Ring está fora do ar?
Nenhum problema detectado
Está tendo problemas? Envie uma reclamação abaixo.
A Ring é uma empresa de segurança doméstica e casa inteligente de propriedade da Amazon. A empresa fabrica produtos de segurança doméstica que incorporam câmeras de detecção de movimento ao ar livre, como o Ring Video Doorbell.
Problemas nas últimas 24 horas
O gráfico a seguir mostra o número de reclamações sobre falha no serviço Ring que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.
No momento, não detectamos nenhum problema no serviço Ring. Você está tendo falhas ou interrupções em algum serviço? Deixe uma mensagem nos comentários!
Problemas mais relatados
A seguir estão os problemas mais recentes relatados pelos usuários da Ring em nosso site.
-
Recursos Online (28%)
-
Falha do dispositivo (21%)
-
Login (18%)
-
Falha de aplicativo (15%)
-
Erros (10%)
-
Site desativado (8%)
Mapa ao vivo de interrupções
As últimas reclamações sobre falhas, interrupções e problemas vieram de
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Site desativado | ||
| Falha de aplicativo | ||
| Recursos Online | ||
| Login | ||
| Recursos Online |
Discussão da comunidade
Dicas? Frustrações? Compartilhe aqui o que você está pensando. Não se esqueça de incluir a descrição do problema e a sua cidade e código postal.
Cuidado com "números de suporte" ou contas de "recuperação" que podem ser postadas abaixo. Certifique-se de denunciar e votar contra esses comentários. Evite postar suas informações pessoais.
Reclamações sobre problemas no serviço Ring
Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:
-
J P Singh
(@jpsinghagm) relatou um problema
@ViBusinessIndia Visited vi store in Surat @Ring road .Found worst staff @this store. No care for customers..Really disappointed…
-
Kyle Anderson 💙🌼✊
(@KandersonUS) relatou um problema
@ring Ugliest cameras on the market, hands down. Giant rectangular prisms hanging awkwardly off the wall vs small domes or bullets - the choice should be obvious.
-
inam Khan
(@inamKha39354858) relatou um problema
@JiRongMFA @Ring we can't forget your help mam ! Every bad situation china help me but we need one help from you @PAK_SAC
-
Tom Mallory 🇺🇦
(@tom_mallory) relatou um problema
@ring I hate these things. A walk around my neighborhood triggers one set or prison lights after another. Crime is down. People in most areas do not have to live like this, to live in fear.
-
Adam Gleissner
(@adamgleissner) relatou um problema
DO NOT update the @ring App if you have a camera. Screwed my motion detection so now I’m down a camera. At least customer service came through🫡
-
cyber_gakusei
(@Cyber_Gakusei) relatou um problema
@jenniferznanni @ring I'm having the same issue
-
Jonathan Hopkins
(@jdhopkins) relatou um problema
Just had the worst Customer Services experience with @ring. Awaiting a call back from a manager. They used to be so good.
-
Joe Hood
(@Joe_Hood_Music) relatou um problema
@ring What’s up with editing camera motion zones at the moment? The points won’t move. Super buggy. Latest version of iOS on iPhone 14 Pro. Latest app.
-
Timothy Masters
(@Timothy93756074) relatou um problema
@ring We have ring, but I also have an Apple Watch if I go down it will call 911 within 30 seconds unless I deactivate it
-
Terry Hall
(@telhall30) relatou um problema
@ring_uk @ring some help please my faceplate / battery screw has become stuck and has now rounded off any ideas as I may have to break faceplate to remove as currently on a 10% battery situation with the spare ready to go in?? Doorbell2 model
-
🏁PST Tee🏁
(@Titty_Jenkins) relatou um problema
Hey @ring one of my cameras is offline and it won’t let me reconnect it.
-
kaz
(@girlieb71) relatou um problema
@ring hello, I cancelled my ring subscription but I've been charged, can you help ?
-
Stacie
(@stacie1987xx) relatou um problema
@ring I can't log into my ring door bell. I can't log into my account! I've got a new number and I can't access through other devices. Help!
-
Marilyn Knapp Litt
(@mklitt) relatou um problema
@ring Your customer service is so poor since @amazon bought you! You told me the wrong model & you SENT me the model. I figured it out. But I need a code off the device, which I find out after my electrician installed it .I am 70, on a ladder, trying to see a code to do setup.
-
Mike Nguyen
(@BigMikeWin) relatou um problema
@ring I keep getting an error while trying to login. Says error occurred, try again later. Anyone else seeing this? Same thing as the other day
-
Don Nantwich
(@DonNantwich) relatou um problema
I love my @ring doorbell, I get home from work, make a brew, find my slippers, sit at my computer, after a few minutes I get notification of motion at my front door, me 15 minutes earlier. <slow hand clap>
-
richy one kit
(@richardmather14) relatou um problema
@ring my emails have been hacked and can no longer log into ring app …. Your answer buy a new camera !!!! Terrible customer service …. Avoid
-
Diana
(@hypomanicII) relatou um problema
Let me just say that @ring has a lot of nerve pushing their security cams & alarm systems in our feeds when it’s been WEEKS since their last app update completely screwed up the ability to control any of their hardware. And they’ve yet to fix it or even address the issue. #FAIL
-
💯
(@_fresh_wood) relatou um problema
@ring No. I called your customer service when the light burnt out and they rudely said there would be nothing they could do. They said the lights are not guaranteed to last past a year. Your products are trash and you should own that to the public.
-
Michael Horgan
(@mjhhorgan72) relatou um problema
@ring And there lies the problem. Go back to the really poor customer service team.
-
Michael Horgan
(@mjhhorgan72) relatou um problema
@ring your customer service is probably the worst I have ever come across in my life.
-
Ian Martin🏃♂️
(@Ianmartin_gc8) relatou um problema
@ring I can't reset my password I can't login what's going on ?
-
Kyle Mc
(@KyleMcK_31) relatou um problema
@ring Hi my ring doorbell won't let me live view. It says camera not available right now. I have tried the app and website and it still doesn't work. I have a very good fast Internet connection. I'm not very happy because I'm paying for the ring protect. Can you help please?
-
BillThePremiumMilker
(@InvestorNoob) relatou um problema
@ring Since our interaction, I've rec'd an email to enable geofencing. This was one of the replies provided by your forum mods in which it did not help most. Yes, I've already tried that prior to my post on twitter and again since your email. Still not working. @ring @amazon $AMZN
-
amy sri
(@amysri7) relatou um problema
@ring @ring what's stopping you to make Ring alexa skill available worldwide. Whats the problem
-
oldstuff
(@oldstuff19) relatou um problema
@peter86969061 @SusanTPohlmann @ring No, several better security cameras than Ring don’t charge anything for Cloud storage. I have 15 cameras on my property of 4 different brands. The 2 Ring cameras are the worst.
-
Drew
(@DoubleODrew614) relatou um problema
@ring Is there an issue with not being able to see live view on the app? I can only view live when there is an motion alert…if I go myself into one of my cameras and select live view it keeps stating unavailable
-
Deborah Ward
(@DebcwardWard) relatou um problema
@ring Whenever we have super windy days (often) my Ring goes offline. Any suggestions?
-
Perry Gascoine ⭐️⭐️🌎
(@perrygascoine) relatou um problema
@ring 1/2 One of our cameras was stolen as part of a robbery attempt. Fortunately I have the protect plan & you sent out a new camera. Unfortunately, you sent a chime pro instead. We’ve had to pay a workman today to fit the camera but due to an error from ring it couldn’t be done
-
jenny 🐶
(@j3nnylynnn) relatou um problema
@ring To clarify, I am not trying to be difficult or complicated. I wasn’t able to get much help from the customer service phone line, so I’m reaching out here and trying to be as thorough as possible to understand why this sudden change took place. Thank you for helping me.