Ring está fora do ar?
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Está tendo problemas? Envie uma reclamação abaixo.
A Ring é uma empresa de segurança doméstica e casa inteligente de propriedade da Amazon. A empresa fabrica produtos de segurança doméstica que incorporam câmeras de detecção de movimento ao ar livre, como o Ring Video Doorbell.
Mapa de Falhas e Interrupções Completo
Recursos OnlineProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Ring que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Ring. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Ring em nosso site.
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Recursos Online (28%)
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Falha do dispositivo (21%)
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Login (20%)
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Falha de aplicativo (14%)
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Erros (9%)
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Site desativado (8%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 London |
Recursos Online | |
 Leander |
Falha do dispositivo | |
| Phoenix |
Falha do dispositivo | |
| Phoenix |
Falha do dispositivo | |
| Phoenix |
Falha do dispositivo | |
| Wallsend |
Recursos Online |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Ring
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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🕉IndianGyal🕉
(@IndianGyal85) relatou um problema
@ring my solar steplight is now completely dead and offline, mind you it had a been fully charged and in the sun
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®️h0️⃣nd🅰️
(@Rhondasam) relatou um problema
6) since my last tweet @ring responded and told me to call and they will take care of it. I called. #ringdoorbell phone customer support is useless and a waste of an hour typing to their social media peeps. @JamieSiminoff @googlenest can you help?
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Neil Macdonald
(@neilsupermac999) relatou um problema
@ring Hi guys, I think there might be a strange problem with the android app and live view. No problem live viewing on other devices on the same WiFi network.. just hangs on activating for me.. just started in the last few days.. it does record a live view in the history.
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Danny Broddy
(@danbro84) relatou um problema
@ring My bad. I just went into the DM to send a message abd I noticed you did responded o the same day I asked a question. Apologies for this, I am going to send a DM now, thanks for your help!
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Andy
(@andysaurusrex) relatou um problema
@ring So much for help over DM. They basically told me to call customer service which customer service says they need to escalate to Logistics. I don't understand why I can't get immediate help here.
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Danny Broddy
(@danbro84) relatou um problema
@ring Not sure why but I bought a Ring Pro in 2019 based on this 3 year old promise. Thinking it’s gotta be close now, but 2 years later..... looks like I’m trading up for a Logitech circle view. I’ve tried to get service on my doorbell for crackling, sent a DM and email and no help
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Laura Lyons
(@lpcampbe) relatou um problema
Our @ring security camera is great, especially after a neighbor's car was stolen. Except for today. Today, it informs me our neighbor has started mowing their lawn. Guess it's time for lawn maintenance again... It was fun while it lasted.
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Craig Evan Martin
(@craigevanmartin) relatou um problema
@ring #ring Renewed my Ring doorbell service today for $30.00 but they charged my account $59.31. Called customer service and they could not provide an answer so they said they have to cancel my service. Terrible service.
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knobba
(@knobbadinho) relatou um problema
@ring Ring one which was just Out of warranty, ring support simply told me to buy another . I had four ring devices aswell, rusty and water ingress into camera . I can’t buy another it’s simply not cost effective + a subscription on top . Poor build quality
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Not telling
(@snowfirefly) relatou um problema
@ring are there issues in the London UK area? My doorbell is offline and won't reconnect. I have no Internet issues and have even moved the doorbell right next to the router. Also uninstalled and reinstalled app
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Christopher Archibald
(@archibald1970) relatou um problema
@ring can someone please help me. I’ve tried all the troubleshooting tips but my chime2 will not stay connected for more than an hour. And can only be reconnected by unplugging it but@I get no alert it’s offline. It’s very frustrating and has not worked properly ever.
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Ian
(@WildlyCalm) relatou um problema
@jaimesiminoff @ring possibly the worst security company in the game. Definitely the worst customer service.
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N
(@noeleen22) relatou um problema
@ring very frustrated that my doorbell is constantly going offline. Have to bring it inside and take the time to reconnect every 2 days.
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D Brown
(@DBrown97640147) relatou um problema
@ring I am arming my ring. I pay for it why don’t you fix it? Duplicate AT&T SIMs. Living here too. It’s thieves. Can’t you help me? They call and you do the wrong thing. Identity thieves. Robbing me.
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Alan
(@wired2thebrink) relatou um problema
@ring hi can you send help to @AnglianHome ?.they install doors but not clue how to remove or install ring doorbells
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Danzobiggins TL48 ✨💯
(@AldridgeDanzo) relatou um problema
@ring Live view no longer works in the app for my Ring Stick Up Cam or on my Ring doorbell but can still access the live view fine on my Alexa. Very frustrating, I have cleared the cache and uninstall and reinstall the app and still same issue
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Andy
(@andysaurusrex) relatou um problema
@ring struggling to get support on a missing item that I would just like to be refunded at this point. I've called your customer service line on 4 separate occasions and no one is able to help me. Please help, this requires escalation.
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John Huckle
(@JohnHuckle8) relatou um problema
@ring I have been waiting sometime now to get my ring doorbell sorted out as still absolutely no notifications, why has this been going on for 5 months now?, why won't anyone help me fix the problem or tell me what to do? If you can't help fix it can you refund me please, thanx.
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Andy
(@andyh_73) relatou um problema
@ring @CNNUnderscored What an atrocious install! Probably the worst I’ve ever seen in my life. Might have “every bell and whistle imaginable”, but nothing a good pair of wire snips can’t overcome.
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Jack M. LaPedis
(@MotionMan) relatou um problema
@ring I took down my Smart Spotlight Battery (Black) for wall painting and I have lost the locking screw that goes in the bottom of the base to secure the light to the base. Where can I order a replacement? Thanks!
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Vanessa Davis
(@vforvanessa1981) relatou um problema
@JamieSiminoff @ring your customer service is TERRIBLE. Can't get any help, a call back, or a response to the DM I sent to @ring, after the bot responded to my negative post from last night & told me to DM for further assistance.
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open book
(@ConnerNadja) relatou um problema
@ring Why is my report of suspicious activity on my neighborhood app being denied to be posted? Calling your support did not help! Telling me you will review my response within 24 to 48 hours is ridiculous!
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Jen
(@JenMogra) relatou um problema
@ring hi my camera seems to have turned into horizontal white lines in the live view and recording. Please can you help?
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John Riesen
(@JohnRiesen) relatou um problema
@ring ring pro is the worst purchase I've ever made
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Cisco Rivera
(@FRiveramartinez) relatou um problema
@ring is there an issue with the Android app?
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®️h0️⃣nd🅰️
(@Rhondasam) relatou um problema
4) Consider: a) the first @ring doorbell defective, b) wrong replacement sent c) took 4 days to get wrong replacement d) supervisor refused to come to phone e) would @JamieSiminoff overnight correct 1 for Moms safety? #ringdoorbell poor customer service!
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DJ.JINREI
(@DJjinrei) relatou um problema
@ZionCorporation @amazon @ring thats their standard "**** U" service once they get ya money I'm afraid. (lol)
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Mrkant
(@Mrkant15) relatou um problema
@ring is there an issue going on with your system? received an alert before midnight and have not been able to access my camara. I keep getting a message that it cannot load my locations. Tried logging on to the main site and pw didnt work. Changed pw and it is not recognized
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string
(@propjoesays) relatou um problema
@ring hey I’m getting a temporary app connection issue. Can you help me resolve this
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Another Viewpoint
(@anothrview) relatou um problema
@ring I’m starting to hate my ring doorbell. It goes offline. Then doesn’t want to connect. The light spins. But no video. This happens every time router is reset or if the battery runs down. Then I have to call someone and I go through 20 steps to get it working