Mapa de falhas e interrupções no serviço Arlo
O mapa de interrupções a seguir mostra os últimos locais em todo o mundo onde usuários do serviço Arlo relataram estar tendo problemas e interrupções. Se você estiver tendo problemas com o serviço Arlo e sua área não estiver listada, não deixe de de enviar uma reclamação abaixo
O mapa de calor acima mostra onde os relatórios de mídia social e enviados por usuários mais recentes estão agrupados geograficamente. A densidade desses relatórios é representada pela escala de cores conforme mostrado abaixo.
Usuários da Arlo afetados:

A Arlo Technologies é uma empresa de automação residencial que fabrica câmeras sem fio e sistemas de segurança residencial. A empresa é propriedade da Netgear.
Locais mais afetados
Nos últimos 15 dias, as reclamações sobre interrupções e problemas tiveram origem em:
Localização | Reclamações |
---|---|
Paris, Île-de-France | 18 |
Longmont, CO | 10 |
Hamburg, HH | 7 |
Frankfurt am Main, Hessen | 6 |
Berlin, Land Berlin | 6 |
Melbourne, VIC | 5 |
Leipzig, Saxony | 3 |
Brisbane, QLD | 3 |
Nürnberg, Bavaria | 3 |
Zürich, ZH | 2 |
Lübeck, Schleswig-Holstein | 2 |
Atlanta, GA | 2 |
Denver, CO | 2 |
Sydney, NSW | 2 |
Rome, Lazio | 2 |
Amiens, Hauts-de-France | 2 |
Pegnitz, Bavaria | 2 |
London, England | 2 |
Swindon, England | 2 |
Toronto, ON | 2 |
Schwarzenbek, Schleswig-Holstein | 2 |
Perth, WA | 1 |
Oshawa, ON | 1 |
Rennes, Bretagne | 1 |
Bad Soden am Taunus, Hessen | 1 |
Malmö, Skåne län | 1 |
Martigny-Ville, VS | 1 |
Aurora, IL | 1 |
Blois, Centre-Val de Loire | 1 |
Chelles, Île-de-France | 1 |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Arlo
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Eric Garcia (@EG206) relatou um problema
@ArloSmartHome broken doorbell camera after 6 months and need help. Chat option is BRUTAL and phone number disconnects. Need to talk to someone - HELP!
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Brian P (@Chefpuz) relatou um problema
@ArloSmartHome I’m not getting any help with the phone support people. They never call back or update cases and issues never resolved
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Morgan Greenhalgh (@msgexplores) relatou um problema
While @ArloSmartHome makes products that work well until they fail. After 5 months my doorbell died. Then 2 weeks with the worst customer service. Then we'll send you a replacement, at your cost. I'd avoid. The singular worst customer service I've experienced.
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Chris (@mrchrxs) relatou um problema
@ryangjchandler @jbrooksuk @ArloSmartHome Apparently even if Eufy servers are down, you can’t view the recordings on the base. We just went with Eufy because of price and HomeKit.
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Chris Briggs (@confusedmatrix) relatou um problema
@jbrooksuk @ArloSmartHome Another vote for @EufyOfficial from me. Battery can be an issue when using with HomeKit though
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raoul (@raoul23679755) relatou um problema
@ArloSmartHome terrible customer service, they are not capable to arrange for a courrier to return purchased by items. It has been going on for weeks now, I must not be the first customer to return an item…
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Chris Higham (@rl_chris_higham) relatou um problema
@WHG17 @ArloSmartHome @omlet here - gerbils never even made an attempt... our black ninja hamster has trouble written all over him
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amers kayla (@AmersKayla) relatou um problema
@ArloSmartHome It sucks when you put a wall between the consumer and the company. customer service is terrible and you don't allow us to talk to anybody on the phone. The company "ring" does you can actually talk to somebody. Why would you not want to talk to your customers #arlo
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Catherine 🌻 (@xcatherineex) relatou um problema
@ArloSmartHome all arlo can tell me is try troubleshooting the cameras. Which I have 10 times… 0/10 would recommend them solely on their customer service. Worst experience. Don’t expect to get your problem fixed.
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Catherine 🌻 (@xcatherineex) relatou um problema
@ArloSmartHome Arlo has the WORST customer service I have ever received. I have been in communication with them for 2 months and have yet to get the problem solved. I never talk with the same person and have to re-explain….
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Mischelle Watkins (@bmwMischelle) relatou um problema
@ArloSmartHome @obsessed_atl It's actually YOUR responsibility to handle your customers. It's not the communities problem. It's your business model not ours. Don't place the responsibility on us. Or pay people on the forum every time they help someone.
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raoul (@raoul23679755) relatou um problema
@ArloSmartHome Terrible customer service, are not capable to arrange a return and refund. Surely I am not the first customer to return an item?
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Evan Meltzer (@emeltze) relatou um problema
@ArloSmartHome Been trying to reach a live help agent for a week for tech support. What is going on??????!!!
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Omlet UK (@omlet) relatou um problema
@rl_chris_higham @WHG17 @ArloSmartHome Oh wow, I have not heard of this happening before, what a naughty little hamster. Please do let us know if there is anything we can help with. Omlet Team
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Ben Walter (@BenjaminGWalter) relatou um problema
@ArloSmartHome Just an terrible install experience. I’m having issues and cannot contact support. #fail