Ring está fora do ar?
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Está tendo problemas? Envie uma reclamação abaixo.
A Ring é uma empresa de segurança doméstica e casa inteligente de propriedade da Amazon. A empresa fabrica produtos de segurança doméstica que incorporam câmeras de detecção de movimento ao ar livre, como o Ring Video Doorbell.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Ring que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Ring. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Ring em nosso site.
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Falha do dispositivo (31%)
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Recursos Online (19%)
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Falha de aplicativo (16%)
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Erros (16%)
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Site desativado (11%)
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Login (7%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
| Falha do dispositivo | ||
| Recursos Online | ||
| Falha do dispositivo | ||
| Falha do dispositivo | ||
| Recursos Online | ||
| Falha do dispositivo |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Ring
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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acnhlover
(@acnhlov87364741) relatou um problema
Hi @ring is there any reason why my front door always has trouble with wifi but the floodlight cam works perfectly, i have boosters and whateber attached but the ring 3 is being a nightmare.
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DaveHansen
(@TheDaveHansen) relatou um problema
@ring no— i’d rather know if anyone else has this issue— 1) i am asked to log in - 2) i get your six digit number -3) i get the same log in request email again - repeating doesn’t help & your iphone app goes nowhere - @ring phone customer service has no clue & they do not folo up
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Expert Witless
(@threefourteen) relatou um problema
@ring you get every car going down the street but when it comes time to record people on my porch you are a complete fail.
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ADrunkDillweed
(@DillBontrager) relatou um problema
@ring Surprised the ring unit didn't fail. Since ring sells so many broken devices.
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Logan Minnich
(@minnich_logan) relatou um problema
@ring is your service out? Can’t set my alarm. Because of your stupid two step system, we can’t even log in to try to fix it! Send the damn verification code through email like everyone else in the world does! Who has access to their previous device? Really??!!
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SilverDionysus
(@SilverDionysus) relatou um problema
@ring is your system down? Haven't been able to access my Bell all day
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🆃🅸🅼 🅷 🐓
(@tjh) relatou um problema
@ring Go "Holy ****! Live View worked the first time!" and pinch myself to see if I'm dreaming.
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For Schnitz and Giggles
(@SchnitzAndGrins) relatou um problema
@ring hi. One of my outdoor cameras is acting weird. It says it's offline, and I can't click to view it live, but I can see the video it just recorded seconds ago. I reset it and it came back online but now it's offline again. Any ideas?
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Amaad Wainright
(@AmaadW) relatou um problema
@ring I’m sorry for not going to you guys first I should of went with my first mind @VivintHome is terrible and customer service is trash
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John Huckle
(@JohnHuckle8) relatou um problema
@ring can someone PLEASE get in touch and explain to me why the CS manager does not respond to my emails regarding an 8 month, and counting, Ring App problem that he was sorting out now nothing....appalling service.....
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DaveHansen
(@TheDaveHansen) relatou um problema
I’d like to know if anyone else has this issue— 1) i am asked to log in - 2) i get your six digit number -3) i get the same log in request email again - repeating doesn’t help & your iphone app goes nowhere - @ring phone customer service has no clue & they do not folo up
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Dr. Kathryn Woodcock 💉🏁
(@safeandsilent) relatou um problema
@beynate @CQualtro Threatening letter does not provide any contact method to check in. The @ring doorbell history shows a press at 08:44 - shower time. The Ring app is not working for me and will not alert me in real time or show me video of missed rings so I am only guessing that’s when. 6/
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Peter
(@donCorleone06) relatou um problema
@ring I can’t help but think this is staged. But love the product!
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max hollen
(@biggmax81) relatou um problema
Hey @ring why when I try to go live on your garbage cameras it just freezes? Oh wait, I know, cause @ring cameras suck. Waste of money
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Ron Dovey 🦁1️⃣8️⃣7️⃣4️⃣🦁
(@RonDovey) relatou um problema
@smartthings @ring I am still having these problems and despite being escalated, no one has replied for 7 days, does support still exist? I first reported this issue in March, still no help.
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ChickenButts
(@RadicalLeft562) relatou um problema
@MsScarlett @ring Better than my issue with my doorbell. Every time they do an update I have to change my motion sounds because it gets every car on the street Even though the motion sensor said about 30 feet away. Ring has turned to crap since Amazon bought it
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Maire Caladh
(@caladhmhuinnse) relatou um problema
@marionwalsh16 Bad form @ring
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John Huckle
(@JohnHuckle8) relatou um problema
@ring hi still waiting for John at CS to return my emails regarding refund or upgrade, haven't heard from him for a while, and issue are still ongoing, 8 months now, si asked John for me to upgrade to see if that would cure the problems but no answer....🤔
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nadia
(@nadia_georgia) relatou um problema
@ring My doorbell audio was broken so I contacted customer support After following their steps it’s now completely unresponsive and I was told there’s nothing they can do
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ADrunkDillweed
(@DillBontrager) relatou um problema
@ring sells broken cameras and doesn't support after the fact. Save your money and buy eufy or nest or Anker or one of the other dozens of options.
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Benji Lewis
(@benjisoft) relatou um problema
So today I spent half an hour on the phone with @ring support as I was experiencing a known issue that requires hardware replacement. But the support guy made me change some unrelated settings and told me that it should be fixed...
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Mike Larry
(@the_rolemodel) relatou um problema
@ring I don’t even know if you guys make this right with all the time and money i have wasted. Possibly the worst service i have received.
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Troy✌🏼️
(@mikemc60) relatou um problema
@uscpsycho @ring Try shutting off your VPN and see if it connects - that solved my ring problem but didn’t do a lot for cyber security
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Mike Larry
(@the_rolemodel) relatou um problema
Just had the WORST experience with @ring. I would never recommend going with them as a security company EVER!
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Midterms 2022 - Stop Voter Supression Laws! 🌊🌊🌊
(@JoIn5D) relatou um problema
Had a bad long-haul #COVID day yesterday; forgot about my Amazon delivery. When I realized it sat outside all day, I ran to the front door and felt really lucky my package was still there. I loved not having stress over it because I know my @Ring video would have caught a thief.
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Henry Hernandez
(@hhernandez53) relatou um problema
@ring worst camera system. It records what I don’t want and doesn’t record what I want it to.
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CJB
(@queenmary114) relatou um problema
@ring That’s GREAT! Unfortunately, my Ring Pro STOPPED working after having it for only 1 year. Called RING but they were unable to resolve issue and said I had to purchase another device. How long are Ring devices expected to last???
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Byron
(@byroncodysmith) relatou um problema
@ring My Chime Pro (1st generation) has been blinking nonstop the last few days. It looks like you've advised other users with similar issues to contact you. Can you help?
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Midterms 2022 - Stop Voter Supression Laws! 🌊🌊🌊
(@JoIn5D) relatou um problema
Had a bad long-haul #COVID day yesterday; forgot about my Amazon delivery. When I realized it sat outside all day, I ran to the front door and felt really lucky my package was still there. I loved not having stress over it because I know my @Ring video would have caught a thief.
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Alan
(@aubamegangg) relatou um problema
Really want to publicly complain about @ring ‘s planned obsolescence. What a waste. Anyone have any recs for video doorbells that don’t **** the bed less than a year after working?