Mapa de falhas e interrupções no serviço E*Trade

Discussão da comunidade

Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.

Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.

Reclamações sobre problemas no serviço E*Trade

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  Kyle (@kylem_org) relatou um problema há 33 segundos

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

• 
  Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) relatou um problema há 3 minutos

  @etrade Enabling crypto trading is a really bad move for a brokerage.

• 
  Virtualarry (@Vocabutesla) relatou um problema há 4 minutos

  @TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.

• 
  gRNA (@sguideRNA) relatou um problema há 7 minutos

  @etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.

• 
  Rae Shore (@RShore19) relatou um problema há 12 minutos

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  Islander Bob (@Islander_Bob) relatou um problema há 12 minutos

  @etrade Fix your damn website!

• 
  Jeff Gawlinski (@JeffGawlinski) relatou um problema há 18 minutos

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  THE PENNY HEIST (@TheeEvilHag) relatou um problema há 18 minutos

  @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

• 
  Joe DeWitt (@xrpjoe) relatou um problema há 23 minutos

  @etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!

• 
  A.American (@AAmerican2A) relatou um problema há 25 minutos

  @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

• 
  Creemer (@Creemer14) relatou um problema há 29 minutos

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  GuyonFIRE (@Guyon_FIRE) relatou um problema há 31 minutos

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  Sandstone Capital (@SandstoneStox) relatou um problema há 33 minutos

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  Stingray Agent (Intern) (@stingray_agent) relatou um problema há 33 minutos

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  Michel Rougemont (@MRougemont) relatou um problema há 34 minutos

  @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!