Ring está fora do ar?
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Está tendo problemas? Envie uma reclamação abaixo.
A Ring é uma empresa de segurança doméstica e casa inteligente de propriedade da Amazon. A empresa fabrica produtos de segurança doméstica que incorporam câmeras de detecção de movimento ao ar livre, como o Ring Video Doorbell.
Mapa de Falhas e Interrupções Completo
Recursos OnlineProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Ring que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Ring. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Ring em nosso site.
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Recursos Online (38%)
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Falha do dispositivo (27%)
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Login (10%)
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Falha de aplicativo (10%)
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Site desativado (10%)
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Erros (5%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Lichfield |
Login | |
 Zapopan |
Site desativado | |
| London |
Recursos Online | |
 Phoenix |
Falha de aplicativo | |
 Mechernich |
Falha do dispositivo | |
| Castro Valley |
Recursos Online |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
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Reclamações sobre problemas no serviço Ring
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Mikey
(@Sraidanmhuilinn) relatou um problema
@ring just installed a doorbell 3 plus. Really enjoying the live view/activating device/spinning blue circle/live view ended/reconnect. I see many people complaining about this issue and it seems nothing has been done to fix this. System health is all green per app.
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Fabiano Mauro
(@ILfabianoCapri) relatou um problema
@ring gosh what’s the problem now with your network?! The float camera it’s not recording anymore and the lights is not turning on anymore... no more motion capture... the doorbell is not ringing!!! Seriously it’s too much!!!
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Danny
(@DannyCosmos5) relatou um problema
@ring why does my “rich notification” from my doorbell repeat 4 times on my Apple Watch? This happens every time there is motion at my front door. Please help.
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cos
(@SeeBeeOss) relatou um problema
@ring Or perhaps you could help here? I’ve had my Ring Doorbell for 5 months now and I would like to return it for a full refund. Your product is one of the worst I have ever used in my life.
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Sparkle Farts
(@pennydaily) relatou um problema
I do not, will not, recommend @ring at any time. Gaps and gaps of time, does not detect motion and does not reset. Trash product.
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Harry
(@harrythegunner) relatou um problema
@neillatham @ring_uk @ring Was it an issue with the doorbell 3 plus not always picking up people walking towards it ? That’s what mine seems to be doing
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Dr. M Shelly Conner ♐🏳️🌈
(@MShellyConner) relatou um problema
If companies like @ring subcontract installation with companies like @OnTechServices who is responsible for recompense for poor customer service? I prepaid with Ontech and NO tech showed up. Had to call them 3 times and they could offer nothing for the inconvenience.
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Bryan Spahr
(@pizzaboy314) relatou um problema
@ring I have a 2020 Ring Video Doorbell that's hardwired and still somehow got down to 3% battery with no warning. It doesn't charge when I plug in usb...does it have to be disconnected from doorbell wires in order to charge? Very disappointed.
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Michael Smith
(@djmikeymike631) relatou um problema
@ring Love how your ring keeps going down and unable to see my cameras. Well protected i feel guess I’ll be switching to a camera system and not buying more ring cameras
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Kari Atari
(@karixa) relatou um problema
de
Modesto, California
@ring @amazon why does it take 45 minutes before I get notification of movement from my #ringdoorbell ? That’s really poor performance, and not at all useful for security. Please fix it.
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Karen
(@KarenHarlaw) relatou um problema
Got a @ring doorbell and fitted it a few weeks ago. Have it all sorted and notification set up on phone - whole reason for getting it was to get notifications on phone rather than a doorbell in house which dogs go f-ing MENTAL at. 2 weeks down the line, the smart dog had figured
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Joy McGee 😷
(@IHeartPaulRudd) relatou um problema
@ring I couldn’t get into my account. Reset password. Asking for verification code but it won’t send me one. Instead asking me to go to Control Center from dropdown menu. All I see are Ring products. I need help logging in. Why is this so difficult?
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DK
(@DK05856541) relatou um problema
@ring Hi RING. What happens if internet goes down or the thieves cut our internet line outside? Do all the video feeds go down? Are your cameras smart enough to broadcast video locally to an app when it detects no internet? This is a big weak point I find with cloud SEC CAMs
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Emma Davison
(@emilyemk) relatou um problema
@ring we placed an order with you on 27th Nov 2020 and after having to contact you several times already still have no tracking information on our order. This is absolutely terrible customer service seeing as we’ve spent over £500 with your company. Please advise us on this!
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Andrew Griffith
(@aussiegriff) relatou um problema
@MathesonStep @ring Would it help if I asked (again) too @Ring? Have no issue paying the subscription to enable this. Many want to pull your feed into a home NVR to associate events etc. It just seems like a great PR move for existing customers. You know you’ll lose us when someone else does it.
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Renee
(@ReneeRevelation) relatou um problema
@ring Motion history for my doorbell is not being captured. The video is not there even though there is motion. Please fix. Rebooting my wifi did not fix it.
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Bellerophon
(@PBR5treetgang) relatou um problema
@ring @alexa99 #RingDoorbell IS THE BIGGEST HEAP OF ****. - AWFUL software set-up App - The camera DOES. NOT. WORK. - Battery runs out and, hey, IT DOESN’T NOTIFY YOU, so missed post galore - Phone battery dies? He’ll, no door ring - so you have to buy the EXPENSIVE, UGLY #Ring alarm speaker
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Sparkle Farts
(@pennydaily) relatou um problema
@ring Requested via DM you contact me & info was given. No one has called. No contact made. Had doorbell and alarm system WITH Protection plus for a month and this is a total piece of crap. Rep acts like you are calling a therapist with answers. "oh okay." "well" "okay ma'am" ZERO help
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Andrew Tuffnell
(@AndrewTuffnell) relatou um problema
@ring Very disappointed with your customer support! My order wasn’t delivered to me by DPD and now I am being told you won’t honour my original order! Terrible service so close to Christmas!
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Snow-Flake Clay
(@klaybus) relatou um problema
@ring Just installed a ring "stick up camera" for a friend & am not receiving the 30 day trial. What's up with that? I'm trying to get him to subscribe but without the trial it's hard to sell your subscription. Please help!!
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Jaime
(@St_Jamez841) relatou um problema
@ring hi. My ring app keeps closing when I try to view live video from my spot light camera. Can someone please help?
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Mitch Frumkin
(@FrumkinMitch) relatou um problema
@stevetal @ring Always they bad stuff and forget the happy ending ?
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Rusty Wiley
(@runrusty) relatou um problema
de
Coweta, Oklahoma
@ring how can I get my doorbell back online remotely? Has to be a way. If there isn’t, that’s plain silly. Please help.
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jigar surana
(@jigarmiti) relatou um problema
de
Newcastle, Washington
@ring disappointed with your customer service. Unable to contact support after calling 4 times and waiting for almost 5 hours. Even a callback is not helpful as they put me on hold. Really bad!
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JK
(@bald_jim) relatou um problema
@ring Thanks and that is the problem.......the phone support is outsourced and hard to understand so chatting is better....which is the way it was when I first bought Ring a year ago....you all have made it much worse with no chat troubleshooting.
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William Gerstenmeier
(@Stealth8488) relatou um problema
@ring Is there a problem with the ring system? My spotlight cams and my floodlight cam have stopped producing video but my doorbell cam still is producing video.
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Sarah L. Markley
(@DesignSMartly) relatou um problema
@alexa99 Just spent time finding a glitch that all of my Alexa devices did not turn off guard when I disarmed @ring The spinning light is annoying, but this is really a dangerous glitch and makes me worried about you two communicating accurately in times of urgent safety need!
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Jon Corrigan
(@JonCorrigan9) relatou um problema
Anyone considering a @ring doorbell and protection plan should reconsider. Lousy product, terrible customer service. Stuck with the hardware unfortunately, but this garbage company won’t get another dollar from me.
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Renee
(@ReneeRevelation) relatou um problema
@ring @MasterTheNEC Motion history for my doorbell is not being captured. The video is not there even though there is motion. Please fix. Rebooting my wifi did not fix it.
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Bohannan Joseph
(@Maat1Truth) relatou um problema
@ring once again I’m unable to login to my app and see my cameras! I am going to Google Nest and selling your cameras and system on EBay! SO AGGRAVATED!!