Mapa de falhas e interrupções no serviço E*Trade
O mapa de interrupções a seguir mostra os últimos locais em todo o mundo onde usuários do serviço E*Trade relataram estar tendo problemas e interrupções. Se você estiver tendo problemas com o serviço E*Trade e sua área não estiver listada, não deixe de de enviar uma reclamação abaixo
O mapa de calor acima mostra onde os relatórios de mídia social e enviados por usuários mais recentes estão agrupados geograficamente. A densidade desses relatórios é representada pela escala de cores conforme mostrado abaixo.
Usuários da E*Trade afetados:
A E-Trade Financial Corporation oferece uma plataforma de negociação eletrônica para negociar ativos financeiros, incluindo ações ordinárias, ações preferenciais, contratos futuros, fundos negociados em bolsa, opções, fundos mútuos e investimentos de renda fixa.
Locais mais afetados
Nos últimos 15 dias, as reclamações sobre interrupções e problemas tiveram origem em:
| Localização | Reclamações |
|---|---|
| Houston, TX | 3 |
| Dallas, TX | 2 |
| San Francisco, CA | 2 |
| Butler, PA | 1 |
| East Sandwich, MA | 1 |
| Chicago, IL | 1 |
| Liberty, NY | 1 |
| Franklin, MA | 1 |
| Redmond, WA | 1 |
| San Gabriel, CA | 1 |
| West Jordan, UT | 1 |
| Mohnton, PA | 1 |
| Laredo, TX | 1 |
| Needham, MA | 1 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço E*Trade
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
-
SomeBronxBitch
(@somebronxbitch) relatou um problema
@etrade took my money and now I can’t login to my account
-
Dale
(@yes2propone) relatou um problema
@BankBetterGuy @etrade has a really, really awful TV spot about saving up for a trip to Mount Everest. Weird recurring theme.
-
slisbin
(@slisbin) relatou um problema
@etrade is the worst! I put money into my existing verified account today to be told AFTERWARDS that the money will not be available to trade with for 5 working days. I guess when the funds are available I'll just close the account and go to Robinhood.
-
Mohammed
(@HamudiMD) relatou um problema
@etrade hey guys! Horrible customer service. I have to wait over 90 minutes to get my account deactivated because you don’t have simple technology to fix problems like this. I am switching to Webull. I guess you don’t value having customers.
-
TAB78
(@SamKnows7) relatou um problema
@etrade @Phred_Bear And spend hrs on ignore, etrade is awful
-
Aisling
(@ash_looby) relatou um problema
de
Fingal County, Leinster
@etrade 6 times I contacted support in >2mnths, waiting over 45mins to speak to someone (calling from EU so VERY expensive). Twice I’ve been told a tech support agent would call me back,they have not. I am missing the deadline for my companies ESPP today..someone needs to DM me
-
sillyslavebear
(@sillyslavebear) relatou um problema
@etrade Your site instantly logs me out within 15 seconds of logging on. Is this a known issue? It was working great yesterday.
-
Anita Dunham-Potter
(@ExpertCruiser) relatou um problema
@etrade Please answer your customer service phones! Five hours on hold via various calls is unacceptable. We have been customers for over 20 years - we are probably leaving after this mess.
-
crnalocum
(@crnalocum1) relatou um problema
@etrade WTH is wrong with your company… maybe the CEO should spend 60 hours and 7 months trying to get one thing done. Make sure you avoid ETrade if you value basic service and attention to detail.
-
Phred Bear
(@Phred_Bear) relatou um problema
@etrade why dont you guys update the app and fix the data you are hiding from customers?
-
💲 Money Lobster 🦞 #Maine
(@MoneyLobster) relatou um problema
@jbrowder1 In January @etrade customers service cost me as much as $100,000. Said they couldn't help. They said they CANT sell /exercise shares/call options AMH. However, I later found @CarrieSchwab is able to SELL shares and exercise calls pre-market or post market (1 hour before/after).
-
I tweet random things. Vaxed and boosted.
(@bjverzal) relatou um problema
Hello @etrade … knock knock. I just called again. 60 minute wait time. Are you all ok over there? What time should I call where wait time is less than an 30 minutes (even that’s terrible … but we must lower the bar somewhere)
-
Circuit Trouble
(@McCurdy316) relatou um problema
@etrade hope all is well - been trying to get help on being unable to select wire account via desktop for international account for last 4 hours. E Trade assistants have been unable to help due to high inquiry volumes . Please advise if possible on who else to contact. 🙏🏽
-
Sushil Nayak
(@sushilnayak84) relatou um problema
@etrade When was the last time your customer service attended any calls? I have been on hold for over 3 hrs. Never experienced such a bad customer service.
-
Tom Hundt
(@thundt) relatou um problema
@etrade System problems? Can't login. Can't reset password (and it speaks it way too fast). Password includes numbers, are we supposed to type them out longhand? Hyphens? All caps? 30 minute wait time to get a human....?! TTYT, I guess