Mapa de falhas e interrupções no serviço IG

Discussão da comunidade

Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.

Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.

Reclamações sobre problemas no serviço IG

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  dismantle_ (@JJJorange) relatou um problema há 9 segundos

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Noah Silverman, PhD (@noah_phd) relatou um problema há 5 minutos

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

• 
  Kryptogem110x (@kryptogem110x) relatou um problema há 7 minutos

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  A Reasonable Person (@DanielgDan) relatou um problema há 9 minutos

  @englandcricket @IGcom Damn that looks innocuous

• 
  ForGodsGlory (@MojoSnowman) relatou um problema há 13 minutos

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  Matt (@MattySP500) relatou um problema há 15 minutos

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  PeeKay (@PrasKon) relatou um problema há 18 minutos

  @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?

• 
  Mr•K (@Mr_K2015) relatou um problema há 18 minutos

  @IGcom Can’t login to my account?

• 
  alexander ellison (@alhellison) relatou um problema há 20 minutos

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  Matt (@MattySP500) relatou um problema há 20 minutos

  @IGClientHelp mobile login on iphone not working ?

• 
  Rosen (@AZMIH_Rosen) relatou um problema há 20 minutos

  @englandcricket @IGcom Absolutely school boy error from #HarryBrook

• 
  Matt (@MattySP500) relatou um problema há 21 minutos

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Saul Adom (@SunalotS) relatou um problema há 22 minutos

  @OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍

• 
  Humaira A (@BuksNCofy) relatou um problema há 22 minutos

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Rich On Macro (@RichOnMacro) relatou um problema há 30 minutos

  @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!