Mapa de falhas e interrupções no serviço IG
O mapa de interrupções a seguir mostra os últimos locais em todo o mundo onde usuários do serviço IG relataram estar tendo problemas e interrupções. Se você estiver tendo problemas com o serviço IG e sua área não estiver listada, não deixe de de enviar uma reclamação abaixo
O mapa de calor acima mostra onde os relatórios de mídia social e enviados por usuários mais recentes estão agrupados geograficamente. A densidade desses relatórios é representada pela escala de cores conforme mostrado abaixo.
Usuários da IG afetados:
A IG é a maior corretora de câmbio e contratos por diferença (CFDs) do mundo. A empresa oferece acesso global a uma linha de produtos abrangente que inclui negociação de câmbio, índices de ações, ações individuais, setores de ações, commodities, criptomoedas, títulos e taxas de juros. A oferta de serviços é disponibilizada em uma variedade de plataformas de negociação baseadas na Web e para dispositivos móveis de nível profissional.
Locais mais afetados
Nos últimos 15 dias, as reclamações sobre interrupções e problemas tiveram origem em:
| Localização | Reclamações |
|---|---|
| Sérignan, Occitanie | 1 |
| Perpignan, Occitanie | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| London, England | 1 |
| Markt Schwaben, Bavaria | 1 |
| Castleford, England | 1 |
| Paris, Île-de-France | 1 |
| Brussels, Brussels Capital | 1 |
| Upminster, England | 1 |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço IG
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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options_222 (@options_222) relatou um problema@IGcom @Polymarket Damn right 😬
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𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) relatou um problema@englandcricket @IGcom It's okkk.. no problem
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Amynah (@Amynah_Aziz) relatou um problema@IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.
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Harald Hadrada (@HaraldHadrada2) relatou um problema@bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us
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ShareSpeccy (@ShareSpeculator) relatou um problema@baz_trading @IGcom Hmm, yeah. Just read it. Sounds awful. Sounds like it’s going to be the same as Trading212. I’ll see what it’s like but if so, I’ll transfer my ISA and the others I manage elsewhere. Shame.
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Kryptogem110x (@kryptogem110x) relatou um problema@IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.
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ForGodsGlory (@MojoSnowman) relatou um problema@IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!
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smudgedan (@Smudgedann) relatou um problema@adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise
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CT🪐 (@gercekci_V) relatou um problema@IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!
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Mr Downs (@MrD23English) relatou um problema@englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.
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gin&pinklemonade (@Woodywudpeck) relatou um problema@Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to
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Matt (@MattySP500) relatou um problemaAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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Matt (@MattySP500) relatou um problemaAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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Humaira A (@BuksNCofy) relatou um problema@igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!
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matt (@clarityenjoyer) relatou um problema@englandcricket @IGcom Terrible team