Status de xtb: problemas de negociação e relatos de interrupção

Problemas nas últimas 24 horas

O gráfico a seguir mostra o número de reclamações sobre falha no serviço xtb que recebemos por hora do dia nas últimas 24 horas. Consideramos que há uma interrupção quando o número de reclamações é maior do que a linha de base, representada pela linha vermelha.

Problemas mais relatados

A seguir estão os problemas mais recentes relatados pelos usuários da xtb em nosso site.

• Plataforma de Negociação (56%)
• Website (24%)
• Retiradas (9%)
• Login (6%)
• Depósitos (6%)

Mapa ao vivo de interrupções

As últimas reclamações sobre falhas, interrupções e problemas vieram de

City	Problem Type	Report Time
Munich	Retiradas	há 1 dia
Saint-Lary-Soulan	Website	há 7 dias
Sainte-Barbe	Website	há 7 dias
Mannheim	Plataforma de Negociação	há 8 dias
Kraków	Plataforma de Negociação	há 12 dias
Paris	Plataforma de Negociação	há 20 dias

Mapa de Falhas e Interrupções Completo

Discussão da comunidade

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Reclamações sobre problemas no serviço xtb

Reclamações sobre falhas, interrupções e problemas mais recentes nas redes sociais:

• 
  Jed Frankowski (@JedFrankowski) relatou um problema há 6 minutos

  Today, a polish fintech @xtbpl learnt the hard way that there are corners that one can cut, and others that we must be very persistent to do right. From what we know (and partially speculate on, based on pieces of information from users), XTB team used Integer for the ID of transaction. A signed one. They grew dynamically over last few years, which resulted in a dooms day today. The integer flipped. From MAX_INT to MIN_INT resulting in negative numbers of ID of transactions. This completely broke the system, and users can't do anything. Opening positions, closing positions - nothing works. And there seems to be no solution at the horizon. At least not one with a proper ETA. This doesn't look good, since this is literally a 101 of system design... Hopefully they can recover the system soon, but let that be the lesson for all the founders out there - do your homework. #xtb

• 
  Grünspan (@LodzermenschXIX) relatou um problema há 7 minutos

  @Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.

• 
  Cristian Faúndez (@cfaundezc) relatou um problema há 7 minutos

  @Khingers6 @XTBUK Same issue globally!!! Is a shame @XTBUK

• 
  Abdullah Bassam (@abdbassam) relatou um problema há 8 minutos

  @XTBUK the application not working. I can not anmend or close open XAUSAD positions

• 
  Tony (@tonyalbaa) relatou um problema há 8 minutos

  @XTBLatam no sirve su plataforma

• 
  owa (@INV_OWA) relatou um problema há 14 minutos

  @XTBLatam como puedo lograr soporte técnico desde argentina? Ningún número funciona

• 
  John Stepek (@John_Stepek) relatou um problema há 14 minutos

  @anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see

• 
  Rose (@Esq_Rosina) relatou um problema há 20 minutos

  @xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam

• 
  kathleen brooks (@KATHLEENBROOKS) relatou um problema há 21 minutos

  30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK

• 
  klark (@devtest192) relatou um problema há 25 minutos

  @mrvicfer @xtbfr Clairement grosse erreur de @xtbfr

• 
  kathleen brooks (@KATHLEENBROOKS) relatou um problema há 27 minutos

  Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK

• 
  kingscrown (@kingscrownBTC) relatou um problema há 27 minutos

  @xtbpl 4,1 not bad

• 
  NL Investor (@MisterTrader87) relatou um problema há 33 minutos

  Una vez mas el broker @xtbes se ha caido, Por favor, esto no puede ocurrir.

• 
  Cristian Faúndez (@cfaundezc) relatou um problema há 39 minutos

  @XTBUK When the global issue will be resolve? muchos traders affected....

• 
  Axel F 🤠 (@BoabSideshow) relatou um problema há 39 minutos

  @XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄

• 
  gérantdehedgefund (@_Ilanjuste) relatou um problema há 42 minutos

  @xtbfr @antoinextb Ça fait 6 heures maintenant? Vous savez que des gens perdent de l'argent non ? Ça se touche beaucoup dans les bureaux de xtb

• 
  Rob (@possiblydefinit) relatou um problema há 42 minutos

  @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  Rob (@possiblydefinit) relatou um problema há 43 minutos

  @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

• 
  Omar (@TheAghaSays) relatou um problema há 45 minutos

  Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd

• 
  Verdad81727 (@desorden81626) relatou um problema há 45 minutos

  @XTBLatam literalmente son el peor broker de todos prefiero hapi, quiza ustedes no cobran comisiones pero su soporte su sistema es un asco

• 
  David23 (@Rendezvous2332) relatou um problema há 46 minutos

  @niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?

• 
  kathleen brooks (@KATHLEENBROOKS) relatou um problema há 47 minutos

  A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK

• 
  Greg (@Greg08099243) relatou um problema há 47 minutos

  @xtbpl Xtb France also down , seem whole Europe xtb is non working

• 
  guigui (@guigui_dusud) relatou um problema há 47 minutos

  @xtbfr il se passe quoi sur l interface !!!! Je ne peux plus modifier mes SL et TP depuis env 17h . Ni le Web ni le mobile ne fonctionne !!! Suis en position !

• 
  Flowpom (@flowpom) relatou um problema há 47 minutos

  @gsmferrari @xtbfr @antoinextb le marché a eu la bonne idée de casser >4580… pour prendre le contre pied et chuter à la baisse!

• 
  Rob (@possiblydefinit) relatou um problema há 47 minutos

  @KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

• 
  Jose Antonio Aguilera Fernandez (@JoseAris1979) relatou um problema há 49 minutos

  @xtbes XTB ESTAFA.... MUCHO CUIDADO,🚫🚫🚫

• 
  El Troll Ebus (@ZorlakRules) relatou um problema há 53 minutos

  @XTBLatam sy aplicación tiene dos días que no me carga. Hay algún problema?

• 
  Rob (@possiblydefinit) relatou um problema há 56 minutos

  @xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  Rob (@possiblydefinit) relatou um problema há 1 hora

  @XTBUK I am really struggling with the XTB platform. Its got to be the worst trading platform I've ever used. I just generated some reports. All completely wrong. XStation 5 is awful. Struggling for days to get help. Defo need to move my account to another broker