Ring está fora do ar?
Nenhum problema detectado
Está tendo problemas? Envie uma reclamação abaixo.
A Ring é uma empresa de segurança doméstica e casa inteligente de propriedade da Amazon. A empresa fabrica produtos de segurança doméstica que incorporam câmeras de detecção de movimento ao ar livre, como o Ring Video Doorbell.
Mapa de Falhas e Interrupções Completo
Recursos OnlineProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Ring que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Ring. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Ring em nosso site.
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Falha do dispositivo (26%)
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Recursos Online (25%)
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Login (16%)
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Falha de aplicativo (14%)
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Site desativado (13%)
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Erros (6%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Falha do dispositivo | |
 Royal Oak |
Falha de aplicativo | |
| San Francisco |
Falha de aplicativo | |
| Herndon |
Falha de aplicativo | |
 Santiago de Querétaro |
Login | |
| Atlanta |
Login |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Ring
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Ross McKillop
(@rsmck) relatou um problema
@jasonkneen @ring Presume it’s not as simple as a shadow or reflection? (I have a similar problem with some of my cameras)
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Michael Ikeda
(@mikeikeda) relatou um problema
@ring how can I get escalated help? I’ve been on the phone going around in circles with your phone support for 2 hours now. 🤬🤬🤬
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kim hamilton
(@truth_hurts88) relatou um problema
@ring my ring doorbell is offline Internet is fine as my other cameras are still working any suggestions
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KJ
(@T_K_J_) relatou um problema
@ingolohr @ring @daputz I am having the same issue.
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Optimus Clay $AMC
(@achadwell) relatou um problema
@ring your customer service is terrible and so is your logistics department. Waiting over 6 weeks for products and was just told it will be 7-12 more. I’ll be sending my whole order back when it finally shows up. 1200$ btw. But hey, thanks for the yard sign…. #ring #fail
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tigerstangs77
(@tigerstangs77) relatou um problema
@ring Spending all night theming to setup your ****** devices and them not working
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zak abitz
(@zakabitz) relatou um problema
@ring Is one of the worst pieces of smart home tech there is. Never connects, rarely picks up on people that walk directly up to it, did I mention it never connects? Absolute trash.
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Dr. not Ms. Robbinlynn
(@Robbinlynn) relatou um problema
Finally done with @ring terrible customer service. Because of their horrible advice I have no monitoring. Will be shopping for new systems soon
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Geni Venable
(@g_venable) relatou um problema
@ring My doorbell battery started draining in a day. Any idea how to fix this? All the settings are the same as they were before when it would last 2+ weeks without needing a charge.
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Lynne E.
(@calamityjane001) relatou um problema
@ring They’re not “running as normal.” I’ve had these for 2 years. And it wasn’t 1 call. It was 3! You have a firmware issue. After the last rep reset all the cameras this started. The outlier was a new, replacement camera that was behaving normally until reset. Fix it.
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Putzi
(@daputz) relatou um problema
@ingolohr @ring Problem exists only on my iPhone. Wife's phone works. workaround is now using the Rapid Ring app on my iPhone.
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John Huckle
(@JohnHuckle8) relatou um problema
@ring what is it at ring that complicate the rules of Consumer Law, all I need to do is return the replacement that is faulty that replaced a faulty unit, and fir another workable unit to be sent out, and as I had notified Ring within 24 hours if the fault what is the problem
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Dr. not Ms. Robbinlynn
(@Robbinlynn) relatou um problema
@ring I have already messaging on Facebook and ultimately they couldn't help me. I STILL have no professional monitoring five days from the time that one of YOUR support people told me to "temporarily" switch to self-monitor and I tried to switch back.
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tony styles
(@AntonyOwner) relatou um problema
@ring My alarm keypad has been replaced by ring.The old one is due for collection & the carrier advises that it should be clearly addressed.That’s my problem all the Ring e mail says is it will be collected,but there is no indication where it is going.Can you help?
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Kelly E
(@Kelly_E83) relatou um problema
@ring hey guys please help for about 2 weeks now my pro doorbell has had major issues no recording, live view is errors and freezing. Tried everything. Please help!
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★彡 Charles Martel 732 彡★
(@charlesmartelfr) relatou um problema
@ring It takes MUCH LONGER to login to a website rather than just opening a Windows app directly from the Windows notification when mouvement is detected! The website is NOT practical at all!
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Dan Porter
(@danporter) relatou um problema
@ring Changed it for 30 seconds, until I realised that quick replies play at FULL volume & no way of turning it down! This seriously seriously needs sorting! Why have we not got a speaker volume level option yet??
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Lynne E.
(@calamityjane001) relatou um problema
@ring Hey Ring, what’s up with the huge security issue introduced when you pushed “modes?” Now cameras stop working at 12:00 am and don’t begin working until 5:00 am! And yes, I’ve called, no one has a clue! Big problem. Huge!
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McKenzi Gravesmill
(@McKenziParham) relatou um problema
@ring my stick up camera won’t turn on, we’ve charged the battery and replaced the battery. Still nothing. The blue light won’t flash. It’s about a year old, can you help?
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🖥 Online Design
(@onlinedesignuk) relatou um problema
@ring hello…. How do I get hold of someone in support? The online chat is not working
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eric daniels
(@daywalkerzrow) relatou um problema
de
Athens, Georgia
@ring someone knocked down my front camera yesterday I put it back up it has power but not showing anything. The battery was at 21% so I tried charging it and no charging ring at all
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Not that Moody
(@TVMoody) relatou um problema
@StewdogsMama @ring Been saying that for years. They like to blame either the internet or your phones connection... The problem is that I'm at home, and I can't see my cameras for over 2 min when I get a notification.
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Luther Luke Campbell
(@unclelukereal1) relatou um problema
@ADT come get this trash Alarm system and @ring out of my house.
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Justin Stein
(@jpstein53) relatou um problema
@ring The “submit” button on the “report theft” page on your website does not work. Customer service won’t help. My ring video doorbell was vandalized and I would like a new one. I have a police report and a video of the incident. Please help me resolve this issue. Very angry!!
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Pete Merrell
(@pete_merrell) relatou um problema
@ring may want to have a look at the Shipping Address section on your order form, ‘House Number and Street Name’ - what if I don’t have a house number? An agent has told me to add a ‘0’ into the address line…this should not be the answer? This is not a difficult fix surely?
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Craig Westwood
(@craig_westwood) relatou um problema
@ring chime is flashing blue, tried reset button but still flashing. Please help.
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★彡 Charles Martel 732 彡★
(@charlesmartelfr) relatou um problema
@ring Not exited at all since you're taking down your Windows App!!! Very disappointed since it was the fastest way to see the video feed! Time to shop somewhere else for my Doorbell replacement!
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Rafael Espinosa
(@Rafael_101995) relatou um problema
@ring I just called the advance team and I spoke to a rep named Aaron whos level of competency is questionable after the way he handled an issue I’ve been having for over 6 months! Apart from the fact that the representative failed to resolve my issue, he also felt the need to
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Putzi
(@daputz) relatou um problema
@ring is there a problem with the live video since last Friday? Videos are being recorded when movement is detected, but live videos always gives a still picture and the clock is running, but video is actually frozen.
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Matsuda
(@paws_diamond) relatou um problema
@ring I have a ring doorbell and encouraged by friends to buy them. However, I have posted 2 crimes to the app that are taken down before they even post. A repeat offender that doesnt pick up dog feces in a soccer field is a crime. On what basis do you deem something a crime?