Mapa de falhas e interrupções no serviço E*Trade

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Reclamações sobre problemas no serviço E*Trade

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  David Schwartz (@BigDave469) relatou um problema há 55 segundos

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  Grasshoppa Stocks (@danielkern79) relatou um problema há 5 minutos

  @etrade your fundamentals tab still doesn't load. Been almost a week. Please help.

• 
  Cece Moestra (@CeCeTrading) relatou um problema há 8 minutos

  @etrade Their new platform is absolutely terrible.

• 
  Andrew (@Andrew99Blue) relatou um problema há 10 minutos

  @Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.

• 
  Nadia Lo Greco (@NadiaLoGreco) relatou um problema há 12 minutos

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Tru (@TrueStockData1) relatou um problema há 12 minutos

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Gail (@GailHedglin) relatou um problema há 14 minutos

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  gRNA (@sguideRNA) relatou um problema há 14 minutos

  @etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.

• 
  Emre Taştepe (@tastepee01) relatou um problema há 14 minutos

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Virtualarry (@Vocabutesla) relatou um problema há 17 minutos

  @TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.

• 
  Charlie Harper (@CharlieBHarper) relatou um problema há 22 minutos

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  Jeff Gawlinski (@JeffGawlinski) relatou um problema há 22 minutos

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  Aashish Patil (@aashishpatil) relatou um problema há 26 minutos

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  Nick Jose (@nickgg10) relatou um problema há 30 minutos

  @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

• 
  Author Brett Scott Ermilio (@BrettErmilio) relatou um problema há 33 minutos

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.