Ring está fora do ar?
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Está tendo problemas? Envie uma reclamação abaixo.
A Ring é uma empresa de segurança doméstica e casa inteligente de propriedade da Amazon. A empresa fabrica produtos de segurança doméstica que incorporam câmeras de detecção de movimento ao ar livre, como o Ring Video Doorbell.
Mapa de Falhas e Interrupções Completo
Recursos OnlineProblemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Ring que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Ring. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Ring em nosso site.
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Falha do dispositivo (27%)
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Recursos Online (26%)
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Login (18%)
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Falha de aplicativo (17%)
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Site desativado (9%)
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Erros (3%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Recursos Online | |
| Poplar |
Recursos Online | |
| Watford |
Site desativado | |
 New York City |
Falha do dispositivo | |
| Las Vegas |
Recursos Online | |
| Akron |
Site desativado |
Mapa de Falhas e Interrupções Completo
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
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Reclamações sobre problemas no serviço Ring
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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𝕊𝕔𝕠𝕥𝕥 ℝ. ℕ𝕖𝕝𝕤𝕠𝕟, ℂℙ 🇺🇸🎙
(@snelson66) relatou um problema
@ring You could help with one thing: tell me how to purchase another bag of screws, etc. for hanging the keypad. My wife assumed they were garbage. 🙄🤬
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Brad McCarty
(@BradMcCarty) relatou um problema
@ring I moved and no longer have Ring devices. I can't cancel my Connect plan. Help?
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Matt Be
(@matrix6977) relatou um problema
@ring You didn’t answer the question. Why is this not an option now? I just got the cameras running to discover this and saw that your forums have had people complaining about this since Oct 2019. How is this still an issue?
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Alan Hogan
(@AlanHogan13) relatou um problema
@ring hi are you having an issue with your service at the moment. I am recieving notifications but my app is saying that it cannot load my locations thanks
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Andy
(@ajg_1983) relatou um problema
@ring @POpEyedWazza It might as well be automated @ring because you're treating it like it's a one off issue when VERY CLEARLY there are MANY people affected. It was introduced by a recent update. Tons of web pages/tweets about it. Why not admit it is a bug??
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Jen
(@JenMogra) relatou um problema
@ring hi my camera seems to have turned into horizontal white lines in the live view and recording. Please can you help?
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T_HuneeBubble_R
(@suzifyne) relatou um problema
@ring I’ve sent a DM along with pictures stating over and over that I need help and I have yet to receive a response. I need help! I need help! I need help! Please help!
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UK Recovery Driver
(@UKRecoveryJay) relatou um problema
@ring To be fair I've sent 21 emails to Ring support so before I send a dm are you prepared to help resolve or am I going to have to send another 20 odd messages and get nowhere !!
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Andy
(@andysaurusrex) relatou um problema
@ring struggling to get support on a missing item that I would just like to be refunded at this point. I've called your customer service line on 4 separate occasions and no one is able to help me. Please help, this requires escalation.
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Alan
(@wired2thebrink) relatou um problema
@ring hi can you send help to @AnglianHome ?.they install doors but not clue how to remove or install ring doorbells
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nathan
(@nathan05930759) relatou um problema
@ring is there anyway to get a refund on my ring door bell ? Had it 6 weeks and it’s just a waste of time. Doesn’t pick people up and when it does it’s when there on the way out of the garden about 15 seconds too late. Terrible delay too.
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Matt Welch
(@_MattWelch_) relatou um problema
@ring I’m trying to cancel my account, but selecting that in the “Plan” section doesn’t do anything. Is that functionality broken right now? (Tried reporting via on-page chat, but that seems broken too.) I’ve tried 3 different browsers, disabled ad blocking, etc.
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open book
(@ConnerNadja) relatou um problema
@ring Why is my report of suspicious activity on my neighborhood app being denied to be posted? Calling your support did not help! Telling me you will review my response within 24 to 48 hours is ridiculous!
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Pattinson’sDixie 🦇
(@lwilliams118) relatou um problema
@AdamJBerry @ring I have a VERY picky puppy. I’m having a problem feeding her,what do you feed?
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John Riesen
(@JohnRiesen) relatou um problema
@ring ring pro is the worst purchase I've ever made
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Moonlittulip 5k
(@moonlittulip) relatou um problema
@ring my notifications aren’t working anymore on my iPhone or any of my Alexa devices please help
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Not telling
(@snowfirefly) relatou um problema
@ring are there issues in the London UK area? My doorbell is offline and won't reconnect. I have no Internet issues and have even moved the doorbell right next to the router. Also uninstalled and reinstalled app
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Matt Be
(@matrix6977) relatou um problema
@ring can you explain to me why my indoor sec cameras have a bright blue LED alerting people to their locations that I can’t disable? How is that security minded? Why isn’t disabling it an option? Don’t tell me to suggest it to your forums, explain why this is an issue in 2021!!!
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Pee Wee
(@peewee4331) relatou um problema
@ring Once again, you put your customer base last - why on earth was live motion detected video disabled on the app? Now, we HAVE to hit the notification - this is NOT user friendly and makes the cameras useless unless you want to see what someone PREVIOUSLY stole from you! #FIX
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UK Recovery Driver
(@UKRecoveryJay) relatou um problema
@ring Your no longer offering English email support but yet for the past year this haasent been a problem mabe its due to Covid may I suggest using Google translate like anyone else would do
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Mrkant
(@Mrkant15) relatou um problema
@ring is there an issue going on with your system? received an alert before midnight and have not been able to access my camara. I keep getting a message that it cannot load my locations. Tried logging on to the main site and pw didnt work. Changed pw and it is not recognized
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DJ.JINREI
(@DJjinrei) relatou um problema
@ZionCorporation @amazon @ring thats their standard "**** U" service once they get ya money I'm afraid. (lol)
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⛺️🛒Roof-Resistant Human✊BLM📢
(@RoofLesser) relatou um problema
@homeless_new @ring @Nextdoor The problem isn’t that they can’t. Its that they won’t. I have credentials from housed allies. I want equity. I want to be allowed to talk to my own neighbors and participate as an equal so they don’t kill me without remorse one day
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Danzobiggins TL48 ✨💯
(@AldridgeDanzo) relatou um problema
@ring Live view no longer works in the app for my Ring Stick Up Cam or on my Ring doorbell but can still access the live view fine on my Alexa. Very frustrating, I have cleared the cache and uninstall and reinstall the app and still same issue
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SJS
(@DrSPour) relatou um problema
I just got logged out of my @ring account both on the app and browser. It’s asking for two step authentication via email but the email states the code won’t be sent for safety reasons. Now I’m locked out #help
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D.K. Duske
(@duske_k) relatou um problema
@ring @scalzi No, dear. It's absolutely important that your product WORK. IF you could actually manage THAT, you wouldn't have to chase the customer down hoping to "improve satisfaction." That part would be automatic.
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theMLBeat
(@theMLBeat1) relatou um problema
@ring how come any time my power is interrupted, my hard wired doorbell requires a manual reset? Why does it not reconnect automatically? I’m about to install a floodlight cam, but if it goes offline with every power interruption, I will need to return it since it’s out of reach.
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Edward
(@thecosmici) relatou um problema
@ring hey, guys, why can’t I set up my smart lights inside to use motion sensors? I’d like to be able to have lights come on with motion for a minute or two as I walk into a room briefly but also have the option to turn the light on without auto shutoff which isn’t possible. Wtf
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Neil Macdonald
(@neilsupermac999) relatou um problema
@ring Hi guys, I think there might be a strange problem with the android app and live view. No problem live viewing on other devices on the same WiFi network.. just hangs on activating for me.. just started in the last few days.. it does record a live view in the history.
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Andy
(@andysaurusrex) relatou um problema
@ring So much for help over DM. They basically told me to call customer service which customer service says they need to escalate to Logistics. I don't understand why I can't get immediate help here.