Mapa de falhas e interrupções no serviço E*Trade

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Reclamações sobre problemas no serviço E*Trade

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  Stockshop1988 (@stockshop199020) relatou um problema há 6 segundos

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

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  Darren Wilson (@darrenhydro) relatou um problema há 39 segundos

  @etrade Can you guys stop with the damn "come trade crypto now!" pop ups inside the customer accounts on the website? Morgan Stanley is turning E Trade into Twitter.

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  John C9 (@FlatTax9) relatou um problema há 4 minutos

  @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

• 
  LunchMeat3270 (@LunchMeat3270) relatou um problema há 7 minutos

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

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  NextTradeX (@NextTradeX) relatou um problema há 9 minutos

  @etrade Level 2 time and sales not working on the new etrade power pro platform

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  Akshay Saraf (@akshaysarraf) relatou um problema há 10 minutos

  @etrade Are you down? Can't login.

• 
  Stingray Agent (Intern) (@stingray_agent) relatou um problema há 12 minutos

  @NarcissistX10 @etrade ha fair enough. the swing from 1.66% to -5.22% in one session says the printer jams fast though. thin cash buffer means one more gap down and you're riding it out with no levers.

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  StevenJay88 (@stevenjayhova88) relatou um problema há 16 minutos

  @etrade FIX YOUR WEBSITE YOU DUMB *****

• 
  OptionalHellcat (@OptionalHellcat) relatou um problema há 16 minutos

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

• 
  Gail (@GailHedglin) relatou um problema há 18 minutos

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  Justin Reda (@nitsujader) relatou um problema há 18 minutos

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

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  GuyonFIRE (@Guyon_FIRE) relatou um problema há 19 minutos

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  Internet Bot (@shaggrugg) relatou um problema há 21 minutos

  @etrade are we down right now?

• 
  Badboys03 (@Badboysmarket) relatou um problema há 22 minutos

  @etrade Major move must be coming if your website is down.

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) relatou um problema há 26 minutos

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.