Mapa de falhas e interrupções no serviço Ring
O mapa de interrupções a seguir mostra os últimos locais em todo o mundo onde usuários do serviço Ring relataram estar tendo problemas e interrupções. Se você estiver tendo problemas com o serviço Ring e sua área não estiver listada, não deixe de de enviar uma reclamação abaixo
O mapa de calor acima mostra onde os relatórios de mídia social e enviados por usuários mais recentes estão agrupados geograficamente. A densidade desses relatórios é representada pela escala de cores conforme mostrado abaixo.
Usuários da Ring afetados:
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Recursos Online
A Ring é uma empresa de segurança doméstica e casa inteligente de propriedade da Amazon. A empresa fabrica produtos de segurança doméstica que incorporam câmeras de detecção de movimento ao ar livre, como o Ring Video Doorbell.
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Locais mais afetados
Nos últimos 15 dias, as reclamações sobre interrupções e problemas tiveram origem em:
| Localização | Reclamações |
|---|---|
| London, England | 3 |
| Akron, OH | 2 |
| Lake Forest, IL | 2 |
| Los Angeles, CA | 2 |
| Elk Grove Village, IL | 2 |
| Dallas, TX | 2 |
| Waterlooville, England | 1 |
| Norwich, England | 1 |
| Luton, England | 1 |
| Poplar, England | 1 |
| Watford, England | 1 |
| New York City, NY | 1 |
| Las Vegas, NV | 1 |
| Fort McMurray, AB | 1 |
| Louisville, KY | 1 |
| Reno, NV | 1 |
| Southwark, England | 1 |
| Charlotte, NC | 1 |
| Denver, CO | 1 |
| Seattle, WA | 1 |
| Ashburn, VA | 1 |
| Westford, MA | 1 |
| Reading, England | 1 |
| Oklahoma City, OK | 1 |
| San Jose, CA | 1 |
| Chicago, IL | 1 |
| Bellingham, WA | 1 |
| Midland, TX | 1 |
| Alcobendas, Comunidad de Madrid | 1 |
| Sydney, NSW | 1 |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Ring
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Paul Morrison
(@Bucklenose) relatou um problema
@ring 3 days ago I contacted you about my issues. I was asked to fill a form out and grant access to my account so you could take a look into it. I was asked to wait a “moment” while it was looked into. Still waiting!. Easily the worst experience I have had with a company ever.
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Jonathan Hopkins
(@jdhopkins) relatou um problema
Just had the worst Customer Services experience with @ring. Awaiting a call back from a manager. They used to be so good.
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Wil Wilser
(@Will_Willsher) relatou um problema
@ring pls can you help, I pay monthly subscription for doorbell storage but am having problems adding my new device after upgrade from battery to wired. I have removed my old device but can't see how to link my new one, and your 'help' isn't helping
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Chris
(@Chris135794) relatou um problema
@ring why can't you allow people to change the chime of the doorbell itself. It can't be a hard fix and your customers have been asking for years?
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Meg
(@t3nn1ne) relatou um problema
@ring just got an email confirming a cancellation of my subscription service and I can’t log into my account- have I been hacked? Currently away on holiday so need my subscription up and running asap for protection. Can someone help asap?
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Andrew Millington
(@MillingtonVilla) relatou um problema
@adamchilds2000 @jodielouiseart @ring It’s the aftercare for Ring that is the issue for me. They’re still not under Amazon in that regard. They’re really, really terrible
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AnHonest_ConMan
(@AnhonestR) relatou um problema
@ring customer service is ****. Got my first Ring device almost four weeks ago from Best Buy. Had problems almost immediately. Called ring which troubleshooted for an hour then told me they would send a replacement. Specifically said to not return it to Best Buy.
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Oli Mortimer
(@olimortimer) relatou um problema
@ring This is a complete different issue. One issue after another.
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Emeric
(@egion35) relatou um problema
@ring hello. I have a problem with the alarm. when we leave the house, the front door is open. If I set the alarm, then I have to close the door otherwise its sensor will be ignored. It is not practical. is there a workaround?
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Kit Cosper
(@Kit_Cosper) relatou um problema
@ring - Just as I expected. "Send us a DM" turns in to "Sorry, our process is broken and you're screwed." followed by silence. You're just like everyone else - incapable of addressing tough issues or owning up to your shortcomings.
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Bal 🏴🇮🇳🇨🇦🇰🇪🇬🇧
(@iluvcricket2) relatou um problema
So over an hour to set up brand new @ring chime - not working. Been on the hour to customer support for an hour. Now demanding I send a proof of purchase to prove I bought it. Sent Amazon screen shot - really poor customer service and process is too slow
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ArthurRyder✌🏽
(@ArthurRyder) relatou um problema
What is going on with my doorbell @ring it just keeps going offline it’s driving me CRAZY
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Raine Whylde
(@RaineWhylde) relatou um problema
@ring what is going on right now. Notification goes off, can view live mode, then no video appears on the time stream from the notification since yesterdays. Notification videos are now starting to appear in bad quality but still can’t see live view and now can’t see your website
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Adam childs AVFC
(@adamchilds2000) relatou um problema
@MillingtonVilla @jodielouiseart @ring Amazon own ring the blink ones are very poor quality I’m looking to get the ring 4 so have watched a few hours of reviews on both blink and ring and ring definitely comes out on top
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Kevin Mitnick
(@Mitnicktech011) relatou um problema
@josuckph @ring I can help retrieve your account back.
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