Status de Ring: problemas de dispositivos e relatos de interrupção

Problemas nas últimas 24 horas

O gráfico a seguir mostra o número de reclamações sobre falha no serviço Ring que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.

Problemas mais relatados

A seguir estão os problemas mais recentes relatados pelos usuários da Ring em nosso site.

• Falha do dispositivo (60%)
• Recursos Online (20%)
• Site desativado (20%)

Mapa ao vivo de interrupções

As últimas reclamações sobre falhas, interrupções e problemas vieram de

City	Problem Type	Report Time
Paris	Site desativado	há 12 dias
Addlestone	Falha do dispositivo	há 15 dias
Newham	Falha do dispositivo	há 1 mês
Port Orchard	Recursos Online	há 2 meses
Morecambe	Falha do dispositivo	há 3 meses
Greeley	Erros	há 3 meses

Mapa de Falhas e Interrupções Completo

Discussão da comunidade

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Reclamações sobre problemas no serviço Ring

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  Daniel Ricker (@RickerDaniel19) relatou um problema há 18 segundos

  @ring you have too many options for cameras. The app says newest or 2nd gen or newest model. Make the numbers more clear or help differentiate your products. Trying to choose and it’s way too complicated.

• 
  King•VP (@IDDQD_VP) relatou um problema há 55 segundos

  @ring No, if you read my email, we do not. His account is linked to his mobile phone, which is disabled. There is no way we can login. My mother purchased a new account meanwhile.

• 
  Jordan Aschwege (@derschwigg) relatou um problema há 8 minutos

  @ring I've got a gen 1 doorbell and noticed it going offline recently. When I inspected it, it looks like some of the terminals are scratched and aren't making a good connection anymore. Is there any timeline for the spare parts kit coming back in stock or am I doomed to upgrade?

• 
  JeroenS (@JeroenPJS) relatou um problema há 10 minutos

  @ring my video doorbell 2 suddenly has white stripes in the night footage. What could be the issue?

• 
  nun u (@DeanAbraham8) relatou um problema há 12 minutos

  @amazon @ring HOLY **** AN AMAZON DRIVER DELIVERING A BOX! thought u guys dumped them all off at the USPS to do. i mean u dump off how much at the po to do for u—- 80% of ur pick n choose heavy bs while u deliver the small. f u guys u would b jobless without the po.

• 
  Dave (@djt81) relatou um problema há 15 minutos

  @ring Don't want to advertise this but my doorbell doesn't pick up anything at all despite tinkering with the settings and several reboots it just doesn't register any movement at all, it's close to the wifi router so that's not the issue

• 
  Mari Ricks (@EveMenace) relatou um problema há 19 minutos

  @ring @FBI @FBIDirectorKash I recently experienced the loss of approximately four hours of surveillance footage. Because I pay for continuous recording, this interruption is concerning. The recording stopped unexpectedly, and your customer service department informed me that the issue was due to low internet connectivity. Please advise.

• 
  Davey Allen (@DaveyAllen54264) relatou um problema há 20 minutos

  @ring I despise this company they don’t make it easy for anything. I had to change Internet service now they want me to take all the equipment down to reset it I’m disabled so I can’t be doing that. They don’t make anything easy and they don’t care. I am so sick of this

• 
  Jeremiah (@TotalRecall9) relatou um problema há 21 minutos

  @amazon @ring I'd say it's staged because.. 1) It's not hot as hell. 2) He's not rushing around on an overburdened route. 3) He has time enough to fix the flag but not a couple of seconds to walk on the sidewalk? Amazon posts this, but they treat their delivery drivers like expendable crap!

• 
  Ian Fritzsche (@TheAngryCaptain) relatou um problema há 22 minutos

  Hey @ring, if you don’t stop asking me if I “want to join Search Party” soon, you’re going to have to form a Search Party to locate my cameras in the trash.

• 
  Lee Cordrey (@Leeroy64Cordrey) relatou um problema há 22 minutos

  @ring you devices are terrible, how can something that has worked for so long be so difficult to reconnect. All of my stuff works and these devices will not connect and when they do they randomly disconnect. The reconnection method is a joke

• 
  logan (@logosteel) relatou um problema há 27 minutos

  Hey @ring ! On the old doorbell 2, it seems the UV screen has cracked and fallen off. Photos and videos are serviceable, but bad. Any support on this issue?

• 
  🐈‍⬛ (@politicaIicious) relatou um problema há 27 minutos

  @ring Victims of anti-social neighbours, quietly, sit tight, as the legal wheels turn slowly via courts. Advised not to tip the nod to ongoing proceedings. Nightmare neighbours remain oblivious to court applications. Meanwhile, stupidly, continue their campaign of harassment & abuse.

• 
  lisa (@lovemyboysdjr) relatou um problema há 29 minutos

  @GlennPurcell2 @Notwokenow @ring Help. I need suggestions as what I should purchase. My indoor ring is very inconsistent

• 
  DonutOfDoom (@AnusOfDoom) relatou um problema há 29 minutos

  @AFL 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

• 
  Bowl300 (@twk714) relatou um problema há 29 minutos

  @ring My 2020 stick up cam suddenly stopped working. Moved to a new location after which it wouldn't power up (batt is full). I've tried resetting it by: removing the battery for >1 hour, holding the reset button for 20+ seconds, and tapping the reset button several times. Help!

• 
  D (@thrillingd) relatou um problema há 36 minutos

  @end3of6days9 @ring Recently alerted me of a missing small dog, then pops up a recent clip of me in my backyard with my dog saying this could be the missing dog… not cool at all and I did not sign up for AI learning with my own cameras. How do I disable this ****?

• 
  Sabrina Bucci (@sabucci_84) relatou um problema há 42 minutos

  @eddy_3y4 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!

• 
  Amy Louise (@amylawther1989) relatou um problema há 44 minutos

  @ring Electrician did this it’s still not working

• 
  Amanda (@Amanda234712) relatou um problema há 44 minutos

  @ring My ring cameras are offline

• 
  jack (@ApeManitoba) relatou um problema há 44 minutos

  @ring non-functioning customer service. I’ve spent two hours two different days on the phone trying to get a clear answer on transferring an account. Information that’s contradictory and hard to understand literally. A good company bad customer service

• 
  Chris Bryant (@The_ChrisBryant) relatou um problema há 44 minutos

  @ring - just "chatted" w/ your AI chatbot for 15 minutes trying to fix something. It couldn't help so directed me to a live person - but the system is asking me what I need help with. It's 2026, these things need to talk to each other so we don't have to repeat everything. 🙏

• 
  Sabrina Bucci (@sabucci_84) relatou um problema há 44 minutos

  @uptheredsL4 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!

• 
  Dan Spack (@DanieltheLion1) relatou um problema há 50 minutos

  @ring I was able to figure out the meaning of the signal strength. What’s still bothering me is why the signal strength on my Spotlight camera is still showing as Poor when I installed a WiFi modem extender close to the device.

• 
  Kentucky Girl (@Notwokenow) relatou um problema há 51 minutos

  @AngieJandro @ring I was in my bedroom and the phone went off- there was a message saying a delivery from Amazon was left at the door AND then I check the video and there it was, the driver was putting another package down. This is AWESOME.

• 
  thedealsguy (@thedealsguy_) relatou um problema há 53 minutos

  @jflittle @GhostVP9 @ring I see, Im sorry about this issue 😭

• 
  Geo_Traveler (@GTCMaverick) relatou um problema há 56 minutos

  @therealDeFlock @ring @HomeDepot If it’s on private property and not owned by a government entity I have less of a problem with it since it is protecting private property. If on public property and “owned” by a city, county, etc. it is a violation of my rights and shouldn’t exist.

• 
  bando (@bandonationbank) relatou um problema há 56 minutos

  @ring created & implemented movement detection / facial rec using AI to notify you in real time via push notif. ie: “person walking by front door” or “armed man holding weapon trying to break in.” & Ring was like, yeah…. we gon charge extra for this ****. pay more. more safe

• 
  Words of Wiz Dumb (@Michael07369542) relatou um problema há 59 minutos

  WTF @amazon Keep pushing back and pushing back delivery on a simple @ring doorbell. As I said @Lowes had them IN STOCK AT SAME PRICE AND SCAM "PRIME DAYS"!!

• 
  Startup Academy (@vc__backed) relatou um problema há 59 minutos

  The story of Ring and Jamie Siminoff is one of the best examples of waiting for the right moment. Jamie was able to sell Ring for $1.2 billion to Amazon, but first he had to turn down an offer from Shark Tank. "Kevin O'Leary gives me this offer, which was it just going to bankrupt the business. It was like royalties and all this stuff. Like we needed to build something bigger." - @ring Founder, @JamieSiminoff on @The_RoomPodcast