Ring está fora do ar?
Nenhum problema detectado
Está tendo problemas? Envie uma reclamação abaixo.
A Ring é uma empresa de segurança doméstica e casa inteligente de propriedade da Amazon. A empresa fabrica produtos de segurança doméstica que incorporam câmeras de detecção de movimento ao ar livre, como o Ring Video Doorbell.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Ring que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Ring. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Ring em nosso site.
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Recursos Online (29%)
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Falha do dispositivo (20%)
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Login (19%)
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Falha de aplicativo (14%)
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Erros (10%)
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Site desativado (8%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
| Erros | ||
| Falha de aplicativo | ||
| Falha do dispositivo | ||
| Erros | ||
| Erros | ||
| Recursos Online |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Ring
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Snowdrift Antiques
(@SnowdriftAntiqx) relatou um problema
In two exact same locations, same Wi-Fi network, Ring outperformed @Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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richard
(@testastretta) relatou um problema
@ring When are you going to turn off this annoying GeoFence marketing? I said no thanks, it keeps nagging me to enable it permanently. Instruct your developers (marketing) it's none of your damn business. Fix. The. Bug. #Security #Privacy
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Data-nz
(@Data_nz) relatou um problema
@ring when will you fix your app?
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NW Angel
(@NWAngel) relatou um problema
@ring seems on a mission to destroy their most loyal users - I have five devices (doorbell, cameras to watch the dog) and use the app multiple times a day. On Chrome your web login fails and crashes and is half as useful. Thanks @Amazon for ruining a great product.
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John Brittaine
(@Hammertime4u) relatou um problema
de
Sawbridgeworth, England
@ring I have fully charged battery,perfect picture during the day,white/grey horizontal lines at night making it impossible to see any meaningful pictures,cannot be Wi-Fi issue as only happens at night,can the Ring team please resolve this ASAP,lots with same problem on chats
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Paul Blanchard
(@paulwrblanchard) relatou um problema
I think the @ring tech is really good. But I would advise against buying their products as their customer “service” is the worst in the sector - patronising, ignoring your feedback, and even ignore your actual questions. It’s probably a bot.
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Katie Gleeson
(@kategleem) relatou um problema
@Crampo09 @ring Ours is all offline too!
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David Polakoff
(@polakoff) relatou um problema
Since I was already using @ring on my phone I tried to login from my phone. I get the same problem. Tried from a desktop where it asks me to verify photos to prove I’m human, then tells me my session is timed out. 45 minute phone wait. Literally no way to get a code.
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KP
(@Sep8001) relatou um problema
@ring Morning, Sorry need some help please. I must have changed a setting for one of my camera, and now when I click on the image from my dashboard it takes me straight to live view as opposed to the settings. How do I revert back please? Thank you
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PMC
(@PamelaMEYERSCA1) relatou um problema
@EthanBearman @ring Glitch in the matrix?
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Kat Pfeifle 🐈🐈⬛🐈🐈⬛
(@katpfeifle) relatou um problema
@ring OMFG! Sent 400$ in merch back as instructed by CS. Only received 40.00 refund. CS is in a foreign country who cannot understand tge problem. Called 5 times. Last call 45 minutes Rep hung up on me
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Adam
(@manwithasandy) relatou um problema
I wonder what @ring does when someone is in real trouble
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Kyle Jones
(@Ky13jns) relatou um problema
@ring hi my ring doorbell isn't connecting its keeps saying there seems to be a problem with my Internet connection but there is no problem with my Internet? Uk
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Charlie Mangiardi
(@cmangiardi) relatou um problema
@ring why am I not able to add a second device to a basic protect basic plan? I don't want to upgrade to a plus plan with only 2 devices but am not being given any other option. Your help article doesn't reflect the current UI.
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Chris Weaver
(@chrisbweaver) relatou um problema
Welp, @Logitech Circle doorbell is down again. Makes me miss my @ring , but the HomeKit is great... when it works -_-
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Jon Graft
(@JonGraftDesigns) relatou um problema
The @ring app is absolute garbage. I've had issues every single day. Either requiring me to logout & back in or I get a streaming error and told to "try again later". Also where is HomeKit support?
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Tilting Scales
(@libranotion) relatou um problema
@ring All you do is tell me to call which I have done, and you weren’t able to help me. I will be filing a credit card dispute next since you can’t provide a direct line to someone able to actually help.
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donna johnson
(@rockinaftermidn) relatou um problema
@ring a company that is not customer oriented, they don’t help with issues, instead they say connect with the ring community when they’re the one who should assist with your issue, since they’re the maker of the product
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Alex Crampton
(@Crampo09) relatou um problema
@ring is there still known issues? Doorbell offline. Try to re-setup and won’t finish. Using iOS app.
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Kat Pfeifle 🐈🐈⬛🐈🐈⬛
(@katpfeifle) relatou um problema
@ring @ring OMFG! Sent 400$ in merch back as instructed by CS. Only received 40.00 refund. CS is in a foreign country who cannot understand the problem. Called 5 times. Last call 45 minutes Rep hung up on me.
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Snowdrift Antiques
(@SnowdriftAntiqx) relatou um problema
@canary is the worst. Their servers are laggy. Their support sucks. They dont care. @Ring
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Chris Lane
(@ctopher06) relatou um problema
@WyzeCam your products are garbage and your customer support is even worse!! @ring you've gained a new customer!
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David Polakoff
(@polakoff) relatou um problema
Hey @ring, is this some kind of sick joke? Wanted to install the app on my wife’s phone. Couldn’t remember PW so reset it. Tried to sign in and said I needed a code emailed to me. Email said device wasn’t recognized so I had to login from a recognized device.
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Tim Maliyil
(@tim_maliyil) relatou um problema
@EthanBearman @ring There’s a glitch in the Matrix.
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Ray Von
(@Craig74Nov) relatou um problema
@ring whenever i try to watch live video for my Ring security camera, via your website, it won't connect... Any idea how to fix this ? This is on my PC, But on my Phone its fine.
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POG
(@LeadPog) relatou um problema
@ring you all need to get yourselves in check. Consistently denying my video uploads based on what YOU think is going on. Im ready to find a better service. Worst customer service experience next to @doordash.
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Tyler Whitney
(@TylerWh73067574) relatou um problema
@ring I've has to completely turn off all notifications because this cam that says it's working 100% correctly won't stop giving me fales erroneous alerts. What good is a security cam that cries wolf OVER AND OVER AND OVER. ANSWER: It's uselessdon't have this problem w/ Nest cams
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Jeff Otton
(@nblovie) relatou um problema
de
Waterlooville, England
@ring I’m trying to set up a new account- I’m not receiving the verification email. Is there a problem with your end?
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Mike Anthony
(@incrazilysane) relatou um problema
de
Coldwater, New York
@ring seems a little preposterous that I have call customer service because I had to replace a damaged phone and now I can't log in to my Ring account on my new one without the old one (which is broken and useless). I get the security aspect but this goes beyond inconvenient.
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drMabeuse
(@dr_mabeuse) relatou um problema
@EthanBearman @Maltomash @ring It's just some techny glitch and nothing at all spooky or special. Our fascination with and addiction to mushy-headed supernatural bullshit is one of the main things that led to QAnon and conspiracy crap and really has to stop.