Status de Garmin Connect: problemas de dispositivos e relatos de interrupção
Nenhum problema detectado
Está tendo problemas? Envie uma reclamação abaixo.
Garmin Connect é uma plataforma de atividade de saúde e fitness para usuários de rastreadores Garmin, como smartwatches, monitores de frequência cardíaca e dispositivos GPS. O aplicativo Garmin Connect está disponível nas lojas Google e Apple.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Garmin Connect que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Garmin Connect. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Garmin Connect em nosso site.
- Erros (26%)
- Recursos Online (21%)
- Falha de aplicativo (21%)
- Falha do dispositivo (16%)
- Site desativado (11%)
- Login (5%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
|
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Falha de aplicativo | há 4 dias |
|
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Erros | há 14 dias |
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Erros | há 20 dias |
|
|
Falha de aplicativo | há 27 dias |
|
|
Login | há 1 mês |
|
|
Falha do dispositivo | há 1 mês |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
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Reclamações sobre problemas no serviço Garmin Connect
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Sunil Kumar (@sunilkumar8mile) relatou um problema@GarminFitness Thanks team for your response and the workaround. However now the issue got resolved and data is syncing into TrainingPeaks.
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UK Electric Vehicle Owners Club (@ukevowners) relatou um problema@UKSVacher @Garmin @GarminFitness I've not been running for a couple of weeks due to bad toes. Miss it a lot, think I might sneak parkrun in tomorrow
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AC (@TheStroBro) relatou um problema@GarminFitness Looking at Garmin Connect, there was probably some impact of adding strength training last week on my runs. But yesterday for recovery should help today. I added 52 minutes of stimulus on top of the previous 105 minutes of running, that's 49.5% of increase in some volume.
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The Daily Build (@thedailybuild42) relatou um problemaDay 48: 🔋 Body Battery (@GarminFitness) at wake up: 18 💪 Workout: lower 👟 Steps: 9,700 🥩 Protein: 147 🥃 Drinks: 2.5 📈 Build take: Drank way too much last night and slept like ****. Still made it to the gym by 9am somehow. Keep building. 🔨
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CT (@CarlJTaylor23) relatou um problema@GarminUK @GarminFitness - disappointed that my Forerunner 965 has broken after less than 3 years and the option is to buy a refurbished device at a price of £155. I expect a £600 watch to last longer than it has, especially as it’s not worn all day / everyday.
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Stanfield Capital Management (@itstheotherway) relatou um problema@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Lars Ankile (@larsankile) relatou um problema@Garmin @GarminFitness also @Garmin I have this strange issue now that any time I finish a run it tells me I get all sorts of records, like longest run, fastest run, etc. even though it very much isn't, not even for that week (i.e., this includes Garmin data, not counting any imported data)
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Josh Lane (@joshlane34) relatou um problema@Garmin @GarminFitness A UX recommendation for your watches. If I forget to save my sleep activity in the morning before heading out on my run, my watch spends my whole run asking me if I want to save my sleep activity or dismiss the notification. It takes over my running display so none of my running data is readable. If I dismiss the notification, it takes me back to my normal watch face and I need to click multiple times to get back into my activity. And, within a minute or two the notification comes back anyway and the cycle repeats. If I click save, it almost always takes longer than my run to actually save the activity. My screen is frozen with "Saving" and the circling green indicator around the edges. I am unable to see my running data panels. I'm unable to pause a run, hit a lap timer, anything. It's just stuck on Saving. Today, it gave me "Saving" for the last 3 miles of my run, for the 10 minutes I spent cooling down and drinking water, and now still for the time it's taken me to write this suggestion. Basically, if I forget to save my sleep activity, and ensure that I've fully dismissed the sleep activity before my run, then my watch is unusable. I assume these are both bugs. If so, please add them to your list to fix if they're not already there. If they're not bugs and they're intended workflow, I have a few suggestions. 1. Dismissing the notification should dismiss it until after the current in-progress activity ends. 2. Dismissing the notification should take you back to the current in-progress activity. 3. Click "Save Activity" shouldn't cause the watch to lock up for an excessive amount of time. It should either save in the background if it takes a while, or save faster. Or, if neither of those is possible, it shouldn't be an option at all until after the current activity ends. 4. Prompt to save the previous unsaved activity once, before the new activity starts. 5. If none of the above are possible, just suppress the whole interaction until there are no other in-progress activities. Thanks!
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Dostoevsky’s Girl (@saoirse_sikhu) relatou um problemaI really think there’s something wrong with this watch. How does my HR go down from 110bpm to 80bpm during/after 10 minutes of running??? 2 weeks ago it went as far down as 60 and I was dripping sweat from running. Explain that @GarminFitness ???
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🇺🇸God Bless America (@CCPmustDie) relatou um problema@Garmin @GarminFitness have you realized there are so many exercise not listed in Connect when you're trying to create your own workouts there. Fix it by adding them! And your interface to create workouts sucks. Fix it! Don't just selling crazy expensive smart watches.
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John Straumann (@JohnStraumann) relatou um problema@GarminFitness Thanks for the reply, I tried all that multiple times. I bet there is an error in the firmware and/or software that controls the BLE connectivity.
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WhattheHUFF? (@Michael41381590) relatou um problema@GarminFitness Can you add rucking on the lower-end devices for us poor folks?
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Ray Sephton (@barklyboy) relatou um problema@GarminFitness @GarminCycling Routes in Garmin Connect sent to my New Edge 1040 have No Waypoints visible when riding that course. Works perfectly on Edge 530. Yes, waypoints is toggled on. I see in forums that others with 1040 have same issue. Used wifi & express to send. HELP
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J (@J8099150426777) relatou um problema@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Oscar Mike 🧗🏻♂️ (@Oscar_O_Neill) relatou um problemaAll this money for the ‘best smart watch on the market’ and it won’t even track sleep patterns properly. Garmin get you **** together and realise not everyone has a 9-5 job that allows you one window to sleep 🙄 @Garmin @GarminUK @GarminFitness
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murph (@BostonLooper) relatou um problemaApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Stanfield Capital Management (@itstheotherway) relatou um problema@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Marty (@Marty_FTT) relatou um problema@amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.
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MrsKillJoy616 (@librarykat) relatou um problema@Garmin @GarminFitness Ever since I updated your app a few days ago, my notifications won't consistently send through to my watch. I've had to uninstall and reinstall your app multiple times a day to try to get this basic function to work. I've tried to connect with help over this, but that isn't really working either. I would just like a basic function of my watch to work.
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Wrecky Carmichael (@KewellBeans) relatou um problema@Garmin @GarminFitness your service rep, Sarah, who assisted me today with my Garmin Connect coaching plan issue was phenomenal! Give that girl a raise!
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Melanie J (@only_little) relatou um problema@LadySayFuckALot @Garmin @GarminFitness I would be interested to know if they reply. Worst customer “service” ever. Love my watch but hate that you can never ask them anything 😢
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My Marathon Journey (@Marathons4Kids) relatou um problema@GustavoKayakero @Garmin @GarminFitness That might solve the problem
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Nimish T (@t_nimish64935) relatou um problema@Garmin @GarminFitness genius product strategy. 1. Sell trainers with issues. 2. Have only one country wide service center, the user bears cost and risk to send bulky (25kg) courier. 3. Bluetooth drops off and it is termed as PCB/motherboard issue and cant be repaired. 1/n
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Ben (@TumoLPK) relatou um problema@GarminFitness @GarminUK I’ve got a HRM Dual that despite connecting to my watch will not read HR. I’ve replaced the battery, tried a different strap, and reset the HRM with no success. Seems to be really common issue online. How do I fix please?
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Battiatus (@_battiatus) relatou um problema@Garmin @GarminFitness after almost two years my Fenix 5S Plus became faulty and luckily it was still under warranty and I got a replacement. Now we're two years later and it's broken again and I need to spend $180 for another replacement. What should I do ? (1/2)
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Josh Lane (@joshlane34) relatou um problema@Garmin @GarminFitness A UX recommendation for your watches. If I forget to save my sleep activity in the morning before heading out on my run, my watch spends my whole run asking me if I want to save my sleep activity or dismiss the notification. It takes over my running display so none of my running data is readable. If I dismiss the notification, it takes me back to my normal watch face and I need to click multiple times to get back into my activity. And, within a minute or two the notification comes back anyway and the cycle repeats. If I click save, it almost always takes longer than my run to actually save the activity. My screen is frozen with "Saving" and the circling green indicator around the edges. I am unable to see my running data panels. I'm unable to pause a run, hit a lap timer, anything. It's just stuck on Saving. Today, it gave me "Saving" for the last 3 miles of my run, for the 10 minutes I spent cooling down and drinking water, and now still for the time it's taken me to write this suggestion. Basically, if I forget to save my sleep activity, and ensure that I've fully dismissed the sleep activity before my run, then my watch is unusable. I assume these are both bugs. If so, please add them to your list to fix if they're not already there. If they're not bugs and they're intended workflow, I have a few suggestions. 1. Dismissing the notification should dismiss it until after the current in-progress activity ends. 2. Dismissing the notification should take you back to the current in-progress activity. 3. Click "Save Activity" shouldn't cause the watch to lock up for an excessive amount of time. It should either save in the background if it takes a while, or save faster. Or, if neither of those is possible, it shouldn't be an option at all until after the current activity ends. 4. Prompt to save the previous unsaved activity once, before the new activity starts. 5. If none of the above are impossible, just suppress the whole interaction until there are no other in-progress activities. Thanks!
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Nathan Kraft (@Thousand__Paths) relatou um problema@GarminFitness Please go back to the full red Heart rate metric on the connect app. The line is WAY TOO HARD to see well, and it makes it more difficult to follow trends. Ever hear “If it ain’t broke, don’t fix it.”? It wasn’t broken. Please put it back the way it was.
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Jake Rampart (@JakeRampart) relatou um problemaCan @fitbit @FitbitSupport please help me understand why I have called your helpline over 15 times and my versa 4 still doesn’t work at all??? What a complete joke!!!! @GarminFitness here I come!
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RespectsWamen (@RW_Actual) relatou um problema@SlapLordActual @GarminFitness @Garmin ANSWER HIM OR SO HELP ME
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Chloé Marie WD (@ChloeWD38) relatou um problema@GarminUK @GarminFitness @Garmin hi, please can I speak to someone regarding a broken watch. Thank you 🙏🏻