Mapa de falhas e interrupções no serviço Ring

Discussão da comunidade

Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.

Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.

Reclamações sobre problemas no serviço Ring

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  Gbrook (@gbrook37) relatou um problema há 16 segundos

  @ring They must of been the lucky one that ring did not have a system failure as when I got broken into they did so no evidence to be obtained. Opened a case no one coming back and today shortage of staff to deal with customer

• 
  👽 (@nsc126) relatou um problema há 3 minutos

  @ring I’m trying to get an update on a pre-order placed in Jan for a KIDDE Smart Smoke & Carbon Monoxide Alarm that was supposed to ship 2/25. I’ve called in and tried the chat option and am getting nowhere. Can you please help? This was not cheap! I’d like the order shipped.

• 
  Mr. Brooks 🇺🇸 (@brookspw) relatou um problema há 6 minutos

  @ring We installed and paid for a doorbell for my mother in law. She passed away 3 years ago. We kept it in the house until it was sold last year. She is gone. The house is gone. The doorbell is gone. We have tried over and over to stop the recurring charge but you won’t help us. We can’t get an email on her account that no longer exists. How can you help me?

• 
  al417 (@public9965) relatou um problema há 8 minutos

  @ring I've slogged through the phone menu at 800-656-1918 twice to try to get help with a device setup, and both times, after verifying my identity and saying it will transfer me, the system hangs up on me instead.

• 
  Andrew Watkins (@awatkins952) relatou um problema há 8 minutos

  Our @ring doorbell has only been up for less than 2 hours and I’ve already discovered a major problem with it… I can no longer sneak @ChickfilA into the house while my wife’s at work without her knowing about it.

• 
  Beth (@ConeyFerg) relatou um problema há 9 minutos

  @YNB @SuckaFreeZone3 @ring Yes!! People who steal necessities, like kid's medicine, are way more stealthy. I'll find empty packaging on the shelf. The only people I've seen ACTIVELY stealing are white women slowly going up & down each aisle, taking random items.

• 
  FreeMindBill🤷🏼‍♂️ (@Afreemindisbest) relatou um problema há 13 minutos

  @ring I noticed my address is incorrect on my app. It shows a different area with the same street name. However when I try to change it I am told I will have to leave assisted monitoring. Is this the paid monitoring or something different. Hope you can help. 🙏🏼

• 
  Mark Fisher (@fisher1021) relatou um problema há 16 minutos

  @ring so upset with your terrible camera/doorbell im about to go all wyze

• 
  Sheree (@sheznic) relatou um problema há 20 minutos

  @ring Why did you sell footage from my doorbell to @progressive insurance so they could show my neighbors they have prior damage to a vehicle? Ring is trash and I’m getting rid of today.

• 
  Paul H (@PaulHurst86) relatou um problema há 23 minutos

  @ring I’m needing help, I’ve tried your chat support which didn’t help me, I’ve tried your customer contact number which didn’t help me due to it all being AI

• 
  Its_just_james_92 (@jversegame) relatou um problema há 24 minutos

  Hi @ring I’m having trouble logging into my account , I’ve followed the steps online but it’s not working please can you help ?

• 
  ITDUDE F.E.L.L.A (@The_Real_ITDUDE) relatou um problema há 25 minutos

  @esx1422 @NETGEAR @ring Nah, it's been going on for ages. Check the reddit thread. I linked. It's a false positive, but no one is bothered enough to fix it.

• 
  Big_Ticket (@Big_Ticket) relatou um problema há 25 minutos

  @ring Then I was told I had not paid. Sent screenshot (don't know why @ring couldn't see I paid?) showing I paid. Then I was told I didn't have the plan showing on the @ring payment history. Then I had to hold multiple times for CS to talk to a supervisor. All seems to boil down to...

• 
  Rebecca North (@samjohnsonqqq) relatou um problema há 30 minutos

  @ring Can’t add a user to a new camera. Your software is NOT WORKING. There used to be a page that showed all the users and what access they had. Can’t find it anywhere. CS agents don’t speak ENGLISH. Awful!!!!!

• 
  Suraj khindkar (@Suraj2529) relatou um problema há 35 minutos

  I am taking loan few month ago in ring app and 4 emi bounce in some crisis and my last company some payment issue so ring agent harass in daily basis and I'm send mail also for settlement but he was saying RBI authori on our company dnt settle ur loan @RBIsays @nsitharaman @ring