Mapa de falhas e interrupções no serviço Ring
O mapa de interrupções a seguir mostra os últimos locais em todo o mundo onde usuários do serviço Ring relataram estar tendo problemas e interrupções. Se você estiver tendo problemas com o serviço Ring e sua área não estiver listada, não deixe de de enviar uma reclamação abaixo
O mapa de calor acima mostra onde os relatórios de mídia social e enviados por usuários mais recentes estão agrupados geograficamente. A densidade desses relatórios é representada pela escala de cores conforme mostrado abaixo.
Usuários da Ring afetados:
A Ring é uma empresa de segurança doméstica e casa inteligente de propriedade da Amazon. A empresa fabrica produtos de segurança doméstica que incorporam câmeras de detecção de movimento ao ar livre, como o Ring Video Doorbell.
Locais mais afetados
Nos últimos 15 dias, as reclamações sobre interrupções e problemas tiveram origem em:
| Localização | Reclamações |
|---|---|
| Garland, TX | 1 |
| Louisville, KY | 1 |
| San Francisco, CA | 1 |
| Asheville, NC | 1 |
| Madrid, Madrid | 1 |
| Chicago, IL | 2 |
| Wake Forest, NC | 1 |
| Calgary, AB | 1 |
| New York City, NY | 2 |
| Richardson, TX | 1 |
| Savannah, GA | 1 |
| Vienna, Vienna | 1 |
| City of London, England | 1 |
| Sheffield, England | 1 |
| Villefranche-de-Lauragais, Occitanie | 1 |
| Portsmouth, England | 1 |
| Batley, England | 1 |
| Frankfurt am Main, Hesse | 1 |
| Nantes, Pays de la Loire | 1 |
| Birmingham, England | 1 |
| Naaldwijk, zh | 1 |
| Dallas, TX | 1 |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
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Reclamações sobre problemas no serviço Ring
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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RhysvWZAR (@RhysvW_ZAR) relatou um problema@ring why MUST I miss all of my calls. All of my notifications EVERYTHING. SERIOUSLY WTF
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Rebecca North (@samjohnsonqqq) relatou um problema@ring Can’t add a user to a new camera. Your software is NOT WORKING. There used to be a page that showed all the users and what access they had. Can’t find it anywhere. CS agents don’t speak ENGLISH. Awful!!!!!
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Scotty J (@Its34Again) relatou um problemaDay 22 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?
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Harish Gundecha (@HarryGundecha) relatou um problema@ring Unfortunately the customer support agent had no additional information for the delay in processing the order nor did he give me any option to escalate this issue
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Front St. Finance (@luke4696) relatou um problema@ring your **** sucks…. @SimpliSafe is way better. I regret switching at my new house so much. Just trash.
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〽ARC (@_Marcmywords) relatou um problemaHey @UPS how about when your drivers attempt to deliver a signature required package…i don’t know, maybe knock on the door or ring the doorbell, and not just put a sticker on your door and walk off. Thanks @ring for letting me see this go down. Unbelievable.
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Jerry Chacon 'blue check mark' (@chaconkie) relatou um problema@ring @USPS @USPS it's called "mail delivery" not "mail come pick me uppy", right? Also, now are you seeing why people use FedEx, ups, etc, instead of your ancient asses? Way to ******* over 🖕🤬🖕
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Lola 🐝 (@ThatLolaBee) relatou um problema@ring Is there a reason why our doorbell decides when it wants to record? We can go live no problem and it does record when it wants to, but the last 2 days there's chunks of videos, hours! Missing. No settings have been changed and our Internet connection has been stable
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Misses microwaving fish in the office (@richgjaci) relatou um problema@HDCares @HomeDepot Sunnyvale CA Kifer Rd store couldn't help with @ring cameras. It was self service but I couldn't get to any of the product as it was in a cage . I even showed the staff members the product and its location in the app and still couldn't get any assistance.
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DonutOfDoom (@AnusOfDoom) relatou um problema@AFL 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
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siba (@nl_siba) relatou um problema@akinyi__wendy @b1ackd0t Honestly, you haven't invented **** your so called invention is already in the market @ring
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Pumblechook (@pumblechook) relatou um problema@ring Ring 4K Retinal Camera picture quality is not so great with very poor picture degradation when zooming in. I have tried different models including the POE versions. Even Ring tech support have given up. Very poor products
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JB (@john4brown) relatou um problema@ring what terrible customer service you have. For a company owned by @amazon you really need to step up your order management and customer service people. Just terrible experience and I’m trying buy a product!
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Toby Benson (@tobymedia) relatou um problemaAmazing how a multi-million dollar company like @ring can have such terrible UX in their app/website that it doesn’t let you subscribe to their pro package… like I’m trying to give you money & you’re not letting me - crazy! This page opens whenever I click to upgrade and it’s a dead page with info about the plan… and says “plans can’t be managed in the ring app” and there’s nowhere to click!! Madness.
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Davey Allen (@DaveyAllen54264) relatou um problema@ring I have called and asked well within six months. Then I promised that they were sending something out to me. Hoping it would help. That never showed up. What ever that was. I stopped my cloud because the cameras didn’t work all the time