Status de Ring: problemas de dispositivos e relatos de interrupção

Problemas nas últimas 24 horas

O gráfico a seguir mostra o número de reclamações sobre falha no serviço Ring que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.

Problemas mais relatados

A seguir estão os problemas mais recentes relatados pelos usuários da Ring em nosso site.

• Falha do dispositivo (60%)
• Recursos Online (20%)
• Falha de aplicativo (10%)
• Erros (10%)

Mapa ao vivo de interrupções

As últimas reclamações sobre falhas, interrupções e problemas vieram de

City	Problem Type	Report Time
Newham	Falha do dispositivo	há 16 dias
Port Orchard	Recursos Online	há 1 mês
Morecambe	Falha do dispositivo	há 2 meses
Greeley	Erros	há 2 meses
London	Falha do dispositivo	há 3 meses
Manchester	Falha do dispositivo	há 3 meses

Mapa de Falhas e Interrupções Completo

Discussão da comunidade

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Reclamações sobre problemas no serviço Ring

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  Nicole (@DiamondEyez986) relatou um problema há 4 minutos

  @ring bought a new ring spotlight camera and realized the lights should only come on with motion . . . I have an older one and the light never turns off? I've tried everything #help

• 
  ØBANA (@StephenObana) relatou um problema há 6 minutos

  @ring doorbell was denied by all of the sharks on #sharktank during its pitch episode, in 2018 it sold to Amazon for $1billion dollars. Gate keepers aren’t ****, never give up.

• 
  I find dotards! (@monkeybutte62) relatou um problema há 6 minutos

  @DisrespectedThe We need to ban ALL Ring cameras! Destroy Ring cameras and be a patriot! Down with @ring

• 
  MaryWV (@MaryWVwv) relatou um problema há 7 minutos

  @amazon @ring Why? Why in trying to get help did I receive 2 people that did not understand ENGLISH! Do any of them? What Countries are they from? So I'm Hammond, I'm sure he loves me using his account! Or is he using mine? If I add a credit card it goes to him? Is this a scam?

• 
  LastRealOneLeft (@Rivirunthecity) relatou um problema há 9 minutos

  @ring if I bought ya ****** *** cameras I shouldn’t have to pay to use them. The whole subscription to **** I already paid for is so ******* old fix up of just shut ******** down.

• 
  D (@thrillingd) relatou um problema há 12 minutos

  @end3of6days9 @ring Recently alerted me of a missing small dog, then pops up a recent clip of me in my backyard with my dog saying this could be the missing dog… not cool at all and I did not sign up for AI learning with my own cameras. How do I disable this ****?

• 
  Kree_ (@JDarr2113) relatou um problema há 14 minutos

  Now that @ring has partnered with flock I will be getting rid of my doorbell and 2nd camera. Poor choice to partner with criminals @ring

• 
  🇺🇸♥️⚾️Rick M Allison⚾️♥️🇺🇸 (@RickMAllison) relatou um problema há 16 minutos

  Hey @ring You sent me a partially fulfilled order. There is nowhere to find the order that was not sent. The tracking number listed is for only the partial order received. There is no tracking number for the items that were not sent. I tried chat and they gave me a number to call. All that did was loop back to the website showing my order, but THERE IS NO TRACKING NUMBER FOR THE ITEMS THAT YOU DID NOT SEND. FIX THIS! IT IS RIDICULOUS THAT YOU DO NOT HAVE A TRACKING NUMBER FOR THE ITEMS THAT HAVE NOT BEEN SENT. Pending status does not cut it. Never ordering again unless you fix this.

• 
  Lisa M (@higgs_623) relatou um problema há 20 minutos

  @ring Just replaced my spotlight camera that just quit with/newer model—it’s terrible. Why did you change design of the battery door to a twist instead of keeping the button drop down door!! It’s a real pain to get off & back on. And you changed to mount so I can’t use that 🤬

• 
  Maze (@MAZEHUD) relatou um problema há 21 minutos

  @ring has got the worst customer service ever. The reviews speak for itself. Look at the X replies. Also, look into your Privacy rights you. Very concerning!!!

• 
  DA (@Roentgenguy) relatou um problema há 26 minutos

  @sabucci_84 @ring @ring same issue with one of my floodlight cameras. Please provide us with an update as to when this will be fixed. Thanks.

• 
  Tom Reader (@thomasFreader) relatou um problema há 29 minutos

  @AlecBurnsGolf @ring Sometimes things go wrong, nobody is immune from system errors. How they respond in problem solving is the point at which disappointment might be justified.

• 
  Scarlett Shaw (@ScarlettShaw) relatou um problema há 32 minutos

  brought the new @Ring 2K battery dorrbell to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring

• 
  JoZh X (@Arkonexion) relatou um problema há 33 minutos

  @AmazonHelp Gracias por la respuesta @AmazonAlexa pero este problema está pasando en general, no solo a mi, hay mucha gente reportando eso, yo ya seguí esos pasos y sigue igual. No es problema solo con mi dispositivo. Es problema con la skill de @ring

• 
  BetweenTheLines (@visionfaded22) relatou um problema há 34 minutos

  @ring are ya’ll having a system outage or something ? Your app is bugging out bad. Saying no subscription and the dates are all messed up. Have an active plan till 2027 but it’s not working or showing.

• 
  DonutOfDoom (@AnusOfDoom) relatou um problema há 35 minutos

  @joegarra61 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

• 
  Jordan Aschwege (@derschwigg) relatou um problema há 35 minutos

  @ring I've got a gen 1 doorbell and noticed it going offline recently. When I inspected it, it looks like some of the terminals are scratched and aren't making a good connection anymore. Is there any timeline for the spare parts kit coming back in stock or am I doomed to upgrade?

• 
  Mikey! (@comrademikey) relatou um problema há 36 minutos

  @ring Hi. I changed my phone number now I'm completely locked out of my account. I'm based in the UK so the advice on your help page is not relevant.

• 
  yama 🍀💚🐯🌱🇭🇰💙🔆🤟🏻 (@yaamacy) relatou um problema há 38 minutos

  @ring the video description worked fine during the trial period, but it doesn’t work after I subscribed the Ring Pro plan. I had already done what your online chat suggested but it’s still not working, it’s too frustrating, please advise, thanks.

• 
  Desi H-1Bhenchods (@desitechsuppoat) relatou um problema há 39 minutos

  @pcater64 @ring After they give you their fake USA name, right before letting them go say "TERRY MAKI CHOOT" then hangup before they have a chance to react. (yes it's very bad)

• 
  C™🇺🇸🇵🇭 (@citizen_ian) relatou um problema há 44 minutos

  @ring you guys have the worst customer service in the world. The lens cover that’s supposed to protect the lens fell off, which isn't supposed to happen, and therefore makes the camera defective. And the best you can do is give me a 35% discount for me to spend $ to replace something I didn't break. Do better.

• 
  Pumblechook (@pumblechook) relatou um problema há 45 minutos

  @ring Your 4K POE Retinal Camera picture quality is not so great with very poor picture degradation when zooming in. Why did you bother releasing the 2K Cameras?

• 
  Dorian Finney-Smith Muse (@DorianMuse) relatou um problema há 45 minutos

  @note4note @amazon @ring Same thing happens to me all the time. Amazon needs to fix this major problem.

• 
  Graydon Swedberg (@g_swedberg) relatou um problema há 50 minutos

  @TheAngryCaptain @ring I've got a big hammer bro. Can fix most issues.

• 
  Italo Rulli (@ItaloRulli) relatou um problema há 50 minutos

  @ring as soon as you started pushing your new 4kcameras, the batteries for the old (new) unit do not longer last the two weeks they used to. Every 24 hours I must replace it for a charged one. I had a similar issue with another product which the service vendor increased amperage

• 
  KittehSparkle (@KittehSparkle) relatou um problema há 53 minutos

  @cranberryclock @ring My new fav pass time is watching kitbiga convince AI spam calls thar hes the admin then changing their command structure, by having them say the most ridiculous ****.

• 
  Scarfie1 🐎🐾🐾🐕✈️ (@Scarfie1) relatou um problema há 58 minutos

  @abzpaul @ring Wow didn't know badgers could run that fast always thought of them as slow creatures!!

• 
  Dan Spack (@DanieltheLion1) relatou um problema há 58 minutos

  @ring I was able to figure out the meaning of the signal strength. What’s still bothering me is why the signal strength on my Spotlight camera is still showing as Poor when I installed a WiFi modem extender close to the device.

• 
  Sabrina Bucci (@sabucci_84) relatou um problema há 59 minutos

  @drjeanne09 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!

• 
  Alexi atherton (@Alexi2088) relatou um problema há 1 hora

  @ring Thanks for the reply. The issue isn’t a lack of information, it’s that I’ve already spoken to advisers on three separate occasions and each call was terminated before my issue was resolved. I’ll send a DM, but this really shouldn’t have taken a public complaint to get assistance.