Status de Ring: problemas de dispositivos e relatos de interrupção

Problemas nas últimas 24 horas

O gráfico a seguir mostra o número de reclamações sobre falha no serviço Ring que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.

Problemas mais relatados

A seguir estão os problemas mais recentes relatados pelos usuários da Ring em nosso site.

• Falha do dispositivo (44%)
• Recursos Online (26%)
• Login (12%)
• Erros (8%)
• Site desativado (6%)
• Falha de aplicativo (4%)

Mapa ao vivo de interrupções

As últimas reclamações sobre falhas, interrupções e problemas vieram de

City	Problem Type	Report Time
Garland	Falha do dispositivo	há 2 dias
Louisville	Recursos Online	há 6 dias
San Francisco	Falha de aplicativo	há 9 dias
Asheville	Falha do dispositivo	há 18 dias
Madrid	Falha do dispositivo	há 20 dias
Chicago	Login	há 29 dias

Mapa de Falhas e Interrupções Completo

Discussão da comunidade

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Reclamações sobre problemas no serviço Ring

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  Jamie (@jrashmore) relatou um problema há 6 minutos

  @ring how come I’ve been waiting for my replacement device for nearly two months, you take the money out of my acc knowing I do not have the device yet but yet your customer service team do nothing to ensure my device is delivered? Terrible service!

• 
  wolf hound (@Sensei_Wolfe) relatou um problema há 8 minutos

  Car got broken into last night and ofc my @ring security camera somehow magically didn't pick anything up between 8pm and 7am, not a single notification or anything. Most useless and expensive security device ever created. Do not buy. If you have it, get rid of it.

• 
  Joshua St. John (@jstjohn83) relatou um problema há 10 minutos

  @ring I’ve tried reading help articles but my doorbell is at 2%. I changed the motion settings and did the zones again. Will it go up on its own or do I need to manually charge it at this point and if so how do I do that?

• 
  Yolanda Walkling (@YolandaWalkling) relatou um problema há 10 minutos

  @ring Your camera doesn’t monitor anything half the time!!! Someone literally walked down the street and through my yard and it never picked them up!!! And I’m sitting outside watching this RIGHT NOW!!

• 
  👽 (@nsc126) relatou um problema há 12 minutos

  @ring I’m trying to get an update on a pre-order placed in Jan for a KIDDE Smart Smoke & Carbon Monoxide Alarm that was supposed to ship 2/25. I’ve called in and tried the chat option and am getting nowhere. Can you please help? This was not cheap! I’d like the order shipped.

• 
  Robert WR (@opngate) relatou um problema há 14 minutos

  They’ve been trying to shove Ai down our throats for years now. Look at the @ring Super Bowl ad. We should resist Ai as much as possible

• 
  Davey Allen (@DaveyAllen54264) relatou um problema há 15 minutos

  @ring I have called and asked well within six months. Then I promised that they were sending something out to me. Hoping it would help. That never showed up. What ever that was. I stopped my cloud because the cameras didn’t work all the time

• 
  LiberteaIL (@Liberty17673683) relatou um problema há 22 minutos

  Called .@ring and got ******* AI...said I want a person. Then I get some foreigner who I can't ******* understand. Told him I can't understand . He says wait a minute. Comes back and says wants to help. I said, I don't want to talk to you. I can't understand you. Get rid of your Ai and foreign customer service, because it isn't helpful

• 
  David (@DVA1D23) relatou um problema há 25 minutos

  @RhysSullivan I want to get rid of our @ring POS products so bad

• 
  Josh Underwood (@Thejcunderwood) relatou um problema há 26 minutos

  @Ask_Spectrum @ring Can one of you please help me? I’ve had a working Ring doorbell for a while. I just got a new Spectrum router. Every device connected to the new router immediately (network named the same) except the doorbell. I’ve spent at least 4 hours on the phone with you two. Ring says the firewall needs to be lowered. Spectrum says they can’t adjust it. My old router had to have only WPA2 selected and I’m told this can’t be done with this router. Basically now Spectrum said “Talk to Ring and let them know that you can’t get a dedicated 2.4 network or control the security” and Ring said “Adjust the security or get a new doorbell”. Can someone please help? Give me a list of compatible doorbells with Spectrum or doorbells that Ring makes that will connect if you can’t isolate the security setting.

• 
  Vikas Chowdhry (@english_august) relatou um problema há 27 minutos

  I’ve spent 10 minutes on @ring app trying to figure out how to configure which @AmazonAlexa device rings for my ring camera but I don’t have a clue! Apparently “linked chimes” does it if you have a chime but “linked devices” option is something entirely else. Alexa and Ring apps are two worst designed apps and despite all the talk about AI capabilities from Amazon, their AI supported queries functionality is absolutely unusable.

• 
  Mands 🌷🌺🌻🌼🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@skipper68uk) relatou um problema há 29 minutos

  @ring doorbell is shite, very bad lag upto 3 minutes by then i have seen someone at door and answered it before it alerts me ! time to bin it

• 
  mostdope97.eth (@mostdope97_eth) relatou um problema há 30 minutos

  @grok @ring @ring is STRICT. **** yall

• 
  Brad Wethington (@bwethbrad) relatou um problema há 34 minutos

  @ring You failed me. Five cameras, Premium Legacy with Alarm Professional Monitoring. When I needed you most, I have no video. I've got years of cat videos and random cars going up and down my street, and yet the one time I NEED these videos they're not there!!!

• 
  Mohaaa (@Mohhaaa95) relatou um problema há 36 minutos

  @ring No mobile push notifications on any device (Android + iOS). Web notifs work fine, videos record OK. Tried: logout/login, reinstall, all settings checked. Support refuses to escalate. Server-side push token issue. Please help.

• 
  George (@gigmcdonough) relatou um problema há 40 minutos

  @ring I only need a replacement part. If Ring can't provide the part needed to fix my device, they should replace the unit with a comparable upgraded model at no cost. Customers shouldn't be penalized because parts are unavailable.

• 
  The Original Pagan (@PaganOrigin) relatou um problema há 40 minutos

  Hey @ring Why have you upgraded your entire range - but not the peephole camera? Bit **** for us renters!!!! Can you maybe upgrade this to 4k like all your other cameras?!! Then I’ll buy a new one and replace this one!!

• 
  Wildwitch 🧙‍♀️ (@wild_witchy_) relatou um problema há 41 minutos

  You see the worst and the best of human beings when you have a @Ring camera at your front window. I watched a woman kick a piece of trash into our front yard. 3 minutes later I watch a couple pick it up and clean it up.

• 
  Scotty J (@Its34Again) relatou um problema há 44 minutos

  Day 21 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?

• 
  JΩhn (@JohnDoe_5oh) relatou um problema há 44 minutos

  @libsoftiktok @Nextdoor They’re just as bad as the @ring neighbors app

• 
  The New Release Guy (@moviesplusgames) relatou um problema há 50 minutos

  I'm pretty sure someone at @Ring is telling people what's going on with my camera footage or some other ****. Sure seems like it. Maybe get a different company. Nobody knows certain **** about my cams but me, but the neighbors sure seem to. And when I'd make complaints, the Ring outreach team or whatever it's called would constantly try to contact me and their reps would all have obviously black names, and my neighbors are black, so... Not hard to fathom in this age, especially when employees got caught looking at video (and this was before that story broke. I've had Ring for years now).

• 
  Mike Btt (@MikeBtt) relatou um problema há 50 minutos

  @ring my doorbell went offline last night and ever since I’ve not been able to reconnect it to the broadband network. I have been onto @CommunityFibre but they can’t fix it.

• 
  FULLΛM (@waynefullam) relatou um problema há 50 minutos

  @Ring the fact that I was able to seamlessly resume a support chat I started yesterday, with the new agent already having full context of the previous conversation, is a really elegant system. They had the issue resolved in under 5 minutes once I was on-site with the hardware. More companies need to do this.

• 
  The New Release Guy (@moviesplusgames) relatou um problema há 52 minutos

  I'm pretty sure someone at @Ring is telling people what's going on with my camera footage or some other ****. Sure seems like it. Maybe get a different company. Nobody knows certain **** about my cams but me, but the neighbors sure seem to.

• 
  Laura Waller (@MamaWaller85) relatou um problema há 53 minutos

  @ring is there a current issue as my device has been offline all day and no problem with WiFi

• 
  Paul H (@PaulHurst86) relatou um problema há 53 minutos

  @ring I’m needing help, I’ve tried your chat support which didn’t help me, I’ve tried your customer contact number which didn’t help me due to it all being AI

• 
  RhysvWZAR (@RhysvW_ZAR) relatou um problema há 54 minutos

  @ring why MUST I miss all of my calls. All of my notifications EVERYTHING. SERIOUSLY WTF

• 
  Rebecca North (@samjohnsonqqq) relatou um problema há 55 minutos

  @ring Can’t add a user to a new camera. Your software is NOT WORKING. There used to be a page that showed all the users and what access they had. Can’t find it anywhere. CS agents don’t speak ENGLISH. Awful!!!!!

• 
  JeroenS (@JeroenPJS) relatou um problema há 55 minutos

  @ring my video doorbell 2 suddenly has white stripes in the night footage. What could be the issue?

• 
  Scott Donohue (@rushfan634) relatou um problema há 56 minutos

  @ring Why do you always portray dumb white guys as burglars in your commercials? Is there a WOKE problem in the company? Look at crime stats