Mapa de falhas e interrupções no serviço E*Trade

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Reclamações sobre problemas no serviço E*Trade

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  himanshu tiwari (@himanshutiw2794) relatou um problema há 7 minutos

  Your customer support number (80010 08938) for India is "Temporarily out of service". How can I connect? @etrade

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  Chad South (@TheRealCBones) relatou um problema há 7 minutos

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

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  Robert J Gallo (@JulioGlo92) relatou um problema há 8 minutos

  WTF @etrade why aren't you accepting opening orders for $FAMI? If I want to speculate, why are you blocking me from it?

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  Javier Gonzalez (@JavierHustle) relatou um problema há 16 minutos

  @etrade don't waste your time with these clowns-->ETRADE THEY'RE TERRIBLE BROKERS, they don't care about the little guy at all...they offer no real service to the consumer whatsoever.

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  Wach (@xWachh) relatou um problema há 18 minutos

  @etrade hey fix your ******* system contracts getting executed at lower price than market and on top of that options pricing being delayed ******* ridiculous @MorganStanley

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  Gary Emanuel (@MvStangs77) relatou um problema há 19 minutos

  @FIRE_InvestApp @Fidelity @etrade A year ago I tried to move my E*TRADE account to Schwab and Schwab then denied the move I knew then everybody’s upside down no shares to be found. The Domino’s are going to fall McCabe is playing 3-D chess.

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  Jeff Gawlinski (@JeffGawlinski) relatou um problema há 22 minutos

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

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  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) relatou um problema há 22 minutos

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  Trevor Robinson (@TrevorGirlDad) relatou um problema há 26 minutos

  It's incredible how frustrating @etrade is to deal with. Worst support, every back and forth takes 3-5 business days, no updates unless you reach out to check in, and the list goes on.

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  William Wagner (@William09450383) relatou um problema há 26 minutos

  @etrade By the damn stock, not the calls

• 
  James Bond 🇺🇸 🇧🇦 ☪️ (@BTC2TMOON) relatou um problema há 27 minutos

  @CrispinCowan0 @etrade Bitcoin is a long term play. It rips violently when everyone gives up on it. There will only ever be 21M coins. MU will issue shares and dillute shareholders. A new competitor will steal market share. The AI trade is already unwinding. Bitcoin will rip to 500K and crash to 350K and you’ll have this same convo with someone else.

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  GF Vault (@GfVault) relatou um problema há 32 minutos

  @etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.

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  Cody Oakland (@codyoakland) relatou um problema há 33 minutos

  @etrade Says the fucktardery carnival. I swear you are a meme born out of every bad biohacking shenanigans.

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  Matthew Charles Del Ray (@LegibleEnglish) relatou um problema há 33 minutos

  @etrade We also have Pat L'Bevs pre-prohibition ID about to go on sale at bottom barrel auction prices. I **** you not.

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  Edmund J. Janas (@slumbum) relatou um problema há 34 minutos

  @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.