema
@IGcom restricts buying more $GME and $AMC since monday! And you need a 100% margin to keep it open bought at 2,78 **** you! WE ARE NOT SELLING! HOLD THE LINE
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Demon Trades
(@TradesDemon) relatou um problema
@jaeson72 @IGcom Had zero issues trading AMC personally, I have a 350 mbps connection. This is rife manipulation to protect hedge funds and screw over private investors. What’s good for you is not good for everyone. People will loose millions because of this fraudulent behaviour.
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Julia
(@LilJulesSwoops) relatou um problema
@IGcom Bad move.
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Bazinga Smith
(@bazinga_smith) relatou um problema
@RwKipz @IGcom Just sent them an e-mail. Already put in a complaint to FOS about Trading 212.
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mohammed aliyu
(@mohamme98410314) relatou um problema
@PREETAMOO7 @IGcom I got my account retrieved with the help of cyber_pro02_ on instagram he is really reliable
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IFS Scotland
(@cbifs) relatou um problema
@IGcom If you want to see volatility have a look at bitcoin. IG platform copes no problem.
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Dazzle
(@afrodazzle) relatou um problema
@IGClientHelp What other service should I move to? Can't stay with IG after this...
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Rex Samuelson 🔝
(@RexRsamuelson) relatou um problema
de
Cape Town, Western Cape
@IGcom IG you are a joke ... platform down at least three days in a row just as US markets open ... and now this. You don’t understand the meaning of service ....
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Davidb
(@dbarbour100) relatou um problema
@IGcom IG - Why does banning the buying of Gamestop and AMC shares prioritise the service you give to your clients ?. All you're trying to do is protect the shorters. I will seriously consider closing my account if you can't explain, and hope others do also.
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CryptoChris
(@CryptoChrisBTC) relatou um problema
@IGcom But your allowing sales! You disgust me! Another customer gone. I expected more.
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Il Gobbo Juventino
(@juvejuve2021) relatou um problema
@IGcom Dreadful support, long call times, poor overall response times, deposits not being credited on time, platform frequently down in the last week..... And now this? Seems you're going all out to convince us to move our accounts elsewhere. Bravo sirs, bravo. I accept.
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Wiggly
(@wormboyslim) relatou um problema
The fix is in boys, @IGcom now no longer allows new positions in GME or AMC #GameStop
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Greg Neal
(@C0nfu5) relatou um problema
@IGcom Down for multiple days in a row and now you do this. You are a Joke! Will be changing brokers
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Rieces Wierder 🇭🇰 🇬🇧🧶📿⚔️🚀
(@WeirderRieces) relatou um problema
@IGcom The FCA have already said they are watching for this and will crack down.
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SJ - AKA Sexy Beast
(@jo94754844) relatou um problema
@RyannWills @IGcom I think they are all a bit **** frankly . I havnt had to many issues with HL but I thought 212 were the better option
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Habib El Amiri™
(@LongTradeBrain) relatou um problema
@IGcom Can you please explain to your existing customers why your platform was unreliable last week? Can we expect this to happen again? I don't own those tickers myself and I don't understand why was your platform down because of this.
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Whoscbsdomo
(@Whoscbsdomo) relatou um problema
@IGcom & how are you prioritizing the service you give existing clients if existing clients can’t buy what they want ? Unless I misunderstood what was wrote ? Prioritizing my needs is making sure I’m able to buy whatever I want at whatever price as long as I can afford to. “ TRY AGAIN!
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Ricky
(@RickyToddz) relatou um problema
@IGcom You mean they’ll be reviewed if the price comes down!! Sickening that you use interruption to poor service to not allow new positions, but whats worse is if your in a position you need 100% margin!! Shocking! A lot clients will leave you for this @TheFCA hope your monitoring this
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Yups
(@Dannystorer) relatou um problema
@IGcom have just stopped people buying new GME or AMC. The fix is in. #TheBigShortSqueeze
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Jeremiah Von Poppleton III
(@JemPoppleton) relatou um problema
@IGcom I can certainly see the point, the responsibility for stability of the platform as a whole is much more important than the restriction of two equities. Its likely your systems detected the traffic flow as a DDOS attack and started rejecting any other api calls made to it.
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David Fajardo
(@dfajardito) relatou um problema
@IGcom So which broker in the UK folks? Once this is done I am closing down. @FSCS I dont think putting margins up to already opened stocks is a good conduct.
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Over and Out
(@AntiNattProUK) relatou um problema
@ftweekend you ran a story today about wallstreet bets. Today IG has done a @RobinhoodApp and shut down its customers from trading in $AMC and $GME stocks. Only option left for some customers is to sell at a loss. Anybody know a willing UK Class-action lawyer? @IGClientHelp
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Bazinga Smith
(@bazinga_smith) relatou um problema
@JohnRoycroft @IGcom Just saw India banned crypto (again)... That will be the next thing they clamp down on.
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LovetheGOAT
(@GLOATofGOAT) relatou um problema
@TradesDemon @IGcom Basic membership is £9.99 a month and you get £7.99 credit back every month which valid for 3 months. Commission is £7.99 for share dealings. But if you pay £19.99 a month you still get £7..99 back and commission goes down 3.99 for UK & 4.99 for USA. SIPP is the same.
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Tom H
(@hobbzee) relatou um problema
@MoochyWoochyWoo @IGcom @Watermelon_AIM Yeah it’s been a real pain in the ***. It’s been fun to watch but get the volumes down so we can trade again imo!
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Ryan Wills
(@RyannWills) relatou um problema
@jo94754844 @IGcom Good job you don’t! Absolutely woeful to say the least, Trading212 has been down as well 🙄🤭
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Ellie Jay
(@EllieJaycountry) relatou um problema
@IGcom Last three days at the US open app has failed to work “technical issues” probably covering their own positions , my other no issues no limits no restrictions.
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Yeetbread
(@YeetBsbakery) relatou um problema
@granty3333 @IGcom Yeah well it’s not their decision of when I can buy and sell with my own damn money.