Status de E*Trade: problemas de negociação e relatos de interrupção

Problemas nas últimas 24 horas

O gráfico a seguir mostra o número de reclamações sobre falha no serviço E*Trade que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.

Problemas mais relatados

A seguir estão os problemas mais recentes relatados pelos usuários da E*Trade em nosso site.

• Login (33%)
• Plataforma de Negociação (33%)
• Website (28%)
• Retiradas (5%)

Mapa ao vivo de interrupções

As últimas reclamações sobre falhas, interrupções e problemas vieram de

City	Problem Type	Report Time
Township of Evan	Login	há 1 dia
Vancouver	Login	há 7 dias
San Jose	Website	há 21 dias
Winter Park	Login	há 26 dias
Lilburn	Website	há 26 dias
Brooklyn	Plataforma de Negociação	há 26 dias

Mapa de Falhas e Interrupções Completo

Discussão da comunidade

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Reclamações sobre problemas no serviço E*Trade

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  TwoThree (@TwoThreeXYZ) relatou um problema há 2 minutos

  @etrade Fix the broken charts on your app

• 
  Golden Tickets (@VE_Starr) relatou um problema há 7 minutos

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  Tara Parker (@Bejewele_din_Fr) relatou um problema há 7 minutos

  @willyzdub @etrade Honestly none of them are all that good it seems - my fidelity and ibkr glitch all the time... Maybe they think traders have to work that much harder or something...

• 
  GF Vault (@GfVault) relatou um problema há 7 minutos

  @etrade @MichaelPizzi — given your history leading both E*TRADE and Morgan Stanley Private Bank, I hope you will take a look at what is happening here. Nearly $10,000 is restricted, legitimate transactions were reversed, and customer service cannot provide a single accountable person.

• 
  Apis Equity (@apisequity) relatou um problema há 11 minutos

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Brand Guy (@brandguy2020) relatou um problema há 17 minutos

  @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

• 
  Aaron Hamm (@Aaron_Hamm) relatou um problema há 22 minutos

  @etrade oh my ******* God show me how many ******* shares I have so I know how many I can sell what the actual **** **** you I'm gonna lose money because of your ******** interface

• 
  Hammy (@HamweeHammy) relatou um problema há 24 minutos

  @etrade sir please fix website

• 
  Crypto Futures (@Cryptofutures3) relatou um problema há 25 minutos

  @etrade Worst company on earth @etrade do not put your hard earned money with these people they are scammers

• 
  StocksNDietCoke (@JackJacobsonAZ) relatou um problema há 26 minutos

  @etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro

• 
  Lyle Alzado (@LyleMAlzado) relatou um problema há 27 minutos

  @etrade Etrade is down again

• 
  Cody Oakland (@codyoakland) relatou um problema há 33 minutos

  @etrade Says the fucktardery carnival. I swear you are a meme born out of every bad biohacking shenanigans.

• 
  Ben June (@benjune) relatou um problema há 35 minutos

  Anyone having issues with @etrade and sending orders? I try to send and it's swirling.

• 
  Crispin Cowan 🇺🇦 (@CrispinCowan0) relatou um problema há 35 minutos

  @ChrisCyberBTC @etrade How is BTC not Crypto? What is the book value of BTC, besides whatever the greater fools will pay for it? What are the fundamentals that would tell the market that BTC should go up or down? Or is it, as I suspect, just more fashionista bullshit, price 100% determined by fools?

• 
  Osman Sarood (@osarood) relatou um problema há 36 minutos

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Kenny (@Kslaze) relatou um problema há 36 minutos

  @etrade Fix your site now. Its costing people money

• 
  Bekim Rizvani (@Bekim1977) relatou um problema há 36 minutos

  @benjune @etrade yay We're experiencing technical issues, but your account is still secure. Please try again later. Some or all of your account balances cannot be displayed or included in your total assets, but your accounts remain secure. Please try again later.

• 
  GF Vault (@GfVault) relatou um problema há 38 minutos

  @etrade @EricGrossman — I have now exhausted customer service, filed regulatory complaints, and documented everything. Two promised deadlines have passed with zero explanation. Nearly $10,000 remains restricted and I still cannot speak with anyone who actually controls the case.

• 
  buyittradeit (@buyittradeit2) relatou um problema há 39 minutos

  @stockmom I could have with prop firms but turned two down. I did not know enough about the companies. But its a good way to learn to daytrade. I wish @etrade would ask me though lol

• 
  JKSC (@jk1775) relatou um problema há 41 minutos

  @etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.

• 
  Christine Barnum (@christinebarnum) relatou um problema há 44 minutos

  Is @etrade app charts not working?

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) relatou um problema há 44 minutos

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  Nadia Lo Greco (@NadiaLoGreco) relatou um problema há 45 minutos

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  TwoThree (@TwoThreeXYZ) relatou um problema há 54 minutos

  @etrade Fix your charts

• 
  mark lexus (@Mark_Lexus) relatou um problema há 54 minutos

  fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

• 
  Ben June (@benjune) relatou um problema há 55 minutos

  @SouthSideDwayne @etrade @etrade this can't happen. FIX NOW

• 
  I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) relatou um problema há 55 minutos

  @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

• 
  Lee (@ldev117) relatou um problema há 57 minutos

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  Edmund J. Janas (@slumbum) relatou um problema há 57 minutos

  @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

• 
  Charlie Harper (@CharlieBHarper) relatou um problema há 58 minutos

  @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.