Status de E*Trade: problemas de negociação e relatos de interrupção

Problemas nas últimas 24 horas

O gráfico a seguir mostra o número de reclamações sobre falha no serviço E*Trade que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.

Problemas mais relatados

A seguir estão os problemas mais recentes relatados pelos usuários da E*Trade em nosso site.

• Login (33%)
• Website (31%)
• Plataforma de Negociação (31%)
• Retiradas (6%)

Mapa ao vivo de interrupções

As últimas reclamações sobre falhas, interrupções e problemas vieram de

City	Problem Type	Report Time
Rohnert Park	Login	há 1 dia
New York City	Website	há 6 dias
Indianapolis	Plataforma de Negociação	há 7 dias
Seattle	Login	há 14 dias
Seattle	Login	há 19 dias
Township of Evan	Website	há 20 dias

Mapa de Falhas e Interrupções Completo

Discussão da comunidade

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Reclamações sobre problemas no serviço E*Trade

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

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  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) relatou um problema há 6 minutos

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

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  OptionalHellcat (@OptionalHellcat) relatou um problema há 6 minutos

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

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  Lion King (@lionking222) relatou um problema há 12 minutos

  @etrade WTF is going on? Are you going to fix your ****** service today?

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  JKSC (@jk1775) relatou um problema há 13 minutos

  @etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.

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  Springer (@Springer_Wreckr) relatou um problema há 19 minutos

  @etrade HOLY ****< what is going on right noW!?!?!

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  Virtualarry (@Vocabutesla) relatou um problema há 19 minutos

  @TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.

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  Middat Yildiz (@middatyildiz) relatou um problema há 23 minutos

  Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

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  IPODave (@IPODave) relatou um problema há 23 minutos

  @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.

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  Heather (@KaplanHDG) relatou um problema há 24 minutos

  @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

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  Fibonacci's Ghost (@Super_DaveO) relatou um problema há 26 minutos

  @SimpleStocks_ @etrade Worst move I have made moving to them from schwab.

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  Gary Emanuel (@MvStangs77) relatou um problema há 27 minutos

  @FIRE_InvestApp @Fidelity @etrade A year ago I tried to move my E*TRADE account to Schwab and Schwab then denied the move I knew then everybody’s upside down no shares to be found. The Domino’s are going to fall McCabe is playing 3-D chess.

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  David Schwartz (@BigDave469) relatou um problema há 32 minutos

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

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  Bren (@Brenw) relatou um problema há 33 minutos

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

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  Eduardo Chak Iik (@MusicaLunar) relatou um problema há 33 minutos

  @etrade hello I need some support with a wire transfer from my E*Trade account, do you any email for support?

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  Drake Sanchez (@realTMDrake) relatou um problema há 35 minutos

  @etrade Semiconductors made in the USA would help power datacenters.

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  SpecTrader (@LowFloatTradez) relatou um problema há 36 minutos

  @fidelity, @etrade WTF Nothing works. Nice job stealing money again ..

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  shawn (@shilohsox) relatou um problema há 37 minutos

  @TLAMB91 @etrade You know you're having a bad day when the Kermit memes come out lol

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  School Boy Q (@QuinnHaze) relatou um problema há 38 minutos

  Etrade is down... get your **** together or I will leave the platform after nearly 20 years of being a customer. @etrade @MorganStanley

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  Aaron Hamm (@Aaron_Hamm) relatou um problema há 38 minutos

  @etrade oh my ******* God show me how many ******* shares I have so I know how many I can sell what the actual **** **** you I'm gonna lose money because of your ******** interface

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  BlueHeron (@BlueHeronIOP) relatou um problema há 39 minutos

  @etrade Hey E*Trade, your systems are down right now at 7/30/2026 at 10:34am. When is it coming back up?????????????

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  PaulsPortfolioooo (@PPortfolioooo) relatou um problema há 39 minutos

  @TwoThreeXYZ @etrade please @CharlesSchwab wake ******** up and do something

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  Wach (@xWachh) relatou um problema há 44 minutos

  @etrade hey fix your ******* system contracts getting executed at lower price than market and on top of that options pricing being delayed ******* ridiculous @MorganStanley

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  GF Vault (@GfVault) relatou um problema há 44 minutos

  @etrade @MichaelPizzi — given your history leading both E*TRADE and Morgan Stanley Private Bank, I hope you will take a look at what is happening here. Nearly $10,000 is restricted, legitimate transactions were reversed, and customer service cannot provide a single accountable person.

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  Jay Fletcher (@jayrfletcher) relatou um problema há 48 minutos

  @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

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  🦔◎ソニック・ザ・ヘッジホッグ◎🦔 (@AzulSonikku) relatou um problema há 50 minutos

  @etrade FALSE ALARM. I just now remembering the password and email. I really need to write down my credentials. 😓😓😓😓😓😓

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  Mister Wittman (@MisterWittman) relatou um problema há 56 minutos

  Of course @etrade is down and I can’t sell

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  GreenCandleLover 🇲🇽 (@77RepublicanWS) relatou um problema há 57 minutos

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

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  NextTradeX (@NextTradeX) relatou um problema há 60 minutos

  @etrade Level 2 time and sales not working on the new etrade power pro platform

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  Hammy (@HamweeHammy) relatou um problema há 1 hora

  @etrade sir please fix website

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  Cece Moestra (@CeCeTrading) relatou um problema há 1 hora

  @etrade Their new platform is absolutely terrible.