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Status de Ring: problemas de dispositivos e relatos de interrupção

Nenhum problema detectado

Está tendo problemas? Envie uma reclamação abaixo.

A Ring é uma empresa de segurança doméstica e casa inteligente de propriedade da Amazon. A empresa fabrica produtos de segurança doméstica que incorporam câmeras de detecção de movimento ao ar livre, como o Ring Video Doorbell.

Problemas nas últimas 24 horas

O gráfico a seguir mostra o número de reclamações sobre falha no serviço Ring que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.

No momento, não detectamos nenhum problema no serviço Ring. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!

Problemas mais relatados

A seguir estão os problemas mais recentes relatados pelos usuários da Ring em nosso site.

  • 35% Falha do dispositivo (35%)
  • 22% Recursos Online (22%)
  • 15% Erros (15%)
  • 10% Falha de aplicativo (10%)
  • 9% Login (9%)
  • 9% Site desativado (9%)

Mapa ao vivo de interrupções

As últimas reclamações sobre falhas, interrupções e problemas vieram de

CityProblem TypeReport Time
Sheffield Falha do dispositivo há 3 dias
Villefranche-de-Lauragais Falha de aplicativo há 5 dias
Portsmouth Falha do dispositivo há 6 dias
Batley Recursos Online há 7 dias
Frankfurt am Main Login há 8 dias
Chicago Site desativado há 9 dias
Mapa de Falhas e Interrupções Completo

Discussão da comunidade

Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.

Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.

Reclamações sobre problemas no serviço Ring

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

  • chaconkie
    Jerry Chacon 'blue check mark' (@chaconkie) relatou um problema

    @ring @USPS @USPS it's called "mail delivery" not "mail come pick me uppy", right? Also, now are you seeing why people use FedEx, ups, etc, instead of your ancient asses? Way to ******* over 🖕🤬🖕

  • liveWesHenry
    Wesley Henry (@liveWesHenry) relatou um problema

    Ok @ring. Can you tell me why your customer service rep just dropped out of our live chat session? We spent almost an hour on chat, and being of no help, she just ended our conversation, and nothing was solved. #unprofessional #nottheonlysecuritycamera #helpacustomerout

  • cepalogix
    Eric - cherche la logique (@cepalogix) relatou um problema

    Hey @ring Your solution dorsn’t work anymore for reconnecting an existing account on an iphone with the very last patch - and your latest version. And the additional problem is that if we try to declare a bug, we only get AI generated bullshit without capability to warn you…

  • lance051
    Lance Lozano (@lance051) relatou um problema

    Hey @Ring, can you have someone in your shop get ahold of me and help me with a replacement floodlight camera that I’ve been waiting to arrive for 31 days so far. I also have purchased the service contract/plan on all my devices.

  • Gerhard_JF
    Gerhard (@Gerhard_JF) relatou um problema

    Hi @ring, so after contacting you and was told to phone customer services (for the 4th time) there is still no solution... Please help...

  • mzdawn621
    Dawn (@mzdawn621) relatou um problema

    @ring when you wanted my business everyone at ring and on tech wanted to help. Have emergent situation w a ring camera light fixture hanging by wires off my garage needing to be re-connected yet on tech wants me to wait a week! I’m a post chemo patient and can’t climb ladder.

  • 1989irmo
    CoastieGirl (@1989irmo) relatou um problema

    @ring I need help, kinda a trespassing thing and bf of 9 years cheating . He Turned off the backyard camera. So it went off line everyday around the same time from maybe June 2022 to Nov 2022 To bring her in my house and into my bed. I need the exact dates the camera was taken…

  • raymondjtoth
    raymondjtoth (@raymondjtoth) relatou um problema

    @ring Ring video doorbell app using, rin posy from other give error ever time open check internet but internet on android phone on since can post here can you look at this please fix it rebooted phone same thing gose on

  • Its34Again
    Scotty J (@Its34Again) relatou um problema

    Day 23 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?

  • gbrook37
    Gbrook (@gbrook37) relatou um problema

    @ring do not use ring they do not protect as got broken into & when footage was looked at then said they had a system failure

  • chromedome21
    Chromedome21 (@chromedome21) relatou um problema

    @ring Your link to DM will not let me DM you so I cannot send screenshot of health page. Below is the problem I am having.. Ring doorbell just recording static/white noise on recordings and live view. Done everything required to check settings, rebooted (+hard reset) doorbell.

  • philjonestri
    Philip Jones (@philjonestri) relatou um problema

    @ring Just had an hour of my life wasted. Both Chat and Phone Customer Support couldn’t help. All they kept telling me to do was all the things I already tried. I am a literate person. I can follow instructions but when they don’t work I need your help … didn’t get any!

  • ForAutumnAngel
    ForAutumnAngel (@ForAutumnAngel) relatou um problema

    Hey @ring, i bought 2 of your indoor/outdoor battery cams. And my problem is installing on wall inside. Your official video shows just screw on to wall. But YouTuber videos show using the anchors. So can you guys make a updated video explaining do you need anchors inside or not.

  • Jack_Blast194
    Jack Rabbit (@Jack_Blast194) relatou um problema

    @ring You stupid, woke dumb ***** won't let us post about the homeless in our area. Neighbors in our area are complaining about how you take posts down, warning about homeless people suddenly appearing in our city. Even walking around playgrounds. We're 40 miles outside of LA and as

  • _Marcmywords
    〽ARC (@_Marcmywords) relatou um problema

    Hey @UPS how about when your drivers attempt to deliver a signature required package…i don’t know, maybe knock on the door or ring the doorbell, and not just put a sticker on your door and walk off. Thanks @ring for letting me see this go down. Unbelievable.

  • ahackeson
    Andrew Hackeson (@ahackeson) relatou um problema

    @ring I ordered a ring sensor in July 2022 and never received it. I have tried several times with your online twitter team and your process of messages, forms and customer service agents is very bad.

  • Michelle_523
    Michelle (@Michelle_523) relatou um problema

    I really wish I could understand how my @ring works. Why do I get full videos of my across the hall neighbors going in and out and down the hall, but if someone approaches my door, the video doesn't start until they're walking away?? It happens every time.

  • revamoskir
    Amos (@revamoskir) relatou um problema

    @MarianHF @ring I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues

  • jrashmore
    Jamie (@jrashmore) relatou um problema

    @ring how come I’ve been waiting for my replacement device for nearly two months, you take the money out of my acc knowing I do not have the device yet but yet your customer service team do nothing to ensure my device is delivered? Terrible service!

  • aleahatxx
    T (@aleahatxx) relatou um problema

    @ring can you please tell me why my ring camera has lines down it and has gone purple looking? 😞

  • _Marcmywords
    〽ARC (@_Marcmywords) relatou um problema

    Hey @UPS how about when your drivers attempts deliver a signature required package…i don’t know, maybe just knock on the door or ring the doorbell and not just put a sticker on your door. Thanks @ring for letting me see this go down. Unbelievable

  • samjohnsonqqq
    Rebecca North (@samjohnsonqqq) relatou um problema

    @ring Can’t add a user to a new camera. Your software is NOT WORKING. There used to be a page that showed all the users and what access they had. Can’t find it anywhere. CS agents don’t speak ENGLISH. Awful!!!!!

  • gbrook37
    Gbrook (@gbrook37) relatou um problema

    @ring They must of been the lucky one that ring did not have a system failure as when I got broken into they did so no evidence to be obtained. Opened a case no one coming back and today shortage of staff to deal with customer

  • Grackalack
    Scarlett Grace (@Grackalack) relatou um problema

    @YNB @florenceRN78 @ring These nice car mother ******* are the worst. They look down on your for not getting an electric car to save the environment but, as they drive down the roads, (after I can now assume stealing peoples ****) they are also littering all of the trash inside their cars.

  • Pet_Active
    Pet Active Ltd (@Pet_Active) relatou um problema

    I’m so impressed with @ring customer service. My doorbell is a couple of years old and stopped working on the weekend. Never had a problem with it. @ring sent me a new doorbell to replace the old one. What amazing service. Thank you!!!

  • davezatz
    Dave Zatz (@davezatz) relatou um problema

    @ring My Ring devices are just fine! I’m saying Homebridge, and associated plugins, are a hack. You COULD help there with some Apple HomeKit integration… :)

  • SuckaFreeZone3
    Sade (@SuckaFreeZone3) relatou um problema

    @ConeyFerg @YNB @ring And many aren't poor.

  • Yatusab3ss
    Ranting101 (@Yatusab3ss) relatou um problema

    Dear @ring how can I verify my phone and computer after changing the password if I can’t log in and create a code? If I’ve only logged in from my phone and it keeps saying I need to regenerate a code that it’s not giving me through email. HELP!!!!

  • Thejcunderwood
    Josh Underwood (@Thejcunderwood) relatou um problema

    @Ask_Spectrum @ring Can one of you please help me? I’ve had a working Ring doorbell for a while. I just got a new Spectrum router. Every device connected to the new router immediately (network named the same) except the doorbell. I’ve spent at least 4 hours on the phone with you two. Ring says the firewall needs to be lowered. Spectrum says they can’t adjust it. My old router had to have only WPA2 selected and I’m told this can’t be done with this router. Basically now Spectrum said “Talk to Ring and let them know that you can’t get a dedicated 2.4 network or control the security” and Ring said “Adjust the security or get a new doorbell”. Can someone please help? Give me a list of compatible doorbells with Spectrum or doorbells that Ring makes that will connect if you can’t isolate the security setting.

  • senti_test
    Test (@senti_test) relatou um problema

    @AmazonRing @ring Hi there. My Ring doorbell battery dropped to 12%, and when I plugged it in to charge, it didn’t start charging. It’s currently displaying a solid white light. Can you help me troubleshoot this?