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Está tendo problemas? Envie uma reclamação abaixo.
A E-Trade Financial Corporation oferece uma plataforma de negociação eletrônica para negociar ativos financeiros, incluindo ações ordinárias, ações preferenciais, contratos futuros, fundos negociados em bolsa, opções, fundos mútuos e investimentos de renda fixa.
Mapa de Falhas e Interrupções Completo
RetiradasProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço E*Trade que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço E*Trade. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da E*Trade em nosso site.
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Login (44%)
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Website (38%)
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Plataforma de Negociação (19%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Loganton |
Plataforma de Negociação | |
| North Port |
Login | |
| Maricopa |
Website | |
| Plano |
Website | |
| Ruskin |
Plataforma de Negociação | |
| Dublin |
Login |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço E*Trade
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Xander
(@BalkinBozbay) relatou um problema
@etrade While I agree with you that the market has been very slow lately, there are some stocks that have really stood out over this time like #CLRD. It was very stable, even when the market was fluctuating. I believe it's an excellent investment. You should look it up.
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Padraig Huli IV
(@Reggiebush24) relatou um problema
I’d like to take this time to publicly congratulate @etrade on having the worst customer service out of any company ever 🤯
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Velda Tolbert
(@Denaice7) relatou um problema
@etrade I cannot log into my account and when I call I am put on more than 60mins wait time what is the issue with you?
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Johhny Dang
(@William16789209) relatou um problema
@etrade equitable = communism and that is bad for stock prices DUH!
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Brandon
(@Brabbworld) relatou um problema
@etrade I understand that there is a wait to speak to a phone rep with you guys, but how come there is no call back option? Its crazy that I have to wait 2 hours to speak to a rep on the phone right now. Please help.
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Tamika Lopez
(@TamikaL19916110) relatou um problema
@Stinkeye22 @etrade Contact @amymatins78 for your account I had same issues some weeks ago dm immediately to rectify your account he’s an expert.
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Dr. Arin Kynaston, PT, DPT, IMH-E® (she/her)
(@AZarin) relatou um problema
@etrade currently at 2hrs 37min hold. Have issue that has to be handled by cust serv rep. Never heard back from message center. Why make it so difficult for clients to receive service?
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Political Watch Dog.
(@Awesomeaswell) relatou um problema
@etrade after 2 hours of wait. The customer service representative put me on hold then he hung up because I got the after call survey. @etrade you suck big time now I called again it says I have 2 h and 15 minutes wait time. I’m canceling my account with you you suck
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Political Watch Dog.
(@Awesomeaswell) relatou um problema
@etrade you have a terrible customer service. I have been on the phone for 2 hours so far. I would rather be water boarded than dealing with @etrade
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It's all fun & games til...now
(@IwillbG) relatou um problema
@etrade I have an unexplained open call for 34.69 on one of my accounts. Customer service is closed(forever?) How do I find out what is causing this?
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A
(@Aaron97___) relatou um problema
@etrade and @MerrillLynch are two of the worst companies out there.
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PhilScott
(@philscott73) relatou um problema
@etrade how are we supposed to deal with customer service issues when the wait time is over 69 minutes every time we call?
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JP
(@jp86580866) relatou um problema
@etrade How do you expect people to wait 2 hours on the phone in order to get in contact?? This is ridiculous and no live chat support either. It should not take that long to get support when it comes to having problems and no access to my funds. I am done with you guys
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Dave Bowman, Monolith
(@gigatexal) relatou um problema
I think it might be time to leave @etrade . It used to be that I could message support about seemingly anything and get an answer in 24 hours (usually sooner than that). Now it’s nigh impossible to get to a human. What are some better 0 fee stock trade firms?
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tim
(@timsloan_18) relatou um problema
Estimated wait time for @etrade customer service is 2 hours, wow guys (please like this so they think I have clout and get back to me)
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reTired 🚴♂️🏃💙 💉💉💉
(@RasNospam) relatou um problema
@MikaelaSkyeSays @etrade companies fail from the top down
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India Monique
(@india_monique2) relatou um problema
@etrade @etrade this is a very bad service from your activation center
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Play your part in the comedy
(@55goodreasons) relatou um problema
@etrade The worst customer service in the brokerage industry.....
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Alex Richards
(@cxinsider) relatou um problema
@etrade I have opened an account with you finally transferred money and now my account is restricted. Your support won't pick up the phone, chat, or email. I want to withdraw my funds and close this ASAP!!
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Kristi YummiCoochi
(@SadiquaP) relatou um problema
@etrade wtf is up with this 2hr hold time... I have stuff to pay and cannot access my account... u keep shutting my card off for NOTHING
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Edward
(@CoolObserver69) relatou um problema
@etrade By the way, all those corporate advertisements featuring grossly disproportional minority faces, voices - we are keeping a list & avoiding those products, stores, companies. Quotas are one thing, but blatant boosterism, pandering are unacceptable. Hope your customer base changed
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Brian Keith Dorf
(@BrianKDorf) relatou um problema
@cxinsider @etrade GET OUT WHILE YOU CAN. These thieves cost me a fortune….literally … by freezing my accounts with NO justification. Then try getting them on the phone and nobody wants to take your call. ETrade is the worst place you could put your money. GET OUT!
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𝕶𝖊𝖎𝖙𝖍 𝕴𝖓𝖈𝖍𝖎𝖊𝖗𝖈𝖆 💎
(@keith_inchierca) relatou um problema
@abelcento @etrade Right? Same issue. Won't even answer the DM I sent days ago.
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Stinkeye22
(@Stinkeye22) relatou um problema
@etrade No. They better not find him in time, I'd rather "they" get on the phones so I can get someone in customer service to unlock my account. 2 hour hold times are worse than the IRS.
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BECKY
(@becky_befitz) relatou um problema
@etrade Why is there no way to get ahold of anyone. Customer Service is poor or nonexistent. Its frustrating when you have a question you need answered!
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David J. Muzina, MD, MBA
(@DocMuzina) relatou um problema
@etrade Zero access to customer service by phone or livechat but received a fraud alert. How do I get resolution asap?
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Joella Duncan
(@JoellaDuncan) relatou um problema
@etrade warning every person I know not to do business with your company. On hour 3 of holding after being hung up on earlier. My account is frozen and I have no way to access money. And your poor customer service exacerbates the problem by no one knowing what they are doing.
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India Monique
(@india_monique2) relatou um problema
@etrade @etrade pls I need you guys have my account fix am tired of calling you guys and no one is picking since January 15 till now my account as been on restriction and have calling..
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Ken Brower
(@KenBrower) relatou um problema
@etrade You placed a restriction on my checking because of a deposit I made from my Chase Acct. You won’t remove the restriction because Chase wait time to verify the transfer is 15 minutes, yet yours was over an hour. I am trying to buy a house… help
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mike
(@SeattleMike14) relatou um problema
@etrade moved my account from fidelity, i dont know what ******** i was thinking. 2 days of 60 minutes on hold with account restriction stuff. wake up login and problems. might just move back at this point