Ring está fora do ar?
Nenhum problema detectado
Está tendo problemas? Envie uma reclamação abaixo.
A Ring é uma empresa de segurança doméstica e casa inteligente de propriedade da Amazon. A empresa fabrica produtos de segurança doméstica que incorporam câmeras de detecção de movimento ao ar livre, como o Ring Video Doorbell.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Ring que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Ring. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Ring em nosso site.
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Falha do dispositivo (27%)
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Recursos Online (18%)
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Falha de aplicativo (15%)
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Site desativado (15%)
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Erros (15%)
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Login (10%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
| Recursos Online | ||
| Falha do dispositivo | ||
| Site desativado | ||
| Falha de aplicativo | ||
| Login | ||
| Falha de aplicativo |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Ring
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Heather Brown
(@glowingeyes) relatou um problema
@ring Hi, we lost power for 13 hours today and Now our doorbell won't connect. Every device works with wifi except this, please help!
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Kooriki
(@KoorikiFox) relatou um problema
@pfak @ring Lol, I phoned them and it looks like someone 'holy ****' fixed it haha
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Jack Elliott
(@Jack_250) relatou um problema
Imagine buying a @ring doorbell and not being able to use it because the site is down.
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Daniel Rodger
(@DanielRodger) relatou um problema
@ring website says everything is working now but still website not working properly
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J D
(@ghostbuster9999) relatou um problema
@ring Nearly 3 months later & I’m still waiting for someone to help me with the issue with a device detecting all motion even when People Only mode is enabled. This makes me very hesitant to place the safety and security of my home and family in Ring’s hands. Will anyone ever help me?
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Jessica Nicholson
(@Jessicasparkelz) relatou um problema
@ring hi I’ve had my doorbell since august and stopped working two days ago I have swapped a battery into it and it works but the Battery does not work in any other cameras can you help me with this please.
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Leeann
(@snarkylally) relatou um problema
@ring Also starting today I am no longer able to use live view. Issue is not me and I’m not interested in DM. Just making you aware live view down ALL DAY. Boston.
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Chris
(@rockstardann) relatou um problema
@ring something going on with your system? Couldn’t connect today, deleted app. Tried signing back in and sending verification to email. Email instructs me to go to 3 lines on app but I can’t log in. Help please
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Chris Pickens
(@chrispickens1) relatou um problema
We bought a Ring Doorbell at Christmas the free "Protection Plan" expired. Then the Live View stopped working and now I'm getting random motion alerts with nothing there. Is anyone else having the same problem? It seems they are trying to force you into extending it. @ring
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West Ham chit chat.
(@WestHamSteven) relatou um problema
@ring @dr_bw Same issue, it stays on and it will not reset. What is the solution rather than all the DMs?
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Hondo
(@Hondo2104) relatou um problema
@robertkelly @ring Fix that gate. It looks like a couple comedians built it.
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Expose Bad Service
(@service_hunters) relatou um problema
@ring Is it common for the button to crack on the Ring Pro? #ringdoorbell #ring #broken
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Nickelbv
(@nickelbv) relatou um problema
@Jack_250 @ring I also tried to log in on the website. I guess theybhave a login issue. I hope they reply soon
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Kris Venden
(@mpt45) relatou um problema
de
Everett, Washington
@ring It doesn’t help because I’m paying for the plan that only records 1 device which is my doorbell, so it actually isn’t recording on my camera. To turn off that motion schedule, I have to drill down into about 7 sub levels which is ridiculous. Should be an easier way to disable it.
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FredFertang
(@fred_fertang) relatou um problema
@ring @amazon your Ring doorbell is the worst bit of home automation I use. Full stop. Expletive. Punctuation.
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Alex
(@Real_Alex_Y) relatou um problema
@ring I DM’d and spoke to someone from 13:50ish to 15:15, they gave me invalid codes and were no help at all, after exhausting their ideas just stopped replying, this is not the usual Ring Support service I am used to, I have spent £sss with you! !
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Nilesh Mistry
(@NileshM38300690) relatou um problema
@ring hi. Ring doorbell keeps chiming for no reason, just started doing it. No one is around... Is there an issue?
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Robert Habel
(@VATurfAG) relatou um problema
@ring app and website down?
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Leicester South
(@lcfcsouth) relatou um problema
@ring hi sometimes I don't get motion alerts on my phone. Wifi is on. Sometimes it works sometimes it doesn't work. Wifi speed is good. Can you help
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davidclchan
(@baypae) relatou um problema
@ring my keypad that is plugged in all the time keep going offline this last month. If unplug/ plug in from the elec socket, nothing happens. Had to unplug/plug on the cord to keypad side to be online & charge battery. Then it goes offline again a few days later. Any suggestions?
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Andrew Weir
(@a_weir) relatou um problema
@ring Is ring down? Just had someone knock on the door but didn't call my phone, or Alexa.
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Kooriki
(@KoorikiFox) relatou um problema
@pfak @ring Ok, Im not crazy then. I just checked the site through a VPN via the USA, the US site is up. Looks like the @ring website is only broken for Canadians
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William
(@William20194168) relatou um problema
@ring Sort your website out. Constant “Sorry this page does not exist” when trying to login.
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Alex
(@AlexNFlorida) relatou um problema
@ring I have a Ring doorbell and mechanical chime. Ring updated their software and now my mechanical chime does not work. How do I fix? Worked perfect before update.
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Pete
(@thors_joker) relatou um problema
@Stevanobalabala @ring My entire network is Unifi. But it’s an illusion that you’re in control of anything with them - unfortunately, nothing works without an online account. And as already mentioned: they’ve suffered a bad security breach and they’ve been very vague about the implications
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Jack Elliott
(@Jack_250) relatou um problema
@nickelbv @ring Im having the same issue
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Neon Velocity
(@Neon_Velocity) relatou um problema
Big shoutout to @ring for working with me to fix my Elite doorbell. I for sure thought I was out of luck until they decided to ship out a replacement unit. Two times in the last month they’ve come though for me.
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mark
(@mark88817192) relatou um problema
@guptakmayank @ring Have you got a solution to this? I’m having the same problem
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Ste
(@Stevanobalabala) relatou um problema
@thors_joker @ring Fair argument but I’ve been using Ring for 4 years now and am sick of paying the subs and having no control over my own hardware. Besides, I’ve just forked out £500 on Unifi network stuff with a Cloudkey Gen2+ so may as well continue down that rabbit hole!
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April Read
(@april_read11) relatou um problema
@SJArobbins_ma @ring They messed up delivery .. so gave my four months trial not 1 .. great ... but it stoped working/recording ... so the lady fixed it over the phone ... Great ... but it cleared off my trial ... noone can help with a complaint .. will cal back in 24hr ... except they never do 😩