Mapa de falhas e interrupções no serviço Ring
O mapa de interrupções a seguir mostra os últimos locais em todo o mundo onde usuários do serviço Ring relataram estar tendo problemas e interrupções. Se você estiver tendo problemas com o serviço Ring e sua área não estiver listada, não deixe de de enviar uma reclamação abaixo
O mapa de calor acima mostra onde os relatórios de mídia social e enviados por usuários mais recentes estão agrupados geograficamente. A densidade desses relatórios é representada pela escala de cores conforme mostrado abaixo.
Usuários da Ring afetados:
A Ring é uma empresa de segurança doméstica e casa inteligente de propriedade da Amazon. A empresa fabrica produtos de segurança doméstica que incorporam câmeras de detecção de movimento ao ar livre, como o Ring Video Doorbell.
Locais mais afetados
Nos últimos 15 dias, as reclamações sobre interrupções e problemas tiveram origem em:
| Localização | Reclamações |
|---|---|
| Phoenix, AZ | 8 |
| Frankfurt am Main, Hessen | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 7 |
| Mönchengladbach, NRW | 6 |
| Berlin, Land Berlin | 6 |
| Köln, NRW | 5 |
| London, England | 5 |
| Hamburg, HH | 5 |
| Vienna, Wien | 5 |
| Düsseldorf, NRW | 5 |
| Chicago, IL | 4 |
| Arlington, VA | 4 |
| Los Angeles, CA | 4 |
| Sydney, NSW | 4 |
| Munich, Bavaria | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Croydon, England | 4 |
| Birmingham, England | 4 |
| Bristol, England | 4 |
| Manchester, England | 3 |
| Sevilla, Andalucía | 3 |
| New York City, NY | 3 |
| Paris, Île-de-France | 3 |
| Glasgow, Scotland | 3 |
| Atlanta, GA | 3 |
| Charlotte, NC | 2 |
| Kingston upon Hull, England | 2 |
| Pittsburgh, PA | 2 |
| Loveland, CO | 2 |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Ring
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Steve Abbott
(@steveabbs) relatou um problema
@ring My ring video doorbell will not charge I have tried contacting the UK contact telephone number but it says it’s not recognised can anyone help
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Snug Nug
(@SnugNugs) relatou um problema
@ring I couldn’t possibly tell you how many times this doorbell has let me down.
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20Jan2021🌞💙
(@BJLass) relatou um problema
@ring I've given up on them working. I'm just hoping the bad actors think they actually work.
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Amber Ferrano
(@AmberFerrano) relatou um problema
de
Centralia, Washington
@amazonnews @alexa99 @ring We had Xfinity when we had a house fire & the system went down couldn't even use the phone 2call 911. I was telling a Fireman at the new hm that I wish we had Alexa2 have her call 911 & she woke up & said she could not. Alexa needs 2offers this option 2call 4said handsF emergency
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Jonathan Lassoff
(@jof) relatou um problema
@wadeis @ring @doorbird It seems like a common enough problem for geeky renters that want to digitalize, but can't necessarily bring the whole building along. A friend in Berlin did a basic hack with an ESP32 board and some GPIO pins to remotely push "open". The inside units are usually pretty "dumb".
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Bruce
(@WatchinAnimeNow) relatou um problema
WTF is @ring Im ignoring my doorbell when im home, why would I answer it when im not💀😭
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MetalPetal
(@MetalPetal99) relatou um problema
@ring why is my doorbell offline again!? Bought it in July and never had a problem with it until this past wk. twice in 7 days
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Mike
(@miciphone) relatou um problema
@ring Thx for the info. To bad: Alexa Guard is yet not available in Germany. I own a doorbell, Ring app installed, paying for the cloud. I thought it would be enoungh to buy an Echo Dot, subscribe to Guard free /smole alarms included) in order to receive notifications in case of emerg.
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Stop Right There
(@anewdaysdawn) relatou um problema
@ring idk why but since your outage last April, I have had NOTHING BUT PROBLEMS. My ring is hardwired but still draining the battery. Replaced the doorbell, bought a BACKUP battery - STILL HAVING THE SAME ISSUE. Electrician checked my wiring for doorbell which was fine. 🙄 1/2
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Crash Phoenix
(@CrashPhoenix666) relatou um problema
@ring What's going on with the app/service? My spotlite battery cam wont show live vid. took batteries out, app still shows it online and working perfectly (imposdible without batteries) Have done all resets and uninstals/reinstall. still not working. Plz Help!
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Krazyfingerz
(@krazyfingerz) relatou um problema
This is some conspiracy ****! Got a 20min gap in Ring footage where someone drove into my brick wall and knocked it down. Now Instead of holding someone acctble I’m 100% respsible for the repair. Thanks @ring
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karlalex_
(@karlalex_) relatou um problema
How **** are @Ring? Bought a #videodoorbell last month, 🔋 lasted 3hrs, 📞 them, sent replacement 🔋 lasted 3hrs again, 📞 them, they (reluctantly) ordered me a replacement doorbell, hasn't arrived within 2wk period, 📞 them again, now out of stock, wait a further 2wks! #AVOID
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Mike
(@miciphone) relatou um problema
@ring Thx for the info. To bad: Alexa Guard is yet not available in Germany. I own a doorbell, Ring app installed, paying for the cloud. I thought it would be enoungh to buy an Echo Dot, subscribe to Guard free (smoke alarms included) in order to receive notifications in case of emerg.
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Hand Salute
(@HandSalute1) relatou um problema
@Costco and @Ring this is obviously a problem that both companies are ignoring which is an #EpicFail.
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Jenn // Sailor 🌙👑
(@THEMAHARANiX3) relatou um problema
@ring your customer service is trash. Why did I have to spend over an hour just for y'all send me new equipment 😐..