Ring está fora do ar?
Nenhum problema detectado
Está tendo problemas? Envie uma reclamação abaixo.
A Ring é uma empresa de segurança doméstica e casa inteligente de propriedade da Amazon. A empresa fabrica produtos de segurança doméstica que incorporam câmeras de detecção de movimento ao ar livre, como o Ring Video Doorbell.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Ring que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Ring. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Ring em nosso site.
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Recursos Online (29%)
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Falha do dispositivo (20%)
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Login (18%)
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Falha de aplicativo (15%)
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Erros (10%)
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Site desativado (8%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Falha do dispositivo | ||
| Falha do dispositivo | ||
| Site desativado | ||
| Recursos Online | ||
| Recursos Online |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Ring
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
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Ryan Perkins
(@perkyincincy) relatou um problema
@SoccerWorld_Ca @ring Having the same issue now. Did you get yours fixed? Was it related to an update
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Galaxy
(@YTGalaxyGaming) relatou um problema
Anyone else having trouble with the @ring floodlight? My motion lights won't turn on. Double checked the setting already.
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No Effin Mask or Death Jab CupCarDriver 🇺🇸🇺🇸
(@cupcardriver) relatou um problema
@ring tried posting a security issue 5 times and keeps getting rejected. What the hell is wrong with this company? The first time I need them and they fail? Time for a better system. Been on phone with tech support for 30 minutes. Is this a joke?
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Not Infected Not Illegal CupCarDriver 🇺🇸🇺🇸
(@cupcardriver) relatou um problema
@ring Worst customer service ever. The oligarchs have mucked this up too. All our Ring products are trash can bound. Don’t b fooled, Ring doesn’t not care about your safety. I was told I wasn’t allowed to share a person who trespassed at 2am last night. But a friggin coyote is ok
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Snowdrift Antiques
(@SnowdriftAntiqx) relatou um problema
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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cards
(@cards_suns) relatou um problema
@perkyincincy @SoccerWorld_Ca @ring It’s still not working for me. Stopped at 5am Arizona time. For the last 2 months my cameras have not been picking motion up either. Ring has become horrible, and customer service is horrible.
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John Huckle
(@JohnHuckle8) relatou um problema
@ring I am sorry, but I get the same messages from you (Ring) all the time and 11 months down the road again same messages same questions so no point, no one seems to want to admit the App is crap and don't want to replace my item....
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Leon Zambrano
(@LeonPZambrano) relatou um problema
de
Albuquerque, New Mexico
@ring Question. Recently I had the feature on the #Ring Alarm System app to see a preview capture of what set the sensor off. And the past couple of days the feature isn’t working? I haven’t changed any settings. Any reason? Glitch? Thank You, Leon #RingApp
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Starts with a P
(@ImACrazyHuman) relatou um problema
@ring the rich notifications stoped showing up. Reinstalled still not working so went to your support page tell me to go under device settings rich notifications is gone. we pay for the monitor & was working a few days ago, any fix or is this a issue you are working to fix thanks
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Herv310
(@herv310) relatou um problema
@ring . I just wasted 1 hour of my time on the phone just to be told that Ring is aware the rich notification don’t work and in 3-4 working days I should get an update. It’s been down for a few days already. So I ask. why not alert the customers to save us time in calling in.
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MattyR
(@mcroddan) relatou um problema
@ring I set up A19 bulbs in my house and connected them to my Amazon Alexa - but every time I ask Alexa to turn them on they turn back off again after a minute. I can’t find any answers online, can you help?
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Jack “Dicksonia Antarctica” Bremer
(@jackbremer) relatou um problema
@ring Any plans to offer more via @IFTTT? Pretty poor there's only the doorbell in there. Why no cameras or alarms? What I really want to do is know if my back doors are open and it's going to rain. I have alarm + contact sensors.
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erica
(@brewsyblonde) relatou um problema
now that I got my @ring floodlight security cam setup, is it bad I wanna catch someone on my porch
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Snowdrift Antiques
(@SnowdriftAntiqx) relatou um problema
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Andy
(@andyhansen42) relatou um problema
@tusharnene @ring Same….been terrible experience, the product and the support.
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1
(@shavedmonkey1) relatou um problema
@ring ring decides where you live no matter what your ZIP code is ring decides to just lock up and not have any input to anything and ring will blow your phone up for nothing but when it matters just shuts down
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Snowdrift Antiques
(@SnowdriftAntiqx) relatou um problema
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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cards
(@cards_suns) relatou um problema
@ring your cameras have gone to complete garbage. I will never ever buy a ring product again. Your cameras do not catch motion anymore. My wifi is 250+ MBPS. If I want to catch motion I have to watch live. If not, they’re useless and do not work.
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Globalminded
(@AmyWils61843382) relatou um problema
@ring Apparently, my issue is common, but the chat responder has me waiting for over 20 minutes and counting while he waits for someone to give him a response to help resolve my issue. Let’s speed it up!
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SoccerWorld
(@SoccerWorld_Ca) relatou um problema
Rich text notifications not working; seems like a spreaded issue since this morning... @ring
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Herv310
(@herv310) relatou um problema
@ring Honestly you can help me but putting out a tweet so people will know not to call. It’s a waste of peoples time and resources. We should have to wait almost an hour to hear something that your team is already aware of.
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FlyTipCrusader
(@FlyTipCrusader) relatou um problema
@ring We have had a Ring 2 doorbell for a while now. But it seems that your app has changed recently so we are having issues. I hope that you can help. Motion Zones - I can't edit them anymore. I can switch them on or off, but I've lost the ability to change the zone distance.
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Victor
(@blevons) relatou um problema
@ring Just spoke with the rudest CS rep. Rushaud G. Asked for supervisor and would not transfer without verifying account. Could not get code in app with were sorry error. He said he emailed but did not get code. He said please call back and hung up. Very RUDE!!!
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SoccerWorld
(@SoccerWorld_Ca) relatou um problema
Rich notifications not working; seems like a spreaded issue since this morning... @ring
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Josie M
(@JoJo117788) relatou um problema
@ring When is the rich notifications issue being sorted? So annoying!
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Snowdrift Antiques
(@SnowdriftAntiqx) relatou um problema
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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John Huckle
(@JohnHuckle8) relatou um problema
@Jennievera @ring Absolutely, I have had same problem, been trying now for 11 months to get a replacement, but absolutely nothing, Ring do not care about their customers in the UK, but then Rings UK set up is diabolical...
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Brian LePore
(@POWRSURG) relatou um problema
Man, not even 40 days of owning a @ring and my car got broken into and my Ring didn't record it. Why did I get this again?
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(((RB Blair))) Proud Democrat
(@TuxcedoCat) relatou um problema
OMFG @ring your support sucks so bad! Do you have any idea how ******* difficult you make support for an old woman? I’m guessing not. #ring @amazon
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robert smith
(@dancastree6346) relatou um problema
@ring There is another problem with notifications