Status de xtb: problemas de negociação e relatos de interrupção

Problemas nas últimas 24 horas

O gráfico a seguir mostra o número de reclamações sobre falha no serviço xtb que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.

Problemas mais relatados

A seguir estão os problemas mais recentes relatados pelos usuários da xtb em nosso site.

• Website (35%)
• Login (32%)
• Plataforma de Negociação (26%)
• Retiradas (3%)
• Depósitos (3%)

Mapa ao vivo de interrupções

As últimas reclamações sobre falhas, interrupções e problemas vieram de

City	Problem Type	Report Time
Aldingen	Plataforma de Negociação	há 3 dias
Venice	Plataforma de Negociação	há 9 dias
Sarreguemines	Website	há 15 dias
Toulon	Website	há 25 dias
Saint-Lys	Website	há 29 dias
Sydney	Plataforma de Negociação	há 1 mês

Mapa de Falhas e Interrupções Completo

Discussão da comunidade

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Reclamações sobre problemas no serviço xtb

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  Hidalgo (@Hidalg0_0) relatou um problema há 56 segundos

  @xtbes Gracias, va muy lenta en diferentes sitios, pero parece que es problema mío

• 
  Pierrick 🇫🇷 (@PierroLeK) relatou um problema há 1 minuto

  @french_report78 @FrDesouche @xtbfr Je ferais ma demande de transfert PEA ailleurs dès demain, hors de question de vous donnez des commissions pour une ***** comme lui.

• 
  kathleen brooks (@KATHLEENBROOKS) relatou um problema há 2 minutos

  Brent crude oil still down nearly 5% today and is equity futures are pointing to big gains later today, with the Nasdaq 100 currently pointing to a 3% gain at the US open. @XTBUK

• 
  Rob (@possiblydefinit) relatou um problema há 4 minutos

  @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  Verdad81727 (@desorden81626) relatou um problema há 5 minutos

  @XTBLatam literalmente son el peor broker de todos prefiero hapi, quiza ustedes no cobran comisiones pero su soporte su sistema es un asco

• 
  Frédéric Dos Santos (@FrdricDos) relatou um problema há 6 minutos

  @xtbfr Bonjour, j'aime bien votre plateforme mais aujourd'hui, je suis très agacé. Impossible de placer des ordres, ce qui risque de me faire perdre de l'argent. C'est assez inadmissible j'espère que ça ne va pas se reproduire...

• 
  johannes (@yohanne56859746) relatou um problema há 7 minutos

  @KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?

• 
  Tony (@tonyalbaa) relatou um problema há 7 minutos

  @XTBLatam no sirve su plataforma

• 
  Andrzej Andrynowski (@AAndrynowski) relatou um problema há 8 minutos

  @analystecurieux @xtbfr Je suis client XTB

• 
  Rob (@possiblydefinit) relatou um problema há 8 minutos

  @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster

• 
  kathleen brooks (@KATHLEENBROOKS) relatou um problema há 13 minutos

  A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK

• 
  Omar (@TheAghaSays) relatou um problema há 13 minutos

  Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd

• 
  kathleen brooks (@KATHLEENBROOKS) relatou um problema há 13 minutos

  Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK

• 
  Backdoormaster (@backdooormaster) relatou um problema há 16 minutos

  @XTBUK system down?

• 
  kathleen brooks (@KATHLEENBROOKS) relatou um problema há 19 minutos

  Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK

• 
  Rob (@possiblydefinit) relatou um problema há 20 minutos

  @KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

• 
  Tradeur Cueilleur (@TraderCueilleur) relatou um problema há 20 minutos

  @MonsterClub_Lg @xtbfr Aucune erreur, du pur trading algo mon cher. 6104.759 en Target extention 38.2% pour être précis.

• 
  Joan Niqui Román (@JuanNiqui) relatou um problema há 21 minutos

  @Carlos6cuenta @xtbes con GVC Gaesco las tengo, si se diera el caso de que salieran del nasdaq no hay problema para venderlas. A lo mejor te las tienen que vender ellos por teléfono y no lo puedes hacer telemáticamente , pero nada mas. saludos

• 
  kathleen brooks (@KATHLEENBROOKS) relatou um problema há 22 minutos

  Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) relatou um problema há 22 minutos

  GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK

• 
  Tiwtts Marcs (@Kmiarcs) relatou um problema há 27 minutos

  @vlaaam @PlDaffy La dernière fois que j'ai essayé @xtbfr il y avait peu d'ETF et de fonds sur le PEA. Il venait juste d'ouvrir. A voir s'ils ont entendu leur offre. Si oui en effet ils sont à prendre en compte ! (Service au top en plus)

• 
  Bourse Wayne 🦇 (@BourseWayne) relatou um problema há 29 minutos

  🔝 Autres points forts de @xtbfr : service client réactif tel mail + une appli mobile intuitive + possibilité de transférer des fonds sur le compte par virement, CB et Paypal sans frais. 🟠 Deux petits points négatifs : pas de fractions d’actions, pas (encore) d’IBAN FR.

• 
  Jed Frankowski (@JedFrankowski) relatou um problema há 31 minutos

  Today, a polish fintech @xtbpl learnt the hard way that there are corners that one can cut, and others that we must be very persistent to do right. From what we know (and partially speculate on, based on pieces of information from users), XTB team used Integer for the ID of transaction. A signed one. They grew dynamically over last few years, which resulted in a dooms day today. The integer flipped. From MAX_INT to MIN_INT resulting in negative numbers of ID of transactions. This completely broke the system, and users can't do anything. Opening positions, closing positions - nothing works. And there seems to be no solution at the horizon. At least not one with a proper ETA. This doesn't look good, since this is literally a 101 of system design... Hopefully they can recover the system soon, but let that be the lesson for all the founders out there - do your homework. #xtb

• 
  Fra Mul (@fra40890) relatou um problema há 32 minutos

  @xtbfr Super la BNP. Affichage du turbo 5TFWB qui dysfonctionne pdt 1/4h. Impossible de passer un ordre. DEGIRO, pas responsables, BNP, « quand i news éco importante, ça arrive qu’il y ait des perturbations. vous pouvez envoyer un mail pour expliquer votre situation. »

• 
  Tom Nowak (@nowaktombe) relatou um problema há 41 minutos

  @jon_delorraine @xtbfr Va falloir vérifier un peu plus avec qui vous faites des partenariats. Vous devriez lire les commentaires, ce n'est pas la première fois que Regelegorila tient des propos extrémiste, haineux et violent, jusqu'à parfois menacer de mort ou espérer du mal à des gens.

• 
  kingscrown (@kingscrownBTC) relatou um problema há 43 minutos

  @xtbpl 4,1 not bad

• 
  Cristian Faúndez (@cfaundezc) relatou um problema há 45 minutos

  @xtblatam plataforma abajo, miles de reclamos!!! Hay alguien a quien poder contactar?? Imposible verrsr poaiciones (ni mobil ni web)...

• 
  Quentertus Albinus 🇩🇿🏳️‍⚧️🇲🇱🏳️‍🌈 (@albinus001) relatou um problema há 47 minutos

  @xtbfr @antoinextb Fils de **** qui donne un chèque à un immonde enculé qui appelle à tuer des blancs dans des cinémas. Sales rats. Raclures de *****. Vous méritez une visite à la Défense, à la sortie de votre boulot.

• 
  Rob (@possiblydefinit) relatou um problema há 59 minutos

  @XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken

• 
  Mike (@Mikegodzilla1) relatou um problema há 60 minutos

  @xtbfr @antoinextb Incitation ou manipulation en tout cas sont tweet et à la perfection , s'il y a vraiment des négociations et que le conflit s'apaise en Iran je serai d'accord avec toi Andreani, mais si il s'avère que c'est un mensonge et que le conflit persiste il aura cramé son joker et crash