Ring está fora do ar?
Nenhum problema detectado
Está tendo problemas? Envie uma reclamação abaixo.
A Ring é uma empresa de segurança doméstica e casa inteligente de propriedade da Amazon. A empresa fabrica produtos de segurança doméstica que incorporam câmeras de detecção de movimento ao ar livre, como o Ring Video Doorbell.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Ring que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Ring. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Ring em nosso site.
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Recursos Online (29%)
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Falha do dispositivo (21%)
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Login (18%)
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Falha de aplicativo (14%)
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Erros (10%)
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Site desativado (8%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
| Falha do dispositivo | ||
| Falha do dispositivo | ||
| Falha do dispositivo | ||
| Recursos Online | ||
| Site desativado | ||
| Erros |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Ring
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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@amys_bus_ticket 🌊#PaperBallots
(@amys_bus_ticket) relatou um problema
@RING live cam alerts do not load until activity is gone, or the app crashes or loads black screens.. *Now 'Neighbor's feature is not working and completely crashes #RING. Have reinstalled. Come on #RING @Amazon... FIX your frigging app! Read recent reviews in Play Store.
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Tameka J
(@TamekaJSays) relatou um problema
@ring hello, my ring device is no longer sending motion notifications only when someone rings the bell. Please help
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Queen_Aoleon
(@La_jeune_fille) relatou um problema
I wish I could ask alexa to find my phone. @ring help!
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Jamie knight
(@Knightus12345) relatou um problema
@ring I'm having a problem with my ring spotlight camera, I've installed it today and unfortunately it will not connect, the WiFi setup is not showing up on my phone even after doing a hard reset. Can you help?
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Dibyajyoti Dalai
(@ddalaij) relatou um problema
@ring Anyone help me whether to buy Ring or not. I am observing their service is not good.
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David Ziskind
(@dziskind) relatou um problema
.@ring customer service / technical support: Chat - we can't help you, please call in. Phone - you don't understand how your device (that you've had for several years) works, I can email you some information about it, no we aren't troubleshooting or replacing it, click.
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JW
(@vinnievon) relatou um problema
@ring It's mind boggling that my indoor ring cam can be hung upside down and I can invert the picture but for the stick up camera I just got for outside I need a $20 kit.
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Nicole Halliwell
(@eightyf0ur) relatou um problema
@ring by the time any of your cameras “Activate Device” the bad guys could already be inside someone’s house. FIX IT. Cameras that are sitting on top of my router can’t even connect without taking 5 minutes to think about it. My @SimpliSafe camera connects instantly.
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Spud66
(@Spud662) relatou um problema
@ring Poor customer service trying to get problem sorted our
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chey
(@cheyennejesss) relatou um problema
@ring my doorbell won’t connect to the server and hasn’t been working for months. FIX IT!
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AliceInWonderland
(@curiouscroquet) relatou um problema
@LNS_MissJ No, chime is part of the ring system. Fine connecting to WiFi App not slow usually, but when out and about with naff signal, it can be. Their customer service has been AMAZING too. @ring
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Jason K
(@knowles79) relatou um problema
@ring I put TWO different returns in ONE box to ship and your return team can't figure it out. Refunded me for one item. And the" support" help desk in Asia is terrible. Multiple phone calls this week and still no resolution.
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Brian Powers
(@RareSteak120F) relatou um problema
Anyone else have a problem with @ring live? No matter what I do it doesn't go live. I even reset the damn thing 10 times.
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Manesh Patel
(@manesh_patel) relatou um problema
@ring worst customer experience I’ve ever had. been waiting for a replacement doorbell for over a month now. Been calling customer services almost every day for a status update only to be told nobody knows what’s happened have escalated but never receive a call from a manager.
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Capital Katie
(@CapitalKatie) relatou um problema
@ring hello, trying to set up a new account and it made me reset my password, but the reset email never got to me and I don't know how to fix it. Can someone help?
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Simon Hutchinson
(@HutchMedia) relatou um problema
Hi @ring I haven't received any "person detected" notifications from my doorbell for two days. Followed all the troubleshooting instructions but still nothing. Can you help?
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Emma
(@Emma71089625) relatou um problema
@ring I received an email from you with a code for a complimentary faceplate but the link to redeem opens a page that doesn’t exist anymore and the code is invalid when trying to complete the order manually… help please!
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HMG
(@hemega5) relatou um problema
@FedExHelp Website advises package was delivered to my front door... however... nothing was there and no one came to my door at the time says delivered (thank you @ring). When I use your "virtual" help it says not the correct address ... wth? This is a mother's day gift ...
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Debi Lee
(@debslee247) relatou um problema
@ring its a shame that you promised to replace our broken video doorbell and then changed your mind without letting us know. I was only told this when I called chasing delivery. No reply to my compliant as per your advised timelines either. Very poor customer service.
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Annetionette
(@Annetionetteb81) relatou um problema
My wrist hurt so bad I wish I had @ring light bulbs in my room so I don't have to get up an turn my light off
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Karl
(@KarlHall87) relatou um problema
@ring Hey. I've been kicked from my app and account today. I've tried uninstalling the app and reinstalling. Also changed the password on the account. Still unable to log in or use the app. Just keep getting an error message. Shed any light please?
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Ciara Fogarty
(@Ciara_Fogarty) relatou um problema
@ring Hi, I have done a password reset 3 times for my account but am not getting the email. Can you help?
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Manesh Patel
(@manesh_patel) relatou um problema
@ring As I expected did not receive a call from a manager to resolve an ongoing issue that’s now been dragging on for a month. Instead got an automated survey to rate their service which disgraceful
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Marcel
(@margatemarcel) relatou um problema
de
Margate, England
@ring I would have renewed, but due to your arrogance, I have just phoned to cancel/obtain a refund. I hate poor customer service. Goodbye 👋🏻
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Colm Gordon
(@Colm1984) relatou um problema
@ring I've come to the conclusion after all the faults and incidents I've had with my two devices that RING can only be filed under one criteria and that is "****" Well done you strike again
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Kel
(@Kelly_Lou_S) relatou um problema
@therealgingeroo @ring Oh I’ve had the exact same thing 😠 absolute nightmare.
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Ross Nadin
(@ross_nadin) relatou um problema
@ring you've provided the worst service I can remember ever having. No complaints team. You received a returned device back (still sealed) on 6 April, I'm still waiting on a refund. Lies after lies from your agents. If you're considering buying from ring, my advice look elsewhere
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ChickenButts
(@RadicalLeft562) relatou um problema
@ring what’s going on with video doorbell? Constant notifications and no motion no recordings. Often two notification for one event. Help.
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Jack Wallen
(@jlwallen) relatou um problema
@ring why is it that every video in my event dashboard (in the web version) refuses to play with the message "Sorry we had trouble loading your event." I can't play a single video. So why am I paying you a monthly fee?
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Scarlett 💙
(@scarlettbrown89) relatou um problema
@ring I have a new ring 4 doorbell and once setting it up, I got an email saying I can get a complimentary faceplate, but when I enter the code it doesn’t work, as it says it can only be used for the doorbell pro 2 but the email says the free faceplate is for my ring 4? Help!